170 comments found.
Hi, there is support for dailymotion video in video section? Or only youtube?
Hi,
If you intend to place your video in the content of the page / post, you can easily embed dailymotion video using their embed code. On the other hand for section backgrounds, only Youtube or local video is supported.
Kind regards,
BoldThemes team
dear theme creator i really love your theme and i am going to buy it but before i need to clarify something 1- i need to create a form to reserve a training, its possible or not and how i am going to see or receive these requests. 2- can i change the theme icons color or not 3-is there any option to add meta tags from the admin 4 – in the shop can anyone after adding items in the cart and proceed to get them i need to fill a form for the address and customer data to send the items and collect the money on delivery . thanks Hossam M, Gebril
Hi,
Thanks. Please find the answers below
1. Hi yes it is possible to create such form with included Contact Form 7 plugin – you will receive such requests via email or in wp-admin if you install respective contact 7 addon.
2. Yes you can change the theme colors vi theme options panel
3. We are not exactly sure what kind of metadata do you need, but if you refer to SEO aspect of the theme, the theme is fully compatible with YOAST SEO plugin which is a great WP SEO tool and you can install it alongside Oxigeno theme.
4. The shop is based on WooCommerce and WooCommerce provides pickup on delivery option out of the box, so the answer is yes, it is possible.
Kind regards,
BoldThemes team
Hi, When I add a new news item the short description is not displayed as per the demo? Where can I set this text please on a new post?
Hi,
It seems like you are referring to excerpt text – https://boldthemes.ticksy.com/article/7341/ . If this does not help, please leave a ticket with the screenshot of the issue at https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi,
Is is useful for cycling teams? So do you have also icons and other graphic options for cycling teams? Can you add results of cycling races (so also general classifications for stage races)? Thanks in advance for your answer.
Best regards,
Job
Hi,
Thanks for reaching out. Yes the theme can be used for cycling teams – unfortunately, the theme does not feature specific icons for cycling teams but there is a plenty of general sport related icons you can choose from.
Results and standings can be shown as tables, our implementation of tables is flexible enough – any csv entered will be show as tables displayed on our demos no matter what the specific structure is (as long as it has rows and columns and no merged fields).
Kind regards,
BoldThemes team
looking to purchase the theme – question on the colour features made available to the theme. Our football club is yellow/black and white
Hi,
There is a Customizer setting which allows you to set the overall color scheme of the theme as you wish – once you set the accent colors, entire theme will inherit these settings.
Kind regards,
BoldThemes team
Hi I have a problem with the table. The marked row will not be shown marked.
Kind regards
Hi,
Can you please send us wp-admin credentials and url of the page with the issue to info@bold-themes.com and we will take a closer look? Thanks in advance.
Kind regards,
BoldThemes team
Hi, Thinking of buying as I want to set up a Pool league, however one of my main concerns is the league tables, do you provide these and if so how easy are they to update?
Hi,
Yes, the theme features league tables – layouts are flexible and you can implement pretty much anything. You administer them by pasting comma separated values into a text field – so if you are keeping them in excel or similar tool, it should be relatively easy to update them just by pasting csv export of your excel table.
Kind regards,
BoldThemes team
Hello there, i got some problems when i installing the plugins that comes with the theme.
For ex: Warning: sprintf(): Too few arguments in /home/user/public_html/webpage.com/wp-admin/includes/class-bulk-upgrader-skin.php on line 150
This error comes with all plugins, how can i fix this?
Thanks in advance.
Hi,
This is error related to WordPress core, specifically TGMPA. Unfortunately you can not fix it from the theme. Please see the following articles for details:
https://github.com/TGMPA/TGM-Plugin-Activation/issues/686 and https://github.com/TGMPA/TGM-Plugin-Activation/pull/670 Kind regards,BoldThemes team
Thanks for the response, so i can not fix this error but this affect the appareance of the theme?
Because i already installed the theme but its not showing up all features as the preview does, Its only showing some black text and white page. any tips?
Thanks
Hi,
These notices should not affect the functionality of the theme or WordPress – in order to get the content as on demo you need to import demo content. Please refer to the documentation on how to do that:
http://documentation.bold-themes.com/oxigeno/getting-started/Thanks a lot, i didn’t see the documentation i resolve all my problems. Thanks again. Peace.
Hi,
Great. Should you have any additional questions, please feel free to leave a ticket at https://boldthemes.ticksy.com and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, I can’t edit SubHeadlines. Can you please help?
