182 comments found.
Good day, we’ve purchases the theme. Can the theme be used for multiple websites? We have 3 companies and would like to use the theme for all of them.
Please advise?
1 purchase = 1 website, as per Envato policy. Thanks.
Hello, just bought your theme and can’t find the custom CSS section. Do you have one? Thanks
Hello,
Go to Appearance > Customize > Additional CSS, you can add custom css there 
Thanks
can the rooms pages be fullwith? i dont need the right sidebar.
Hello,
Yes it can be also used as full width, from theme option you can show/hide the sidebar for room single page.
Thanks
Can you please show me with screenshots where exacly i found that and how to do it, as is not working the way i am doing it. Thanks
please see this screenshot https://d.pr/free/i/f7p7YA make sure you make Layout to 1 Column
Thanks
hi, mine do not look like that
and when i do what you said do not works. Can i send you an accses so you can please check.
thanks
please open support ticket at our support forum http://gfxbucket.freshdesk.com with your site URL and login details i will take a look
Thanks
I can\’t move widgets in the Wordpress sidebar
I have an issue with a wordpress theme (Hotel Luxe) that I’m using, where I cannot add widgets to the sidebars (use drag). HOw can I open ticket for this problem
Hello,
you can open support ticket from here at http://gfxbucket.freshdesk.com with your purchase code
Thanks
We already have global GDS/OTA integration, can we integrate into the booking function thru siteminder?
Hello,
we haven’t tried with that yet, but i hope you can easily integrate with it
Thanks
Hi, really nice and beautifully designed theme and I want to buy but iCal calendar sync support so that I can synchronise my bookings with sties like AirBnB etc to avoid double bookings and display of availability calendar for rooms so that guests know which rooms are available for booking are essential features for me. Are these features included? If not, then any plans to include them in the next theme update?
Hello,
For now iCal is not supported, but soon we are going to add this feature in future updates.
Thanks
Thank you. Is there a timeline to when the iCal feature will be added?
Also, what about the availability calendar feature?
We don’t know about the timeline yet. Since, few new products are in queue.
Hello,
I would like some information about your Luxe Hotel template. Can we import a template already created?
Thank you
Best regards
You can import all the demos that you see in our landing page. You get them all. Discount will be over soon so hurry up. Thanks.
Thank you for your support
the booking can be just a button that takes the client to a form, what i mean is to do not have the booking system? is that possible?
Hello,
May i know in which form you want to redirect ?
Thanks
hi, its possible to create instead rooms – packages but at the same time have the rooms too, so people can choose a package and the the room that they want? we have a wellness center and we offer different packages and i will like to display them as the rooms likes i mention before. Please let me know 
thanks
Hello,
Sorry didn’t understand your request, can you please explain me more
THanks
hi, i just buy this theme because i really like the video background, but is not on theme import demos, i already have everything install it and that one is not there, can you please help me.
Hello,
Can you please open support ticket at http://gfxbucket.freshdesk.com with your site URL and login details, we will help you
Thanks
can you please again download the file from themeforest and reupload it, but make sure you delete all the luxe requried plugins and install it again
after that go to theme option > demo import and you will see video demo 
I would like to know if this theme uses woocommerce payments gateways for booking rooms.
Woocommerce is mostly for shopping products. We used a hotel management payment system for booking rooms.
Can you check if it’s available to implement this payment gateway?
https://wordpress.org/plugins/woo-tbc-payment-gateway/Hello,
We do have woocommerce payment gateway as well
you can use this plugin https://wordpress.org/plugins/wp-hotel-booking-woocommerce/
Thanks
Sorry it’s not available. Woo is for eCommerce purpose our system is solely for hotel/booking niche.
So as i understand you are not using woo for booking purposes and i can’t use gateways that support woo for your theme to book rooms and make payments
We’re using this: https://wordpress.org/plugins/wp-hotel-booking/ If we used Woo most people would complain as woo is an ecommerce driven platform not a hotel-driven platform. Thanks.
Beautiful theme! Is it also possible to offer holiday packages in this theme? Please see an example here: https://tinyurl.com/yb5q2wwv
Hello,
You can add additional packages to each rooms 
Thanks
With a package, I mean something like this: 1 night + free breakfast available during a specific period
example: https://tinyurl.com/y7ela2sp
great theme, quick question, can i just dont use the booking system? just the check in , check out info and send a email for request?
thanks
Hello,
Yes it’s possible
Thanks
Pls check my website. When change video banner element URL. I click play button but video is not running in home page. The screen only turn dark and nothing.
How can I edit Check- avaibility button on Homepage. I have tried but Can not find anywhere to edit
Hello,
May i know what type of edit you want ? i mean do you want to change color or text ?
Thanks
I want to change color of text, color of background, color when hover (the same way with book now button on the top header)
Hello,
Please mail me at relstudiosnx@gmail.com with your site URL and login details i will check
Thanks
I can not see Video Background demo in my list demo of theme. Could you tell me the reason.
Hello,
Can you please mail me at relstudiosnx@gmail.com with your site URL and login details, i will check
Thanks
I have just sent you email. Pls check. Thanks
Please check your mail 
Hi, your theme is beautiful. Is it possible on this page http://themebubble.com/demo/hotelluxe/hotel-checkout/ to replace the “Check out” button with “Book now” (Réserver). Button that would be linked to an email address simply, and not to an online payment? And so, remove the online payment part on this page? Maybe you see another solution? Thanks
Hello,
Yes possible, after you purchase the theme please open a support ticket at http://gfxbucket.freshdesk.com our support team will assist you on that, also don’t forget to send your login details and site URL
Thanks
Thanks. And seeing no multilingual version on your demo, do you confirm that your theme is perfectly and easily compatible with WPML ?
Hello,
Yes it’s fully compatible
Thanks
Presale Question : Is it possible to add extra services in “Your Reservation” column like “breakfast” (with price per person/day) or “tv” (price per day) ?
Hello,
Yes it’s possible 
Thanks
Ok, i just bought your theme. How can i manage to add rules like this : between june and october : minimum 1 week of booking and the rest of time 1 night ?
And 1 week is for example 500€ and 1 month 1500€ ?
Presale Question – Need to test the backend on the room booking features. Can you please set up a demo and share logins to have a look?
We’re using this for booking: https://wordpress.org/plugins/wp-hotel-booking/ They've got screenshots there.
Hi, do you have this template in HTML only? without WordPress??
Hello,
Right now only WordPress 
Thanks