Discussion on Truehost - Responsive Hosting WordPress Theme

Discussion on Truehost - Responsive Hosting WordPress Theme

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87 comments found.

Hi how to integrate my whmcs in this wordpress theme…. because i m follow your all given step but still its not done.

Hello, please submit ticket to be help soon: https://oceanthemes.ticksy.com/

Thanks.

Hello

I would like to purchase this theme, simple but powerful design with fine concept of design itself. my question that if I order the theme, could you assist with cost ofcourse to integrate your theme with (resellerclub.com) ?

Hello, if you buy our theme, we only help you import demo content like as our demo and fix theme bug. We’ll not help you much more. Hope you understand.

Thanks for interesting our theme.

Does this theme work with the GoDaddy Reseller plugin?

Hello, sorry this theme doesn’t support this plugin now.

Thanks for interesting our theme.

Hey! Nice Theme! Where can I place the header below the Slider? Like it is shown on your Demopage?

Thanx!

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

This is a nice looking theme but has several issues:

1) The documentation is poor.

2) The document talks about a plugin which is not included and the theme is not designed to work with it which means this part of the document is just copied from the documentation of another theme.

3) There are many errors after importing widgets. Support says those widgets are not supported, so the question is why they are included in the demo content? Well, the demo content are also copied from another theme!

4) If you follow the document you cannot find the home page, because the page name is wrong. Again, this means it is a copy/paste from another theme.

5) The primary language of the support team is not English which makes the communication a little bit difficult.

This is not a support request. You need to explain why the documentation of your theme is full of errors and wrong information.

And you must update the documents and theme files immediately.

Please submit a ticket on our support system, our developer will be support for you, Thanks

(Priority: Urgent) Hello, Site landing page is messed up due to a plugin. Could you please rearrange landing page to look just like demo version or please re install template to look like Demo ?

Current Pages need to remain intact.

Site: https://www.webdevandhost.com/

SiteLogin: https://www.webdevandhost.com/wp-admin

UserName: Administrator

Password: Musicology1

Site use to look 99.9% as the Demo.

This is an urgent situation please help !

Hello,

Please not public your wp admin account on this comment box, here not private and not secure, all customers will be see your account info.

Thank you

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

Hi am not being able to integrate whmcs in wordpress also i see the old style of whmcs instead of truehost

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

Had purchased Truehost Theme about 2 Years ago & had it installed in Wordpress. few days a go, I installed & uninstalled a plugin & site was obscured & messed up. I managed to get header slider going again. The entire site body & site pages were also messed up & all Library & Demo content seem to have disappeared. I installed a backed up theme but site is still messed up. I replaced WP-Content with a backed up one but site is still messed up.

Could any one help ?

Does anyone know where to find Truehost demo content ?

Please help !

Site: http://webdevandhost.com/

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

The visual composer for some reason stopped working in the template. Because of that I bought the full version, but it still not works.

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

Purchased this theme and its awesome.. However Visual composer says it needs to activate a license. The theme overview says its included but I dn’t see a license to activate.. Please advise how to activate..

Thanks Mark

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

This theme does support WHMCS 7.0 as I tested it myself but I decided to use this theme again cause it’s pretty awesome. However, how do I activate my slider?

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7

Thank you

When I sent a ticket, it saying I need to extend my support.

Please submit ticket in FAQ category, we’ll check and fix this problem.

Thanks!

Anh Chị team VN làm theme này đúng ko ạ?

Hello,

Please speak english to help.

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday.

Thank you

Hi please please help me. I can not add photos to the slideshow. Photo slide on the homepage does not run

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Thank you

Hello, it is compatible with whmcs v6.3.1 or v7.0???

Hi, now this theme is using whmcs v6.2. We will try with v6.3 and 7.0.

Thanks for interesting our theme.

Hi there, recently i updated WP to 4.6.1. But now i cant edit my content, which is not showing up in BE. I guess, there is a problem with Visual Composer. Can somebody confirm that? What can i do? Will there be an update soon?

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7,

Thank you

My support is expired, thats why i was asking here. Does anybody know a solution?

Hello, please read more article for help : https://oceanthemes.ticksy.com/articles/ , thank you

Hi -

I purchase the Truehost theme and noticed a couple of things. The map function says this:

Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

Also, when I switch the blog to the full size, it still doesn’t go full size.

Please advise. Would like to fix these two things as soon as possible.

Great theme, thanks!

- Chris

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7,

Thank you

Hi,

I asked for this on your support forum before my support expired but your forum crashed and now I can’t find the ticket.

On the top menu I need an item to be highlighted permanently – so always in mouseover colour state. Please could you provide CSS snippet for this? Ticket system won’t let me submit as my support has expired but i did ask this before but my ticket got lost in the crash.

Many thanks!!

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7,

Thank you

Hi, I tried that but our support expired last month so it won’t let me submit a ticket. We did originally ask this before our support expired – is there any way around this? Thanks.

Please choose category FREQUENTLY ASKED QUESTIONS to submit ticket. Remember send us your website and say clearly your problem.

Thanks!

Truehost – WordPress Hosting Theme + WHMCS

Have just how integrated the video + WHMCS

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Support time 9am – 18pm and moday to friday GMT+7,

Thank you

Hello,

I’m looking for a new hosting theme. I already have my whmcs installed from my old theme. Can I get support to install this new theme without removing my hmcs files and account?

Hi, thanks for interesting our theme.

If you already have your whmcs installed, you will not remove anything from your whmcs. Just upload our whmcs template if you want to like as demo.

The current version of the WPBakery Visual Composer plugin that installed on my pc is 4.6. This version don’t work with the new version of WordPress. How can I fix the problem?

Hello,

Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/

Thank you

Chat is included?

Hello, plugin live chat is free and you can find on wordpress.org , Thanks

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