466 comments found.
Has the company shut down for summer holidays?
No replies to tickets!
Hello. Are you mean ticket about WPML flags? It’s already completed
no, that 1 was sorted perfectly thanks, it’s Private Ticket #1686107
still not answered…...
I don’t see #1686107 ticket. Please create new ticket
sorted Private Ticket #1696255
Check your ticket please
Please how do I edit product price in the WP Admin of Eva?
Hello. Please open ticket on https://temashdesign.ticksy.com
Does not work with Polylang.
The support page is useless, no replies in 2 month time.
Amazing theme and love the functionality of it, opened a ticket and still haven’t gotten a response though. Our website is displaying both the logos at the same time and not sure why it’s doing that exactly?
Can i ask how you style the mailchimp form so the button is on the same line, like in the demo in widget 4 please?
Hello. Please open support ticket on https://temashdesign.ticksy.com
hi again, can you tell me how to display languages and currencies as shown in your header example, as by default the language is the full word, not the abbreviation, and the currency includes the symbol also. This info is not in the guide btw and i’m sure lots of people will have the same question, thanks.
Hello, I’m having issues with rebuilding cache of the Search box plugin, can you update the plugin version to see if it helps to solve the problem. thank you
Hello. Please open support ticket on https://temashdesign.ticksy.com
hi, just bought theme and wp bakery is ver 5.4.7 from 08.03.2018
Hi. New version of Visual Composer will be available with new theme version soon.
Hello! I have a question before buying the theme… Is there an option to disable online payment and procceed the payment as request with a contact form?
Hello. Theme has Catalog mode. You can hide all “Add to cart” buttons, cart widget, cart and checkout pages. This will allow you to showcase your products as an online catalog without ability to make a purchase.
Hi, my WPBakery Visual Composer need to be updated. It is still the 5.4.7 who is suggested. Regards
Hi. Latest Visual Composer version will be available with new theme update soon.
I have just bought your theme, but the sample data is not provided in the files. I need the sample data from the live theme preview. How can I get it?
Hello. You can import demo data from Theme Settings panel or you can find demo data in full theme package in Content -> Demo Data folder.
URGENT. I receive many emails from my customers that they are not able to add products to their cart from the level of product page. Please advise what is the problem and the fix. This is the same problem that VICTORYNET reported 12 days ago.
Hello. Latest theme update fix this issue. Please update theme
Greetings,
I’ve recently got into doing my AMP and I was wondering if you are about to create the AMP template for this theme ?
Thanks a lot for any consideration.
Hello. Not plan to make AMP version in near future
Hi, I’ve noticed that add_to_wishlist (heart) does not retain its rounded edges when you hover over it. Any idea why? Thanks. Nick
Hi. Are you talking about wishlist icon in header?
No, the heart icon on the shop grids of each product thumb.
Any idea?
By default icon has opacity 0.6 and when product in wishlist opacity is 1. Wishlist icon doesn’t have edges by default, only opacity
Can you send me screenshot of this issue on email temash @ gmail.com? Thanks
We use the Barberry v.1.7 theme you build earlier but looks like it’s not available now. Just updated Wordpress and the menu page is not working. Is there a newer version of Barberry we can try to update theme? What should we do? Thanks
Unfortunately, I am not provide Barberry theme updated and support anymore. I can only advise to hire someone like WPKraken team to make customization of theme files for latest woocommerce version support
Cannot add product on cart with button ‘add to cart’ inside product details, please check below picture (gif) example: https://ibb.co/gvzYdT
Hello. Please open support ticket on https://temashdesign.ticksy.com
Hi temash
I’ve got the same problem that in private ticket #1470407.
Hi. Don’t understand what do you mean? Do you have issue with plugins update?
How to display all products on current category with sub categories like example this: http://eva.temashdesign.com/fashion/product-category/clothing/ , because right now displaying all sub categories without thumbnail and i want to to avoid this. Thanks!
Hi Temash, some words remain in English as in “dashboard.php” for
"From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details."the first sentence is translate into french
“Bonjour xxxxxx (vous n’êtes pas xxxx xxxxx ? Déconnexion)”
do you have an idea ?
Hello. Will upload new theme version with fix soon.
Great ! Thanks
In recent Woocommerce 3.4.0 update, a lot of overrides file out of date and require to be update to 3.4.0
Hello. Working on new theme update and will upload it as soon as possible. In future, please check theme Updates History before plugin update.
Hi, is it safe to update to Woocommerce 3.4.1?
Hi. Yes, it is safe
hi
i send my 3 message you never respond ? i open 2 tikets i have a lot of problem with this theme the bare search Canvas does not work and woocommerce tells me that the theme contains outdated copies of some wocommerce templates files and the ssl is not secure with this theme and becomes gray after installation of the demo
i need help pleas
