142 comments found.
How do you set the main EDD Downloads page to show in 4 columns like on your demo site (http://business-hub.cactusthemes.com/downloads/)? Thanks.
Dear, We would like to sorry about late reply. This week we have been moving office to other place. We will come back and support on next week. Please give us your ticket url, if you did not submit, please go to this link http://ticket.cactusthemes.com Thanks for your understanding,
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
Hi. This is showing as free to download right now, but why I try to install it, I get a message of ‘The package could not be installed. The theme is missing the style.css stylesheet.’
-Nevermind..I just saw your previous reply about this.
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
HI…I just tried installing your theme, but I get an error saying this: Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
I tried twice now. Am I missing something?
Yes, probably you are uploading the full package.
Make sure you unzip the package and find the correct installation files inside.
Best regards
CactusThemes
Hi,
You also can refer to this guide for more details about this common issue https://www.cactusthemes.com/knowledgebase/themes-theme-missing-style-css-stylesheet-error/
Best regards
CactusThemes
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
please can you give me instructions on how to install this site …....i have everything except knowledge
Hi
Thanks for your interest
Please refer to our installation guide here 
http://business-hub.cactusthemes.com/document/#install
Best regards
CactusThemes – Power Elite Author
thank you very much for your clear infos. ca you please help me because i tried to folllow steps and uploaded themes and plagins and ithink because is my first time i dont know where i went wrong andit doesnt work for me help please
Hi,
Thanks for getting back to us
Please submit a ticket to our Support System http://ticket.cactusthemes.com, with your site URL & an Admin account we can help you install the theme
Best regards
CactusThemes
thank you very much it need me purchase codes and i downloaded it for free. what should i do now?
Hi,
I’m sorry but we just provide direct installation help for purchased customer.
Possibly, you host doesn’t satisfy the theme requirement here https://www.cactusthemes.com/knowledgebase/themes-recommended-php-configuration/
Best regards
CactusThemes
Hi, Before Purchasing I want to ask you, Can I use this theme for selling products like amazon?
Hi
It’s free to download right now so hurry up.
Well, it is based on Easy Digital Downloads plugin so you can sell digital products easily
Best regards
CactusThemes – Power Elite Author
Hi guys, how can i enable visual composer in this theme ?
HI,
Thanks for contacting us
Please refer to this guide to know about this common issue
Best regards,
Cactusthemes
Hi ! happy to use this theme again, this is the best!
I have a question I can create a page without the menu, that is, does not appear the menu only on that page?
Thank you in advance for you support, I love it
Excuse me, but now the theme says it is compatible and includes Visual Compose but right now it is not working and Visual Compose is charging as if we were going to buy a theme 
. What could we do ? June 2018.
As always, thank you very much for your support
HI,
Thanks for your kind words
1. Please give us URL of the page you don’t want to show menu. We will give you Custom CSS to hide me
2. Don’t worry Visual Composer now is WPBAKERY PAGE BUILDER and still be included in theme package
https://www.cactusthemes.com/knowledgebase/themes-find-visual-composer-revolution-slider-licenses/Best regards,
Cactusthemes
Hi! Its possible to make itens from woocommerce show like this: http://business-hub.cactusthemes.com/downloads/monogram-symbol/ ?
HI,
Thanks for your interest
It requires to do Custom Job to modify the layout of Woocommerce Product like this. Please contact our manager to discuss & get quote of this task https://www.cactusthemes.com/custom-service-wordpress-from-experts/
Best regards,
Cactusthemes
The theme is great, support edd all access it？
HI,
Thanks for your interest
Yes, the theme supports EDD plugin, you also need to install a built-in addon called EDD addon plugin to work with the theme & get more functions.
Best regards,
Cactusthemes
Pre-sales Question:
1.What other plugins are needed to make website function with paypal? If additional plugin needed, is it a free plugin?
2. I will be using theme to sale software that I make, do I need additional plugins besides what I originally purchase from you?
3. Do you still update, almost a year since last update.
Thanks.
HI,
Thanks for your interest
1.BusinessHub uses Woocommerce and EDD so it supports Paypal
2. You don’t need to buy additional plugins
3. Don’t worry we will update (at least fix bugs).
Best regards,
Cactusthemes
Hi, I am testing your free business hub before I buy but I’m having problems.
1. After putting the post ID “158” in for the “Get a Quote” button, all text on the bar disappeared and so did the button as well? I don’t know how to fix.
2. I can’t find how to alter the “Find Us” Box. I’ve altered the Hours and Address Box in the customize header section but the “find us box” has not changed and I can’t find how to change it anywhere.
This is my first time using word press and it has been a struggle. Help Appreciated. thanxx-J
HI,
Thanks for your interest
Could you please give me the screenshot of the issue of “Get a Quote” button and “Find Us” so I can check and answer you better?
This is our demo http://business-hub.cactusthemes.com/
and you can use this tool to take screenshots & upload directly to https://app.prntscr.com/en/download.html
Best regards,
Cactusthemes
Hi,
Compatible With Easy Digital Downloads 2.8.10?
HI,
Thanks for your interest
The theme works fine with Easy Digital Download 2.8.10
Best regards,
Cactusthemes
Hi The theme has not updated for months. No plan for updating plugin, adding features or fixing issues?
