204 comments found.
How can I delete from menu the search button?
I can’t use this template. The Options menu is smaller, that in live preview. I see a error message: Fatal error: Can’t use function return value in write context in /home/frenkyph/milagrosophotography.hu/wp-content/themes/wedding-planner/functions/functions.php on line 2174. Can we solved this?
Hello,
We’ve already solved your issues.
Please respond your ticket, you do not need to post here at the same time.
Kind regards.
all problem is solved, helpful service. thank you Freevision! 
5*
Thank you, much appreciated.
If I want to add certain parts of the Ultra Wedding home page and some other parts from the Super Wedding home page is this possible?
Hello, thanks for contacting us. Sure you can do that by using visual composer’s save layout feature. Regards
URGENT: 1. Has anyone been able to delete the page header from this theme? I uploaded an image header with the page name on the graphic. So, i don’t need his built in header. If i turn off the page title, the header disappears.
2. Does anyone know where to go to change the color of the social icons?
3. On the our story page….. the circle icons on the right… Where do i go to change them from black to white?
Hello,
1 – If you hide page title on page options panel, header customization option will not work. You must add a row to your page and must design it as a page header.
And, you can also set anything as page title and page sub title on page options panel (see Custom Header section)
2 – Footer social icons color managed on Color Options > Footer tab. If you want to do it manually;
#footer-widget-bar #social-icons>a{background-color:red !important;}
#footer-widget-bar #social-icons>a>span{color:yellow !important;}
3 – Try;
#multiscroll-nav li .active span {
background: #333;
}
Kind regards.
I designed it as a page header and that did not work. That is why i sent the login for you to check what i’ve done.
2. I changed the color of the icons in the color option tab.. but when i did that the header changed. You have the joined. That need to be changed. How.
3. Also, i’m very skeptical to go into the css file.. When i go there , it says it has 2 error within the file that needs to be fixed. Its been like that since installed
HELP. I sent the login info
Your ticket responded already.
2 – If you want to customize the color for each page, you should think about adding custom CSS to your page via WPBakery Pagebuilder’s option.
3 – Don’t edit style files, add custom CSS to Appearance > Customize > Additional CSS field.
And, CSS file has no error and nothing need to be fixed. It might be showing info messages for maybe duplication uses and etc..
I sent you a message back in the ticket system.. Please respond.
Already responding continuously, so, please.
Thank you.
Hey.. Were you able to figure out why all the fonts on the site look crazy.
Sorry, as I responded your ticket, I am not seeing any issue with your page already.
Hello, I hate to be a pest … BUT I’ve have been emailing on your ticket system for almost 2 weeks. Please respond to my TICKET #1568739. I really need your help. If its a cost for customization.. JUST let me know something so i know how to proceed. This is bad customer service to be emailing someone for almost 2 weeks.
Hello,
As I can see your ticket belongs to another account.
I’ve made lots of customization for you previously, and some how as you reported too your server rolled back to an older state, so everything gone.
Now you are asking me for customization with a longer list, I am trying my best to help, but we are not offering customization service.
However, we are trying our to help with all your requests ASAP.
Thank you,
Kind regards.
Is the one-page layout colors customisable? Because I might be using red, but it seems like the background and color combinations are fix.
Hello,
We have wide selection of coloring options globally with theme options and individually on shortcodes/page options.
Kind regards.
Hello I bought the template for some time, it is so far I did not get any help from the support, I sent several requests, and none were answered, all firacaram verified and did not help me, I need to check my tickets, so I can continue with the template, if I will not have to open a claim on temeforest ….
Hello,
Can you please share your ticket ID? We have not tickets currently waiting to be answered.
Kind regards.
Can users create a page with their wedding info our this is only for one event?
Hello, thanks for contacting us. I couldn’t understand what you mean by that. Please be more specific with your request so I can guide you better. Regards
Im at the demo super weeding and I cannot change the revolution slider images, its says this, View (navigation-editor) Error: Master View /home/gacsu2iko44g/public_html/wp-content/plugins/revslider/admin/views/master-view.php not exists! What can i do ? i alrdedy install the pluggin slider revolution and activate it
View (sliders) Error: Master View /home/gacsu2iko44g/public_html/wp-content/plugins/revslider/admin/views/master-view.php not exists!
