166 comments found.
Hello,
How I can remove search form from mobile menu?
Thanks
Hi,
Please add custom code in Theme Option >> Custom Code >> Custom CSS
@media only screen and (max-width: 500px) {
#searchform {
display: none !important;
}
}
24478
i need buttons in footer please only facebook, instagram and youtube. thanks.
No problem. You should directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Make sure that you have already provided all the information above to get the fast response.
We are waiting to give you a hand.
Best Regards,
ThemeMove
Hello i just beyed robin-a-furniture-woocommerce-wordpress-theme but when i try to activate the required plugin it give me internal server error
Hi,
In this case, please directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Make sure that you have already provided all the information above to get the fast response.
We are waiting to give you a hand.
Best Regards,
ThemeMove
tichet #24310 Google Maps is not displaying.
Got it. Our developer is replying to it
WPBakery Page Builder version 5.5.4 is realease. Where can I get the latest version?
Hi,
Next week we will release the updated version. If you need it urgently, you can open a support request
Regards,
TM
Hi, i want to knoe if i can use the YITH WooCommerce Catalog Mode with this theme?
Yes, it’s possible.
hi, this is my website.http://flyingcarpetcompany.com/product/farhan-1025065/....i have issue square feet value not showing in woocommerce wordpress wbesite,,,,,,my email address asiaticgp@gmail.com.............contact me
Hi,
Please open a support request at http://support.thememove.com and our developer will help you
Regards,
TM
Hello, I sent you tickets recently #23394 & #23419. Please process my ticket.
Thanks
Got it, we’ll reply asap
Hello, I think your Google Maps Feature its not work. It just shows blank. Please help!
Thanks.
Hi,
Please open a support request at http://support.thememove.com and our developer will help you update your site.
Best Regards,
TM
Alright then. Thanks for your response.
You are welcome. Have a good day!
Hello, my version is 1.6.6 and want to update to 1.6.7 through envato but it didn’t works. Can you help me?
Thanks.
Hi,
Please open a support request at http://support.thememove.com and our developer will help you update your site.
Best Regards,
TM
Hi. Why theme and required plugin not working with SSL from https:// ? Details: http://prntscr.com/kfmu3j
Hi semseomd,
In this case, I advise you to open a support request at http://support.thememove.com and our developer will help you. Don’t forget to provide your purchase code & admin credential to let us help you easier
Regards, TM
Hello, I was wondering, can I set the number of product shown on product grid feature?
Thanks.
Hi,
I haven’t checked yet but maybe it’s possible. However, this is not the main feature of Robin, so, you can open a support request at http://support.thememove.com and our developer will guide you to make it in child theme.
Regards,
TM
Hello, for the image gallery can I make it centered in page?
Thanks.
and one more thing, can I enlarge the thumbnail size?
Thanks
Hi,
It’s possible to make the image gallery got centered page & change the size of your thumbnail. If you cannot figure it our by yourself, you can open a support request at http://support.thememove.com and our developer will reply you asap.
Regards,
TM
Hi, I already open a support request and they had been reply me.
Thanks.
Great. Have a good time
hi i want to add range slider for filter by width or filter by length same like filter by price range slider website link :https://asiatic.endroid1.com/shop
Hi,
They use plugin to made it. Moreover, if you want to style like theỉr price, you should also customize the CSS
Regards,
TM
Hello, I was wondering, can I edit the “read more” font and size. on product hover?
Tks
Hi, please submit a ticket here (remember to add your website info) then we’ll help you check and fix this issue soon.
Hello, I’ve sent it already. The number is #22785
Thanks.
Hello, I got this message in my dashboard:
Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.
Please help.
Thanks
Hi,
You don’t need to activate this plugin, you still can use the theme properly
Regards,
TM
Thank you
How do I access the documentation of behalf of my client when I do not have the purchase code?
Hello. I cannot import demo data. the progress bar only loads until 39% complete
Hi i want to update the theme but it says files are not their
also why is the theme now so superslow in woocommerce its 4 – 6 secs loading time https://puu.sh/AO7Ve/611fb261c9.png and pingdom says its tnrobin ajaxs.. etc
Hello, I was wondering, can I hide the categories which has no content?
Thanks.
Hi, Yes, we can help you hide the categories which have no content by changing the code or custom CSS. Please submit a ticket here (remember to add your website info) then we’ll help you check and fix this issue soon.
Thanks, can I just show header for the category product page?
Thanks.