Hello there,

Thank you for your interest in our theme. Yes, you can create on sale products using this theme. However the output will not look like the link you’ve shared. It will look like how its shown in our demo.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. We do not know if this plugin is compatible with the theme or not. If you have this plugin, you can email us and we can setup a trial with our theme. You can test the compatibility.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Are you sure ? We tested on our mobile phones and faced no issues. Also I will check again as well.

Thanks, Ibrahim

Yes make sure i am using ios10.0.2 and i checked on another iphone 10.1.1 it repeats the same issue. Both are iPhone 6

Hello again,

Thank you for your feedback. We’ve tried our best to reproduce this issue on all the iPhones that we can get hold of. Unfortunately we are unable to reproduce this issue. We are able to close and open the offcanvas menu without any issues. I am sincerely sorry that I am unable to address this issue. If we are able to reproduce this issue, we’ll definitely fix it.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can checkout the dokan demo here : https://demo2.chethemes.com/electro-dokan/store-listing/ Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You need to set the Page Template as “Homepage v2” or any other homepage template. Once you’ve set that, you should enable “Page Content” and disable all other sections that you do not wish to have. Ref : https://docs.madrasthemes.com/electro-v1/wp-content/uploads/sites/2/2018/03/enable-page-content-1024x524.png Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme works only with WordPress and WooCommerce. It cannot be used as a mobile app for android or ios.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The theme uses WooCommerce’s search which searches only title and description. It does not search SKU. For advanced search you need to rely on third-party plugins to achieve that.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. It requires custom coding. Here is the custom code to :

Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for purchasing our theme and for reaching us. The total quantity is for inventory management. It is active when you’ve enabled inventory management. Not sure what you are referring to as “Standard Stock Quantity” don’t talk, can you please explain with a screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, the theme is compatible with Alidropship and WooZone though these plugins work independent of the theme.

However we do not have an option to add video. You can add them in short description or description or use a third-party plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. I also thank you for your suggestions. I understand your point and we’ll address it in our next release due next tuesday.

Once again thank you for your inputs.

Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can disable the count in the options of the widget.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for your question. It depends on the vendor plugin you are choosing to use and would require additional customisations.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please make sure you’ve disabled catalog mode in Electro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello Toni,

Yes, the theme is compatible with WooCommerce 4.9.8 and can be updated without any inconvenience.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Hello Ali,

Thank you for purchasing our theme and for reaching us. The theme is not compatible with IE. This is because IE is very outdated and does not support latest CSS techniques like flexbox.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Home pages in Electro are built using page templates. ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/ ). This means there will be no content in the text editor area or visual composer back-end editor. The content is loaded from the template file and are configurable via page options meta-box that are present below the editor ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options ). This makes sure that the home pages are independent of page editors.

However you can also build the home pages using visual composer. For example, you can build home v1 by following the instructions given here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-visual-composer/ You need to paste the code given in the documentation into your child editor to generate the page using Visual Composer. Here is a video on how to paste the VC code from documentation into your page : https://www.youtube.com/watch?v=mIsMoJmhKVo Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Does this happen only in mobile ? Can you please give me your URL.

Please note 2.0.10 does not have any code specific to slider. I will check what could be the reason.

It happens on desktop view only. Tablet and mobile no issues. Can I forward you the link on private?

Sure. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support