380 comments found.
Problem with WPML translation. I think the sections are the problem. What is the process for translating this theme in two languages? Thank you.
You need to translate “Site Sections” parameter via WPML settings.
No sure to understand. How to assign page with section in two different language? I need to create a site sections for English and French.
I’ll check it by installing WPML plugins to my local PC.
Thank you. I am waiting your return.
Ok.
Okay, I had the website ready so far. How do I get the status back? because if I uninstall everything and then reinstall everything should be all progress gone, right?
You can remove and copy new royal theme folder.
Thank you. It worked out well!!!!! Because of the General Data Protection Regulation, GDPR in europe, it ist not allowed to ask in the contact form for phone or name. Those things have to be on voluntary base. Reason: Those things are not necessary for contact. Could you also release the point, so that it is not a mandatory field? Thank you.
Ok. I will modify it like that.
Hi, did you already make the modifications? What should we do to update those features?
Not yet.
Hi, that is awesome. Thank you for you help. Unfortunately I am not a pro. Do I have to Install only the new files of the theme or all the files. If update all files: Is my work on the homepage still available later?
You need to uninstall & re-install both Royal theme and plugin again.
HI,
We are almost finished, but one question is left. We would like to have a second menu in the footer. With legal topics like data protection. We already used: DESIGN – MENU – we created a new menu with position footer. But it does not appear??? Thank you!!!!!
I added footer widget area to allow custom widgets in the footer. Update it at first. After that, create a menu for footer. Then, open Appearance / Widgets. Drag & drop Navigation Menu to Footer widget area.
How do i update the theme?
You can install “Envato Market” plugin to update automatically. Or, download it, remove and re-install both Royal theme and its plugin.
I’m sorry if I am not understanding you correctly but I can’t find the plug in, wich one is it?
“Royal Theme Features” plugin. Remove it. After updating theme, install it again please.
HI,
my youtube video is not playing. I use the parallax site, Where it should be, it is black and the “play” icon is visible in black to. I can not click on this icon. What is wrong. I used parallax video template and background video.
vc_row full_width=”stretch_row_content” full_height=”yes” video_bg=”yes” video_bg_url=”https://youtu.be/tI0gEHCgOyk” video_bg_parallax=”content-moving”vc_column_text/vc_column
Thanks. Nice template by the way. Regards Sascha
Open Site Sections. Select the page or add it. Then, set Layout Type as “Section with Video Background” and add your video ID.
Thank you for your fast reply. Unfortunately it doesn’t work. My page is under https:// could this cause the problem?
Please, add it via site sections option. As I understand, you added the video via page builder. I don’t know their coding.
You can try it with other video, too. My site is https recently and it works properly.
Okay. You are right. I added it by page builder. Thank you for your advice. It made it your way. Now the space where the video should be is black. Do I need to tell anywhere, that the video should start automatically?
Can you write the demo url?
Hi, I found some kind of mistake. It works with the page builder. The video was: https://youtu.be/ not https://www.youtube.com/watch?v=. I changed it. Now it is there, but I can not fix the height to maybe: 300. www.switchonline.de/swtich
I think, you need to set the row height.
Hi, thank you very much for your pation. How do I set the row height???? I am not w pro…
You can add content into that row to increase its height. If the row is empty, then it’ll be visible as a little height.
Thanks!!!! Not only a good theme, but also a very good support. Problem solved. Now an other construction area: Is it possible to give the hover boxes a fix height? thanks
Which hover boxes?
You can add custom CSS via Appearance / Customize / Additional CSS.
Hello,
we have bought your theme but we have found a very annoying bug: somehow, any changes made to the design of elements in WP bakery page builder (design settings, like margins, paddings, background-color of rows, etc) are not visible in the actual homepage. The settings are saved, and they are visible in frontend editor. And they are also visible if you open the page directly. But not on the one page homepage. We haven’t installed any other plugins yet. It is a clean wordpress installation with just your theme and the necessary plugins.
Do you have any idea if there are some settings that I am missing? Or is this a bug of the theme? Is it possible that the generated CSS is only available to the specific page and not to one-page-homepage? Can you fix this?