Hi,
If you are referring to subheadlines of the pages, please take a look at the following article for instructions: https://boldthemes.ticksy.com/article/9372/
Kind regards,
BoldThemes team
Love You 
You saved me and my client
Hey, is it possible to duplicate elements of the website like “next games” or “players”? Because we have several teams (men, woman, kids) and would like to display the next games and players section of each team separately on different pages. Thanks in advance
Hi, yes it is possible to do that.
How can I keep the white top bar stick after scrolling?
Thanks!
Nevermind, I was able to figure it out. Thanks!
Hi,
Great and thanks for letting us know. Should you need additional assistance, please feel free to submit a ticket at https://boldthemes.ticksy.com/ and out support team will be glad to help you. That is the fastest and the most efficient way to get support.
Thanks in advance.
Kind regards,
BoldThemes team
Would I be able to have different logos for desktop and mobile viewing?
Hi,
Not out of the box, you would have to implement some custom javascript in order to achieve that. Can you please send us the annotated screenshot what part of the logo do you want to change and send us the url of your site so we can send specific code.
Thanks in advance.
BoldThemes team
Website link: clubunited.ph (currently has a password)
Hi,
The only way to do this is via custom JavaScript.
Please try adding the following to Custom JS field of Appearance > Customize > General Settings
jQuery( document ).ready(function() {
if (window.matchMedia('(max-width: 1199px)').matches) {
jQuery('.btMainLogo').attr("src","http://oxigeno.bold-themes.com/tennis/wp-content/uploads/sites/4/2017/12/logo_dark.png");
}
});
and change the mobile image url accordingly – it should replace the src of logo image on document ready if the window is smaller than 1199px (our break point for mobile header layout)
Kind regards,
BoldThemes team
Thank you! Already tried your code and its not working. Would you take a look? How can I send you the password? Thanks
Sorry my mistake. Its working! Thank you!!
Where can I adjust the font size of the body? Thanks!
Nevermind, adjusted it thru CSS. Thank you!
Hello….in the soccer demo, is there a way to create multiple teams? Say, it´s a club with different categories….Sub11, sub13, sub15, Sub17, so I wanted to have team page for every category.
Hi,
Yes, it is possible – the theme does not have custom post type for the team, so the team page which you see on demo site can be duplicated, modified as you wish and added to the main menu or linked to from other pages on the site according to your needs. You can do that for each category.
Kind regards,
BoldThemes team
Thanks…another question: are there other attributes that can be enabled/disabled in each player profile besides the ones you show at the demo (name, number, city, position and links for social media)?
Hi,
Similarly, player profile is built out of several content elements, header, text, icons with links etc, so you can freely remove the existing ones and add any other available content element to individual player – it is fully flexible.
Kind regards,
BoldThemes team
Just one time, I would like to buy a theme from Themeforest that actually works as advertised. I bought this theme, and for some reason it’s duplicating all my content on the pages I create?
It’s a fresh install. The only plugin’s activated are the ones recommended by the theme itself.
I sent a support ticket in yesterday. Still waiting for a resolution 
Hi,
Please check if you have delete the page which slug has been defined in Appearance > Customize > Header and Footer panel in the Footer Page Slug field. Having a slug of non existing page set in this setting causes the duplication of the content on static pages. Remove the slug if you do not want to use this feature. It should resolve the problem.
Kind regards,
BoldThemes team
I think you are the only person who understands what you just wrote, because I don’t. Why have a ticket system then, if you don’t reply to it? 2 days and counting now.
Hi,
There is a reply to your ticket left two days ago: https://boldthemes.ticksy.com/ticket/1577239/
Please confirm if it clear. Thanks in advance.
Kind regards,
BoldThemes team
hello, is the PSDs included ?
Hi,
No, psd files are not included in the theme package.
Kind regards,
BoldThemes team
thank you for the reply, then is any html version available ?
Hi,
Unfortunately not, Oxigeno Club is available only as a WordPress theme
Kind regards,
BoldThemes team
Hi! Where can I get the demo? and install it?
Thank you!
Was able to figure it out. Thank you!
Why am I getting this? Whenever I click on update page.
https://www.dropbox.com/s/r5dr9akkg3kop8a/Screen%20Shot%202018-05-08%20at%2011.57.37%20AM.png?dl=0But after I get that errors the changes I made for that page is saved.
Hi,
Thanks for heads up and sorry for inconvenience.
We will release an update in next 24 hours which will resolve the issue. Please update the theme once a new version becomes available.
Kind regards,
BoldThemes team
Thank you so much! Hope it gets fixed.
