1348 comments found.
Hi guys!
First of all, AWESOME perfomance optimitation in GT Metrix, 94% PageSpeed Score, WOW!
Presale questions:
1- I see that you have created a Restaurant page, but not integrated plugin reservation for the restaurant… I use “Restaurant Reservations” plugin currently, but I can´t integrate it with my current theme, and looks awful… Do you have and plugin that i could use it If I buy your theme like Rooms Reservations? Or will you help me to add some CSS Styles to have a better UI? This is very important for me…
2- What does it mean “My Bookings”menu? If I click I can see two rooms… Do I have to be login to see it, isn´t it ?
3- I´ve never used Elementor… Is it easy?
Thank you!
Best
Raúl
Hi,
Thank you for interesting.
1. We like this restaurant reservation plugin https://codecanyon.net/item/visual-restaurant-reservation-wordpress-booking-system/21873713 It has quite unique layout for reservation.
2. “My Booking” page is basically booking history for logged in user. In our demo page is just an example of admin user history.
3. We think it’s the best page builder in the market 
better, faster than Visual Composer. It’s worth trying and you will never go back to Visual Composer!
Hi,
Thank you for your comments! 
Best,
Raúl
Do you have this template in html?
Hi,
Thank you for interesting.
Really sorry it’s only available in WordPress version.
This theme load not good on Safari. How to fix it.
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Also could you please provide version of Safari browser you are having issue please. I checked on the latest version of Safari and it seems to be working fine.
can i use booking form without payment?
Hi,
Thank you for interesting.
Yes of course you can. Online payment is optional.
Really lovely template. Thinking about using it for a place that has different types of listings – from restaurants to shops – but the flexibility of the detail pages has me hesitant. I think you should make your single room templates more flexible, or at least editable via Elementor – as soon as possible. This would make it even better.
Booking system is top notch. Can it stand alone and be used on another template?
Also, does the gallery have a lightbox option?
Hi,
Thank you for interesting.
1. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
2. Generally you can enable Elementor on single room page content (on the left side of booking form) then you can add gallery grid widget in Elementor widgets options.
Hello
I have a few questions.
1. I think the logic of the architecture is wrong.
https://themes.themegoods.com/hoteller/city/accommodation/ should be page for the listing of the rooms, since already is the custom post rooms archive.2. What type of integrations on payment the booking module allows ? Dose it support checkout/payment by woocommerce ?
Regards.
Hi,
Thank you for interesting.
1. It’s just permalink structure of WordPress and you change to anything you want in the dashboard.
2. Currently we support PayPal, 2Checkout, Stripe and Beanstream/Bambora. We are working on the payment integration with Woocommerce and it should be ready soon.
Hey,
Just to let you know. With the latest version of theme which is released today. Theme now support Woocommerce payment gateways.
I love this theme! I already use GrandTour for my website, but would love to be able to have one theme from your company that does it all! Tours, Hotels, Car Rentals, Transfers. Anything like this available or coming soon? Thanks!
Hi,
Thank you for interesting.
Currently we have no plan to create such theme you mentioned. We will focus on Hoteller theme
Hello, is it also possible to indicate the availability of the room by date. In the demo i can see a calendar, but only for the bookings that have been made. I want to select per room if it’s free or not on a specific date. So you can’t have double bookings on one room. And is it also possible to adjust the prices per date? Example: So if I see that many rooms are full in december i want the prices for december to go up.
Hi,
Thank you for interesting.
1. Yes you can turn off booking recommendation which will find best room available rate based on number of adults and children you selected so it will be looking for selected room type.
2. In our demo, each room type have number of rooms available for example superior has 10 rooms. You can configure this if you have only 1 room per each type.
3. Yes you can adjust price per date. We called it seasonal pricing and it’s included in theme features
It the theme coming with the WP bakery Visual composer?
Hi,
Thank you for interesting.
We are using Elementor Page Builder https://elementor.com/ We think it’s better page builder compare to WP bakery Visual composer
Thanks for the response. I have one quick question.
