16268 comments found.
Hi!. Is it possible to use bar line in the filter with attributes/options/filters ? Our website uses numbers in attributes and bar line is very useful thing.
Hi, unfortunately that’s not possible, the bar is only available at the price. Thanks.
your developer still did not solve the problem,i updated to RC 10,when i go to check out page or click on the ask a question menu ,it Warning: strlen() expects parameter 1 to be string, array given in /phpstudy/www/storage_value_sources/modification/catalog/controller/common/header.php on line 180Warning: strlen() expects parameter 1 to be string, array given in /phpstudy/www/storage_value_sources/modification/catalog/controller/common/header.php on line 184
Hi, you’d have to file a ticket on our support page with access to your store so they can investigate on your setup. Now’s the time to renew support, theme goes up in price next week.
Best Regards.
i have filed the ticket,please check it
In that case you don’t have to leave a comment here, our developers will get back to you when your queue comes up. Thanks!
Hey, the issue with touch screen laptops is still the same in J3. The drop down menus are not working properly. Please look into it.
Hi, we will but not at the moment, that is down the list after the completion of more demos.
Best Regards.
Hi, is the recent demo for J3 is final, because updating the new SQL file has really messed up the entire alignments, i had to start from scratch. Or is there a way to simply enforce the updates without messing up with the current theme layout.
Hi, you don’t have the latest version, new update coming later tonight so make sure you use that version, concurrent with the latest demo refresh.
Best Regards.
Thanks. Can you share a documentation on how to change the theme demo. If i want to try any another J3 demo later.
Hi, the same demo import documentation applies, you simply import the demo you want over the one you have.
Best Regards.
Hi, can I add my icons to the topic in the info block?
Hi, please always file a ticket on our support page so our developers can assist you when you need assistance with Journal.
Best Regards.
Please add 360 Panorama image view option at banners https://theta360.com/en/
Can we use Journal 3 as CMS ( No shopping Cart / wish list etc )
Hi, we don’t have plans to add 360 panorama natively at this time, but you should search google for 360 embeddable plugins.
You can also hide pretty much all the elements in the theme so yes it can be used like that.
Best Regards.
Hi, may i know when the journal 3 will start stable?
Hi, it already is, you can use it now.
The 3.0.0 version will only represent the time when J3 replaces J2 and becomes main theme.
The issue holding us back now are the unfinished demos but there will always be regular updates and bug fixes, so you can start using J3 now and update whenever an update comes out, just like Journal 2 throughout the years. Journal will always be the most up to date theme.
Best Regards.
When is the final release done J3 so we can start building =)
Hi, very soon, we’re shooting for monday, maybe earlier.
Best Regards.
is it possible to hide maximum number of field from checkout page in guest form
Hi, not sure that’s possible but you should ask on our support page in a ticket.
Best Regards.
Hi! Blog Seo Urls are not working in the RC_9.
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
Thanx, new RC solved my issue.
Greetings! How to display the “CMS Blocks” element according to specific product or category? Now I can link the “CMS Blocks” element with layout position and it works. But how to display specific content (I would “CMS Blocks” but it is not required) according for special category or product ?
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
Great support team. They helped me to create new layer and then use it in the theme. Thank you.
Something is not right with this porduct
https://www.journal-theme.com/v3/index.php?route=product/product&product_id=42when you click on its image it doesnt show gallery images and it shows 1 / 1435
Hi, please file a ticket on our support page so our developers can investigate that.
Best Regards.
Hi where can i found the sideblocks module in v3 thanks
Hi, we don’t have a side blocks module in J3 and not sure one will be added. Social buttons side blocks can now be created with the AddThis plugin like this: http://take.ms/0ZZF1
Best Regards.
How can I put the Add to Cart button group back to its “old” pisition? Now it is fixed at the bottom… I can not find it out…
I found it 
Hello DA,
1. When the J3 to complete the RC? ETA released? 2. How to migrate on J3? My current template is OCv3.0.2.1 + J2 ver. how to migrate on J3? Thank you.
Best Regards
Hello DA,
The J3 ver have a sold product module? The module Shows the number of sales Count everywhere Like All Modules(Featured, Latest, Bestsellers, Specials, Recent), Also in category, Manufacture, Search pages etc…. Thank you.
Best Regards
Hi,
1. Could be in a few days or a week, but the theme is in a pretty final stage already, you can use it now.
2. Simply install J3 and use it, no need to remove J2 as they can be both installed, however J3 is a new and separate theme so you can’t migrate your current J2 theme design, need to start fresh with J3.
Product sold count is only available at the product page and we don’t have plans to extend it in other places at this time.
Best Regards.
My add to cart is not working at all you have to be logged in for it to respond even after allowing guest checkout still the same problem. Kindly help
Hi, we’re not aware of this issue and can’t replicate it on our end, please file a ticket on our support page with access to your setup so our developers can investigate.
Best Regards.
J3 RC9: I wanted to set the image on product page smaller. I set the new size (Journal > Skins > Your Skin >Image Dimensions> Product page image) and it did not get smaller but blured. Did I miss something?
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
Hi, I just bought the Journal theme, and I have a properly stupid question in regard to journal 3. Once Journal 3 becomes the main theme, will it replace journal 2 in the sense, that the journal 2 demoes can no longer be installed? Or will it continue to be possible to install demoes from journal 2?
As a lot of previous comments have stated, it really is marvelous what you have achieved with journal, and Im looking forward to see the new demoes, once they get published. So thumbs up for you guys, its been quite impressive so far 
Hi, yes we’ll eventually stop including J2 and J3 becomes the main theme. This will happen sometime in the month of August.
You can always use J2 if you want, you can have both installed, but only one may be active at a time on a single domain as per the regular license. If you want to use both J2 and J3 on two or more domains you’d need one regular license for each domain.
And thank you very much for your feedback. Demos are under construction. We shifted focus on the storefront now that we’re wrapping up the admin. However, demos are an ongoing process so different ones will pop up throughout the year, not all at once.
Best Regards.
Yes like Halkinternet said^, i follow the installation instruction exacly, but it is not working.
Hi, it seems you haven’t followed the demo import instructions. Installation is only one part of the process, you need to properly import the demo too.
If you need assistance from our developers you need to file a ticket on our support page, like our other customers who have renewed support.
Best Regards.
I import the demo correct, i tried everything
You must’ve included sertings which aren’t supposed to be included in the export. If you need assistance with this please file a ticket.
Hi there is the same problem we have solved some kind of problem
http://i.hizliresim.com/r115j1.pngHi, it seems you haven’t followed the demo import instructions. Installation is only one part of the process, you need to properly import the demo too.
If you need assistance from our developers you need to file a ticket on our support page, like our other customers who have renewed support.
Best Regards.
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