367 comments found.
Hi, I would like to buy your Physio theme but I can’t understand some theme’s stuffs: 1. is there a support system or I have to use email? 2. Have you a documentation/knowledge base link? 3. Is it compatible and tested with contact form 7 plugin? wich other mailform plugins? 4. Is there (inside theme) an integration within social media like fb, instagram, tweeter, linkedin, ecc… ? Otherwise could you write to me wich are
plugins compatibles and suggested by you? 5. what about page builder ? is included (free)? 6. what about slider plugin? What’s his name? Is included free? 7. is there one click demo importer or another method to import your demos (IMPORTANT: slider is included)? 8. what are frameworks theme names? 9. Megamenu is compatible, not compatible, is included, is not included? 10. could i access to theme demo right now? 11. Shortcode are present? 12. image carousel is included? 13. what plugins for APPOINTMENT BOOKING CALENDAR ? Are included or compatible or not compatible? 14. Is WPML Ready and compatible? 15. Is contact form 7 compatible?
Thanks Regards Dr. L. Bettini
Hi Dr. L. Bettini,
I replied on the email you’ve send us.
Wrong post 
Let me know if you have any questions 
hi, for SEO purposes, I would like to replace the widget headers, currently set to H6, to a non header (thinking of a
tag). I know the 6 months deadline for support expired, but maybe you can tell me where to look to change this ?
Hi there,
I should not worry about these h6 elements at the widget titles. Google actually take context for what they crawl and not just simply every h1-h6 elements as how you read them.
To answer your questions: You can change the h6 tags inside the “theme-sidebars” file which is located in the /inc folder of the theme folder.
thank you for your reply. the h1-h6 elements are always a topic of discussion for SEO. would creating an inc folder in the child theme with theme-sidebars.php work, or do i have to update the files from the parent theme ?(not ideal) thank you for your great customer service…
You’re welcome.
Creating the inc folder in the child theme folder and copy/paste the theme-sidebars file in there will work.
If you’re going to install the child theme at this point I recommend to export your theme customizer settings first with this plugin.
Thinking of buying. Can you specify different services and can users book appointments for a specific services? Also once a service is booked can a user continue in an uninterrupted process to pay online for that service?
Hi there,
Thank you for your interest in the theme!
Yes, the services are made with the default pages section of WordPress, you can add any service you want.
The plugin comes with an add-on you can install. This add-on will connect the WooCommerce plugin (e-commerce plugin) with the appointment calendar so visitors can select the service they want to book on the selected time-slot and pay for it through the check-out of WooCommerce.
Please note that the appointment calendar plugin is time-slot based. This means that the day will be “greyed out” if the maximum set appointments for a specific day are booked. You can’t set a maximum for appointments based on a service only.
If you have any questions feel free to ask.
Thoughts on how to use this theme with the new Gutenberg editor? Thanks!
Hi there,
The theme does not have custom Gutenberg blocks but if you have the SiteOrigin plugin activated you can use the “SiteOrigin Widget” and the “SiteOrigin Layout” block inside the Gutenberg editor to use the custom blocks from the theme.
Please see this page how to use those block.
Hi, Presale question- The demos are included without charge in the purchase of the theme?
Hi there,
Thank you for your interest in the theme!
The theme includes an exact replace of our theme demo without any extra costs, except for the images that are used. Those are not coming with the theme and are replaced with grey placeholders.
If you have any questions feel free to ask.
Ok, I suppose it will come with the database, if I have any doubts when installing the package I already ask you , thanks
Thank you for purchasing the theme!
The theme does not have a database, but WordPress does. You need to have a hosting package with WordPress installed on it, this is where you can install the theme on.
To have all pages and layouts from our theme demo (except for the images) please follow the installation steps from our theme documentation.
If you have any questions feel free to create a ticket on our support desk at http://qreativethemes.ticksy.com and our support will be happy to help you
Could I use Gravity Forms with this?
Hi there,
The Gravity Forms plugin is compatible but does not come with the theme.
If you have any questions feel free to ask.
Awesome, thanks for such a quick reply!
You’re welcome!
Hi there,
Presale question- Does this work well with the Elementor builder?
Thank you
Hi there,
Thank you for your interest in the theme.
Yes, the Elementor Page Builder is compatible with the theme. I do need to say that the demo import is only available for the SiteOrigin Page Builder, but if you’re familiar with Elementor you can start straight out of the box.
If you have any questions feel free to ask.
Hi. A Great theme by the way. I have a quick question – is it possible to replace the header image and use Revolution Slider instead?
I should maybe add – the reason we are asking is because the header image does not display correctly when viewed on an Ipad. It is fine on desktop, but on the Ipad the Button below the main heading does not show. You can see here what I mean – http://www.surehost-uk.com/ch4new-2018/
Hi there,
Yes that’s possible. You can select the “Frontpage Alternative Slider” template in the Page Attributres metabox while editing the page. Here you can add the Revolution Slider ID to display that slider instead of the theme default one. Please note that the Revolution Slider plugin does not come with the theme.
If you navigate to Appearance -> Customize -> Theme Options -> Header and set the widgets overlay option to no overlay. Now the button should be visible on tablet screens.
Off-topic: I see the opening hours in the header is falling off, you can fix this by adding 85 to the “Widgets margin large” input field under the Header panel in the theme customizer.
Thank you for your swift reply – we will try your suggestions. Great support. We love your theme, its one of the best on Theme Forest, and we have bought dozens of them so we know what we are talking about! Keep up the great work.
You’re welcome. Thank you for your kind words, really appreciated!
Hi,
I find your theme perfect for my friend massage website appointment. I just like to know before buying:
1/ Could it be possible to hide from mobile view ? Or better only keep them on the mainpage ? - the top sidebar menu : ” Care is the cornerstone of our practice…” - and the third part menu : “Visit our Location 250 Main Street, New York Give us a Call, Send us a Message, Opening Hours…”
2/ It is easy to get the same radius corner pixels for all buttons from woocommerce and get appointment button, etc… (as your border and others buttons, i think about radius corner 3-7px) ?
3/ the appointment board could open in a pop up ? and get also radius corner ?
Yes i do not like angles ;)))
thanks for your time and beautifull works,
Hi there,
Thank you for your interest in the theme. Let me answer your questions.
1. Do you mean you don’t want the website to be responsive? Unfortunately that will not be possible as the website is build responsive and it will adept to mobile, tablet and desktop screens.
If you mean you want to hide specific elements from the mobile view. Yes this will be possible with some custom css and our support will be happy to help you with that.
2. Yes this will also be possible with a single line of custom css, our support will help you with that.
3. Yes this will be possible if you want to do this within the content section (section between header and footer).
If you want to link the “Book Appointment” button in the header to a popup with you’ll need a extra (free) plugin for it.
If you have any questions feel free to ask.
Hi,
you are perfect 
so everything i expected is possible ! :))
thanks,
You’re welcome, I’m glad to hear that
I bought it and look already so easy to install, great…
I post a message on your support item. I hope you will help me with little things describes upper
regards, Raphaël
Hi Raphaël,
Our support will help you and have replied on your ticket
After importing demo data, all the images, main menus, Footer (both Extra Navigation and Our Services) and Book Appointment Button at the menu are not showing. Is this normal?
Hi there,
This is an issue that happens sometimes. WordPress will assign the imported menu structure to the ID of the menu under Appearance -> Menu’s. Sometimes an issue appear within this process.
It’s not really an issue and can easily be fixed. Please follow these steps:
1. Navigate to Appearance -> Menu’s and select the “Main Navigation” from the dropdown field.
2. Scroll to the bottom of the page at the “Menu Settings” section
3. Click the “Main Navigation” checkbox
4. Save the settings
The main navigation will display on your website.
If not, please refer this to our support desk at http://qreativethemes.ticksy.com/ and our support will take a closer look.
Thank you.
I have done ll the above already, but seems like I need to start adding the menus menu items manually. How do I add the “Book Appointment” CTA Button on the right top menu?
Cheers.
If you want our support can take care of the menu structure, just refer this to our support desk.
You can add the header call to action button via Appearance -> Customize -> Theme Options -> Header -> Button
Thanks. That’s all for now .
You’re welcome
Hi!!!
1. I need my page to be in spanish, in the site pages is already in spanish but when I look it on internet is again in inglish, how can I change this.
2. How does the SEO description function?, can you please show me an example.
Thank you
Hi there,
I have answered your questions in the ticket you’ve created on our support desk.
Hi, I wanna buy this theme. But I need some answers about it. 1) What is your Drag and drop builder. There is no detail about it. 2) If I dont like it Can I use my builder without any issue? 3) Can you give me information about CPU usage? I dont wanna buy big configuration host or server for my little project.
Thank you.
Hi there,
Thank you for your interest on the theme! Let me answer your questions.
1. The theme is using the SiteOrigin Page Builder plugin.
2. The theme is coded by WordPress standards so if you disable this SiteOrigin Page Builder plugin you can use most of the popular page builders without any issues.
Please note that most of the elements on the homepage are custom build elements for the SiteOrigin plugin. Recreating the homepage identically with another page builder plugin will not be possible.
3. For a premium WordPress theme this theme is lightweight and can even be used on shared hosting packages. With these small hosting plans it could be possible that the theme exceed the default upload and PHP memory limit but those values can be easily increased without costs (some hosting providers will set these values to the bare minimum to save server resources).
The following stats are from the WP Server Stats plugin used on the smallest shared hosting package from Hostgator with the Physio theme. Please don’t mind the RAM stat, even with the default WordPress theme activated it was that hight. https://cl.ly/162W2A0E2T2D.
If you have any questions feel free to ask
Thank you for information
You’re welcome
Hi there ! I just bought this theme and I have a little question : is it possible to change the buttons from round to square ? Thanks a lot for this good work !!
Hi there,
Thank you for purchasing the Physio WordPress theme.
