170 comments found.
Hi I am planning to buy the theme. but I need to make sure that the theme contain a RTL css file or do I have to contact you for making it RTL? thanks
Hi,
The theme comes with 100% RTL support. Please feel free to ask if you have any further questions.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I can not log into the support site, I register witch Purchase codes and nothing comes to my email address biuro@webstar.info.pl Why can not I connect to the themeforest logins?
Hello, We’ve just sent you an email about the forum access.
Hi, I was wondering if there is a way to use the number counters with decimals? So for example 12.05 etc… Many thanks for your support!
Hi, Unfortunately it is not possible with the current version. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com Thank you for purchasing our themes.
Best Regards
Hi, Can you tell me: how order team? where modify color of little square when page is loading? I have an api google for maps and I have error message: Petit problème… Une erreur s’est produite Google Maps ne s’est pas chargé correctement sur cette page. Pour plus d’informations techniques sur cette erreur, veuillez consulter la console JavaScript. I have read than now we have to pay google to use api key. Can you tell me if I have to pay to see map in my contact page ? Best regards
Hi,
1) You can use this plugin to re-order custom post type such as team, products, etc. https://wordpress.org/plugins/post-types-order/
2) It is in the Customize / General Options / Page Loading Effect
3) You need to generate your API key http://docs.rtthemes.com/document/how-to-generate-a-google-api-key/ and enter to Customize / General Options / Google Maps. You can use the other Google Map element of the WPBakery builder if you don’t want to use your API. https://cl.ly/0S2X412c0C1a/Image%202018-07-02%20at%2012.53.55%20AM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, Thank you for your answers. Yes, I will open ticket if I have other questions. Your theme is very beautifful, easy to configure, and well documented. Thank you. Best regards
It’s good to hear you like the theme. Thank you!
Hi, preorder question, can theme be fullwidth?
Hi,
Yes, it is optional for all parts of the theme like header, footer, content rows, etc, Also, you can use the body or boxed or fullwidth.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
I purchesed the theme, it’s very good, but i can do how to add a social icon (facebook and one more custom icon) in header menu, and in the footer.
can you help me please?
Thank you
Pasquale
Hi Pasquale,
The best way is using the menu itself. Add a custom link to your menu and select icon like;
https://cl.ly/1L133b140j0o/Image%202018-04-28%20at%2012.34.01%20AM.png https://cl.ly/1b2D0Y0j2w2O/Image%202018-04-28%20at%2012.33.13%20AM.pngIf you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
thank you but i don’t have a css space in a custom link: https://ibb.co/fRT3PH
You can make it visible via the Screen Options of the Menus page https://cl.ly/41093W3i0d0J/Image%202018-04-28%20at%201.30.29%20AM.png
Thank you so much buddy, you are great 
thank you:)
just another question: is possible to add a tripadvisor wirget icon in a main menu in the header? thanks a lot Pasquale
Unfortunately it is not available with the current version.
Do you have PSD of the various pages of the theme?
Hi, No unfortunately we don’t have it.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi,
Can I view the extended documentation for this theme prior to purchasing?
Thanks!
Hi, Sure you can check this page http://docs.rtthemes.com/nixe-documentation/
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi, Do you use any filter for your photo to make them look similar?
Hi,
Yes, we have played with the hue/saturation of the yacht images to look similar, here is a sample psd file https://cl.ly/3r2F3U0u1G0c/filter.psd.zip
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, i have update your theme but after that i cant customized it, becouse in the customizated menou dont appear any fuctionality.
Hi,
Please use our support forums at http://support-rt.com to get help. Thank you.
Hi,
Can you help with this?
My edit page in dashboard open to slow – and also when I want to save it again to slow! It needs even 20s. It looks like admin-ajax.php causes this problem. So, I installed Heartbeat Control plugin but it doesn’t help. I updated Nixe-ext but still nothing better.
It happened earlier on localhost but after installing hearbeat it was better. Now on live version the same problem…
Can you help?
To many admin-ajax.php requests
Hi,
The theme doesn’t use admin-ajax.php in the backed, it should be a plugin. Please provide us a WordPress login if you would like us to check it for you. You contact us by using the form on this page https://themeforest.net/user/stmcan
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I will send my Wordpress login as soon as we redirect domain name to our new hosting (which is shared…) Thanks you
Hi, I need your help… I had talked to you earlier-I have web site which represents luxury villas & apartments. I have made 2 room categories: villas & apartments and tried to add some content to make my own design for room category pages ( we talked about that earlier).
Then I gave up and deleted such category…
After that I made a new room category and used the same link (it is important to use exactly that link for room category on my site) as I had for the old category.