01. The booking confirmation page seems to be too long to scroll down. Guests wont like the way it is. The first name last name capturing section is wasting lot of spaces. Is there anyway that you can make it into two columns?
02. Can we remove any fields that are not necessary? i couldn’t find this in the backend demo.
03. Where can we edit the contents of the Short-code [mphb_checkout]
Thank you for your feedback.
1, 2 We will consider to add it into the future if there are many requests from customers.
3. You have to edit core plugin PHP to make change in [mphb_checkout] shortcode.
Hello, we just bought the theme, but the registration process seems not working, could you please help ? we already submitted a ticket, thanks
It’s Resolved Thanks
Ok glad you got it sorted
Hi, I really like your theme and it is very good. But I have a question. I wanted to buy this theme but to make it work for me I need integration of payment gateway from my Bank. I see that you are planing to integrate Woocommerce payment methods. When will this new version come out? Thank you for your answer Best regards
Hi,
Thank you for interesting.
We are testing and working on it. It should be ready within few weeks.
Hey,
Just to let you know. With the latest version of theme which is released today. Theme now support Woocommerce payment gateways.
Is there a way to use the theme only as a vitrine for the rooms? I don’t want the booking system.
Thanks
Hi,
Thank you for interesting.
Yes I can disable booking option for you once purchased.
Hello, I’ve found an error – when using the side menu, if you have links as menu items, as soon as you close the menu, it will jump back to the top of the page, even if it’s positioned at the anchor that you’ve linked to.
Hi,
Thank you for purchasing.
We will look for the better solution and release the update soon. Thank you for your patience.
Nice theme! Can I change the Single room layout? I mean the Gallery on top of the page then info of the room, or any other layout to choose. Thanks!
Hi,
Thank you for interesting.
Currently you couldn’t do that but we will keep adding new single room layout in next theme updates.
hi will your theme work with a multisite?
Hi,
Thank you for purchasing.
Yes of course it works with multisite.
Hi. A query on Hoteller Wordpress theme.
I am facing a issue on the website, the icons are not showing up on the main website [ They show up as square blocks], but they show up while customizing through the wordpress customize menu.
Any help would be appreciated. You can check the website here: www.palazzoresidency.com
Hi,
Thank you for purchasing.
I checked your site and I can see all icon there. Could you please provide screenshot of specific icon you mentioned please so I can take a closer look at it.
Hi Presale Question on City Theme
01. I see the main menu is shorter only with two links on the right as “Reservation, Pages” Hope i should be able to add new links from the Apperance > Menu Section. Please confirm
02. Can we integrate our own payment gateway other then what is given in the theme? My Client has his own Bank payment gateway. Please confirm
03. Account registration is not working on the demo. When you click register it just stays no response,
Hi,
Thank you for interesting.
1. Yes you can add more menu items through Appearance > Menus Section.
2. Currently we are working on the new version which will support Woocommerce plugin checkout form so you can use any Woocommerce payment extension which are currently available in the market.
3. I received email notification about your account creation and also see your account from WordPress Dashboard. Could you please check your inbox again?
Hey,
Just to let you know. With the latest version of theme which is released today. Theme now support Woocommerce payment gateways.
Hi in the documentation is also include a PSD file layout? Thanks
Hi,
Thank you for interesting.
PSD file is not included because we haven’t used Photoshop for designing our theme. We are using Sketch app and we can send Sketch file to you once purchased
hi, quick question: Is communication with booking.com working in 2 ways? I mean, is your theme pulling prices, availablity from booking com?
Also, when someone books via my website (using your theme), is this being automatically placed on booking.com?
Hi,
Thank you for interesting.
It doesn’t work that way. We are using iCal calendar technology to sync all booking from multiple OTAs. Please see https://motopress.com/files/motopress-hotel-booking-plugin-documentation.pdf look at “Synchronize your hotel website with OTAs via iCal” section.
ok, so it means I need to setup prices manually BUT it won’t allow overbooking by marking as ‘booked’ on booking?
Good job. Test booking in Firefox, no work.
Hi,
Thank you for interesting.
Could you please clear browser cache and try again please. It should be working fine in Firefox now
