Hello there,

Thank you for purchasing our theme and for reaching us. Home v1 uses Header v1. You can set header v1 for all other pages in Electro > Header > Header Style. https://docs.madrasthemes.com/electro/topics/theme-options/header/#masthead-1 Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. It is not possible to add widgets to menus. You can add shortcodes using this plugin : https://wordpress.org/plugins/shortcode-in-menus/ Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

YES it’s RTL

The issue with the WPBPage Builder ( formerly Visual Composer ) not supplying the latest version of flexslider. You simply need to replace the slider in WPBPage Builder ( formerly Visual Composer ) folder with the latest flexslider file from woocommerce. 

Please follow this step :

1. Copy contents of the file here : /wp-content/plugins/woocommerce/assets/js/flexslider/jquery.flexslider.min.js

2. and replace the copied content with the content of this file : /wp-content/plugins/js_composer/assets/lib/bower/flexslider/jquery.flexslider-min.js

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks , it’s working now

Hello there,

Thank you for purchasing our theme and for reaching us. dokan_is_store_page is a Dokan function. I am not sure if they have deprecated it in Dokan Pro or not. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

I just email you concerning that. Thank you!!!

Hello there,

Thank you for reaching us. The theme does not have maintenance mode feature. You can use any of the third-party plugin like this : https://wordpress.org/plugins/wp-maintenance-mode/ to enable maintenance mode.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme allows you to choose your custom primary color and text color. It also has a pre-defined black color as well.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

which theme is best for online store child or parent?if we want some modification like change font, change color other coding etc then which theme we need to active child or parent?

Hello there,

Thank you for getting back. Child and parent themes are not different themes. If you want to customize you make them through a child theme. A child theme cannot be used as a separate theme. It is used along with parent theme.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Does relevanssi require you to override the search form ? You can easily copy this file into your child theme : wp-content/themes/electro/templates/sections/navbar-search.php to override it.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Relevanssi doesn’t have a separate search widget. Instead, Relevanssi uses the default search widget. But it does not work. Please help.

Hello again,

Relelvanssi, works out of the box with the theme. There are no additional coding or integration required. Please email our support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

sorry link is https://www.booklogic.net/v2/ also thank you too that its your thema making our website looking so nice

also now only change we have is to restore our backup since page is no more known by theme with the options

Hello again,

I am not sure what is the cause of the issue. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Hello there,

Thank you for reaching us. There are no demo versions. Please do not use any nulled version as they may be outdated.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. There is no need to buy another license, once we release our update, you can simply update the theme to get those changes.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Thank you so much for your support and quick response

Hello there,

Thank you for purchasing our theme and for reaching us. You can enable password field in registration by making sure “automatic password generation” is unchecked in WooCommerce > Settings > Accounts and Privacy.

Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15 .

However first name and last name are not captured. If you want to capture theme you’ll have to use custom code like this to achieve it : https://businessbloomer.com/woocommerce-add-first-last-name-account-register-form/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us.

Home pages in Electro are built using page templates. ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/ ). This means there will be no content in the text editor area or visual composer back-end editor. The content is loaded from the template file and are configurable via page options meta-box that are present below the editor ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options ). This makes sure that the home pages are independent of page editors.

However you can also build the home pages using visual composer. For example, you can build home v1 by following the instructions given here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-visual-composer/ You need to paste the code given in the documentation into your child editor to generate the page using Visual Composer. Here is a video on how to paste the VC code from documentation into your page : https://www.youtube.com/watch?v=mIsMoJmhKVo Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. We are working on Elementor compatibility and we hope to release it next week.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To customize on sale product carousel, you will have to copy : wp-content/themes/electro/templates/contents/content-onsale-product-carousel.php into your child theme to override it.

The template uses ‘electro_onsale_product_carousel_content’ action. You simply need to hook your own function into this action instead of editing the template file.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please make sure you’ve assigned a menu to Off-Canvas Menu in Appearance > Menus > Manage Location for the menu to work in mobile.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I don’t understand, please provide me screen shoot or video

Here is the screenshot : https://docs.madrasthemes.com/electro/topics/navigation/menus-locations/#introduction

You should assign a menu to Off Canvas menu for it to work in mobile.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To add additional tabs, you’ll have to use Visual Composer. Page template options are limited by 3 tabs only.

Home pages in Electro are built using page templates. ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/ ). This means there will be no content in the text editor area or visual composer back-end editor. The content is loaded from the template file and are configurable via page options meta-box that are present below the editor ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options ). This makes sure that the home pages are independent of page editors.

However you can also build the home pages using visual composer. For example, you can build home v1 by following the instructions given here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-visual-composer/ You need to paste the code given in the documentation into your child editor to generate the page using Visual Composer. Here is a video on how to paste the VC code from documentation into your page : https://www.youtube.com/watch?v=mIsMoJmhKVo Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I tried and see its a complex work. can u please provide code to add in theme function file to add additional tab?

Its not really a complex work. Its very simple if you use Visual Composer. All you need to do is add a Visual Composer element. If you need further help please email our support with your wp admin details, we’ll help.

How to mention in a product has different colors and different sizes ?

Can header in both mobile and laptop be stocky ?

Hello there,

Thank you for your interest in our theme. We are working on Elementor compatibility. It should be released in 2 weeks.

Can you please clarify what is the difference you see between amazon menu and ours ?

Footer menu for mobile is separate and is built via widgets.

For different color and sizes, you can make variable products. However you need to use third-party plugins if you want to replace select dropdown with swatches.

Yes, the header can be made sticky in mobile and laptop.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To setup brands,

1. You will have to create an attribute and call it “Brand”.

2. Once you’ve done that you need to assign this attribute as a brand attribute in Electro > Shop > Brand Attribute : https://www.youtube.com/watch?v=siGBnK73EGM&index=9&list=PLYq0ehQTXpCROmA2eVQ8s7oHJRpp6Ul30 3. You can now add logos to the attribute that you’ve chosen as brand.

4. Once you’ve added your brand logos you can enable brands slider from Electro > Footer > Enable Brands Slider.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. You can upload the logo to Electro > Footer > Footer Contact Block > Your Logo. Ref : https://docs.madrasthemes.com/electro/topics/theme-options/footer/#footer-contact-block Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The error “The link you followed has expired. Please try again.”  when it occurs during theme upload, it is most likely due to a limitation on upload_max_filesize and post_max_size set by your web host. Please contact your web host to increase these 2 values to at least 32M. Alternatively you can use FTP to upload the theme.

We have documented the issue here : https://docs.madrasthemes.com/electro/topics/troubleshooting/installation/the-link-you-followed-has-expired-please-try-again/ If you are unable to change the upload_max_filesize and post_max_size values, you can use the direct method to install the theme : https://docs.madrasthemes.com/electro/topics/getting-started/installation/direct-download-installation/ or upload via FTP : https://docs.madrasthemes.com/electro/topics/getting-started/installation/manual-download-installation/#uploading-by-ftp Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks by the way. Does this theme already tested on Alidropship plugin?

Hello there,

Thank you for reaching us. Yes, the theme is compatible with Alidropship plugin though it is mostly independent of the theme itself.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim