10593 comments found.
What time is usually your support office hours?
Hello, our team is available monday to friday. 8am to 8pm est time.
what import – exort plug-in do i need to import xml feed? please
good afternoon, i have imported Houzez11 but i was wondering how many properties i can import? kind regards
Hello, you can use WP All Import plugin to upload properties from and XML/CVS file. There is no limits for number of properties that can be imported or uploaded. Thank you for your purchase.
thank you for your reply, it seems that the images WP ALL IMPORT it wont import, any ideas? many thanks
I want to import all the xml data for the properties, any ideas?
Hello, Houzez is compatible with WP All Import plugin if you need to import data from and XML/CVS file. Thank you for your purchase.
With Houzez11 , in the search bar it is only showing 1 country, how do i add more countries to the dropdown menu? Many thanks
Hello, please find more information here http://houzez.co/documentation/property/property-city-neighborhood-and-county-states/ Thank you
Yes I did that , but in the search menu it is only showing United States.
contact at website admin login https://favethemes.ticksy.com/
hi there. if i purchase the theme can i use it more than once?
Hi,
First, i cannot see purchase label without name.
Second, one license is only for one domain, you have to buy separate license for each domain.
hi there, i wanted to make sure first, as I am going to create a real estate website for a client, but i will be using the theme on a subdomain first to show him the website before going live. many thanks
Yes, you can use it like this.
so just to clarify. if i purchase theme and install it on a test site hosted on a subdomain once client agrees, i can install theme again on proper domain? Many thanks
it is going to be used on my subdomain first and then on his own hosting/ domain
yes, you can
many thanks, i can now go ahead and purchase, thank you for your understanding.
welcome
how do i customize the simple search function? thx
Hello, please open a ticket on https://favethemes.ticksy.com/ and describe a little bit more what you are trying to do, our team will help you. Also, you can find more information about search functionality in this section http://houzez.co/documentation/searches-and-maps/ of Houzez documentation. Thank you for your purchase.
After researching which theme I am going to buy for this project. Your theme comes up top. However, I still don’t quite understand how the website makes money.
Membership System
Offer your agents custom subscription levels by varying the number of featured and regular listings
Paid or Free Memberships
Charge per listing submission, offer monthly packages or don’t charge anything at all – the choice is yours
- 1. Can I have all regular listings unlimited-ly free? And, then only charge on paid listing?
- 2. Does paid/featured listing have expired date?
- 3. If paid listing expire, will it become regular listing?
- 4. Does regular listing have expiry date? If regular listing expire, does it remove itself from the database, including the images, post, etc.?
- 5. Does your theme data only go to server database and wpcontent/uploads? Nothing else goes outside this area
You know what? I will just buy this theme and figure out later. I did some research that you are US based team. Pretty sure you are good at refund if I am not going to use your theme in the end. But, with such rating and sales figure, this theme will not disappoint me, will it?
1. You have unlimited regular listings, only pay for featured listings. 2. Yes. 3. When listing expired it don’t be regular, it just expired. 4. yes, regular listing has expire date and don’t show on site. these listings can be removed auto using a plugin. 5. Yes, nothing else
Does agents/users have their own page (their own admin panel) to manage their ads? Can you give me example?
Definitely, not going to let them log into wordpress admin
Hello, yes Houzez has a frontend dashboard panel where agents can mange their listing without accessign the admin panel. Please chec the following documentation http://houzez.co/documentation/membership/front-end-dashboard/ Thank you for your purchase.
I am having trouble with connecting paypal. Please respond to my ticket
https://favethemes.ticksy.com/ticket/1648772/please reply your ticket
Ok I sent it now
Great theme guys, I am thinking of purchasing it for my next project, but i have a few pre purchase questions, I would like to create more of like an air bnb for agents and house owners were they can list their properties that they are renting/selling, is it possible that you can separate Agents from House owners and also have verified and agents and house owners have a verified sign.
Hi, Agents, owners can register and list properties for rent and sale. Yes you can separate agents from owners. We don’t have sign feature
Once the theme is purchased, do i have the rights to modify it by building in that feature which shows verified agents from non verified agents
Yes you can
In your next release can you add a text editor for the descriptions in the Floor Plans? Everything is center and has no spacing. A bit of formatting would be nice here.
Thanks in advance.
ok
This is a pre-purchase question We plan to purchase your them for different agents to show case their products. However, we need to disable some features like the price, areas, rooms, address, etc. Is it possible?
Yes, it is possible, you can disable in admin panel
Hello,
Would you please help fix a desktop advanced search issue.
Ticket #1644785
Thanks and happy Sunday
Checking, sorry we were off on weekend.
What os the e-mail for support?
Hello, I bought this theme a year ago and now my Paypal stopped working, what should I do? It was on the last update!!
It is not possible, i think you need to check your PayPal API. Contact on our support forum, our team will check your website https://favethemes.ticksy.com/
Hello, im looking up a real estate theme, yours is among my primary choices. Can you please clarify if its possible to mix featured property and random info slides in the revolution slider. Also as Im designing it for a single agent, would it be possible to remove any mention of agents on the “single property page” (since theres only one agent? Does the theme support Polylang (specifically listings)?Thank you in advance!
Hello, yes you can do what you described. Thank you for you comment.
Hello,
I am wondering that when agent add new property and select a country, is it possible to filter and display only the cities associated with this specific country?
Have a great weekend!
Step 1: Add states and assign theme country ( countries are already exist ) https://monosnap.com/file/QxgmNeCTR5IYnEZzXyi6JVnWtB3Ke3
Step 2: Add Cities and assign them state https://monosnap.com/file/qM933QDm8SJUsLnqwEk6VwcTyLnkw7
Step 3: Add neighborhood and assign them city https://monosnap.com/file/Wd5UBCXvsX4Gv7w0Ipom3GXI6QQZIX
I already did that. But when an agent user login to add new property and select a contry, when then selecting a state a dropdown menu display all the states available from all counties. The same is for cities and neighborhoods.
Please check yourself. Create an agent account and in order to produce this issue. Also, you already have my url and admin login credentials. Check ticket #1644785
Thanks and regards
Contact https://favethemes.ticksy.com/
CHANGELOG, may I see it please. Most other sales on here show it at the bottom, I cant seem to find yrs ?
Hello, the changelog is at the very bottom of item page. Thank you for your comment.
Congratulations on passing the 10k mark. You guys deserve more and I wish you nothing but more success 
Hi, many thanks! We are so happy
I want to add an additional custom fields which will be shared among the agents only not on the front end website. Is it possible?
Yes, it is possible
Hello,
i have one question to the flexibility from the field in the submisson process and search filte.
Diffrent property types needs differend fields. As example Office property have no bedroom or bathroom, therefor i don´t need this field in the submisson process and search filter i user search Office properties.
Another example: A user search a plot/land, for this type are fields like floor, rooms, garage… not necessary.
Different property type need different fields, it´s with the template possible to create a submission process and search filter thats are fit for the different property types?
Thanks for the support.
We will add these options in future release
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Thanks
did you purchased?
I cannot seem to be able to save any change from theme options anymore. It keeps asking me to refresh the page
send admin login, we check
It turns out it was a hosting issue and I have contacted my hosting company and they resolved it. Thank you
OK great
Hi! Any plans for online currency switcher for clients? So they can choose in which currency see the prices?
we already have it, check this article https://favethemes.ticksy.com//article/9863