This will be possible with a line of custom css. Please add the following to Appearance -> Customize -> Theme Options -> Custom CSS:
.btn { border-radius: 0px; }
If you have any questions please refer them to our support desk at https://qreativethemes.ticksy.com/ and our support will be happy to help you.
Thank you!
Top ! I’ll try tonight and let you know!! Thanks a lot !
You’re welcome!
U rock, that’s perfect !!
Great! I’m glad to hear that
Hi there, hope you are doing well. Love your theme “Physio – Physical Therapy & Medical Clinic WP Theme”.
If I am not an expert, is this suitable for me? is it easy to install and use? and can I upload videos in the home page or any other?
ALso, want to know if there is a blog included? and if it works for SEO and Analytics?
Thank you
María
Hi Maria,
First of all thank you for your interest in the theme.
Unfortunately it’s hard to say for me whether this theme is suitable for you or not. If you know the basics how to use WordPress and/or have some experience with WordPress themes in general our theme is definitely suitable for you. If you never worked with WordPress before the theme might be a little bit hard to use because first you’ll need to learn the basics of WordPress before you can work with any theme.
You can add video’s to the homepage (only not in the slider) and any pages you like. The theme come with a blog section. You can see it if you click on the “Blog” item in the navigation bar of our theme demo.
The theme is coded by WordPress standards and with SEO in mind. To further optimize your content we recommend to install the Yoast SEO plugin which can be installed from the WordPress admin dashboard, the same goes for Google Analytics.
If you have any questions feel free to ask
Hi there, if I pay for the installation, what does it include? do you finish the page with all my requirements, plug ins? What do I have to do to make a botton function? specially the make an appointment?
Hi there,
Thank you for purchasing the theme.
The installation service is not provided by us but by a 3th party, and is not required for our theme. If you have any questions or need help with installing the theme please create a ticket on our support desk at http://qreativethemes.ticksy.com and our support will be happy to help you with it.
Also if you have any support related questions please use the support desk and we will answer your questions as soon as possible.
Thank you.
For how much longer will you be supporting this theme please?
Hi there,
We don’t have any plans to stop supporting this theme in the near future
Hi, Can I upload a video. in Physio – Physical Therapy & Medical Clinic WP Theme. I am cero expert, is it ok for me ?
Thank you
Hi there,
Yes you can upload and use a video in the theme. Also embeds as YouTube and Vimeo are possible.
Hi, I ask the question here because I did not find the answer in the documentation, 1) I want to update the theme to the latest version, just simply overwrite via ftp? 2) The current version is older than 1 year, problems could arise?
Hi there,
There are 3 different ways to update the theme. If you’re familiar with updating through FTP you can use that method. Here you can read the update steps.
It should not give any issues. We make sure when we’re creating a new theme update we don’t change any existing code that could break the website. If you want to be sure you won’t loose any thing you can always create a backup with a backup plugin like UpdaftPlus for example.
just a word, thank you !!!
You’re welcome
Hello.
Thanks for the really nice WordPress theme.
I’m currently building a website and for the contact form I would like to include an acceptance checkbox ([acceptance]... text…[/acceptance]) and some text alongside it. I am using the demo content for the contact form (“Contact Form”) but when I add the Contact Form 7 acceptant checkbox and text, the text sits under the checkbox, rather than alongside it.
It seems that what I want is possible with other themes but I can’t get it to work with yours. Can you help with this?
Many thanks.
Hi there,
Thank you for the compliment!
Please add the following line of css to Appearance -> Customize -> Theme Options -> Custom CSS:
.wpcf7-acceptance input { position: absolute; } .wpcf7-acceptance span { margin-left: 25px; }
That should fix the issue. We will update the theme stylesheet with the css in the following theme update.
Thank you for pointing out.
If you have any questions please let me know.
Perfect. Many thanks!
Do you know if it is possible to add a similar acceptance checkbox to the appointment booking plugin?
You’re welcome.
Under Appointments -> Settings -> Custom Fields you can add a “checkbox” option which will act as a acceptance option. Please see this screenshot how to configure the setting
Thanks again!
I’m just have another issue with the contact form. I want a fairly simple contact form, just one that I can use on the home page and a contact page.
I wanted it to have two columns, like the ones on your demo content, but also a mix:
Column 1 = Full Name, Email Address, Phone Number
Column 2 = Subject, Your Message
Full Width = Acceptance Checkbox and Text
Column 1 = Google reCAPTCHA
Column 2 = Send Message Button
I can get this to work up to the Google reCAPTCHA and Send Message Button columns. Then it seems to mess up the everything else on the page below it.
Can you help with this?
EDIT: This is what I’d like to achieve without messing up everything else of the page below: https://i.imgur.com/EAoWYvv.png
Hi there,
Please refer this to our support desk at http://qreativethemes.ticksy.com and our support will be happy to help with that. Note; the image link is broken.
Thank you.
hello
i checked site today and all google maps were gone. i made a new API but same. do we have to pay for API now in order to be shown?
Hi there,
That’s strange, can you send me a message through the contact form on our profile page with the link to your website? I need to take a closer look.
Thank you.
