183 comments found.
Hi, I purchased your theme ticket box and I cannot access support to correct a few glitches in the theme. please Help! The themes Mailchimp is not connecting and I have to use a code, which doesn’t look good with the page them. I would also like to change my header to transparent.
themiracleinglewood.com
Hi,
Our support forums require you to enter your purchase code to register an account then you can create a topic on our support forums. If you can’t login, please send us a PM and give us your email, purchase code… so we can help you.
B.Regards!
Is this compatible with the woocommerce Box-Office (Ticket selling/printing etc)?
Hi, Thanks for interesting in our theme. We have not yet tested with this plugin by You can use Ticketbox to sell conference ticket online by using WooCommerce so I think it’s compatible with our theme. if not, we will give you a refund.
B.Regards!
Hi Support, How best can I add Filtering and searching of events? For instance selecting Category, Sub category, Date range; Instead of digging through the calender?
Please refer the plugin The Events Calendar: Filter Bar.
Thank you for responding.
Just want to ask another quick question.
Is there a shortcode, extension or add-on for sending bulk emails to Organizers and customers?
Dear team! Does ticketbox also include ticket prints and QR-code? Thank you for answer, Stefan
Yes, this theme using The Events Calendar by Modern Tribe and you can using QR codes with Event Tickets Plus. And this is a premium plugin so you have to buy a license to use the plugin Event Tickets Plus
B.Regards!
Pres sale Question: Does your theme supports Featured Image Caption Plugin?
Yes, it’s supported and if you have any assistance please create a topic on our support forums. Our support team will respond to you as fast we can. Thanks!
Hello, I want to know whats happens when I register or pay for an event, do I get an email with QR cord for scan? Regards
Yes, this theme using The Events Calendar by Modern Tribe and you can using QR codes with Event Tickets Plus. And this is a premium plugin so you have to buy a license to use the plugin Event Tickets Plus
B.Regards!
The premium plugin it it a one off payment or I have to renew every year? Secondly, if I can’t get the event ticket plus, I else can I get my ticket confirm?
Yes, you can also sell your event ticket using WooCommerce.
Does it support this gateway (https://paystack.com)?
Hello, When i buy a ticket, how do I confirm it(email with QR code) or what? please I really need to know before I purchase this theme.
Hi Dawnthemes,
My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks
My issue is when a new user is created they are not receiving a welcome email!
Also I can’t find where to submit a ticket on your support website!
Please go to the forum: TicketBox – Event Tickets WordPress Theme
You will see the button to CREATE NEW TOPIC see the screenshot I show you:
B.Regards!
Hi, do we need to buy extra plugins for full features?
Hi, The theme will help you to Sell conference ticket online by using Event Tickets Plus or you can also sell your event ticket using WooCommerce: 1. Our theme support you to Sell conference ticket online by using WooCommerce (Sell your event ticket using WooCommerce integrated). You do not need to buy any plugins, just install our theme, WooCommerce and the premium plugins we included in our theme: Visual Composer, Revolution Slider.
2. You can buy the premium plugins by Tribe or not (Option). It depends on your purpose. – The Events Calendar Pro (option): Powerful features. Easy to use. Beautiful design. Impeccable support. That’s what you get with Events Calendar PRO. – Community Events (option). Let your users add their own events to your calendar! – Event Tickets Plus (option). Sell multi-tickets per Event using Event Tickets Plus.
Hi, can i short events by city and type?
Yes, with the Filter Bar plugin you can also filter by Country, State, City… Please see the DEMO.
Hi, i also need the location as taxonomy of the event custom post type. is this possible?
Try this demo
Before I purchase the TicketBox theme, I had a couple questions.
How responsive is the theme? How much can be edited and adjusted in WP.
For example, we want to add a section for our advisors with pictures that lead to either pull out bios with pics or lead to a separate bio page on the home page and make that a prominent section and move that closer to the top of the page. Can that be done?
Can sections that are in the preview be removed or moved around the page?
Hi,
Thanks for interesting in purchasing our theme. Yes, TicketBox is fully responsive and I’m afraid that don’t fully understand the section you requested. I saw you have sent us a PM via contact email, please give us some screenshots and explain with more details so we can help you.
Have a nice weekend,
B.Regards!
Hi, recently purchased this theme..Nothing seems to be working…Files missing and all, Is there something I need to know??
Hi, Please kindly refer the Documentation
Hi there, this is a pre-order question.
1) Do you have an affilliate/agent/ticket seller option included in the theme?
2) Do you have an interface for the Sales Manager to track sales overall and from agents? (not the wordpress backend )
3) are we able to send tickets to clients? That could either be printed or scanned at the entrance of the event.
Thanks
Marius
Hi, regarding your questions:
We’re using The Events Calender by Modern Tribe for this theme. 1. Please refer the Community Tickets
2. It’s not possible.
3. Yes, it’s supported by Event Ticket Plus.
B.Regards!
Hi there…I have created an account for your support system but even after resetting my password numerous times, it keeps telling me I have the wrong password and I’m not able to log in. Is someone able to help so I can access the support forum? Thanks in advance.
Please ignore the previous message. I was able to get in.
Hi,
We have just replied to your topic.
Have a great day!
Since Events Calendar Pro has an added plugin for Eventbrite, is Eventbrite supported by this theme? Or, are there plans to add the Eventbrite API to the theme directly?
Hi, It’s not supported in the current version. We will consider it and bring it to the next version.
B.Regards!
How can I have the event displayed like the demo with the search and month headings
http://preview.themeforest.net/item/ticketbox-event-tickets-wordpress-theme/full_screen_preview/19697328?_ga=2.157411443.812044266.1528481389-2107702992.1527421569Hi,
Please create a topic on our support forum. Our support team will respond to you as fast we can.
B.regards!
hello please i cant access my past events again , before i upgraded to the latest version i could see my past event on the featured event but now i can no longer see them, how can i bring it back
Hi,
In the latest version, the featured events do not show the past events by default. To show it, please select the option: Show Past Events (show).
B.Regards!
Where can I locate the Show Past Events thanks
Go to edit the Featured Events you will see this option.
Your demo does not even work.. i would fix that immeidately if i was you, this si bad publicity
Hi,
Thanks for your feedback. We have fixed and it working fine now. Please check again.
Have a great day!
Pre sale question : I was just wondering if the commission feature is in the theme by now ? or can we make it work by using wcvendors or other plugins ?
Yes, it’s not available in the theme in the current version. You can use wcvendors or Event Ticket Plus plugin.
Best regards!
please in the support website i cant find where to start a new topic
Please go to the forum: TicketBox – Event Tickets WordPress Theme
You will see the button to CREATE NEW TOPIC see the screenshot I show you:
Best Regards!
Pre-sale question: When creating events, once the date of the event passes, will the event automatically be removed from the events page, or will I have to manually remove it?
Yes, it will be automatically removed from the events page. Also, you can set the event display view on the event page like view by day, month, week…
B.Regards!
