130 comments found.
Hi, i tried to go to support but there is an error on page so i will write here. The product category widget menu does not display properly. I cannot see all child categories.
Hi there,
Thanks so much for your contacting us and so sorry for this inconvenience.
You can go to Skyoftech profile: https://themeforest.net/user/skyoftech and send us a message here.
Thanks,
how to config breadcrumbs
Hello,
Thanks for your comment.
You can change the breadcrumb image by replacing it with the one with the same name and type in file /wp-content/themes/himarket/assets/img/banner-cate.jpg
Also, I notice that your support time expired then please renew it to get any further support.
Thanks,
No my problem is that the breadcrumb is too bad and I need to change its html code
I found it already
Hello,
Thank you so much for your comment and feedback.
Thanks,
Hello, please kindly respond to these tickets: MTT-0000011067 & MT407607. Thanks
Hello,
Thank you so much for your message.
For WordPress theme, please create a ticket and send us your site’s info and issue in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/.
We will check and follow the ticket MT407607.
Thanks,
i create a ticket to requests a quick install package but there’s no respond. Would you please check my ticket #TF438989
Hi there,
I checked and see you created ticket this morning. Our team will respond to you in the ticket as soon as possible and no more than 01 business day.
We have lots of tickets to solve per day then please wait for us.
Thanks,
OK man. Because I need it to setup for my customer. I’m waitng for your respond.
Thank you so much!
Hi, can u set your theme as in demo without delete my datA?
Hello,
Thank you so much for your comment.
For this one, you can create a ticket at our Official Support system and provide us your site info. After checking your site, our technical supporter will direct you the best way.
You can also find the guide for this theme here: http://wpthemego.com/document/himarket/#themeThank you,
Hey!
How can I add custom woocommerce category sidebar in himarket?
I have a various products with different attributes, so it’s not a good idea to put all the attributes in all product categories 
Thanks.
Hello,
Thank you so much for your comment.
For this question, could you please tell us more clearly about the category sidebar you mean here? Or you can create a ticket at our Official Support System and provide us more information. After checking, our technical supporter will help you.
Thank you,
We are setting yo the theme and it is giving us these messages:
Your theme (SW Himarket Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Templates Overrides
himarket/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0, himarket/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0, himarket/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0, himarket/woocommerce/loop\loop-end.php, himarket/woocommerce/loop\loop-start.php, himarket/woocommerce/loop\pagination.php, himarket/woocommerce/loop\price.php, himarket/woocommerce/loop\rating.php, himarket/woocommerce/myaccount\form-login.php version 3.3.0 is out of date. The core version is 3.4.0, himarket/woocommerce/single-product\meta.php, himarket/woocommerce/single-product\price.php, himarket/woocommerce/single-product\product-image.php, himarket/woocommerce/single-product\product-thumbnails.php, himarket/woocommerce/single-product\rating.php, himarket/woocommerce/single-product\tabs\tabs.php, himarket/woocommerce/single-product\title.php, himarket/woocommerce/single-product.php
Where an we download the latest version of these files? We submitted a support ticket last week and didn’t receive a response.
Hello,
Thanks you very much for contacting us.
With WooCommerce 3.4.x, it has just release in this week and will continue to release new version today.
We also need time to check it on our themes before release a new version on themeforest. We will try to finish it as soon as possible. Please wait.
Best regards
Thank you for the information. We have not receive the update yet, can you give us a status or an estimate? We are depending on this to finish our development process. Thanks again!!
Hello,
Thank you very much for reply.
Today, We will try to update a new version for this theme which is compatible with WooCommerce 3.4.2 . Please wait.
Best regards
Hi Support, I have logged two tickets, but never receive any email or notification that ticket has been created. I also tried to register and log ticket by seems like it was for opencart support. I require wordpress support for theme. Im using http://support.ytcvn.com/index.php. Can you please advise where to get wordpress support for theme.
Hello,
Thank you very much for purchasing our theme and we are so sorry for all inconvenience from our support system.
It seems to have some problems with your email, so you could not receive email or notification from our support system. Therefore, you can contact us via email contact@wpthemego.com to get support from our theme.
Best regards
hey!
I purchased the theme and it’s compatible with woocommerce 360 image and woocommerce memberships, which is good 
Thank you guys, this theme is awsome.
Hello
Thank you very much for your comment. We are so glad about that.
If you feel satisfy with our product, please give us 5 star for this theme.
If you have any problem during using our theme, please let us know. We will try to support you as soon as possible.
Best regards
Hi, I installed this theme in my local enviroment and I get this abou Visual Composer: Installed But Not Activated, Requires Update Installed version: 5.4.5 5.4.7Minimum required version: 5.4.7Available version:
After press update succesfully the status won’t change: Installed But Not Activated, Requires Update
And I am gettint this warning too: The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Visual Composer.
Can you help me?
Hello,
Currently, our theme are checking and updating the latest version of Revoltion Slider and Visual Composer for our theme. After finish, we will release a new version of this theme on themeforest.
If you can not wait, please go to the our support system(http://support.ytcvn.com) and create a ticket on it. Our supporter will check and update the latest version of those plugins for your site.
Best regards
Ticket created
Hello,
I checked on our support system by your name. However, i can not find any ticket on it. Please provide us your ticket number. I will check it for you.
