28306 comments found.
Hello, my instagram feed doesn’t work. I don’t understand why and everything is updated. Please help
Hi there,
Please send a link to your site via support and we’ll look into it.
Out of Stock Items are not currently showing pricing how do i show this still?
Hi there,
Please shoot an email via support and we’ll look into it.
Hello, I am having problems with the UX banner. I try to change the background color of the text box and it shows good on the preview but when it goes live it does not change.
Hi there,
Please send a link to your site via support and we’ll look into it.
UX Builder isn’t working. It is on infinity spin/load. Also, variations aren’t showing an individual price once options are selected. Also, the variation drop down looks smaller.
Hi there,
Please see this guide https://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
I fixed this by just going back to a backup of the website. I began to see the problems after updating WooCommerce to 3.4.4 I must have had auto update on as I just went back to my website and see that the Header is on infinity spin, and the variations are smaller again and not showing the price when variations are selected. Would you look into Flatsome and WooCommerce 3.4.4 and see why they are not working well together? Until then, I will just need to use the old WooCommerce version.
There was an error: (page edit doesn’t work, page edit wit UX Builder work)
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Hi there,
Please send a link to your site via support and we’ll look into it.
Hi, I would like to simply use the shop sidebar as a single universal sidebar, i.e. replacing the default sidebar. I’ve tried to use WooSidebars for this but can’t get it to work. I know I could do it with Conditional Sidebars but that seems like overkill when really I think all I need to do is overwrite one line of a template file in my child theme. Do you know what that edit would be?
Hi there,
The best way would be to write a function to set the universal sidebar. You might need the help of a developer to achieve this.
- WordPress Environment ###
WC Version: 3.4.4 Log Directory Writable: ✔ WP Version: 4.9.7 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: de_DE External object cache: –
- WC Pages ###
Shop-Basis: #9 – /shop/ Warenkorb: #10 – /cart/ Kasse: #11 – /checkout/ Mein Konto: #12 – /my-account/
- Theme ###
Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.6.0 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔
- Templates ### Many outdate templates..
Outdated Templates: ❌
`
Hi there,
Please update to the latest version 3.6.1 https://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hey there! I’m looking for an advanced custom tables plugin or extension for this theme which I can use to make something like in the following image marked with an arrow: https://imgur.com/a/AgV6waw any help would be much appreciated!
Hi there,
I’m afraid we do not have an inbuilt feature to achieve this. You will need a plugin for this. You can find one here https://codecanyon.net
Hi, UX Builder could not load when edit Blocks. Post, Page are OK. I’m using Flatsome 3.6.1. Wordpress memory limit is 1GB.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi, add_filter( ‘the_title’, ‘my_filter’);
Affects menu items. Why? How to avoid it?
Thanx
Flatsome Featured Posts Widget – Thumbnails not showing?...... Here is a link to the screenshot showing the CSS etc… https://ibb.co/ckMxqe I’m really surprised about the support now! I’ve been using this theme for over four years or so. This is the first time I have not been helped.
I figured it out! I was my fault! I’m sorry!
Awesome 
Good luck with your site.
How do I remove the huge space below the home page in the absolute footer? I have try to hide absolute footer but it’s only removing the content.
http://prntscr.com/kdigix Thank you!Hi there,
Please send a link to your site via support and we’ll look into it.
My UX banner is always having problems changing when I try to customize it, first it would go full screen not it does after getting help. Now Im trying to change the color of the background on the text box and It changes when I inspect element but when I apply it in css or in hardcode it doesnt change.
UX Themes used to be good with support, I wonder what happened.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi there , I have using Flatsome 3.6.1 and seem like “HTML after blog posts” in “Blog Single Post” does not working. Please check it Thank you!
Hi there,
The feature seems to be working well over here. Please send a link to your site via support and we’ll look into it.
Hi! Breadcrumbs don’t contain product title on the product page. It’s not very good for SEO purposes. How can I cope with this?
Here is the screenshot: https://i.imgur.com/oIAxK0x.jpg
Hi there,
Flatsome piggybacks on the default WooCommerce breadcrumb and hence we do not have a setting to change this. You will therefore need a developer to help you tweak this.
Ok I got it. But I shill have a questions.
Is it normal not to have product title in breadcrumbs? I read a lot of topics and no one has this problem and I thought woocommerce shows product title in breadcrumbs by default cause a lot of screenshots of other themes contain full path.
Hello,
“Quick View” with composite products (WC Composite Products plugin) isn’t working properly when the modal pops up. It just says “loading” in the section where the composite options are supposed to show. Latest version of Flatsome and the plugin are being used.
Others here have reported the same issue few weeks ago as well: https://themeforest.net/comments/19899965 Is there any real chance of getting this fixed? Tested this half a year ago and it was still the same issue.Thanks.
Hi there,h
WC Composite products plugin should work with Flatsome well. Please shoot an email via support and we’ll look into it.
Hi, are you working on Gutenberg compatibility?
Hi there,
We will make it possible to use Gutenberg and UX Builder together. We will also make some of the elements in UX Builder available as Gutenberg blocks.
Is it possible to change hover colour of a button to black
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.button:hover{
background-color: red !important;
}
Would you guys kindly respond to July 16th ticket: 69036 Been over two weeks with no response.
Figured this one out myself. No thanks to Flatsome Support as I received no response for three weeks. I posted the answer to this question on Flatsome facebook group. Anyway, resolved.
Hi, how can I add attributes to short description for list view. I’ve made a short code for it but it doesn’t work in list view, it does work on product page PS this is urgent
And also if list mode is selected, and I select equal image sizes it makes them way to big at lowest setting
I just need to display attributes instead of short description in list view
Hi there,
I’m afraid we do not have a setting for this. You will need the help of a developer to achieve this
Can’t you add a setting?, I found one but it bugs out.
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