Hi, I have updated theme to latest version but the instagram module of VC not work. See here: www.silviaforte.it
How can I resolve?
Hello,
Please submit us an email by the form on our themeforest profile page and let us take a closer look. Currently Instagram calls returns an unexpected data, so I must debug the code.
Kind regards.
Hello again,
I got your email but I can’t respond your email, please send another email and grant us temporary wp-admin panel access, please do not post any sensitive data here.
Kind regards.
Hello,
The script returns;
code: 400 error_message: "The access_token provided is invalid." error_type: "OAuthAccessTokenException"
Please make sure you have correct settings on Instagram. https://freevision.me/instagram/
Kind regards.
Hello there!
I have a client who love this template, however before purchasing I have a question about the start page and how the blog post is shown.
As it is in 03 Super Wedding, you have the blog post collected as a group of images without text, until you click on them.
Is it possible to have the blog post shown in a different way? Such as thumbnails with date and then one or two sentences (excerpt) from the post? And if so, do you have any other demo or screenshot with a different solution?
Thank you so much in advance.
Best regards Ken
I believe it is called masonry style. /Ken
Hello,
If you need that grid with excerpts & titles on, we can set it for you, we are always OK to make little changes for the buyers whenever possible.
Kind regards.
hi,really a class theme which i was looking for great work. i want to purchase but i have few question if you please tell me.1-any option for single client login area with gallery& password .2-compatible with mobile & tablet devices.4-all plugin which use in this theme include with this purchase or i have to buy separate,thanks
Hello,
Sorry for the delayed response.
1 – Classic WordPress password protected pages should work.
2 – Yes, you can test http://wedding-planner.freevision.me on your mobile devices.
3 – All plugin bundled, you can use in full functionality.
Kind regards.
Hey there,
I have purchased the theme but it does not work on Safari browser, please check and let me know. thanks.
Hello, thanks for contacting us. Could you please open a ticket and be more specific? If anything needed to be fixed sure we’ll. Regards
I bought this theme and wanted to upload it on my wordpress account but it says problem uploading theme. I have done it just the way instructions say.
Hello,
You can’t install it onto WordPress.com, you must have a personal hosting account in order to use it. If you are having issues to import theme package, please see https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
https://freevision.ticksy.comKind regards.
Hi, if i want to register in you support sytem i get an error. so my quesion . if i uploas a logo in width 200px its scaled to 684px × 130px. How can i solve this?Regards
Hello,
We’ve received your ticket and responded already.
Kind regards.
How can I buy the stock Images?
Hello, thanks for contacting us. Used stock images are saved by original ID. You can get them via shutterstock. Regards
Hello! Does it support e-commerce?
Hello, thanks for contacting us. Sorry, it’s not support woo-commerce.
Regards
I Just want to load prebuilt “theme” Katie and Garry just like in the Demo and then, work on it. How can i do it? Thanks
Hello, thanks for contacting us. May i ask if you’ve imported dummy data after theme installation? If not please click to “Import Demo Data” button via Appearance > Import Demo Data section.
That should help. Best Regards
The technical support of this template is very bad, they take a long time to respond… on top of that they don’t solve anything for you.
Sorry but it is me on Technical Support, you don’t even have an open ticket by the way, and please mind time zone difference we are located in GMT+3 and you are located in GMT-5, so please be fair.
If you need further support, open a ticket https://freevision.ticksy.com
Regards.
Good afternoon
I’m trying to edit the styles of the forms (ContactForm7) I have installed the plugin Contact Style.. But I don’t see the changes in the formulas, when reviewing with an editor, it seems that the template’s CSS interferes with the new style I want to give. Is there a solution to that?
Hello,
Sorry, but I am not clear about your question. Have you installed another plugin to visualize Contact Form 7 generating process? And you want to see it just like viewing your site?
https://freevision.ticksy.comKind regards.
Yes, I do
I want to apply my own style to my forms, for this and installed the PlugIn “Contact Form 7 Style” (I always work with that plugin, to give my own style to my forms) but with this template you can not. Since I don’t see the result on the forms.
It still keeps the default style.
If the plugin’s style getting rendering before ours for sure will be overwritten. For further support, please submit a ticket and let us see it in the place.
