390 comments found.
Hello. Is there a chance to change thumbnails size for portfolio (settings of thumbnail size for portfolio three columns)? All of theme are croped 
Kind regards
Hello,
Yes you can change it easily. Just go to Admin > Appearance > Theme Options > Advanced Settings and you can adjust in “Thumb Image Size Options” option.
Thanks, Bob
The last update was March 2018? Are you planning on keeping this theme updated and properly up to date?
Hello,
We just submitted theme update. Please wait some hours and you will get theme update with latest version of Page Builder and Slider Revolution plugin too.
Thanks, Bob
Hi guys, my site was working good for years. But now i get an error. How can I fix it?
Fatal error: ‘break’ not in the ‘loop’ or ‘switch’ context in /home/public/sites/www.ambachttechniek.nl/wp-content/themes/apicona/functions.php on line 2196
Hello,
Please contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this.
Thanks, Bob
W3C valid?
https://validator.w3.org/nu/?doc=http%3A%2F%2Fapicona-advanced.thememount.com%2Fstack-center-header%2FI’m looking for a wordpress theme with w3c valid.
Hello,
Thanks for asking.
The W3C rules are changed so our theme is currently not 100% passed. We will try to re-correct this.
Thanks, Bob
Hi there is a bug with the cart button. On desktop view the cart button is visable. But when resize the window to mobile format the cart icon disapears.
Hello,
We did this way so user has more space in small screen devices. But we can make it visible in small screens. Please contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this.
Thanks, Bob
Hi! I am trying to change the Skin Color from Theme Options, but it is not responding to color changes- it preserves the Default Skin Color.
Any ideas why? If needed we can change it through custom css, but it would be more managable if you fix the Theme Options
Hello,
This should not happen. We need to check this directly on your site. So please send us your site URL with admin login details via our official support system at http://support.thememount.com/ so our team will provide you proper solution.
Thanks, Bob
Hi Guys, question. Do this theme come with the option to show the manual excerpts?
Hello,
Thanks for asking. Currently our Apicona Blog is showing only content (before Read More break point) and it will not show Excerpt content.
Thanks, Bob
i will buy if found this issue 1)support for rtl multilanguage 2)it support for woocomerce becuse i want put product 3)can show me on demo and thanks
Hello,
Thanks for contacting us. The Apicona theme has partial RTL language support. The Page Builder plugin we are using is not fully supporting RTL and our theme developed on this plugin so not fully supported. But most of elements are RTL supported. For WooCommerce, yes our theme supports WooCommerce. Currently we are planning to release theme update for supporting the new WooCommerce plugin support. You can see our shop page here:http://apicona-advanced.thememount.com/shop/
Thanks, Bob
logo sizes also not changing
Hello,
We need to check your site and also need more details on this. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL so we can check it.
Thanks, Bob
and default slider demos also not included with theme folder
Hello,
Default slider demos are inserted when you follow One Click demo content process. Here are more details on this: http://apicona-advanced.thememount.com/documentation/democontent.htmlIf you need only slider backup than please contact us via our official support system at http://support.thememount.com/ so our team member will send you slider backup files.
Thanks, Bob
hi we are getting issues from theme option when am change header classic-overlay but the settings not applying what is the issue
Hello,
We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL so we can check it.
Thanks, Bob
Is version 4.9.8 with Wordpress not working well? In a freshly installed Apicona template, I want to plug in the plugins, but after a few plugins, it says: HTTP ERROR 500
and I can only go back if I delete the activated plugin on FTP: these were the Slider Revolution, Max Mega Menu, WPBakery Page Builder, Contact Form 7
Which PHP version do you recommend? Which is the best?
Please help me!
It looks like PHP 5.6 is fine, but it does not go with a higher number of PHP versions. What can that be? 
Hello,
Thanks for your reply. Currently PHP v5.6 is good with our theme. We are making compatible with PHP v7.2 sa it’s very fast. This will take some time so please wait for it.
Thanks, Bob
I would like to register the user when he purchases something in the shop. But there is no such option on the Checout page. I enabled the option in background but still not. How should i enable this?
Hello,
Thanks for contacting us. This is related to WooCommerce plugin and not with our theme. Hence we will provide you some guide on this.
There are some ways to get it working. Please read this articles: https://barn2.co.uk/woocommerce-login-plugins/ https://wordpress.org/plugins/woocommerce-login-and-registration/ Hope this helps.Thanks
Im talking about this option that is missing from the checkout page when using the theme: https://ibb.co/bHhwgU
Ok, I have found out that this can be enabled by an option. So all is good 
Hello,
Sorry for late reply. Glad to hear you got solution for your question. You can also contact us via our official support system http://support.thememount.com/ so we can provide you support for your question.
