948 comments found.
I’m happy because I finally got it. I love your work and support. In the theme Soledad it was possible to choose a Standard publication and you helped me to leave the others in grid / masory. Is it possible to do the same with this theme?
Hi,
Thank you for loving our theme.
Please create a new ticket on our support forum and our support team will check it help you.
Best Regards,
PenciDesign
Hello .. Good evening! I can not activate the theme!
Thank you for your attention.
Hi,
Thank you for purchased our theme.
Please create a new private ticket on our support forum and give us your admin url and admin account ( username and password ). Our support team will check it help you there.
Best Regards,
PenciDesign
Thanks to FS CODE for the speed and the reaction to solve my problem thank you very much
Penci PenNews Demo Importer it does not update to version 6, so it does not allow me to download the new demo content.
Hi,
Please give it a try again 
Best Regards,
PenciDesign
How do I get rid of the gap between my header and my content at the top of my posts? I want it to be like my pages with no gap.
Hi,
Thank you for purchased our theme. Please create a new private ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Is there an option for right sidebar only on the mainpage? Seems I can only do it on posts and pages. I don’t want a left sidebar.
Hi,
Thank you for purchased our theme. Please create a new private ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hello, I bought your program, please give me a paypal account, I transfer money to you, you give me install a database via FTP program
Hi,
Thank you for purchased our theme.
Please create a new private ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Unable to create the tickets, I send you the news, the FTP information sent to you, you help me to install it
hey guys, I think I’ve fallen in love with a News theme again after many years, congrats for this amazing theme!
I’ve got a few presales questions:
1) does the theme come with dummy data importer for fresh new sites, so that I can easily set up say the YOGA NEWS theme?
2) where can I see how Pages would look like into each category? I mean, say I want the ABOUT page (hence, not a post). But want to see how it looks like in the YOGA NEWS overall look and feel. Where can I see it?
3) where can I see all the elements I can use? like Headers, Buttons, Shortodes etc?
4) I’ve seen this very nice widget “You Might Be Interested In” appearing in http://pennews.pencidesign.com/pennews-yoga-news/7-poses-tap-powers-chakras-elicit-lasting-change/ for example how does it come up? is that automatically appearing in news? do I integrate it with a shortcode or…?
thank you VERY much for your kind support for now, and take care Marco
Hi,
Thank you for interested our theme and your great words.
1/ Yeah, of course. You can import any demo for your site with one click
2/ This theme supports for page builders on all pages, so you can easy to create an about me page for example like the way you want – example here ( that’s a new demo will come in next update version of PenNews will released within next week )
3/ You can see all on the default demo here ( menu item “Features” ) – some elements doesn’t listed there because it’s too much, so we just list some main elements 
4/ That’s a shortcode inside your posts content – you can easy to add it to anywhere inside your content – where you want it display.
Best Regards,
PenciDesign
Amazing, your theme is fantastic – thanks for your response!
Hello, I have two issues 1. Penci PenNews AMP plugin is installed and customised but it display the desktop version. 2. I’d like to know how to display “You Might Be Interested In” on single post, no such thing in customiser. Thank you
Hi,
Thank you for purchased our theme.
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hello,
I am having trouble Activating my newly purchased PenNews – seems the Arvato Purchase code is not being accepted. Any help?
Thanks in advance. Best, GN
Hi,
Thank you for purchased our theme.
Please create a new private ticket on our support forum and give us your admin url and admin account ( username and password ) – our support team will take it a look help you there.
Best Regards,
PenciDesign
Pre-purchase question: Is the theme compatible with Toolset?
Hi,
Thank you for interested our theme.
This theme supports for custom post types, custom taxonomies – so you can use this theme to queries posts in your custom post types, custom taxonomies like normal You can use Toolset to create your custom post type, custom taxonomies – and use this theme to build your site based on that.
Best Regards,
PenciDesign
Hello Author, I have purchased theme, but its giving me error, i am unable to edit internal pages .Either check and resolve issue or refund my money.
Hi,
Thank you for purchased our theme. Please create a new ticket on our support forum and our support team will take it a look help you there.
