747 comments found.
How long does it take to answer my question? Sent by mail
Hi there, I’ve replied your requests.
Thanks a lot! : )
Danny
But questions to mobile issues Not answered
Hi! I’ve replied to your email, please check your inbox.
Best regards, Danny
on mobile screen (ipad) the X icon to the right is not visible after open the hamburger menu. THIS CSS IS NOT WORKING: @media (max-width: 990px) {.nav-bar >.module.left:first-child {width: 60%;}}
Hi! I’ve replied to your email, please follow it.
Best regards, Danny
I get “Instagram has returned invalid data.”
Hi there,
Thanks for writing in!
About this issue, please follow the solution in the topic here: http://www.themelogi.com/tickets/topic/instagram-feed/#post-4855
Best regards,
Danny
Perhaps I missed this in the zip file, but is there a child theme for this? I would love to make some coding changes but don’t want to lose them with the next update.
Hi there,
Thanks for writing in!
Yes, there is a child-theme in the package. Please make sure to download the All files (Main files) of the theme (not just installable theme file), that includes documentation, plugins, sample data, theme & child-theme.
Hope this helps,
Danny
Hello, I am trying to exclude some pages from my footer after dragging the page widget into the footer but it seems difficult. Any help?
Hi there,
Thanks for writing in!
The theme comes with 4 footers: Footer Columns 1/2/3/4 that you can add widgets into it in your Dashboard > Appearances > Widgets. Screenshot: https://i.imgur.com/HbdxvN2.png
Also, please remember to select the Standard footer layouts in your page editor. Screenshot: https://i.imgur.com/ZQ9I3v8.png
In case you still can’t make it work, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards,
Danny
Hello, I want to display product categories, i made the changes in appearance -> customize ->woocomerce -. product catalog, But its now showing. Snapshot: https://pasteboard.co/HwdaVli.png Also how to update your theme, its not showing in my wordpress.
Hi there,
Thanks for writing in!
To add product categories to your page, please create a new shop page, then add a WooCommerce element you wish as in the screenshot here: https://i.imgur.com/w8BTEqS.png
Or you can add WooCommerce shortcodes to show your product categories as in the article here: https://docs.woocommerce.com/document/woocommerce-shortcodes/#product-category-shortcodes
Hope this helps,
Danny
Hello, i would like to know why am I not receiving update on my theme.
Hi there,
About this issue, you can try to install the Envato plugin here: https://github.com/envato/wp-envato-market
Hope this helps,
Danny
Hello i would like to know if i change the current theme (Roneous) to default theme to check some functionalities and activate again Roneous theme (in production server), will there be any loss of data, settings, etc ?
Hi! If you change to another theme, I recommend you to make a backup for your site. You’ll need to add the widgets and the customize options again.
Best regards,
Danny
Hello i have installed the plugin still i am not getting the theme update.
Also i have installed WC vendors in your theme, but i am not able to access the URL https://oxysquare.com/vendors/ddc/ in your theme.
Could you please check if it is theme issue ?
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, I recommend you to ask the plugin author for the solution.
Also, the latest version of Roneous is 1.5.5, you can follow the article here to update your theme: http://www.themelogi.com/knowledge/#theme_update
We’ll send you an email when we release a new version.
Best regards,
Danny
Thanks the above issue is solved. I want to disable the the links below the menu, could you please check the screenshot and help me in doing it
https://pasteboard.co/HzIs2AY.pngHi there,
Thanks for your info!
To remove the breadcrumb, please go to your Dashboard > Appearances > Customize > System, and set the “Enable Breadcrumbs?” option to “No”.
Hope this helps,
Danny
Thank you , its done.
You’re welcome 
Hello Author, I am working on sire using the roneoous theme. It is wonderful and quite easy to use. There is a slight problem. I need to remove the BY AUthor and category from the masonry 3 col grid on home page abd the same from the menu button based on category where posts are showcased based on category in blog style. I have tried various plugins and css but it does not seem to work. I still see the author and category. I tired “no” on customise-system-author info, still i see the author name. can you kindly help me remove it? Thanks
Hi there,
Thanks for writing in!
To resolve this issue, please follow 2 steps here:
1. Go to your Dashbaord > Appearances > Customize > Blog, and set the “Enable Author Info?” option to “No”.
2. Please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.grid-blog .category-more, .grid-blog .entry-meta .inline-block:last-child {display: none!important;}
Hope this helps, Danny
Hello Danny, Thanks for your response. I did the above steps. But it did not work. I still the author name and the category in both places. I had disabled author info earlier also but it still shows.
Hi there,
Thanks for your info!
About this issue, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi! Thanks for your links!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.post-wrap .entry-meta .inline-block{display:none;}
.post-wrap .entry-meta .inline-block:first-child{display:inline-block;}
Hope this helps, Danny
Thanks, it worked like a charm.
Hi! You’re welcome. I’m glad you sorted it out.
Please feel free to let me know about any other doubt you could have.