HI,
Thanks for your interest
We still release the fix for bugs, however, even it isn’t much plan for the update. But customers absolutely get our support via our Ticket System.
Best regards,
Cactusthemes
Hi i setup my theme on localhost but it’s really slow load almost all page in admin.Almost time it said 500 errror wp-admin really annoying and bad perfomance even i used only 4-5 plugin from packages.What’s problem with this? TY!
HI,
Thanks for contacting us
The theme still works fine at our end.
First, please make sure your server settings satisfy the theme requirement https://www.cactusthemes.com/knowledgebase/themes-recommended-php-configuration-limits/
Second, please give us more information about your case or make it online so we can check and help better.
Best regards,
Cactusthemes
Hi i purchased this theme but i cant install the demo like this: http://business-hub.cactusthemes.com/ aka online shop from Sample data folder??? Plz check it out ty.
HI,
Thanks for contacting us
First, you need to install all recommend plugin (especialy plugin plg-cactus-edd-addon), then you can import the sample data follow this guide http://business-hub.cactusthemes.com/document/#install > Install Sample Data section.
If you still can’t figure it out. Please reach us at the Ticket System with an Admin account, our supporter can help better
Best regards,
Cactusthemes
Hi! I use your banner to create the services when it changes the size of the screen (devices), the titles that were set up in the banner settings, appear cut, losing part of the title, it does not fit the screen.
How can I solve this problem ?
Thanks for your support
HI,
Thanks for contacting us
Please give us the issue URL with a screenshot, we will check and can help using Custom CSS
Best regards
Cactusthemes
jtconstructioninc.ca. I can not paste the screenshot. Is in the Home, in “our services” in small screen the titles are cut
HI,
Thanks for getting back to us and sorry for ask the second time.
Could you please upload the screenshot via IMGUR service like this image http://imgur.com/a/CgfYX (You don’t need to login to upload image) so we can check and help better.
Best regards
Cactusthemes
Hi!! Excuse me you are confused. Here I am NOT talking about removing dates.
I am asking you to see the photo [https://imgur.com/a/fH25F] because when I see the website in other devices the website in the section of our services (Home), the banner of the theme of you, the titles that go inside the photo looks very bad. They are cut the titles. Loosing the titles.
See my first post here.
I really appreciate the help you can lend me, urge me, thank you
above right link
HI,
Thanks for your explanation
I found this solution for your case, please try this CSS segment in Theme Options > Custom CSS
@media(max-width: 1024px) {
.cactus-sidebar-control:not(.sb-right):not(.sb-left) > .container-1340-main > .row > .main-content-col .vc_row[data-vc-full-width="true"] > [class*="vc_col-"] {float:none;width:100%;}
}
Hope that helps!
Best regards,
Cactusthemes
Hi! No sorry did not work. Thank you for trying to help me. I appreciate it
I have had problems organizing these services because they are 5 and my client wants everything in a single row, he does not like it in two rows. I then use your banner but the letters are cut.
Thanks
HI,
Thanks for getting back to us
It’s strange, it works on my test site.
Could you please submit a ticket to http://ticket.cactusthemes.com with an Admin account so I can check and help better.
Best regards,
Cactusthemes
Hi!! Thank you for all your help My question today is: When I use the portfolios and I have many photos appears at the end the notice “older post or newest post”, this does not sound very logical when they are looking at many photos, could I change it for another message? for example newest pictures or oldest pictures or something like that ?
Thanks in advance
HI,
Thanks for getting back to us
Could you please give me a screenshot so I can check better? Thank you.
Best regards,
Cactusthemes
Hello , really loved this theme , can i customize the header ? . thanks 
HI,
Thanks for your interest
How do you want to customize the header? Please be more specific so we can help better 
Best regards
Cactusthemes
thanks.
HI,
Thanks for contacting us
You just need to remove the Top Nav menu in Appearance > Menu
http://business-hub.cactusthemes.com/document/#create_menuBest regards
Cactusthemes
can we install demos on this theme ?
Yes, we have included sample data in the theme package
Best regards
CactusThemes
Thanks
Hi!! How Can I remove the date of the post on the image ?
Thank you in advance
HI,
Thanks for contacting us.
Please give me a link or screenshot of the date on image where you want to remove. Thank you.
Best regards
Cactusthemes
Thank you so much for your answering. here is the screenshot. http://imgur.com/a/fH25F
Thanks
HI,
Thanks for getting back to us
I’m sorry for asking you the second times, but I can’t find the date on the image you sent me. It’d be better if you can provide the urL of that section on your site. if there is no option to remove the date, we absolutely can help with custom CSS
Best regards
Cactusthemes
Hi!!, Thanks for contacting me. I wrote but I don’t know, it’s lost.
Here is: https://imgur.com/a/fH25F
Thank you for your support.
HI,
Thanks for getting back to us
I mean the URL of your site which has the section you want to remove the date. But it seems the date is gone now, do you need more help? Please let us know.
Best regards
Cactusthemes
Hi!!
My question is: Is this theme compatible with the essential grid plugin, it’s not working properly?
Thanks in advance
HI,
Thanks for contacting us.
Unfortunately. we haven’t tested the plugin with this theme yet. However, you can try it if you want, we will support in our ability via the Ticket System
Best regards
Cactusthemes
