191 comments found.
Hello,
I enter a huge problem on mobile only, see the image below: https://image.noelshack.com/fichiers/2018/33/1/1534189562-capture-d-ecran-2018-08-13-a-21-36-00.png
I have not changed anything … Only import the theme but it still does not work so I contact you!
thank you in advance
Kindly send your store login details to our support mail support@wedesignthemes.com, we will look into this.
Is this a sectioned theme like regular shopify themes?
Yes its sectioned one!
Thanks for the quick support – is there a built in feature to move navigation bar to the top, and to stop the slider photos in the back from zooming? Cheers.
Also are there any extra home page sections of the theme that aren’t featured on the demo?
No there will not be any additional sections, Also to move the navigation as you asked , we need to do custom work , there is no default option for this.
Hi there,
I need assistance with my navigation, I’ve enabled single page scroll functionality and renamed the links as per instructions without any luck, please help.
Secondly, I use a iPhone4s and the website is not responsive on the phone, please check if everything is fine with the responsiveness of the website.
Store URL: https://betterwayscosmetics.myshopify.com/
Your swift response will be highly appreciated,
Kindly send your store login details to our support mail support@wedesignthemes.com,we will check.
Regards., BuddhaThemes Support.
Hey man. I am having some major issue with the theme.
1) I can’t get the main logo to align, it creates a massive space under it. 2) The slider doesn’t work. The text flow out of the screen and the images are massive even when using smaller ones/ 3) Tweets don’t show up.
Thanks for using our theme!
Kindly send your store login details to our support mail support@wedesignthemes.com, we will look into this.
Hello, I purchase this theme, and since this morning I’ve been having problems to load the editor. Can not customize or change anything. Can you please contact me ASAP?
Surely we will help, Kindly send your store login details to our support mail support@wedesignthemes.com. We will look into this.
Regards., BuddhaThemes Support.
Hi Team
Slider images are not getting adapted in mobile. I mean it’s not responsive. so kindly help me on this.
Website: www.educapsule.in
Hi,
Kindly share your login details to this mail: support@wedesignthemes.com, we will check it out.
Regards., BuddhaThemes Support.
Hi Team
I have sent a staff invite to above mentioned email id. plz fix it ASAP.
Hi,
Have you changed anything on slider liquid ? In our theme its working fine. Please check it out.
http://prntscr.com/i1n6w4Regards., BuddhaThemes Support.
Hi
I think you are not getting my point. Slider is responsive but the background image is not responsive. so how to fix it? i need the bg img has to be adapted in mobile device.
Hi,
This is revolution slider. So we will check and say you.
Regards., BuddhaThemes Support.
hello? where can I add the reviews to the tab that is next to the description
Just installing this review app will be enough.
https://apps.shopify.com/product-reviewsReview tab automatically shows the reviews.
Regards., BuddhaThemes Support.
Where in the single product item can I add the reviews that are beside the description tab?
If you are using shopify product review app.
https://apps.shopify.com/product-reviewsYou don’t need to place any code, just installing it will be enough.
Regards., BuddhaThemes Support.
Would I be able to add an intro bar into this theme?
https://introbar.com/If its a Shopify compatible app means you can! Otherwise, you may try something like…
http://prntscr.com/hozafeHi,
Is it possible to add a newsletter section for MailChimp integration?
Also the text paragraph underwhat we do section is scrambled? Not responsive.
Thank you.
Hi Larita ,
Thanks for using our theme!
Actually default version not having such features, but we can able to help on this, just share your store login details with us via support mail , support@wedesignthemes.com. Also plz mention in which section you want to include newsletter block.
Regards., BuddhaThemes Support.
I have just bought this template and my slide show images become very pixalted. It doesnt work for our portfolio. It makes our work look bad, and I want to highlight the work. So please refund me. I have paid via paypal and have purchased a them direct from shopify.
Please let me know when the refund has been issued.
Thank you
Hi,
We are going to update this theme in this month with new features.And in between we will help you on your work and about your doubts.Let we know if you have, any comments about this.
Regards., BuddhaThemes Support.
Thats great. However, that does not work for me. Simply I can not wait a month. So please REFUND me. I have already purchased another from somewhere else.
Please let me know when I am refunded.
Hi,
Let we know what changes we have to do and do you need to add any feature? List out your expectation.
Regards., BuddhaThemes Support.
