Also, how often should we expect updates?

Hello,

Yes, all our themes are.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.

Select

?

Really wtf with your support.

Hi again,

Your ticket has been answered. Please, check response here https://select.ticksy.com//ticket/1987675/ We are really sorry for waiting longer. Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.

Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.

Thank you for your patience and understanding.

Best, Select

Hello,

Thank you for your purchase.

Our demos might appear slow, but this is only because we are showcasing lots of images with the highest quality. As such these images are not optimized and are making the load times higher. Also, our demo pages try to showcase all options at once, so you can see all the possibilities the theme could offer.

If you have any further questions, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.

Select

but it is not in the demo, I bought the template and installed it, and it gets very legendary and comes to give the error 500 or 504

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Select

Hello,

Each installation requires separate license. For example if you install the theme on another domain, you create a new instance. An overview about all licenses can be found here: http://themeforest.net/licenses , but if this article doesn’t answer your question we recommend to contact Envato directly.

Select

Hello,

We located and replied to your ticket. You can check Ticksy.

Best, Select

Hi,

What i mean is. If i use the shortcode [acf field=”field_name”] in my post text. Will it also display it in the excerpt part?

Regards,

Hi,

Unfortunately we didn’t test our theme with ACF shortcodes, sorry about that. We’re here in case you need anything else!

Select

Hi,

Ah alright!

Regards,

Hello there Josué,

Thank you for taking interest in our Maggz theme. Yes, exactly, is is rev slider and you are able to add video within it.

best regards, Select

Hello,

Thank you for choosing Maggz! Yes, you can add an excerpt for every post. If you don’t see the Excerpt field, you can enable it form Screen Options: https://www.screencast.com/t/9z5NrmCp .

If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.

Best, Select

Hey man, thanks a ton! Loving it so far, currently working with it. Yet I have stumbled upon something I might need some help with. I am currently editing a custom homepage, and I have set the main color to be red. I have chosen the “layout 3” block at the front to include my featured articles. My problem is, the “layout 3” block still has the green highlight color, and not the red one like the rest of the homepage. What do I do?

Here’s a picture of what I mean

You are welcome.

We need to ask you to open a ticket at https://select.ticksy.com Just include your site URL with wp-admin access and our agent will gladly help you to setup your site within our theme or using our theme options.

Best, Select

Hello,

Thank you for your interest in Maggz!

Currently we are not accepting custom work. If you’re looking to hire a programmer, perhaps this link will be helpful: https://studio.envato.com/ .

Best, Select

Hello,

We located and replied to your ticket. You can check Ticksy.

Best, Select

hi- i responded to you please. thank you-

Hello,

We replied to your ticket. You can check Ticksy.

Best, Select

Hello,

This can be done by modifying a theme file. Within the search expanding function, change “document” to “this”, as illustrated here. Location of the file is in the screenshot. Next, you should minimize this file with a Javascript minifier and save it as modules.min.js (same location as modules.js).

Hope this helps!

Select

Woooo. Thank You very much it works. I’ve been contacting your support regarding with this one for a long time now. You are a life saver.

You’re welcome This fix will be included in the next theme update.

Hello,

We replied to your ticket. You can check Ticksy.

Best, Select

Hello,

We replied to your ticket. You can check Ticksy.

Best, Select

see ticket

Hello,

This can happen when the wrong zip file is being uploaded; please make sure that you’re uploading the “maggz.zip” file found in the downloadable package from ThemeForest: https://www.screencast.com/t/V8K4kdsgOSd .

If you’re still getting the message, we suggest uploading the theme via FTP.

Best, Select

Hello,

Thank you for your interest in Maggz! Our theme doesn’t come with this feature, although you can make posts password protected (by WordPress defaults). Feel free to let us know if you have any other questions.

Best, Select

Hello,

You can add the following code to Appearance > Customize > Additional CSS:

.single-post .qodef-news-reactions-holder {
    display: none;
}

Best, Select

Hello,

Thank you for your interest in Maggz! Yes, all demo content can be imported, including sliders.

Best, Select

Hello,

If you want to use the premium templates, you’ll need to purchase a license for Slider Revolution. The sliders that you see on our demo site can be created with the plugin that comes with our theme (no need to purchase a license).

If you need further help, please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.

Thanks, Select

Hi Ed,

Thank you for your interest in Maggz! We haven’t tested our theme with Weglot, but we assume that there won’t be any major compatibility issues.

Feel free to let us know if you have any other questions.

Best, Select

Thanks for the quick reply, Select! That sounds good.. If it for whatever reason doesn’t turn out to be compatible would it be possible to get a refund?

You’re welcome! Our support team will assist you with getting this plugin working. If it doesn’t work as expected and you don’t want to continue using our theme, you can submit a refund request. Your request will be processed, but please note that refunds are typically not given for incompatibility issues with 3rd party plugins.

Best, Select

Hello,

Please see this article of ours: https://select.ticksy.com/article/9793/ If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.

Thanks, Select