Also, if you like our theme or the support, please consider to leave us a review rating for the theme via ThemeForest > Downloads section. It helps us a lot!
Best regards, Danny
Sure, would love to
Hi, i just purchased the theme How can i remove the cart icon in the menu?
Hi there,
Thanks for writing in!
To remove the cart icon, please go to your Dashboard > Appearances > Customize > Header, and set the “Show Header Cart” option to “No” as in the screenshot here: https://i.imgur.com/SRxPZ7C.png
Hope this helps, Danny
Thanks for the quick support
Hi! You are welcome
For your information, you can take a look at Roneous documentation here: http://www.themelogi.com/docs/roneous/
For any other questions or issues, feel free to contact me here or in the support forum and I will gladly try to help you.
Also if you like our theme and the support, please consider to leave us a review rating for the theme on Themeforest (My account > Downloads), it helps us a lot!
Best regards, Danny
Thnx, Question: How can i edit the portfolio_category slug?
Hi there,
Thanks for writing in!
To resolve this issue, please follow 3 steps here:
1. Open up the tlg_cpt.php file in wp-content/plugins/tlg_framework/includes folder, find the code below (around line 67) :
register_taxonomy('portfolio_category', array('portfolio'), array(
... and change it into this:
register_taxonomy('your_slug', array('portfolio'), array(
2. Rename the “taxonomy-portfolio_category.php” file in themes/roneous folder to “taxonomy-your_slug.php”
3. Go to your Dashboard > Settings > Permalinks, and click on “Save Changes” to refresh the permalinks.
P.S: Please note that if you change the portfolio_category slug. All your current portfolio categories will be lost, and you have too add it again and assign to the portfolio items as before.
Hope this helps, Danny
Hi Danny, this all worked like charm except that i can’t see the buttons that shows the categories and allow quick filtering anymore?
2. Also, the slider doesn’t work when it’s set on only 1 slide!? it just works when there are 2+ slides
Hi there,
Thanks for your info!
1. In this case, please open up the tlg_portfolio.php file in wp-content/plugins/tlg_framework/includes/vc_shortcodes folder, and replace all the text “portfolio_category” with “your_slug”.
2. Yes, it’s true. In the slider or carusel layout, you’ll need at least 2 items so they can work.
Best regards, Danny
Thanks, i’ll try that
Hi Dan, when i did what you told me i still can’t see the buttons that allow quick categories filtering?.. also on each portfolio category page, the grid is replaced with like the basic blog style feed..
Let me know if what i wanna do is doable or will be included in future releases or sth..
Thanks
Hi there,
Thanks for your info!
Actually, this is hard to change the category slug inside a theme. In this case, please roll back all the changes above. Then you can try to use some of 3rd party plugin such as:
1. Custom Post Type Permalinks: https://wordpress.org/plugins/custom-post-type-permalinks/
2. Custom Post Type Editor: https://wordpress.org/plugins/cpt-editor/
Hope this helps,
Danny
Nice theme indeed. But some problems occurred. How to remove completely portfolio ( https://economix.bg/portfolio) and corresponding layouts. I’ve made the mistake to import the demo content and Google indexed it. I removed all demo pages quickly but there are links that point to them. I’ve tried via Personalisator, but …
Hi there,
Thanks for writing in!
To remove all the portfolio pages & items, please go to your Dashboard > Pages/Portpolio and delete the pages/portfolio items you wish. After that, you’ll need to wait for Google some more time so they can re-index your site and update their search results.
Hope this helps, Danny
I did this long time ago. No portfolio page on Dashboard. But it still appear here – https://..../customize.php?theme=roneous
And there is another issue for /blog – it renders 404 error and there are many links that stil point to https://..../ blog (like … blog/masonry-2-columns/page which we have deleted month ago). We don’t need blog and portfolio pages. Maybe this is an issue of WP Bakery…
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hello, I’m using Roneous theme now, I purchased it on themeforest. Recently in admin panel they tell me that there is an update for WPBakery Plugin. How can I get it? I’ve updated theme recently.
Hi there,
Thanks for writing in!
About this issue, please have a look at the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
We’ll make a test with this new version of WPBakery Plugin and add it to the theme.
Best regards, Danny
Hi! To update the plugin to latest version, please go to your Dashboard > Appearances > Install Plugins.
Hope this helps, Danny
Great, that helped, thank you!
Hi Themelogi. I’m experiencing two issues: the sticky header doesn’t work and I can’t display widgets and I would need to have footer widgets. I sent you a message on themeforest contact and an email 4 days ago. I’d be grateful if you could reply. Thanks.
Hi there,
Thank you for the info!
We’ll need a little time to investigate this case and help you out. But please don’t worry, we’ll back to you within next hours.
Best regards, Danny
Hi there,
I’ve just replied to your email, please check your inbox.
Best regards, Danny
Solved! Many thanks!
Hi! You’re welcome
Please feel free to let me know about any other doubt you could have.
Also, if you like our theme and the support, please consider to leave us a review rating for the theme via ThemeForest > Downloads section. It helps us a lot!
