10592 comments found.
Hello dear! I would like to confirm, if I can update WORDPRESS to the latest version 4.9.7
regards Toni
Yes you can update
Hi! I have a question: How can I hide all sidebars? It is possible?
contact at https://favethemes.ticksy.com/
When I upload images it’s uploaded normally, But can’t be uploaded to the property slider
you need to upload property slider image here http://take.ms/DQsF6
No, I mean the images of the property, in property gallery. I uploaded the images to media, But can’t be added to the property gallery??!!
i don’t understand, can you send me screenshot?
N.B: 1. I changed the images format many times and scales. 2. Cleared the cache. 3. I Updated the plugins and themes. 4. I updated WPML Media translations. PLEASE HELP!!!
contact at hello[at]favethemes[dot]com with website link and admin login
The main pages on the menu are clickable on the desktop menu but on the mobiel menu only open the dropdown, they are not clickable.
our team will make it clickable if you need.
Is there a non-WP version ?
Hi, You have to buy WP version for get non-WP version.
Hi how can I display the Property Gallery image title on slider? I need help
Contact at https://favethemes.ticksy.com/
How can you change to a different color?
http://kqt.ca/images/houzez-01.png
2. How to change Map Style?
http://kqt.ca/images/houzez-02.jpg
3. Can I add Sale, Rent to the Main Menu?
If you click on Sale, information about the sale will be displayed on the map.
http://kqt.ca/images/houzez-03.png
please open ticket here https://favethemes.ticksy.com/
Thanks, I am make ticket#1633639.
you will get reply today, our team were off on weekend
Hi, pre-sales question… If a listing created on 1-Apr-2018, and the agent or owner update some details (i.e.: pricing, description…etc) on 1-June-2018, does the theme got a setting that allow this listing as a updated listing and show from the featured or latest listing zone? Thank you…
yes it will show listing as updated listing
So the theme got an option to choose the filtering as desc or something else as priority right?
yes
Any admin access can test? Thks… 
contact live chat at http://houzez.co you will get it
Thks, under the online doc, I saw the fields builder allow us to add in any fields, I tried testdrive to add a field named “AEC Number”, how to display for the agent registration and agent profile?
It only for Add Property
Oooh, any chances can add to that agent field? If not, can change the “License” name (combine), e.g.: License Number & AEC Number, so agent will input 1234567 & 7654321?
Btw the backend cannot access anymore, yesterday it’s late nite at my end, so I just go for quick review only…
yes, it can be change. try back-end again
Ummm, so am I able to add-in (from back end) another field (name aec) after license? Where’s the area, can enlighten me?
Agent only can add in code, our team will tell you where to add
You mean agent need to click add-in field, key the title name (AEC), then insert number? Is it possible admin set a prefix like License, so when agent registration, they just insert number? Can this be archive?? Thanks
go on live chat at http://houzez.co and ask our technical expert
Ok, will go ask later when I reach home, thks
ok
btw, your support ticketing, is there any public ticket open for “team purchaser” review if the lister did not post as private? so that can review the common issue without asking the same question again…
it is up to client if they want to open public or private ticket
Yes, question I have asked is because 4 days ago I have not purchased yet, I have created couple of tickets but no reply, going to 3rd day already…
Your tickets were opened on Saturday. Our team is off on weekend(Saturday and Sunday) you will get reply today in few minutes
I understood, I brought it gmt+8, which it’s friday’s night… I will wait for your team to reply, thank you.
thanks
Hello, I have contacted you many times about the availability date field for the properties.. Last time you said to contact your support team but I have no answer from there. I paid for this theme and I am using it and I cannot have an answer about my question: Is it possible to have a searchable availability date field? You said that you will add this feature but I have no answer here or from your contact form. I am waiting for your reply as soon as possible.
Did you tried v1.6.2, yo can directly contact our team at sales[at]favethemes[dot]com
Hello, Of course I tried this.. What do you mean?? There is no possibility in 1.6.2 for date field creation.. I send an email to the above mail account and I am waiting for a proper answer. It is unacceptable that you are not answering to this question. I asked this many times and you say to me now just to try 1.6.2. I paid for this theme I had support and no proper answer. Please answer asap.
First of all this is not our pre-defined feature, i think you suggested our team to add in update and waiting for it. You will get proper answer from sales team.
Ok I will wait for an answer.
thanks
Can I use this theme for a Job portal as well? can you let me know if it can be done…
No, it is only for real estate, if you want to use you have to customize
Hello! In my country we are used to paying rentals in local currency and sales in dollars, so i’d need to set the currency in each property. Please correct me if i’m wrong but I guess you don’t have this feature. In that case, could you provide me with a budget including this feature? Thank you in advance!
Houzez already have multi currency feature so you can use it.
We are using your theme on a few sites, one of which is https://looeholidaylets.co.uk/property/duchy-apartment-lemain-gardens/
Where your maps and street view are – the street view only seems to work sometimes, and the map works all the time. I have added a Google Maps API in your settings but the error log is saying ‘NoApiKeys’ – do you know what we are doing wrong?
Thanks
There must be something wrong without google map API settings. If you give our team access they can check it out
Hi, In order to get a new version of the WP Bakery Visual Composer, do I need to purchase support and then this will be provided?
You have got new version on our support forum
Nice theme. I’ll buy it soon. I have a question. Before I buy it: Can you add the Matterport 3d tour icon next to the image, Google map, Street View icons? And most importantly, because the Matterport tour is heavy and cumbersome, can you open it in the form of a light box full screen? This development is very important to me.
Hi, It can be done with little customization
Please answer my support ticket, it’s been almost 24 hours and I did not get any support until now. Need help!
there is no ticket with this username marcosobernardes
Hi, a fix for xou
On the blog grid for visual composer – the h3 title of every blog news is not linked. It’s a usability thing that the people are clicking on the title to get to the blog news.
b regards
ok we will add
Hello, on the 20th of june I send an email to sales[at]favethemes[dot]com, but no reply. Please follow up.
what is your email?
I don’t want to share my email adress. I will send my email again. It is like my username. Please reply by email.
ok
Can i get a video tutorial on how to import properties using WP All Import + Houzez CSV XML import add-on?
I am using this system to create a marketplace in my country, and would like to know If this plugin is used, will it replace the data of the already existing properties? and number 2 is there a way to specify the user account the import will affect?.
- It will not replace existing data.
- i don’t understand 2nd part
Thank you.
Hi, pre-sales question, the property id can it be auto generate?
Another pre-sales question, Membership Packages can it be assign to different roles? Example: Free package, and Basic Package for user, payable Silver, and Gold packages for agent…etc!
1. Property ID can be auto generated. 2. No it is not possible to assign packages like this by default but it can be achieved with little customization
Will you be guide and help on the customization? Is it can be done bia child theme? Thks
Yes it can be done in child-theme
Will you able to help?
you have to hire someone from Envato Studio for customization
any recommendation? I believe it requires modify the core right? then it will affect future update from you?
you can get recommendation on our support forum after purchase. Our team will let you know how to change so it will affect in future update.
any idea how much? can you help, then I pay instead of 3rd party, as they might not known your coding well and take time to search…
help cannot be measure
I mean I rather pay you instead of 3rd party as they might taking longer time to understanding, and hunt for the codes…
yes, you can
estimated how much?
you can get estimate only on our forum, our technical team will let you know.
I purchased the theme last week and two of the plugins bundled with the theme are out of date and require a license to update. How do I get those up to date without buying additional plugin licenses?
Contact on our support, you will get latest versions
Ok. How do I contact you for support? Your website appears to be down at the moment, and I am not finding how to reach your support. Please advise.
it is up and running