Are you reading my messages. I WANT A REFUND BACK IN TO MY ACCOUNT.
YOU MUST REFUND ME.
Hi sam.,
Please apply for a refund and we will approve it.
Regards., BuddhaThemes Support.
Thank you. How do I do that?
I have sent you a refund request. Look forward to the refund. Thank you
Hi sam.,
Refer this link.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-Regards., BuddhaThemes Support.
Hi sam.,
Refunded.
Regards., BuddhaThemes Support.
How to display cart page so that customer can edit products selected?
This theme comes with default checkout redirection. if you want to disable send the store login details we will make it.
Regards., BuddhaThemes Support.
Please tell me steps, I will implement it.
Hope we already done and updated via mail!
Please check link zofroo.com and enter password “bool” and tell me:
1.How do I edit, delete product type, product vendor? 2. How to disable zoom on mobile?
2)Zoom can be disabled only with the help of coding no default option available.
Regards., BuddhaThemes Support.
Hello, I have purchased the Citrus theme for Shopify recently. Noticed that once i install the facebook tracking Pixel it will not work. I’m using Pixel helper Chrome extension to see the pixel in each page on my other Shopify website.
In the Citrus it will not show correctly. hope it can be fixed.
Looking forward to your reply.
Thanks Yotam
Kindly send your store login details to our support mail ID: support@wedesignthemes.com, we will look into this.
Regards., BuddhaThemes Support.
details sent, please check. thanks
Yes we got access , we will look into this!
Hey, i have trouble to set up the google analytics conversion tracking because the checkout URL structure is totally different to the shopify guide: https://help.shopify.com/manual/reports-and-analytics/google-analytics/google-analytics-goals-and-funnels
Our shop URL is benebeauty.de
Could you please help me to set up a proper conversion tracking for your theme? Thanks!
Best
It is very urgent. Thanks!
Hi Plz send your your store details to the support@wedesignthemes.com with the details of setups that you are looking for.
Regards., BuddhaThemes Support.
ok i have sent you an e-mail.
We received your mail, replied to the same!
Hi I have just purchased the Citrus theme. I am trying to edit the order of each of the sections using the citrus default theme. I want to re-order which sections i.e. Image Slider, About Section, Portfolio, etc. How would i go about doing this? Thank you for your help in advance.
Hi.,
Thank you for contacting us.
We hope that you have purchased our citrus wordpress theme and posted the comment wrongly in citrus shopify theme.
If you want to reorder the page landing page content ( http://wedesignthemes.com/themes/dt-citrus/ ) then get into Admin Panel > Appearance > Menu > Edit Header Menu here simply rearrange the menu order.
Refer: http://recordit.co/CAUuHBMEyu
Note : Kindly post your comments under the URL https://themeforest.net/item/citrus-one-page-multipurpose-theme/9291297/comments
Regards., BuddhaThemes Support.
Purchase code: 9c151686-3c3c-4379-845b-db87ae361084
Hi, Nice theme. I just purchased citrus theme and have started to customise it and have a few issues. 1. How do I attach the menu to various sections? 2. My mobile site is not rendering correctly, you will see what I mean: soxtrade.com
Hi,
Thanks for purchasing our theme!
1)Actually this theme coded with the method of single page scrolling method, so you need to setup all the sections as per demo , Because each section has unique ID, based on that navigation scroll to respective section while clicking.. In case you just need only few sections at home page means, we need to alter the IDs to suit this.. Also for having another page navigation just put all those links as sub-menu.
2)Could you share some screen shots of the mobile issues , and device details. Also please send the store login details to support@wedesignthemes.com, we will look into this.
Regards., BuddhaThemes Support.
I am trying to change the images on the team members and it keeps reverting to the default images. also is their a way to make it display only 2 team members instead of 4?
Hi,
Thank for using our theme!
Kindly send your store details we will look into this issue!
Also yes its possible to make it to display only 2 Teams.. but we have to tweak CSS code little bit. Kindly share your shopify store login details with our support mail support@wedesignthemes.com. We will help on this.
Regards., BuddhaThemes Support.
Hello, Just install the theme, and the “collection” link to all products are not working for me,
http://bit.ly/2lATentPlease advise Thanks
You mean links from Slider? Of if you are talking about “Shop” link @ navigation menu you need to add inner page links as submenu. Boz default link will support only for relative section scroll.
Regards., BuddhaThemes Support.
HI
