Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php to replace progress bar with rating : https://gist.github.com/ibndawood/2645c53e800a49f6187b2c6fb1784d5a Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Great Support and thank you for your quick response. Solved.

Glad you are happy. Please do not hesitate to reach us if you have any questions related to our theme.

Hello there,

Thank you for purchasing our theme and for reaching us. Glad you are happy with our support. To answer your questions :

1. Deals are set by adding a sale price. Countdown timer can be enabled by scheduling your sale. Here are the instructions to schedule a sale in WooCommerce : https://www.speakinginbytes.com/2014/11/schedule-sales-woocommerce/ 2. Are you saying you want the dropdown menu to not be opened by default ? Please clarify.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme is not compatible with IE and we’ve decided to intentionally not support it as it is very outdated and does not support various latest improvements in CSS and HTML5.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Can you please give us your ticket number ? To answer your questions :

1. Here is the function that does catalog ordering. https://github.com/woocommerce/woocommerce/blob/78015f726584f79d9a1a66edc1dbc7f1b63f57c2/includes/wc-template-functions.php#L1292 You can override it to override its functionality.

2. “Recommended Products” is a static block used as a jumbotron. A shop page jumbotron is assigned via Electro > Shop > Shop Page Jumbotron. You can simple de-assign it to remove the block.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi Ibrahim,

The website was working without any issues when in V1, we have not made any custom changes. Can you please let me know what might be causing the issue? Website speed has gone down significantly to over 20 seconds and category pages would not even open.

Hello there,

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Hi Ibrahim, I have made a request now. Thanks

Hello there,

Thank you for purchasing our theme and for reaching us. Please enable static blocks and product categories from screen options. Ref : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#enabling-css-classes-field-static-content-blocks-product-categor

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

Hello there Toni,

Good day to you. No, the theme is not compatible with the plugin that you’ve shared.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The question you are asking is not related to the theme itself but to WooCommerce platform.

WooCommerce allows you to bundle products like explained here : https://docs.woocommerce.com/document/managing-products/#section-4

You can also read about various grouping options available here : https://docs.woocommerce.com/document/group-bundle-products-woocommerce/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can only mark a product as “on sale” but you cannot add discount %. You can try using third-party plugins like this : https://wordpress.org/plugins/yith-woocommerce-badges-management/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Here is the selector for single product title :

.single-product .product_title { color: #ee00ee; }

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Excuse me, maybe I have not expressed myself well, but I want to change all the titles to the same color, with the css that you have given me, still need some titles to change, as an example in photography https://drive.google.com/file/d/1qMH3t5oOjFuOUV4dm1VEaEB8mnFGtZgA/view?usp=sharing. additionally I would like to know how to put the titles in bold, just to see how it would look. Thank you very much, it’s a very good theme.

Hello there,

I’ve given you examples on how to change. It is not possible for us to give the custom code for all the titles. This is a customisation request and is outside of support scope. I tried to help as much as possible but the requirements would take much time and I am unable to help further. I am sincerely sorry.

To make the title bold, you can add this additional property which is : font-weight: 700;

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for getting back. This happens because of ad-blocker extensions. Please make sure you’ve disabled any “Ad Blocker” extensions that you may be using with your browser or add your website to the whitelist if it is available. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/ads-block-settings-is-empty/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

You’re awesome dude, thanks for the help.

Hello there,

Thank you for reaching us. “Layered Nav Widget” is now “Filter By Attribute”.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme and for your wishes. I sincerely appreciate it. Regarding your question, there is only one feature that we’ve added that is specific to electronics which is “Accessories” tab ( which can be disabled) in single product page. If you disable that, then it can be used for any type of product.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

thnx a lot Ibrahim for the answer:), but can I use this tab for description any other details of another kind of products ?!

Yes, you can use the tab or rename it from “Accessories” to “Brought with ..”. If you’d like to trial our theme please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom CSS to Appearance > Customize > Additional CSS :

You can also add the code to your child theme’s style.css. Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Wow! Great support and solution. Worked 100%. Thanks a lot.

Glad it worked. Please do not hesitate to reach us if you have any questions related to our theme.

Hello there,

Thank you for purchasing our theme and for reaching us. We’ve not used any separate templates. We’ve simply used WooCommerce actions. Please check your ticket response.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. This theme does not have any specific latest news module. WordPress has a recent posts widget which you can use.

We are from India.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

I sincerely thank you for helping out with this answer.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The texts you are referring to are actually page titles and navigation labels which you can change directly instead of translating.

You can change the page names from pages in admin dashboard.

You an change “WorldWide Electronics Store..” from Appearance > Menus > Top Bar Left.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Thanks, Ibrahim

It looks in the mobile so, in the original demo the line is transferred and does not intersect. Link to screenshot https://ibb.co/nvZ9EJ

Hello there,

Thank you for your clarification. Can you please email this link to your support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Thanks, Ibrahim