1303 comments found.
Hi,
I’ve been trying to configure an availability which doesn’t allow for bookings between certain hours (10pm-4am) and I can’t get it working.
I’ve set: – Entry Type: Every Day – Time Slot: 4am – Duration: 1080 minutes
Shouldn’t this make bookings available for the hours of 4am to 10pm?
It’s returning 0 results currently.
Hi,
You will have to custom code limiting the timeslots to a range within the same day. The every X minutes availability makes the transfer available every X minutes of the day but does not cater to limiting it within a set of hours.
I’ve used the hourMin and hourMax option settings in the datetimepicker javascript. It seems to have done the job.
Ok thanks for letting us know.
Hi,
I always got PHP error “PHP message: woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead” in log everytime when my customer complete the checkout.
I found that function is been use in /wp-content/plugins/transfers-plugin/includes/plugin_woocommerce.php at line 54 “add_action(‘woocommerce_add_order_item_meta’, array( $this, ‘add_order_item_meta’), 10, 3);”
Could you please tell me how to fix that woocommerce deprecated function in Transfer plugin?
Hi,
Have you upgraded the theme and plugin to the latest version?
Thanks for your reply, I’m still using version 1.17 cause I had a lot of customization.
You will have to compare wp-content/plugins/transfers-plugin/includes/plugin_woocommerce.php of the new version with yours and see what we changed to resolve this issue.
Got it, thank you.
But I found there is nothing changed at line 54 “add_action(‘woocommerce_add_order_item_meta’, array( $this, ‘add_order_item_meta’), 10, 3);” still in the latest version.
Hi,
In the latest version of the plugin, that line is commented out:
// add_action('woocommerce_add_order_item_meta', array( $this, 'add_order_item_meta'), 10, 3);
Also, please use a program like examdiff to do an exact comparison and see what changes you have to apply to upgrade your file.
I’ve download the latest version 1.19 from themeforest but the /transfers-plugin/includes/plugin_woocommerce.php doesn’t comment out that line as you mentioned, or 1.19 is not the latest ?
You are correct, the line was not commented out in that upgrade. We have released a new update right now, so please download it.
Our apologies for the inconvenience.
Thanks! Nice and great support!
You are welcome.
Hi
Had to redo my site but can’t change the page/posts colour?
The theme customise only changes herder colour?
Many Thanks
Hi,
Are you adding styles to the additional css part of Customize?
Hi,
No, not added any css…pages and posts headers don’t change colour?
Any suggestion please?
Hello,
you can switch between color schemes via Appearance > Theme Options > General settings.
If there are issues you should try disabling all third party plugins that were not bundled with the theme as well as a potential child theme and/or code modifications in order to test if one of them is causing an issue.
In order for us to be able to take a closer look and help accordingly we would need to access your website. However, since we can only ensure data protection at our support center, I would kindly like to request that you open a ticket there.
Thank you
Hi Team,
Thank you, I managed to apply the change to the page,
However, I when I use theme options to change the header colour in the sidebar widgets, they don’t change to the desired colour?
Any ideas how to do this please as I cannot locate the widget css?
Many Thanks
Can you create a screenshot of where you are trying to do this please?
Hi,
Managed to get that sorted, thank you 
However, I can’t see how or where i can select an icon for the homepage ‘feature icon class widget’?
In theme options, I can’t see ‘Services’ to select an icon set?
Any ideas please?
Many Thanks
Hi,
The icon list is configured in Theme options. Have you looked there?
Thanks
Good afternoon. I can not create a separate page through the Word press. I need to create a separate page file in your theme. It seems that you just created a site in html and then crookedly and skewfully planted it on the theme of wordpress. A terrible Word Press Theme.
Hi,
Please be more specific with regards what you are trying to do. The theme allows you to create as many pages as you want using multiple page templates as well as the default wordpress page template. In addition, the home page is fully widgetized allowing you to add widgets through the Appearance -> Widgets area to the Home Content Widget Area.
For a step by step guide to making full use of our theme please also read our theme documentation: http://themeenergy.com/themes/documentation/wordpress/transfers/In addition, if you have any other questions please do not hesitate to ask.
Thanks
Hi again. Is there any possibility of getting a list of registered clients with all their personal information? Thank you.
Hi,
Have you looked under Admin – Users?
Thank you again! It was there…
You are welcome.
Hi, Thank you for this awesome theme and booking engine. I’m planning to buy and set up for our airport transfer services. Beforehand, I have a pre-sale question: We offer private and shuttle transfers. So, pre-set hours for shuttles are just fine. However, for private transfers, our customers are able to set their own hours of pick-up when booking. Is it possible to make visitors set or enter their pick up hours just before the extras maybe?