It happened that my room category page shows old deleted content instead of new. When I change link, new content shows up.
How to achieve to have new content on room category page (with default design for room category) and use old link (used for old content earlier)?
Hi,
I’m sorry, i need more details about the issue. What was the old URL and what happened when you add a new category?
“It happened that my room category page shows old deleted content instead of new. When I change link, new content shows up.”
It is not possible, do you have a cache plugin installed?
You can contact us directly from our profile page https://themeforest.net/user/stmcan or support forums http://support-rt.com if you don’t want to share your URL’s in public.
Thank you for your fast reply. I have just resolved my problem. I have installed plugin for menu and every time it puts info in database. All deleted items related to deleted room categories were in database in status trash but keeping the slug I wanted to use again. It works after deleting that from database. Thanks again!
Hi, It’s great to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com Thanks for purchasing our themes. Best Regards
Hi, I need your help again:) I’m finishing my new web site which will replace old design. According to that I want to make things right to keep Google position. At this moment I’m making sitemap so I installed Yoast SEO. But… in my sitemaps, it looks like my pages don’t have photos-number of photos on the pages are 0 except one of them where it is 7 which is correct. When I searched on on Google for answer why it happened, it tells me to ask for help theme developer to help because Yoast shows/don’t show photos in sitemap depending on the way how you add your photos – shortcode,...bla bla.
Could you please help me to resolve this because I want my photos (not attachments) to be in site map so Google can find them.
Regards
Sorry, I forgot to tell I’m not using posts. I have pages with photos, rooms & room-categories with photos, but these photos are not in the sitemaps made by Yoast ( Images:0). Like pages, rooms & room-categories don’t contain images??? Can you help?
Hi,
YOAST SEO plugin only includes featured images. Your page has been built by using the WPBakery builder and the images are just piece of code for the plugin. It should be supported by YOAST or WPBakery builder. There is nothing we can do about it since we are not the author of those plugins.
Did you try another XML sitemap plugin https://wordpress.org/plugins/search/XML+Sitemaps/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi, are you planning to update the theme?
Hi,
We regularly update our themes. There is not much to update for the theme at the moment, everything works properly. But, there will be a bundled plugin update soon. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi, is it possible to change the url of the custom post types? Thank you
in example https://nixe-demo1.rtthemes.com/project-details/four-cabin-yatch/
change to https://nixe-demo1.rtthemes.com/boat/four-cabin-yatch/
Hi, The theme has settings for that URL’s inside the Permalink options https://cl.ly/6157f6fa1617/Image%202019-12-19%20at%202.33.08%20PM.png
Great! does the theme support WPML?
Yes, It does support WPML and PolyLang plugins.
Hi, the detail pages are built with baker page builder?
Hi, Yes you can use WPBakery for single pages.
The demo pages are built with wp bakery? We just change text and images?
Yes, That’s correct. http://docs.rtthemes.com/nixe-documentation/
Hi, i don’t see the theme listed as WPML compatible. https://wpml.org/documentation/theme-compatibility/
Hi, It is compatible with WPML and PolyLang plugins. We don’t send our new themes to the directory.
Hello,
I have some questions for you and I need your help..
I’m using Nixe for my web site which represents luxury villas & apartments.
I’m trying to make my own design for room categories named “villas” & second room category “apartments”.
I added shortcodes in that categories to make my own design, but after my design goes theme’s design for room category so I have all rooms twice on my room-category-page.
How can I use my own styling for room-categories, not the one from theme?
Also, why Visual composer doesn’t exist when you want to edit room-category pages?
Regards
Also, how to remove “room” from permalink of room-categories pages?
Hi,
1) You shouldn’t use the shortcode in a category. It is normal to get repeated results.
2) Categories are using global style settings. You can only put your content above the results by using the category descriptions. If you need custom listings, use pages instead.
3) Visual comper or any builder don’t available for categories. It is only for pages or posts.
4) You can put the following code to the end of your functions.php to remove the “room” slug name from room categories.
add_filter( 'register_taxonomy_args', function( $args, $taxonomy, $object_type ){
if( 'room_categories' === $taxonomy && is_array( $args ) ){
$args['rewrite'] = array( 'slug' => '/', 'with_front' => false );
}
return $args;
}, 99, 3 );
Then go to settings -> permalinks and save the settings to reset permalink rules.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
With
i have: Parse error: syntax error, unexpected ’<’, expecting end of file in C:\wamp64…\wp-content\themes\nixe-child\functions.php on line 10
P.S. I have room category “Our Villas” and link to that category in Main menu on the web site. I also have rooms Villa Goja, Villa Stone… which belong to category Our Villas. Links for rooms also exist separately in Main menu.