Thanks, ThemeMount Team
I have a problem with Apicona. Don’t install demo content.. please check this link – https://drive.google.com/file/d/1UR4XWcw5PghDm_JutnIIy-q-nRpIWO2G/view?usp=sharing (Item ID: 9150966)
Hello,
Thanks for contacting us. Yes we will surely help you on this. It’s showing 500 error. The 500 error can appear for different reasons. We need to check it directly on your site. So please contact us via our official support system at http://support.thememount.com/ and send us same message with your site URL and admin login details so we can check and will provide you proper solution.
Thanks, Bob
Hello,
How do I sort the categories in portfolio?
Plugins like “Category order” or “Custom Taxonomy Order NE” do not works
Thank you!
Hello,
The plugins should work. We need to check where you want to order it. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL on which you like to order so our team member will guide you on this.
Thanks, Bob
Hi
Presale questions
Our company is working on hospital’s website project and we like your theme and would like to buy this theme. But before buying we want clarify some thing cause we have some requirement and for that we might have to use some third party plugins for example; https://wordpress.org/plugins/meeting-scheduler-by-vcita/
https://www.booking-wp-plugin.com/demo/1/So could you please check and let us know is it compatible with your theme. or if you have any demo website where we can check about compatibilty then that would be great. We know that every theme has some refund policies if theme doesn’t work according to expectations. But we are on strict deadline and we don’t have time to experiment so if you have give us clairification on above plugin so we can buy your theme.
Hello,
Sorry for late reply. Yes we are ready to provide you demo with that plugin. Please contact us via our official support system at http://support.thememount.com/ and send us this details so our team member will provide you demo.
Thanks, Bob
Hi in Apicona – Health & Medical WordPress Theme, can i upload videos???? THanks If I am not an expert is it suitable for me. THanks love this!!!!
Hi there, hope you are doing well. Love your theme “Apicona – Health & Medical WordPress Theme”.
If I am not an expert, is this suitable for me? is it easy to install and use? and can I upload videos in the home page or any other?
ALso, want to know if there is a blog included? and if it works for SEO and Analytics?
Thank you
María
Hello,
Sorry for late reply. Yes you can upload video via YouTube or Vimeo videos. You can add videos inline on page/post via Visual Compsoer’s “Video Player” element. Here is a video for this:https://www.youtube.com/watch?v=6mv_qnNe-V0
http://apicona-advanced.thememount.com/documentation/democontent.html
So you just need to modify pages after you setup this. Also we are providing Visual Composer (drag-n-drop) page builder so it is very easy to create pages.
http://apicona-advanced.thememount.com/blog/
Also we have different views for Blog page. Here are some demos:
http://apicona-advanced.thememount.com/left-sidebar/
http://apicona-advanced.thememount.com/blog-2-column/
http://apicona-advanced.thememount.com/blog-3-column/
http://apicona-advanced.thememount.com/blog-left-sidebar/
http://apicona-advanced.thememount.com/blog-right-sidebar-2/
and others.
For SEO, we are using H1 to H6 and other SEO tags properly. We are following standard SEO rules. You can see our demo page source code for more detailed view.
Hope this helps.
Thanks, Bob
Hi! The maximum number of items that can be displayed in the portfolio is 24? How can this limit be increased?
Hello,
Thanks for contacting us. Yes we set it at 24 as limit. But we can increase it by editing a php file. Please contact us via our official support system at http://support.thememount.com/ and paste this message so our team member will guide you on this.
Thanks, Bob
Yes I know, my support for this item has expired but I need to share with you that I discovered a little bug on Safari (iPad and iPhone too) using ThemeMount Theme Members Box. If I set the box with the Left Image Right content it doesn’t work, leaving always activated the Top Image bottom content style. Could you please help me in some way? I’m using the last theme version.
Hello,
Thanks for contacting us. We are always welcome bug report on our support system even your support expired. So you are free to contact us via our official support system at http://support.thememount.com/ and send us details if you have any question.
We checked the Left Image view in Team Member Box but we didn’t face any problem. So we need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can check this directly on your site.
Thanks, Bob
Hello there, checking my analytics, I noticed that some pages starts with a slash ”/http://....". I am suspecting that some links are not working properly and they are adding the url after the domain (i.e. http://mydomain.it/http://mydomain.it/mypage)
Since the 404 page intercepts this kind of error, a plugin that collects the 404 errors does not get anything.
Can I change the way the 404 page works in order to collect errors? Even a redirect to a specific page like http://mydomain.it/404.html may help. Thanks!
Hello,
Thanks for contacting us. We are not sure what you need. So we need more details on this. Please contact us via our official support system at http://support.thememount.com/ and send us some screenshot and your site URL so our team will guide you on this.
Thanks,