Best, Aybars
Hello Aybars,
adding an additional step here would need to be custom coded.
However, you can add your own form fields to the booking form or alternatively use the tailor made inquiry form.
I hope this helps.
Thank you for your interest!
Hi! I’ve got one more question. It is possible to make sure that certain days of the week are highlighted with a special color or made bold? Say, the bus leaves only on Tuesdays and Thursdays. And highlight all Tuesdays and Thursdays in a month so that buyers know which days to choose when ordering tickets.
Hi,
No, unfortunately that it something you would have to custom code.
My support ended in February. Would it be possible for you to solve me a problem? The question is i’ve translated all extra items from spanish to english using wpml, but when you go to extra items page after selecting “book transfers” button, this page (extra items) appears but it doesn’t contain the extra items. Just a text talking about extra items and buttons “back” and “continue”. How can I make it work? Thanks
Hi,
What version of the theme are you using?
Thanks
Version 1.17
I didn’t update it because i made some changes and didn’t create a child theme
Hi,
Have you checked that your transport types are also translated and also that in your translated extra items the same associations between transport type and extra item checkboxes are checked?
That’s it!! Thank you very much for your support.
You are welcome.
I would still encourage you to use examdiff or some other tool and see what changes you did to the parent and create a child theme and do your changes there instead.
That way you can upgrade the parent without losing your code.
Thank you for your advice. i’m going to do it. last question: i translated this theme in two languages. i solved, with your help, the problem i described yesterday with english language. today i checked with german language what you told me yesterday , but it doesn’t work. the problem is that i click “book transfers” button but it does nothing. could you please help me again? thank you
Solved!! The problem was booking form page wasn’t translated. Thank you
Great to hear, thanks for letting us know.
How Disable keyboard input (focus) on Android TimePicker? is posible?
Hi,
Unfortunately we are not aware of such a feature.
Good afternoon! I liked your theme. and I have a question. can I turn off the timing to leave only the date? I do not need time when choosing a direction. Thank you
Hi,
We could provide you with a code snippet so hide this in the actual search bar, however, the time component (in this case 00:00) will be used to search for transfers – as the transfers are reliant on the availability slots you create in the backend.
For further info about how our theme works please also have a look at our theme documentation: http://themeenergy.com/themes/documentation/wordpress/transfers/And also feel free to ask if you have any other questions.
Thanks
Thank for documentation and answer! can I ask this code to watch it and study it?
Where the datetimepicker is called, instead of this call, you would downgrade to just calling the datepicker instead.
Or, alternatively, use
showTimepicker: false,
Thanks
Ok, i understand. Thank you
You are welcome.
Hi! Very great theme. I’ve customised it. While viewing vertically on the phone, buttons don’t work, but when I put the phone horizontally, they work nicely. On all other devices, no issues. Can you help?
Hello,
in order to be able to provide guidance I need to ask the following questions: Have you modified the code in any way? What device are you testing this on? Can you replicate this on our demo?
Thank you
Hi, thanks for your ultra-fast response. I was using a anti Malware plugin that inserted a small logo below the footer, which was causing the problem. By de-activating the plugin, the theme is working great.
That is great to hear, thanks for letting us know.
from the demo the theme is great, but still in my case missing the routes… we have a bus that will go from city test to city test 5 , and the buss will stop at city1 , city2, city3 city4 before it arrives at city 5..
from what i see i have to add:
i have to add same bus more times even if it is the same bus 
i wish you could add a feature where i can add all the cities where the bus stops.
Regards.
This is something that is on our todo list. At the moment we do not have an ETA for this feature however.
Thank you for the suggestion however.
Pre-Purchase Concern: I read through the documentation for the theme and i cant seem to understand how prices are set up. The booking software that i am looking for is booking from 3 airports to 200+ hotels. i need some clarification before i purchase. i really like this theme. Hope to hear from you soon.
Hello,
prices are set when you create a transfer between two destinations. A screenshot with more information can be found here.
Thank you
Thanks. Our prices are set by destination and number of passengers. So destination A-B will have a different prices for 5 passengers, 10 passengers 15 passengers and so on up to 25 passengers. Could that price scheme be set up on this theme? We don’t offer share transfers, could that option be removed?
You can hide the shared option via Theme options -> Configuration settings.
As for different numbers of passangers, you would have to create separate transport types like so:
Transport type for 5 passangers Transport type for 10 passangers Transport type for 15 passangers Transport type for 20 passangers
Then, for each transport type, create an availability entry from A to B at set price.