Updated the theme already. Thank you! But I’m having this error now:
https://www.dropbox.com/s/yyvh17si53197zl/Screen%20Shot%202018-05-08%20at%205.54.05%20PM.png?dl=0 also this one: https://www.dropbox.com/s/7ytsd2brx3gauk9/Screen%20Shot%202018-05-08%20at%205.57.00%20PM.png?dl=0This happens whenever I click update on the Home page, or I delete a page on the pages section from wordpress admin page.
Reinstalled wordpress as well as the theme and this appeared:
https://www.dropbox.com/s/mvrfepc2g2l26mh/Screen%20Shot%202018-05-08%20at%206.08.20%20PM.png?dl=0Also importing the demo causes ‘error not found’
Hi,
You have several different issues here:
1. This error:
https://www.dropbox.com/s/yyvh17si53197zl/Screen%20Shot%202018-05-08%20at%205.54.05%20PM.png?dl=0is caused by the fact that you do not have any posts and have the latest post element on the page – please remove the element from the page until you create some blog posts.
2. This error:
https://www.dropbox.com/s/mvrfepc2g2l26mh/Screen%20Shot%202018-05-08%20at%206.08.20%20PM.png?dl=0is caused by known issue in WordPress core – it is not related to the theme itself – hopefully they will resolve it, but it does not influence the functionality of the theme in any way – https://forums.envato.com/t/wp-4-8-tgm-plug/110603 and https://github.com/TGMPA/TGM-Plugin-Activation/pull/670
3. Related to error not found – at what stage of import did it happen?
Kind regards,
BoldThemes team
For item #3, this happens when I import the demo from Tools>BT Import then select the soccer demo.
Sometimes the upload stops at 3%, sometimes at 40%
Hi,
Can you please leave a ticket at: https://boldthemes.ticksy.com/ with wp-admin credentials and we will give it a try? Let us know also which demo do you intend to use.
Thanks in advance,
BoldThemes team
Thank you! Hope you could help me fix it. Im trying to import the soccer demo
Is there html 5 version for this awesome theme
Hi,
Thanks. Unfortunately, Oxigeno is available only as a WordPress theme.
Kind regards,
BoldThemes team
can you build html and we will pay you for that !?
Hi,
Thanks for the offer, but it is a completely different project which needs to be built pretty much from the scratch (WordPress allows us to use our framework, page builder elements and similar – basically nothing we have used is available for html version).
We simply can not do it in timely and efficient manner. Thanks for understanding.
Kind regards,
BoldThemes team
Hi, is it compatible with SportPress? work with My theme login?
Hi,
The theme was not tested with the referenced plugins so we can not say. If you are willing to give it a try, we have a full refund policy.
Kind regards,
BoldThemes team
Hi, after club members login, is the member portal a Wordpress looking screen or a designed front end portal?
Hi,
There isn’t a dedicated design for login users, although you can use provided layouts for login protected static pages.
Kind regards,
BoldThemes team
Thanks. So what are the provided layouts look like? Are they Wordpress layouts? Any screen shot available please?
Hi,
You can see the examples of page layouts on our demo site – http://oxigeno.bold-themes.com/ Any page displayed there can be placed behind the login. Again, please keep in mind that that the theme does not provide any custom functionality for logged in users – everything is based on default WordPress features.
Kind regards,
BoldThemes team
Lots of errors with the latest Wordpress, you sure its been tested for 4.9.4?
Hi,
Can you send us the url of the site so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Its localhost at the moment, I’ll try a new build with 4.8 and see how i get on.
Hi,
Can you tell us what error messages are you getting?
Thanks in advance.
Kind regards,
BoldThemes team
I get about 60 undefined variables errors, each one fills the page, see below
Notice: Undefined variable: el_id in C:\wamp64\www\erin\wp-content\themes\oxigeno\bold-page-builder\content_elements\bt_bb_counter\bt_bb_counter.php on line 20
Hi,
Please update Bold Builder plugin – it should resolve the issues. Let us know if it does.
Thanks in advance.
Kind regards,
BoldThemes team
That worked a treat, no more errors showing, thanks so much
If I purchase can I import all the demo homepages at once or do i have to choose one homepage to import? thanks
Hi,
Demos are separate imports, so you can choose to install baseball, basketball football, soccer, swimming and tennis demos separately.
Kind regards,
BoldThemes team
If I choose a demo can I change the footer or header areas to look like another demo?
Hi,
Sure, you can combine any layout from one demo with another from other demos – this includes header and footer.
Kind regards,
BoldThemes team
Great, thanks for clearing that up, purchased just now!
Hi,
Thanks, should you need any assistance in setting up your site, please feel free to submit a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to help you with any question or issue.
Kind regards,
BoldThemes team