When I remove
&from your code, my page for category “Our Villas” returns 404 and want to have category-page
I wanted to say when I remove pre tags
Sorry, it seems it started to work correctly…
Yes, please use the code without pre tags. I’m glad to hear it works.
kindly I need to only show another language in the header menu, so for English site to show only Arabic option, and for Arabic to show only English
Hi,
You can use Polylang or WPML plugin to do that. Please check this section http://docs.rtthemes.com/nixe-documentation/#section-55 for more details.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, Please follow this tutorial https://support-rt.com/forums/topic/tutorial-replace-the-language-selector-with-available-languages-list/ It is exactly what you want.
Hi,
Please follow this tutorial https://support-rt.com/forums/topic/tutorial-how-to-show-full-language-name-instead-of-language-tags/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
needs the solution ASAP, thanks
Hi,
You can either replace //wp-content/Plugins/nixe-extensions/widgets/contact_info.php with this one https://cl.ly/2M0S3K1W3s0j/download/contact_info.php
or use the “Icon Lists” shortcode within a text widget like
[rt_icon_list list_style="style-1" id=””] [rt_icon_list_line icon_name="icon-mail-1"]info@company.com[/rt_icon_list_line] [rt_icon_list_line icon_name="icon-phone"]+1 123 312 32 23[/rt_icon_list_line] [rt_icon_list_line icon_name="icon-mobile"]+1 123 312 32 24[/rt_icon_list_line] [rt_icon_list_line icon_name="icon-address"]63739 street lorem ipsum City, Country[/rt_icon_list_line] [/rt_icon_list]
read more about the shortcodes http://docs.rtthemes.com/document/shortcodes/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thanks
Hi,
We are a travel agency based in southern Turkeuy and we are renting holiday villas. We are now looking for a new theme for our redesign Project. We liked your theme but we need following questions just to be sure if this theme can provide all the functions we need. Could you please answer following questions to find out?
- Customer should be able to purchase “extra services” with their reservation or aftwerwards like airport transfer, car rental, daily excursions, catering and baby crib etc.
- We need website to work on TR, EN and RU so it should be wpml compatible.
- We definetely need wocommerce as the customer will make purchases. And we need credit card and bank transfer options as payment methods. I believe this is an existing woocommerce function.
- Customers should be able to pay in their currency of choice of Turkish Lira, Euro, Dollar or Pounds. Is this an existing function of woocommerce or do we need an extra plugin?
- We need terms & conditions pages for customers. I believe this is something can be done and set in woocommerce.
- We need deposit payment function too. Customers will pay determined percentages of full price fort he reservations made in 10 weeks and before, 10 to 8 weeks, 8 – 6 weeks adnd etc.
- We need 3 different login roles:
1. Admin login: This role is for us. With this we should be able to manage content, reservations, users and e-commerce. This is substantial function with all the wordpress themes. So, there’s nothing to worry about this role.
2. Service provider login: This role is for the villa owners. We don’t own all the villas. We also rent out others’ villas. So, with this role, villa owners should be able to view check in and check out detail, extra services purchased, payment details and transfer details. This role only need to view these details. They are not to edit anything. All we need is to Show indicated details to this role on their account page.
3. Customer login: This role is for the customers who rent villas for their holidays. They should be able to check availability of the villas, make reservations, make payments and change/edit their reservations on their account page. I believe this is also substantial wih many themes. Thanks in advance for your guidance. I hope your theme cater to our needs.
Best, Aybars
Hello Aybars,
The theme compatible with WPML and Polylang plugins. It is not a WooCommerce theme but comes works with it. All WooCommerce related content will be displayed in the plugin’s default styling. Those are very complex jobs and none of them comes with the theme as default. You might need to install 3rd party plugins for that.
Best Regards
Hi, I’ve installed your theme a few months ago, and since then I havn’t made any changes to my site. A couple of days ago I wanted to add some elements, but I can not make any changes. I noticed that the WP Bakery plugin is not update, but i can’t do the update. Is this why i can’t make changes?
Hi,
Please update your theme to the latest version. When you update the theme, you’ll be able to update the bundled plugins (WP Bakery, Revolutions Slider, etc.) via Appearance -> Install Plugins.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi, I have a couple questions before purchased your theme. 1. Does all functionality work with multilingual plugin qTranslate X and Polylang? 2. Does all modules and content be a translated without WPML plugin?
Best Regards
Hi,
Yes, you can use WPML or Polylang (free) plugins to translate everything. You can use Loco Translate plugin (free) to translate the theme strings.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