Best regards, Danny
Hi there, we are constantly having issues with the blogs on our website, all themes and plugins are updated. Blogs will simple not show at all or the latest blogs will not show. Please can you advise soonest as its affecting the site and SEO. thank you
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except Visual Composer and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hello. Is there any possibility to add new icons to the existing ones on the theme? Thank you.
Hi there,
Thanks for writing in!
In case you want to add your new icon fonts to the theme, please follow the steps here:
1. Add your icon font css file in roneous_load_scripts function in scrips.php file in themes/roneous/inc folder.
2. Then please open up the tlg_layouts.php file in wp-content/plugins/tlg_framework/includes/ folder, find the tlg_framework_get_icons function in around line 288, and add your custom icon font CSS class in there. After that, you should see your new icon font in the icon list.
Hope this helps,
Danny
Hey, Thank you for your good template, it’s one of the best, Best regards, Fred
Hi there,
Thanks for your kind words! It’s very appreciated!
If you like our theme, please consider to leave us a review rating in your Downloads section. It helps us a lot!
Best regards, Danny
Hi there, how can I make all the accordition contents opened, please? Default, there’s only the first one opened… Thank you.
Hi there,
Thanks for writing in!
To resolve this issue, please open up the scripts.js file in themes/roneous/assets/js folder, find the code below (around line 319) :
jQuery('.accordion').each(function(){
jQuery('li', this).eq(0).addClass('active');
});
... and change it into this:
jQuery('.accordion').each(function(){
jQuery('li', this).addClass('active');
});
Also, please remember to refresh your browser (Ctrl + F5) so that your changes can take effect.
Hope this helps, Danny
Hello, how can I setup a portfolio without “all” but only with the category? thanks!
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.filters li:first-child {display: none;}
Hope this helps,
Danny
ok thanks! but I’d like to hide the images of the category “all” not only the written. Is it possible? is possible to see only one category at a time. thank you!
Hi there,
Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.
For now, you can only use Portfolio Category field in Portfolio element to show the category you wish as in the screenshot here: https://i.imgur.com/63ZSMnz.png
Thanks for your understanding. Take care!
Danny
hello,
why my portfolio grid have divider (white divider) in the main screen https://ibb.co/gOdZCJi use “Zoom grid fullwidth 2 columns”, and why it’s like mansory grid???
please help. thanks
Hi there,
Thanks for writing in!
Yes, the “Zoom” portfolio layout is a mansory style. If you want to use grid style, please choose the “Grid” portfolio layout instead.
Also, if you want to remove the white divider, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.container .project {padding: 0!important; margin: 0!important;}
Hope this helps, Danny
didnt solve the problem actualy, you can see on my web if you dont mind.
oh and how to makes the header bellow the toolbar, it’s like the toolbar and the single header/banner blend together on smaller screen.
sorry for many question, thanks
Hi there,
Thanks for your info!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
how about i create an account with contact@themelogi.com as an email?
Hi! You can create an account and submit a ticket in http://www.themelogi.com/tickets/
Or you can just send your questions to our support email at contact@themelogi.com
Best regards, Danny
done. i sent you a ticket.
thank you 
Hi! Thank you for the info!
We’ll check your issues and get back to you soon.
Best regards,
Danny
Hi, Where can i change the hamburguer menu animation. I want to make it open from top to bottom, not to right from left.
Please, and thanks
Hi there,
Thanks for writing in!
About this issue, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi! I’ve replied to you in your topic in the support forum, so please follow it
Best regards, Danny
Need to create Menu same as Elements tab in demo, please suggest
Hi there,
Thanks for your info!
To create a menu like Elements, please have a look at the screenshot here: https://i.imgur.com/vWjzQm3.png
Hope this helps, Danny
Does the blog content works on posts ?Or do I did something wrong because at my web site I can only add blog content o pages not posts 
Hi there,
Thanks for writing in!
Yes, you can add the Blog element in pages only, since you can’t add a blog inside another blog posts. This is the default behaviour of WordPress blog itself.
Please let me know about any other doubt you could have.
Thanks a lot! : ) Danny
...
should i uninstall some of my plugins before instaling this theme?
Hi there,
Thanks for writing in!
You don’t need to do that, but in case you got any issues with the theme, you can try to deactivate all your plugin (once by once, except Visual Composer and TLG Framework) to see if the problem is gone or not.
If you got any other issues, please feel free to submit a support ticket in our support forum here: http://www.themelogi.com/tickets/
Best regards, Danny
thank you
why always shows “the link you followed has expired” ? i’m frustrated.
and i can’t login to your web, themelogi
all solved…..
i have sent you a new ticket,
the problem, i can’t change my homepage as demo because my ‘page’ is empty, i just have a post called ‘Hello World’
please help me. thanks
Hi there,
Thanks for your info!
I’ve just replied to you in the topic here: http://www.themelogi.com/tickets/topic/set-a-demo-as-my-homepage/
Best regards, Danny
