1093 comments found.
Hi, I just purchased this theme. It will be great to have tours category or maybe add tour types to have page like the tour destination page http://themes.themegoods.com/grandtour/demo2/destination/north-america/
Hi,
Thank you for purchasing.
Yes you can create tour categories and assign tours into it. Please open WordPress Dashboard > Tours > Tour Categories.
Hi,
Many people would love to have the possibility to add breadcrumbs, are you gonna implement that feature soon?
Thank you.
Hi,
Another question: can we mix layout from demo2 ( http://themes.themegoods.com/grandtour/demo2/ ) with the default demo ( http://themes.themegoods.com/grandtour/demo/ )
For example, I want everything from the default demo, but I want the search bar in the menu from demo2 and the form “tour_search_form” like on demo2 (in the middle of the image header section and the next section). Is it possible without too much hassle?
Thank for your replies, I appreciate.
Hi,
Thank you for interesting.
Yes of course you can mix between each demos elements using drag & drop content builder.
Perfect, I purchased your theme, glad to be on board 
[Pre-purchase question]
Hi,
10 months ago you said that you were working on the feature for “tabbed itinerary” in single tour page, here: https://themeforest.net/item/grand-tour-tour-travel-wordpress/19264426/comments?page=16&filter=all#comment_17857603 or here https://themeforest.net/item/grand-tour-tour-travel-wordpress/19264426/comments?page=15&filter=all#comment_17773187
Could you please provide me a demo page of a tour with this feature implemented?
Thanks.
Hi,
Thank you for interesting.
You have to use 3rd party page builder plugin for example “Elementor” in order to customize single tour content including tabs.
Hi,
Sad that you don’t have a go-to layout for this need.
I checked on the administration demo, and on the tour edit page, I have only the itinerary content that can be edited in “one block”, others fields displayed as table (in the frontend of the tour page), like “departure”, “included”, “not included”, “maps”, etc… are not in “one block”, so I guess the way to do what I want is to remove all content from these inputs from the backend edition of the page and make my own tabs and elements in for example “Elementor” page builder instead of the default content box which by default displayed the itinerary, am I right?
Thanks
Yes that’s correct
Perfect, I purchased your theme, glad to be on board
[Pre-purchase question]
Hi,
Would it be possible to modify the layout of the description of a tour ( in a single tour page, for example: http://themes.themegoods.com/grandtour/demo/tour/french-autumn/ )?
For instance, I find there is too many information on the page at once and I want to display each section in different tabs, for example in “Itinerary”, “Details”, “Location” and “Reviews” tabs ( like here for example: https://bit.ly/2L9fQUo ).
So when I click on each tab it reveals the adequate content underneath. And not displaying all the pieces of information on the page at once (like by default).
Could you please tell me if it’s possible and what I have to do in order to make this possible. This is the ONLY downside I have about purchasing this theme…
Thanks.
Hi,
Thank you for interesting.
You have to use 3rd party page builder plugin for example “Elementor” in order to customize single tour content including tabs.
couple of quick questions
1) does the theme have a mega menu? 2) does the theme support maps on multiple pages with multiple pins on each map – or drawing lines for a trip? 3) does the theme have header options so it can include address, telephone number etc?
Hi,
Thank you for interesting.
1. Yes it support mega menu.
2. You would required using additional plugin for that requirement.
3. Yes you can enable top bar which contained address, phone number informations.
Can I see options 1 and 3 in action at all please?
I’m trying to install again my theme cause I’m going on production but I got this message: We can’t find your purchase of GrandTour theme. Please make sure you enter correct Envato Token. If you are sure you enter correct one. Please open a ticket to us so our support staff can help you. Thank you very much.
I’m doing a fresh install because I’m getting this msg: ( ! ) Warning: Parameter 2 to grandtour_search_posts_where() expected to be a reference, value given in C:\wamp64\www\webtravel\wp-includes\class-wp-hook.php on line 286
Hello, I installed a plugin called Custom css-js-php and it fixed the issue but I don’t think that’s the way, I also got the problem where the search box doesn’t get translated, just when it’s within a template page, but not when I use it on the page builder.
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods I will check the issue for you.
