771 comments found.
yo—i have a purchase code but I can’t get into your support forum because it says it’s already used? I need a website to go live asap for a client! Please help!
Hi there,
Please send us your email and code to info@shufflehound.com and we will fix this ASAP.
Best regards, Shufflehound team
Hi ShuffleHound,
My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks
Hi there,
Thank you. 
Best regards, Shufflehound team
thank you for your response
Hello,
I am thinking about buying your theme for a blog. Before purchasing I would like to know a few things. Are the following described features available or possible to include?
1. boxed or individual layout like here: https://theblondeabroad.com/start-here/ 2. Landingpage with featured content/Blogposts from different sites 3. sticky nav 4. customizable blog post layouts 5. customizable featured blog post layouts (no box background) like here: https://www.journeyera.com/category/america/australia/ 6. Blog posts columns – pictures besides text 7. mix of all provided templates 8. Sidebar on every blog layout template 9. full width images on blogposts 10. customizable featured post excerpts 11. slider-header 12. first featured blogpost big, then medium 2 columns 13. include featured blogposts on regular information site 14. Customizable Header like here: http://travel-diaries.de/
Thank you in Advance. I am looking forward to your response.
Hi there,
About your questions: 1. Yes 2. Not at the moment, maybe there some WordPress plugins could help about this feature 3. Yes 4. Yes 5. Not sure about this one, but yes you can customize it 6. Yes 7. Yes 8. Yes 9. Depends on what you mean with this feature 10. Yes, this is WordPress built-in feature 11. Yes 12. Yes, we have option to enable first large blog post 13. Not sure about this one as we need more specifics 14. At the moment this website is offline – “This site can’t be reached” and, so we can’t answer to this question.
Hopefully our answers will help you.
Best regards, Shufflehoud team
Hi Any discount ??
Hi there,
Sorry, but in Themeforest we can’t give user specific discount and at the moment we have no plans about when we will make theme discount.
Best regards, Shufflehound team
Bug report: with the 3.2.0 (latest) version: when you set ‘Logo Title’ to ‘On’, no logo icon is shown on the website (header 1, non-sticky).
However, when Logo title is set to ‘Off’, all of the sudden the logo image appears. It seems to be that only one of the two is allowed to be active. Earlier versions of the theme (and the settings) seem to indicate that both can be active (which seems like the intended behavior).
Hi there,
Thank you for letting us know.
Other users reported issue as both logo and text where seen, so we made a fix for that. But now it looks like we will add an option for both features in the next version.
Best regards, Shufflehound team
Hi, This is a pre purchase question. I want to buy your theme to create a multi country (just one language) product and services catalog. All the pages would be the same, but there would be different information on each page depending on the country they access it from. Would it be possible for me to use your theme for this and would I have to get a plugin or is your theme already made for this type of functions?
Hi there,
Thank you for your question.
Yes, that should be possible, but you will need to use plugin like this one to add this functionality.
Best regards, Shufflehound team
I created some pages for the Services, but when go back to the home (One page) dont show me the list of Services. Go back to the start of Home. How to do go back in home/#Services?
Hi there,
Please create a new topic in our official support forum – https://support.shufflehound.com/ and our tech support will help you.
Best regards, Shufflehound team
i did try to register but i dont know where the Purchase Code. why so much bureaucracy for a support?
Hi there,
Here you can find your support code – https://support.shufflehound.com/wp-content/plugins/aqua-verifier/img/find-item-purchase-code.png We want to do support on the support forum, because it is much easier and organized than comments section here. But we understand your concern and we are working on login by just using Envato account feature, so it will be much easier in the future.
Best regards, Shufflehound tea,m
Installing theme from the file: themeforest-14728833-jevelin-multipurpose-premium-responsive-wordpress-theme.zip Unzipping …
Installing the theme …
The package could not be decompressed. The theme does not have the style.css stylesheet.
The installation of the theme has failed.
Hi there,
This is a common WordPress theme installation issue, please follow this tutorial<./a> on how to install our theme.
Best regards, Shufflehound team
So, I just bought these theme, its kinda huge, but I like it. The question: how many times can I use theme theme to build different projects? its just one or its unlimited?
Hi there,
Thank you for your question.
Each standard Themeforest theme license can be used for one individual WordPress project.
Best regards, Shufflehound team
Hello, what is the e-mail for send doubts? Thanks
???
