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272 comments found.

Good afternoon, I want to insert a second logo on the right logo zone,, but the logo there is centered by default, what do I need to do to be able to insert a second logo there? My guess the size value would have to be modified there, can you please let me know if this is correct and how to do it, or any other possible better solution, please.

Hi,

Thanks for purchasing EXCEPTION,

Email replied, please check.

Hello, does the “Google Maps” api doesn’t work anymore? Do you have a new exampel code?

Thx

Heiko

Hi,

please contact us via support form to check with you.

How i can show a modal?

Hi,

You can integrate any jquery modal popup in the template, as there is no modal included in the theme.

instgram and snapshat icons not support in them . how to get the css code ??

Hi,

Thanks for purchasing EXCEPTION,

Seems your support period has been expired, please just extend it then contact us via support form to check with you.

I see you updated the Wordpress version. Any plans on updating this one anytime soon, even if its very minor?

Hi,

Thanks for interesting in EXCEPTION,

Unfortunately This is not planned soon as we are working on other tasks and won’t be free for about 2 months.

But the template really don’t need updates in the current time as it is very stable and compatible.

hey. same problem as above with exact same error. what was the outcome of this?

Hi,

Thanks for purchasing EXCEPTION,

Email replied, please check.

Hello Sir,

I have few queries 1. In WordPress version included file are HTML file as well so instead of going for HTML version can I go for WordPress version where I will get PHP and HTML both? 2. Doesn’t WordPress include RTL? 3. HTML version last update is 2015. no updates from 2015 so it is compatible with all current browser? and also feature an animation which I have seen in WordPress version is not there in HTML version? Can you please advise me

Hi,

Thanks for interesting in our themes,

1. There is no HTML files are included in the WordPress version.

2. The WordPress version supports RTL.

3. Yes it is not updated since 2015 but it is working fine with no issues.

4. There are some minor differences between the HTML and the WP one.

Hello Sir, Below link of images has a issue on IE please advise

please let me know whats the issue

Hi,

Thanks for purchasing EXCEPTION.

Please contact us via suport form and provide us with your link to check with you.

Hi, I want to convert coming soon time counter to always set 1 minute time only. Is it possible.?

Hi,

Please contact us via support form and clarify more as i can’t recognize it.

doppu

doppu Purchased

recently bought this theme… awesome work! but animations are not working on mobile devices… kindly help us in this regard

Hi,

Thanks for purchasing our template,

We are disabling the animation on mobiles for faster performance and usability, If you need to enable it, please contact us via support form to provide you with solution.

doppu

doppu Purchased

Thank you for the quick response.

You welcome anytime, Email replied please check!

counter not working properly in mobile

Hi,

Please contact us via support form and provide your link to check this issue as it is working fine.

ateeq865

ateeq865 Purchased

goolge map on contact page showing ” for development Purpose only “how can we configure please help

Hi,

Thanks for purchasing our template,

Google Maps is no longer free. You have to associate a credit card so that you can get billed.

For more information, see: https://cloud.google.com/maps-platform/user-guide/

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