Best regards
TF690825
Hello,
Thank you very much for your feed back and so sorry for not replying you soon. We have just came back from the weekend.
Our supporter has sent you a link to download the latest version of WP Bakery Page Builder Plugin in your ticket. Please download and update it for your site.
Best regards
hi, where i must enter license code for activating theme!?
Hello,
Thank you very much for purchasing our theme.
You have not add license code for activating our theme. After purchase this theme, please download full package. Then go to the admin => appearance => themes => add new theme => upload sw_himarket_theme_v.x.x.x.zip on your site => click install button => then click to active to active our theme.
If you need help from us, please go to the our support system (http://support.ytcvn.com/login.php) and create a ticket on it. Then provide us information of your site. I will check and support you.
Best regards
I made a Ticket .Ticket #TF543525 . But No Answer . > One Click Install Plugin is not installing showing below message Install Required Plugins Fatal error: Redefinition of parameter $options in /home3/geaatsmy/public_html/guestjapan/wp-content/plugins/one-click-install/importer/radium-importer.php on line 271
Hello,
Thank you very much for purchasing our theme.
I checked your ticket and see that our supporter solved this problem and replied you in the ticket yesterday(http://prntscr.com/irdczo). Please check it again.
Best regards
I saw on the official woocommerce website a bunch of plugins which includes dynamic prices, force sells, memberships… Will they work on the website if I purchase them ? So if they work, the features I want will be available in my website
Hello,
Thank you very much for reply and so sorry for not replying you soon. We have just came back from the weekend.
We are so sorry that we have not tested those plugins on Himarket theme. Therefore, we do not sure that it will work well on our theme.
If you have any question for this theme, please let us know. We will support you.
Best regards
Where can i download 1.3.0? Themeforest downloads 1.2.5
Hello,
Thank you very much for your feedback and so sorry for not replying you soon.
We are so sorry for our mistake in the Himarket’s change log. Now, the latest version of this theme is 1.2.5, not 1.3.0. We also edit the change log again.
Best regards
Hey! It’s one of the best woocommerce themes for wordpress and I really like it. I have a questions about login feature.
1. Can I add a ranking up membership ? for example vip, gold, or silver member and every member have a different discount.
2. Can I add login with facebook or google ?3. Is this login feature a biuld in or independent plugin ?
Hello,
Thank you very much for interesting in our theme. About your questions:
1-2/ We are so sorry that currently our theme do not support these features.
3/ About login feature, this theme supports login on Popup and page. For popup login, we build it. In the page, we use login feature of WooCommerce plugin.
If you have any other question for this theme, please let us know. We will support you.
Best regards
I saw on the official woocommerce website a bunch of plugins which includes dynamic prices, force sells, memberships… Will they work on the website if I purchase them ? So if they work, the features I want will be available in my website
Hello,
Thank you very much for reply and so sorry for not replying you soon. We have just came back from the weekend.
We are so sorry that we have not tested those plugins on Himarket theme. Therefore, we do not sure that it will work well on our theme.
If you have any question for this theme, please let us know. We will support you.
Best regards
Is there a way we can log into a demo Wordpress Dashboard to review the back-end functionality with WooCommerce before we purchase the theme??
Hello,
Thank you for your interest in this theme. Currently we don’t have test account in the demo.However you can refer to the screenshots in the backend of this theme in the documentation link at the theme description.
Thank you,
Hello. Do you discount this himarket to buy?
Hello,
Thank you very much for interesting in our theme.
We are so sorry that currently we do not have discount offer for this theme. You can consider other our products which have discount offer here: https://themeforest.net/collections/7007963-best-deal-ever-25-off-on-top-wordpress-themes-2017Best regards
hello, i didnt purchase yet, because “rtl demo” does not loading! i want to use rtl demo. is it ok for using???
Hello,
Thank you very much for interesting in our theme.
To view our RTL demo of this theme, please go to the our demo (http://demo.wpthemego.com/themes/sw_himarket/) => click on the hand icon => advance tab => the set Direction: right to left(http://prntscr.com/i4qvqr).
Best regards
thanks so much. and how can i active it(rtl demo) and edit that page with everything on it!?
Hello,
Thank you very much for reply,
You can active RTL demo very easy in our theme options => advances tab => directory : right to left (http://prntscr.com/i4tcod)
Currently, we built this theme by WP Backery Pagebuilder plugin. So you can edit this theme very easy by edit with this theme.
Best regards
Hey guys! I bought this amazing theme an year ago and I had a issue with the stock value. Every buy made in my site resets the stock to “-1”. Your support team solved the problem once, as you can see in your support system, but it happening again and, as you didn’t tell me what you did, i need the same help… Can you tell me what did you do to solve it or do it again, please?
Hello,
Thank you very much for contacting us.
For this problem, please go to the our support system and create a ticket on it. Then provide us information of your site. Our supporter will check and help you.
Also, i note that your support time is expired. Please renew it to get VIP support from us.
Best regards
We bought this template. but very bad. very slow template. if you like design you can buy opencart version. I do not recommend.
Hello,
So sorry for not replying you soon. We have just came back from the weekend and new year holiday.
If you want some help, you can contact our support then our developer will check and give you some recommendation
Best regards
