1093 comments found.
Hey guys,
its possible to disable transparent header under “Tours” or “Destinations” section?
Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
ticket id: 1652523
Hi, it’s possible to change the slug ”/tour” and ”/destination” in a custom word? I’m italian and I’d want to use italian words. Thanks a lot
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so our support staff will advise you instruction about that change.
2 more questions – sorry
1) Is there a testimonials page / shortcode and can you display these as a slider on the homepage?
2) I need to add contact details in the header / menu – is this possible please?
3) Do you have different header / menu layouts, for instance logo center not just left?
Rich
Hi,
1. Yes you can also use Revolution Slider plugin which is included in theme package to create custom slider.
2. Currently it support contact detail in top bar which displays above main menu bar.
3. Yes on our demo site here http://themes.themegoods.com/grandtour/demo/
There is option panel on the right, click there and you will also menu options in “Predefined Styling” section.
Hiya, can you tell me whether or not it’s possible to omit prices for tours – my client creates these as bespoke tours and the price wouldn’t be applicable in this instnce
Rich
Hi,
Thank you for intersting.
id you mean you want to disable pricing option for some tour items?
Yes exactly 
Yes of course. You can disable it by putting strings for example “Please Contact”
I just added a h1 tag in classic editor mode and i think its ruined my whole theme, not even going back in revisions restores the 5 hours work i just spent customising this theme… this never happened in Avada theme… refund please.
Nevermind i have learned you just cant use editor mode as this causes issues but there is a way to customise in templates which seems to work fine.
Ok
Pre-purchase question: I checked your demo it’s awesome. i’m wondering if we are able to create multiple destination tours with a multiple destination pins map (e.g. route). Please let me know about this. Thanks a lot.
Hi,
Thank you for purchasing.
Technically it’s possible you can include multiple maps to each tour content.
I´d like to use the theme together with the Woocommerce Bookings Plugin. Are you planning on make it work? Thanks.
Hi,
Thank you for purchasing.
Normally you can use booking with HTML option so you can add any 3rd party booking method there.
Hi, how to hide post date. I use any plug in and it not work.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hey guys,
please help me. I cant translate the search fields on homepage. (destination, city & any month). I translated them already through Loco translate, but it works only when i search something, but not on homepage.
Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi – when i try to add ‘tour category grid’ in content builder it does not load onto page once updated ? Also when switching to classic editor mode it displays errors/changes content without pressing anything?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, do you use Visual Composer? It’s compatible? Can I install Visual Composer and customize pages?
Hi,
Thank you for interesting.
Yes you can. However if you want to create pages like you saw on our demo site. You have to use built-in theme content builder instead.
Hi I am interesting about this theme. It is possible to transfer to czech leng.?
Hi,
Thank you for interesting.
Yes you can translate theme into Czech
Hi , i try to import it in wordpress it say the link has expired. Can you help ?
Hi,
Thank you for purchasing.
It’s issue with your server limitation settings so theme file couldn’t be uploaded successfully.
Could you please contact your webhost and ask them to change php.ini setting to following.upload_max_filesize = 64M post_max_size = 64M max_execution_time = 300
I have request the changes but seem like still having the same issues
Okay i have managed to do it. Btw i want to know can i import both 2 demos ?
Hi , quick question here. I’m having problem when i try to update my page in wordpress it shows 404 error. Please urgent help
Could you please try to save permalink settings from WordPress Dashboard > Settings > Permalink to see if it fixes the issue please.
Everything settle down. Now i’m having another problem my galery are not animated like the demo
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi why do sometime i actually do save already and click on published after customized it changed to what i want. Then after some time it revert to default
Hi do u have a html version of this template?
Hi,
Thank you for interesting.
Really sorry it’s only available in WordPress version.
Hi guys,
Can you please tell us if it’s possible to change the URL slug of certain sections to something else?
E.g: if we want to offer the same layout of a “tour” page but use it for Hotels instead (same process of booking though), have the URL parameter changed to /hotels/ instead of /tours. Same with some of the automated text on buttons etc. where it says “Book this Tour”, to be able to change it to “Book this Hotel”.
Is there a way in the PHP we can override or something similar?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How do I change the font color in the search bar and payment areas? Currently it types white so it looks like you’re not typing anything and it’s not working unless you select your text to see what you wrote. My navigation header is white. I can’t seem to get the font of the search bar and payment areas black, even when I change background color to black in general and navigation customization settings. Thank you.
Hi,
Thank you for purchasing.
Could you please provide URL of page which you want to make change please.
I think you should darken you background image in order to see text above it clearly. I think white is the most clear color on background image.
However if you want to change it. Could you please open Theme Setting > Script > Custom CSS and add below code.
#wrapper.transparent .top_bar:not(.scroll) #menu_search .menu_search_wrapper input
{
color: #YOUR_COLOR_CODE;
}
Hey trying to delete the search bar but its not going with this code:
body.home #tour_search_form { display: none; }
Hi,
Thank you for purchasing.
Could you please provide URL of page which has issue please.
i did via support ticket
tourbro.co.nz
hi been like 2-3 days now and no one has got back
Sorry for the delay during weekend.
Please use this CSS code instead.
body.home #menu_search
{
display: none;
}
Hi guys,
With Google’s new Chrome update policy to background videos, the videos won’t Autoplay as there is no way for us to set the “mute” property in the Video HTML asset. Adding the &mute=1 to the Youtube video section in the Page on Wordpress doesn’t work because the iFrame itself is not muted.
So at the moment, all Chrome background videos are just static images which looks bad – works fine in Firefox, Safari etc.
Is there any way we can “hack” in the “muted” atribute to videos via Javascript, or do we need to wait for you to update the theme and add a “Muted” option for the heading background videos?
Thanks
Hi,
Thank you for purchasing.
Could you please make sure you update to the latest version of theme. Because you can test on our demo site here http://themes.themegoods.com/grandtour/demo/home-2/
It seems to be working on the latest version of Google Chrome.
Hi guys,
Hmm, thanks for that – any chance you could have a quick look at one of our landing pages at: https://7wonders.experienceoz.com.au/destination/the-daintree-rainforest/
and see if you can tell any difference between what we are doing and what you are for the background video to not Autoplay? Just in Google Chrome if possible… thanks.
There are multiple javascript errors on your site which I think it’s coming from one of your plugins. Please try to disable all plugins to see if it fixes the issue.
Hi, I like this theme however I have some questions before I purchase; Does it have to be just tours, can I use anything I choose to sell ? Resorts, hotels, attractions? And can I use a “submit enquiry” instead of book now and do my payments offline? I want to use a template and able to customize it to my liking with images and sliders on top and I need to be able to use my own colors from my branding. Preferably no programming. Thanks
Hi,
Thank you for interesting.
Yes technically you can use it for other types of services such as resorts, hotels etc.
You can use contact form to let customer “submit enquiry” instead of booking.
Thank you for your prompt reply. I was looking at demo 2 and wondered if the header can be changed? Also can I add videos, audio and blog on demo 2? Also asking about slider revolution, does it have the carousel option as well?
Thanks so much
1. Yes it can be changed using page options.
2. Yes you can add videos, audio and blog to demo2 layout.
3. Yes it has carousel slideshow too.
Hi guys, the video background in chrome hasn’t fixed yet.
Just cleaned my cache, now its working, thanks..
Ok glad to know that clear cache fixes the issue.