I hope you can help me out here 
I made you a login, please let me know if you need the data so I can give it to you (maybe direct email)
Looking forward to your reply.
Can you send me a PM to check your site?
Did you get my pm? I sent you login details etc. in a mail 2 days ago
I got it. I’ll have a look today.
Hello, thanks for your E-Mail. I did as you said, I re-installed your Plugin / Theme, including the updated WP Bakery Page Builder. The problem still persists. Could you please have another look?
No design options are working in the one page layout. No margin, no padding, no background images.
Can you send your wp-admin login info to help you installing it as PM?
Hello!
I received emails about an update to the Royal theme. I just made the update via FTP and now when I got to my site I get this error.
This page isn’t working riversongfilms.com is currently unable to handle this request. HTTP ERROR 500
I’m sorry if I’m missing something obvious. I followed instructions on how to update via FTP so I have no idea what went wrong.
Thank you!
...commenting again to add, I was able to restore a backup of my site so the site is live again. But I’m still not sure why the theme update didn’t work and caused this error.
You need to update Royal Theme Features plugin, too.
Hi, I have 3 questions. Thanks
1. I am having trouble centering my logo. Can you let me know how to do this. Is there a custom css for this? thanks.
2. I am confused as to whether we have access to wpbakery? Do we have to put a code in somewhere
3. Do we also have to use our purchase code for googlemaps access?
my website domain is equitychase.com
Really like you theme. Thanks
Gavin
I will add logo centering feature asap. You do not need to enter purchase code for WPBakery Page Builder. You need to get Google Maps JS API key to use which is written in help file.
Hi – pre-sales question: Can I layer more than one single header image vertically? For example, I want to have three header images one above the other as you scroll down the page, each with some text over the top of them. Is that possible with this theme … I guess the simplest way to explain it is that I’d like three homepage sliders, (each just a single image with text overlaid), in a vertical row as you scroll down the page. Make sense?
It can be done by a few small modifications. Please, buy it and send me a PM to so it.
Thanks for your response. Before I buy, a couple of quick questions: 1. Can the logo be placed in the centre of the header? 2. Is the footer fully customisable?
Modifications needed for them, too.
Awesome, thank you – I’ll chat with my partner and be in touch
Ok.
Theme purchased and PM sent to you
Ok. Thanks! I will make the main page as 3 vertical images. If you need more modifications you can mail me.
Awesome – thank you. I’ve sent you a message with the other modifications requested via your profile page on here. Has that come through?
I just read it. I will do them asap.
Fantastic support – can’t recommend this author enough. Definietly worth buying from
Thanks!
Hey! After downloading the update I got this error on my site: Fatal error: Call to undefined method RoyalAdmin::addAction() in …/wp-content/themes/royal/admin/metaboxes/home-sections/home-sections.php on line 208 Can you help me fix the issue please?
Please, uninstall and reinstall Royal Theme Features plugin.
Thanks, it’s working now
Ok.
We have receive the message regarding the theme update. I have updated the theme and current version is 1.1.4.
After update the theme my website design layout is spoiled. All images, content and design is not coming well. As per your theme upgrade guidelines i have choosed the child theme. But not working fine.
After update the theme my author is changed “AthenaStudio” to “Webulous Themes”
I have already purchased the theme but again message show to purchase the theme.
You need to contact your web developer about it. I think, he/she made some modifications in theme codes and when you updated it, all of them are gone.
Why change the author “AthenaStudio” to “Webulous Themes”.
Or why we need to purchase a new theme?????
I saw that, you updated a wrong theme which is a free one in WP site. If you want to update my theme, uninstall it at first, then download it and install again. Or, install via FTP.
I have updated the theme through WP-ADMIN
I see that you updated it with wrong theme. There’s no way to update my theme directly via wp-admin.
If no way to update the theme via wp-admin. Please suggest how to update the theme ????
Please, uninstall and re-install theme via wp-admin.
Hello! I’ve purchased your wordpress theme “Royal” last month and i received a mail by you and in wordpress admin panel about an update of this theme. Do you suggest me to download it or update it ?