Hello?
Hi there,
Sorry for our late response. You can send them to info@shufflehound.com. If these are technical issues please create a new topic in our official support forum where our tech support answers on daily basis.
Best regards, Shufflehound team
Whats happening whith the support? I did send an email in 23.07 and no answare
Hi there,
In our support forum we can see that we have replied all newly created topics. Therefore if you sent us a email looks like we didn’t get it. Please re-send it or create a new topic in our official support forum.
Best regards, Shufflehound team
i resend the email 8 times since 27.07
Thank you, all those emails we got only today. We replied to you
Where is the coming soon side by side page?!
Hi there,
Thank you for your question. Both coming soon demos are available under “Coming Soon” demo. In future we are planing to separate them, but at the moment these both demos are included as bundle.
Best regards, Shufflehound team
Is there anyway I could get rid of the loading indicator at every button I click?
Hi there,
Thank you for your questions, Yes, of course. We have option for that under: “Theme Settings > Page Loader”.
Best regards, Shufflehound team
Hello! Nice Theme. Does it support adding own advertisements like a simple 728×90 banner spot on single pages top or bottom somehow? I can´t find anything relevant inside the documentation.
Hi there,
Thank you for your question. Yes, our tech support can help you to add it.
Best regards, Shufflehound team
Good morning, I like Jevelin! I would like to buy it, but first I would like to know if it is possible to create a section with looped background video and a text above with a typewriter effect. Thanks a lot! Vaneeka
Hi there,
Thank you for your question.
Can you please give us example with your idea?
Best regards, Shufflehound team
Hi! I would like to create something like this: http://www.themezaa.com/html/h-code/home-full-screen-video.html
Thanks a lot!
Is there a way to do this with your theme? Thank you! Vaneeka
Yes, it is possible!
You can use our included premium plugin – Revolution Slider, which support this and a lot of other features.
I’m looking to buying this, theme looks amazing but I have a question about theme itself or wordpress (i don’t know) – Is there possibility to make blog post to open not in single page for each post, but like in infinite scrolling of posts, where next one automatically loads bellow, when I scroll down ?
Hi there,
Sorry for our late response.
Yes, it is possible. Recently we added such feature.
Best regards, Shufflehound team
Hi ! i’ve just bought your great theme. I’ve tried to import the demo page but here are many error and failed. Can you help me ?
Impossible to install Revolution slider and Yellow Pencil Pro too..
Hi there,
It is possible that you have some server side restrictions. Please create a new topic in our official support forum – https://support.shufflehound.com/ and our tech support will help you.
Best regards, Shufflehound team
hello, i have this landing page. http://www.marigate.com/ Can you please help me to create a drop down for the languages on the right?
Hi there,
When you install language plugins like Polylang or WPML and add your needed languages, you can just enable dropdown under Theme Settings > Header. If you have more questions please create a new topic in our official support forum – https://support.shufflehound.com/ and our tech support will help you.
Best regards, Shufflehound team
I purchased your theme a while ago. Do I have to purchase the theme over again to get the updates? I have 2.8 i think. I am having woocommerce issues with the old theme
Hi there,
No, you should still have all theme updates available.
Best regards, Shufflehound team
This may be a stupid question, but where do I find the updates? I didn’t get an email or anything like that
Please take a look at the download section and see if you can download Jevelin theme files.
Hello, Great theme… I’m using the coming soon page on my site (https://jevelin.shufflehound.com/coming-soon/).What size/resolution must be the image on the coming soon page? Can I use a different image for mobile view? If yes what size that must be and how can I achieve it? Thanks
Hi there,
We are sorry for our late response.
You should use at least 1920×1080px image. Yes, you can copy top section and use section Visibility option to hide one for mobile and one for desktop.
If you have more questions please create a new topic in our official support forum – https://support.shufflehound.com/ and our tech support will help you (in daily basis).
Best regards, Shufflehound team
Hello, looking to purchase but have questions.
1. Is it possible to have filters from the portfolio demo, onto the blog full demo? 2. Additionally, is there a way i can add search bar on top of the filters? 3. Can the search bar have its own filters when search is clicked? Like a checkboxes for certain categories.
Please let me know thanks!
Hi there,
Thank you for your questions. 1. Yes, that should be possible 2., 3. No at the moment we don’t have such functionality as none of our clients haven’t recommend this feature before
Best regards, Shufflehound team