Final Pre-Purchase question… For destinations selection, can i go from a drop down list to an auto complete box?
Such feature would need to be custom coded.
Thank you for your interest!
Pre-purchase questions – I’m considering purchasing this theme for clients who do both scheduled shuttles (airport transfers) and customized transfers. I have a few questions that I couldn’t find the answers to:
The client takes both phone reservations and online reservations. I’ll need to set up different levels of access for Admin vs. Reservationist. Is it possible to do this. Reservationists should not have access to entire Admin dashboard for the site.
Reports – Currently the client gives drivers limited access to a driver log for each shuttle run. Drivers will need view access to a log, but no access to change any reservation. Can this be done?
The client will need to export passenger count reports by day, week, month – is this possible. Passenger count is all that is needed.
They will be using WooCommerce for Authorize.net in order to take payments online.
I think everything else is covered in the documentation, but need to know whether this can be accommodated before purchased.
Hi,
You can create a different role for users you want to access only our availability and booking admin screens. You can then use the following plugin to restrict access to the rest of your admin pages and allow only access to these pages for the new role: https://wordpress.org/plugins/admin-menu-editor/At the moment there is no feature within the theme that would allow you to differentiate between what each role sees in the admin Booking list screen. Everything sees everything, and can edit. This is something your developer would have to customize to suite your particular requirements.
There is no exporting feature within the theme at the moment.
Our theme uses WooCommerce for payment processing. As such, any payment gateway compatible with WooCommerce is then automatically compatible with our theme.
Dear author,
thanks for great theme.
I have a question. Can theme show transfers that are sold out in search results as well, with “Sold out” label on them? How can I make this?
Thank you!
Hi,
That is unfortunately not a feature of our theme. It is something you will have to hire a developer to implement for you. I recommend checking on Envato Studio, Freelancer or similar websites.
Hi, I take this theme now I need help for customizations. Can you help me ? or suggestions
Hi,
I would recommend you hire someone from Envato Studio, Freelancer or similar websites.
Hello,
please sign at our support center up and submit a new ticket.
Include all the details about the issue, your site URL and your WP and FTP login info when creating the ticket so that our support team can take a closer look and help you out.
Thank you
hi i am looking for a replacement theme for our bus service site. We have 4 different airport buses going to and from the airports. Would this be a good booking solution for this type of service?
I need to offer different prices for adults/children and different prices depending on the customers drop off location.
Do you have an example of the theme being used in this way?
Does the booking data export in excel/csv?
Hi,
Our theme does not have a feature of providing a different price for adults and children. It does allow you to set different prices for different to/from locations and transport types.
Our theme does not have a feature of exporting data. You would have to find a plugin to export things.
when I enter transfer data, it does not get me anything! I’ve entered all the data, but I do not find any information in the templates documents avtogaravelingrad.com
Hi,
Can you provide a screenshot of what your availability admin screen looks like please?
Thanks
Hi,
What I meant was share a screenshot of your Transfers Availability admin page.
Thanks
Hi,
Please try setting your price to 0.01
again the same job! Just refound the page as if to give it a look
Hi,
Please go to Appearance -> Widgets and find your Home Content widget area, and in the search widget you added there, please make sure you select your search page from the dropdown in the widget.
Btw, you will have to create two pages if you haven’t done so, using the Booking page and the Search results page templates.
Please also make sure you go to Settings -> Permalinks and pick a non-default permalink structure and resave to allow Wordpress to reconfigure things.
Please also go through our step by step guide to install, configure and use our theme http://themeenergy.com/themes/documentation/wordpress/transfers/ and of course if you have further questions please ask.
Thanks
One big thank you, the links were a problem
Great, thanks.
Now I have another problem. Trying a loco translate to translate everything, but a lot of things do not go out for translation? What will you enlighten me?
Hi,
Our theme has not been tested with loco translate plugin. We have only tested and can vouch for WPML compatibility.
Yes, but do I have to pay extra for him?
WPML is a commercial plugin not created by us, so yes, you would have to purchase it to run a multilingual website.
how and where to remove the following from the home page, apply a snapshot? https://www92.zippyshare.com/v/Y5a2f5M9/file.html
Hello,
you can do so by adding the following code to Admin > Customize > Additional CSS field:
.advanced-search .f-row:last-child .spinner,
.advanced-search .f-row:last-child .radios {display:none;}
Thank you
Thank you very much! It’s the job!
You are welcome
This this theme have the Stripe payment gateway as well?
Yes, Stripe is provided by the WooCommerce plugin that is used for payment processing.
Thank you