I update the theme and my content is all gone now and the update theme is also not working properly see the update theme site : http://bursys.com/bursysnewdev/
and before update theme my site look like : http://bursys.com/dev/
i use child theme for any modification.
please help ?
I think, you made some modifications in theme. Because, the main theme is the same. I can’t help about it.
Hi, how can I display 6 items in the portfolio row? (even two lines from three elements would be fine) By default it always puts 5. Thanks for the answer.
Open wp-content/plugins/royal/shortcodes/class.shortcodes.php.
Search for:data-on-line-lg="5" data-on-line-md="5"
Replace 5 with the other number you want to display items.
Hi there,
Thank you for your beautiful theme
I have a few questions I couldn’t find the answer on the forum.
This is my website : http://www.revolvizion.com/. - I can’t understand why there is 2 header logos like this? - Is it possible to remove the play icon in the center of the video, and to put social media instead? - Is it possible to put a black background? - My portfolio don’t want to show… And I don’t know why.
Thank you!
Update :
- I found the solution for the double logos, but why it doesn’t resize automatically?
- I found the solution for the porfolio and the play icon.
Ok.
But I still have the unsolve problems… - Why the logo doesn’t resize automatically? - Is it possible to put social media on the home page instead of the play icon? - Is it possible to put a black background?
White and light logos should be in same size. You can add custom html coded into slider content.
Hi,
Thank you for your answer.
Is it possible to remove all the logos ? I mean I remove my logo, but “royal” logo appear instead. I would like to put no logo.
Is it possible to put social media icons on the home page, just where the play icon is supposed to be please ?
Is it possible to pu a black background everywhere on the website please ?
Open royal/header.php in WP editor and replace line 13-14 as:
<?php $logo_dark = $royalConfig['logo-dark']['url']; ?> <?php $logo_light = $royalConfig['logo-light']['url']; ?>
You need to modify the home template to add custom icons or you can add them via editor.
I updated the theme to let users to change body background color. Open Royal / Styling. You’ll see “Body Background Color” option.
Oh wonderful thank you!
How can I modify the home template? (I tried via editor but it doesn’t work…)
Open royal/templates/front-video.php.
You can add social icons before <header> tag if you want to put them after the play button.
Ok thanks.
I just change the body background color but it’s still white.
Then, you can change each Row background color via editor.
Perfect thanks. Another question, I put a button on the home page, I put the URL where the button is supposed to go, but it just go to the home page.
You can change its z-index value.
Ok thanks
Ok.
Hello, Is there any way of having our team section with company director on its own line at the top in the middle and then staff members underneath
You can edit it as you want. But, team members are listed via shortcode.
Is there a possibility for a page to occupy the full screen width? As I see now it has some space on the margins
You can do it row options.
Wow! Thanks
Nop.
Hi! In the Home Section where I have “Slideshow and text slider” I want to put our logo centered on front of the slideshow images. Is that possible somehow? Thanks in advance!
You can add img tag in Text mode and align center in Visual mode.
Oh, thanks. It is centered horizontally but not vertically. Can I align it in the center of the screen somehow?
You can add custom CSS for it.
how do i optimize for mobile, i cannot find any settings for mobile devices. for example on mobile the video header will not load for my home page, how can i change it so on mobile it is an image and on a computer it is a video. ?
You can add an image via Royal / Home Section. Upload an image to “Video Callback Image” field.
Hello, is there any option i need to check so the website scales proportionally to whatever device/browser is viewing the website? when looking at our site on a mobile browser the site does not scale or displaying proportionally and crops certain images or sections of the site.
Thanks
I used a plugin for video bg. It scales the image according to its code.
Hi! Is there a possibility to change the color of the header (which is white by default) where the menu items are placed? Thanks, Tamas
You need to add custom CSS via Appearance / Customize / Additional CSS.
I added the sample code below:
.navbar.floating {background-color:#000;}
.navbar.floating .nav > li a {color:#fff;}
Thanks, it’s working!
Ok.