Ok, I’ve found that this file tg-contentbuilder.php was calling another thanslation file, intead of the grandtour it was grandtour-custom-post
[Pre-Purchase Question]
I see there are few types of payment options available like PayPal and Credit Card. Does the theme have supported plugins to complete these payments or I have to do some manual plugins or setup to make them work?
Hi,
Thank you for interesting.
We support Woocommerce for online payment so it support all Woocommerce payment extension.
I have not used Credit Card payment yet. What will be the procedure? When the user selects Credit Card and pays, it will come into my direct account? Do I have to give my account number as well?
It depends on how you setup your payment method. For example if you selected PayPal, it will go through your setup Paypal account.
I am talking particularly about the Credit Card payment. How will that proceed?
The top layers in the hamburger menu are not clickable, is there any workaround for this?
Hi,
Thank you for purchasing.
Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.
Hi,
Thank you for purchasing.
It’s working fine on my end. However it’s loading very slow because of image file size. Could you please try to install this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ And run thumbnail regeneration once. It should improve your page loading time a lot.
Thank you, I will try that.
Hello, I would like to know if it is possible to organize the tours grid (home page for example) by date of the tour itself and not the date it was published. Is that possible?
Hi,
Thank you for purchasing.
It would required editing core theme code to change that part. You can also use this plugin https://wordpress.org/plugins/intuitive-custom-post-order/ So you will use drag&drop to order tour items from WP Dashboard.
Hi i want to remove some of the field in tour search template how can i do that ?
Hi,
Thank you for purchasing.
It would required editing core theme’s plugin code for that. If you are familiar with PHP, CSS coding.
Hi, nice theme! Is there a way you can highlight dates available / not available on the calendar?
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hello how much you charge me to update my site with latest plugins and theme version ? My support just expired
Hi,
Thank you for purchasing.
There is no additional charge to update theme. It’s free lifetime update once you purchased our theme. Here is instruction about how to update theme http://themes.themegoods.com/grandtour/doc/how-to-update-the-theme/
is it possible to have a calendar here without any extra coding? https://preview.ibb.co/nwctyz/x1.jpg
Hi,
Thank you for interesting.
Yes you can see example on our demo page here http://themes.themegoods.com/grandtour/demo/tour/exclusive-prague-trip/
Wrote ticket 3 days ago still no answer can I get a refund?
Hi,
Thank you for purchasing.
Really sorry for the delay during weekend. Our support replied your ticket. Could you please check there.
Hi, can i know how to make custom animation on icon , menu header ?
Hi,
Thank you for purchasing.
For adding custom animation it would required using SVG code which is quite complex and it’s not normal icon PNG image.
Can help me provide simple one ? or some reference i can use ?
Hello how do i see tour views ? From demo there is how many tiime the tour has been viewed
You have to install required plugin name “Post Views Counter” via Appearance > Install Plugins.
I cant seem to update the # of Tours that display on the Tour Category Page. It seems to be set at 10 but I want to extend that # to 20. How do I do this? Need help ASAP
Hi,
Thank you for purchasing.
You can change it via Settings > Reading > Blog pages show at most.
Hi! The theme is great. I just have a question. I want to create a new post type called “Restaurants” and create some custom fields, just as you created “Tours”. How can I do that in wordpress? That would greatly improve the site I’m doing with your theme. I’ll take care of the pages of restaurants with elementor, for example. Just wondering how to create the post type and custom field. Thanks!
Hi,
Thank you for purchasing.
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support. If you’re interested in hiring a developer for building out this custom feature for you, we highly recommend to check out: WP Kraken
I have two questions.
1. Is it possible to add some sort of field(s), so when search by destination/city is used, nearby destinations/cities will also be shown in the results if there are no tours in the destination/city entered?
2. It seems the search by destination/city only shows results for tours in the auto-suggest list. Is it possible to instead show the destinations/cities that match what the user is typing?
Hi,
Thank you for interesting.
1. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
2. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Don’t worry about #1. However, for #2, why would the placeholder text say “destination/city” if that’s not what it matches on? It matches on tours you have set up, not destinations…
It’s tour search form so it makes sense to displays all tours which matches search form query. Destination field will search for each tour’s destination option to see if it’s matched.
