441 comments found.
Bonjour, J’utilise ce thème pour mon site mais depuis plus d’1 mois impossible de faire fonctionner les formulaires. Ils tournent en boucle à la validation du bouton… J’ai essayé de remplacé le module actuel du thème pour les formulaires par Contact Form mais impossible de le greffer. Pourquoi cette limite ? En vous remerciant.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, In a post, you can change Visual or HTML, it has an error in console js. I have updated the template to the latest version and I have never been able to change from the normal view to the html view when I am editing a page or a post. How is this solved? The error: post.php?post=1815&action=edit&lang=es:1 Uncaught TypeError: switchEditors.switchto is not a function at HTMLAnchorElement.onclick (post.php?post=1815&action=edit&lang=es:1) onclick @ post.php?post=1815&action=edit&lang=es:1
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
It works in Firefox, but not in Chrome (mac)
Please kindly describe your issue on our Support Forum: http://support.quanticalabs.com/forum . Thank you.
I purchased this template, and the client is using Yoast with it. However the page builder is not showing the content. Any time on fixing that? or how to make the content show up in yoast?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I have moved the sito from a domain to another but now i can’t see the icons (menu, social, etc) where i can change the images url? thanks a lot
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, now in the EU we need the consent to privacy (GDPR). How to Add a Terms of Service Checkbox to a Form ? Please see the image, https://prnt.sc/jmtbzr
thanks!!
Hello,
This feature will be added soon to the theme. Thank you.
Ok Thank you, I hope get the update soon.
I have another problem, I changed the site url from http to https and the icon_social, icon_menu, icon_feature, icon_bullet don’t work. how do I change the url icons that are in thema? In the db I can’t finds!
https://prnt.sc/jo4v8bThank you for the support
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Good morning, for my first question, could you tell me when this update will be available please? New Privacy Policy has already been made effective on 25th may 2018 in Europe. My web site is not compliant with the new Privacy Policy mentioned above because the Privacy agreement Checkbox is not present in your template.
Thank you
Hello,
Please follow us on Envato to stay updated. New version will be available soon.
Hi, I wrote two months ago. Fable template is not compliant with the new Privacy Policy in the European Union (EU) mentioned above because the Privacy agreement Checkbox is not present in your template. it’s urgent to update form in your Fable tempate.
Thank you
Hello,
As I mentioned in previous message theme will be updated soon. Anyway, I cannot find any place in theme when GDPR can be used.
Ok, but it’s been two months. The update is urgent.
Thank you
I’m not sure what do you mean. Can you provide more details?
Sorry, this is the link: https://prnt.sc/jmtbzr
Yes, I will add it to the form, but there is no needed in contact from used in theme.
Pre sale question: does the pack includes a demo or a XML content to upload so it looks exacly like the live preview page? thanks
Hello,
Theme includes demo installer which allows to install data by one click. Let me know if you have further questions.
Hello! I have a problem. I have modified all colors manually in Theme Style but there are elements that are not changed: the list icon, separator, icons .. How do I change these elements? I thought they were images that I could replace but they are not in the gallery.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hey. Its a presale question I want to develop a webaite with minimal efforts. After importing demo content how can i juat edit the content on the pages. Like in about us page i dont want to change the image or anything else..i want to change only the text in that particualr about us secrion. Secondly how can i select thwone page wensite….
Hello,
Theme includes Page Builder based on which you can change content in easy way.
Hi there, I need your help for the following situation: to upgrade to a newer version of the theme should I download the new version and upload again in Themes panel of Wordpress? There is no automatic update directly from Wordpress dashboard?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
is it possible to put 5 or more team members on a row?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Can this theme be used on more than 1 website at the same time? or is it one website per purchase?
Hello,
Based on Envato Single License you can use theme on single domain only in the same time. If you would like to use it on multiple instances, you have to buy Extended License. Let me know if you have further questions.
Thank you for your reply.
Hello,
You’re welcome.
Hi.
Is last version of the theme fully compatible with WP 4.9.4? Thanks in advance!
Hello,
Yes. Theme is compatible with the newest WP.
Hi, I have several problems with the page builder, all my content is in spanish and when I change/add for example a Call to Action or some text with accents (á, é, í, ó) or I use other marks (¡¿), I can’t save to continue, the page builder never complete the action and seems its thinking but never finish. Why happen or what can I do?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi! Are the PSD files included in the package? Thank you!
Hello,
Yes, you can download PSD after purchase – please check documentation. Let me know if you have further questions.
I have already got it, thank you very much for your quick help!
You’re welcome.
Hi there,
Before purchasing I would like to know if your theme supports the plugin “WooEvents – Calendar and Event Booking”? If no, does it support any other event/calender/booking plugin?
Thanks for your help.
Hello,
Yes, theme has to work with any plugin. If you will need more help after purchase, please visit our Support Forum: http://support.quanticalabs.com/forum
I had purchased few months ago. Need to know whether WP 4.9 upgrade will break the theme? I tried to upgrade to the latest version and found several issues such as icons disappearing completely from pages. Do you have any suggestions on the best way to upgrade?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Presale question:
Hello, I’m really interested in your theme. I just have a few questions: 1) Can I install a plugin that would allow social sharing on each blog post page? 2) Is there anyway to integrate an opt-in form for email signs-ups using something like Mailchimp? 3) Is there functionality to duplicate a page that I’ve already designed so that I can tweak a few things and use it as another page?
Thanks!
Hello,
1) Yes – of course – you can install any plugin.
2) Yes, you can use MailChimp plugin with theme: https://pl.wordpress.org/plugins/mailchimp-for-wp/
3) Yes, you can do it via this tool: https://pl.wordpress.org/plugins/duplicate-post/
Let me know if you have further questions.
Your reply was helpful. Thank a lot!
Hello,
You’re welcome. Let me know if something is not clear for you.
Can you please explain why even though we updated to the newest version of this theme, we still have woo commerce warnings that we are using outdated copies of woo commerce template files? There are EIGHT files that are outdated in the theme!
Hello,
WooCommerce templates are updated constantly in each version of theme. New version will be available soon.
Is there a way for parents to register for a class? Also is there a way to set a maximum number for it?
Hello,
You can build (via Page Builder included to the theme) your own contact form which allow to sent enquiry (with required details) to specified e-mail address.
Let me know if you have further questions.
Can you tell me why the one page links don’t work properly on mobile devices? When I click on a link in the menu on desktop, it scrolls down to the correct place. If it is on mobile device, it’s not scrolling to where it should. Please see the site on elc.bg
Hello,
Yes, you have to update theme to the newest version. You can download new upgrade for free.
I tried, but it is the same. Also the new version breaks some of the styling of my site and the menu icons dissapeared. In any case, the one page links still don’t work as they should and I rolled back to the old version. Is there any fix for these links?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
