283 comments found.
I imported the demo and there was a lot that didn’t get imported in. And PORTFOLIO is blank
Hi,
Thanks for purchasing our theme,
We responded to your Support ticket, can you please check it ?
Can this be done directly with a template without a theme?
How can I change the color of website, I cannot find an option after installation.
Hi
Thanks for interesting in our theme
Email replaied
Please check
i didnt see the wordpress version, can i some how upgrade to that instead of HTML version
Hi,
Thanks for purchasing our theme,
Unfortunately there is no upgrade for the HTML version to the WP version, if you like our WP theme you need to purchase a separate license for the WP theme.
OK, I give up, – - how do I change the logo??
Hi,
Thanks for purchasing our theme,
This means that you are trying to change the logo from the theme options and it is not changing cause the page is having a custom logo in the Custom Page settings.
So all you need to do is to edit the page and go to Custom Page settings then remove the logo from there or change it as you want.
If that didn’t help, please contact us via support form to check with you in action.
OK, I”ll give that a go, thanks for the fast reply . . . !!
You welcome anytime mate!!
The theme was last updated 27 November 15. Despite this, I liked the theme and bought it. However, there are some shortcomings in the theme, I think you can update to such innovations to continue selling the theme.
- Topbar Right> Language Selector Menu - Topbar Left> Adress Line - Video Gallery - More Photo Gallery Theme - More Services Theme - More Customer Comment Themes - More Skin.css file - Popup Login - Popup Register
The language selection menu is really important, I need it.
Thank you for this great theme. I hope you will complete the shortcomings as soon as possible. I wish you good sales.
Hi,
Thanks for purchasing, loving and the great words,
Unfortunately we didn’t plan to add new features in the template, but we’ll take these points in our consideration in future.
I understand thank you for the information. So can you help me with something? I don’t have a lot of code information.
I want to make a simple drop-down menu just to the right of the social icons in Topbar. I will use this for language selection.
The language selection menu is really necessary, I did not pay attention to the existence of it before purchasing. I have been trying different alternatives for a long time, but it spoils the theme. I hope you will help me with this language selection menu.
It can be a drop down menu like the search button in the Navigation menu. Please help me with this.
Ok, please contact us via support form and we’ll provide a solution for the language menu.
Thank you so much. I sent a message to support. I am waiting for news from you. Have a nice day. <3
Email Replied, please check mate!!
You are at the right place to shop, guys.
I love such people who love their job and take care of their customers. Goodness will always exist as long as there are people like you.
I wish you good sales.
Thanks a lot mate for the great words,
Really appreciated 
i am impmenting into angular project but unfortunately it doesnot work after shifting the js and css folder into assets folder
could you please give me a hand how we can implement into angualr project ??
Hi,
Thanks for purchasing our theme,
Unfortunately implementing HTML in angular is not that easy and will require a lot of time to do this and this is out of our support scope.
Thanks for expected understanding..
I’m not able to install the theme on wordpress 5.1 I’m getting the following error
Broken Themes The following themes are installed but incomplete.
Name Description exception Stylesheet is missing.
Hi,
Thanks for purchasing our template.
This is an HTML template not wordpress theme, as you can see from the title, so this won’t be installed directly in the wordpress.
Do you have JOOMLA version? I am interested in the Template. I like it! the joomla version, plz
i have a problem that index page not loading
Hi,
Thanks for purchasing our WP theme,
Email replied, please check.
hi, gallery is not working online, working offline when i upload it online not working.
Hi,
Thanks for purchasing our theme,
Seems your support period has been expired, please extend it then contact us via support form to check with you
goolge map on contact page showing ” for development Purpose only “how can we configure please help
Hi,
Thanks for purchasing our template,
Google Maps is no longer free. You have to associate a credit card so that you can get billed.
For more information, see: https://cloud.google.com/maps-platform/user-guide/
counter not working properly in mobile
Hi,
Please contact us via support form and provide your link to check this issue as it is working fine.
recently bought this theme… awesome work! but animations are not working on mobile devices… kindly help us in this regard
Hi,
Thanks for purchasing our template,
We are disabling the animation on mobiles for faster performance and usability, If you need to enable it, please contact us via support form to provide you with solution.
Thank you for the quick response.
You welcome anytime, Email replied please check!
Hi, I want to convert coming soon time counter to always set 1 minute time only. Is it possible.?
Hi,
Please contact us via support form and clarify more as i can’t recognize it.
Hello Sir, Below link of images has a issue on IE please advise
please let me know whats the issue
Hi,
Thanks for purchasing EXCEPTION.
Please contact us via suport form and provide us with your link to check with you.
Hello Sir,
I have few queries 1. In WordPress version included file are HTML file as well so instead of going for HTML version can I go for WordPress version where I will get PHP and HTML both? 2. Doesn’t WordPress include RTL? 3. HTML version last update is 2015. no updates from 2015 so it is compatible with all current browser? and also feature an animation which I have seen in WordPress version is not there in HTML version? Can you please advise me
Hi,
Thanks for interesting in our themes,
1. There is no HTML files are included in the WordPress version.
2. The WordPress version supports RTL.
3. Yes it is not updated since 2015 but it is working fine with no issues.
4. There are some minor differences between the HTML and the WP one.
hey. same problem as above with exact same error. what was the outcome of this?
Hi,
Thanks for purchasing EXCEPTION,
Email replied, please check.
I see you updated the Wordpress version. Any plans on updating this one anytime soon, even if its very minor?
Hi,
Thanks for interesting in EXCEPTION,
Unfortunately This is not planned soon as we are working on other tasks and won’t be free for about 2 months.
But the template really don’t need updates in the current time as it is very stable and compatible.
instgram and snapshat icons not support in them . how to get the css code ??
Hi,
Thanks for purchasing EXCEPTION,
Seems your support period has been expired, please just extend it then contact us via support form to check with you.
This item was featured on ThemeForest
Elite Author
Contact the Envato Market Help Team