Best Regards,
PenciDesign
Friends good night!
Not always a post has a photo. Example: The fall of an airplane, an earthquake etc.
How does the theme behave with post without pictures or photos? White space, text runs to the location of the photo?
Thank you!
Hi,
Thank you for interested our theme.
If the posts doesn’t exists any featured image – it will display a place holder image for that place
Best Regards,
PenciDesign
Hi,
How can I change a Blog Penci Block just show one category?
Hi,
You can click on “Build Query” and fill your categories you want to filter there – check this image
In next time, if you have any question, please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hi, where to customise in-post “You Might Be Interested In” section?
Hi,
That come from the shortcode penci_related_posts via your posts content – let’s edit the posts and you can see options to change it.
In next time, if you have any question, please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hello PenNews Team <3 it is Pre-sale question: we love your Star-Style version (which one is full screen), so can you help us in future to make this version as Boxed version? Maybe we can disable sidebar (right side). Is it possible to make Star style theme version like this? please see screenshot https://ibb.co/mTwjCe
We zoom out this version – this is how we want (white places of both sides and in middle will be theme, as is boxed version). Width for example 1080px or another (near 1080). We can disable sidebars or if there another ways. Let us know, please. Kind Regards
Hi,
Yeah, you can do that by use config from the theme. That based on your config.
Best Regards,
PenciDesign
amazing <3
1. If I use the Lifestyle demo, I can use all features of PenNews demo? 2. Can I use the content of Lifestyle demo as guide to edit and replace it with my own content?
Hi,
Yeah, you can do all of that.
Best Regards,
PenciDesign
Thank you.
Friend, good morning! I am interested in buying your theme, but it has a very serious problem for those who work with newspapers and magazines: The lack of space for the photogallery. Here in Brazil, not giving credit for the photos in the subtitles is cause for prosecution. Are you planning to include this option in the next update?
Hi,
Thank you for interested our theme.
You can see demos for all gallery styles come from the theme here – and you can use captions on images to show credit of your images.
Best Regards,
PenciDesign
Only in the Gallery…?
Hi,
No – you can use images caption on other images not in galleries
Best Regards,
PenciDesign
Thank you! In a next update, consider the possibility of inserting Subtitle …:)
Presale questions: 1) I have a high-traffic, large site – key that it doesn’t break at migration. Is there anything I should check or do before migrating from Sahifa? 2) Is there a way to customize category and tag pages – adding a text and/ or image? (Great for both visitors and SEO) Thank you!
Hi,
Thank you for interested our theme.
1/ You can try for migration on localhost before do that on the main site to make sure everything working fine or better, you can hire us to migration it help you. If you want to hire us to do that for you, you can contact us via our contact form
2/ Can you tell me more about this? I’m not clearly about adding a text and/ or image. Do you mean add it before listed posts in that category/tag pages? If right, of course you can use category description to do that
Best Regards,
PenciDesign
Ok great. I might very well contact you for migration. How long would it take before you can help?
Category pages – yes exactly. You can see an example here: https://www.easybabylife.com/your-pregnancy I added an image and some text and links before the listed posts. With Sahifa it has been a bit of a struggle to style these, but is doable.
Hi,
1/ We can do that for you in this weekend if everything is ok.
2/ Yeah, if you’re using category description to do that, it’s ok to move to the theme without any issue.
Best Regards,
PenciDesign
Awesome! I’ll look a bit more and might contact you for migration. I assume a child theme is supported, right?
Since the theme is new – are there any known bugs that you are working to solve? Or changes/ new features that are about to be launched? (I prefer to know about bugs when I buy )
I am sorry – another question: With Sahifa, I have added some specific custom css through their styling options. I assume that can be done/kept if I migrate?
Hi,
Yeah, this theme supports for child theme. About the bugs, we’ve fixed all the issues customers reported. Now, we’re working on new features and the new update maybe will come in next week ( this theme is auto-update like all other free themes on wordpress.org – so you don’t worry about this ).
For custom css, It’s for your old theme – maybe it doesn’t fit with the new theme, but we can help you modify it if needed.
Best Regards,
PenciDesign
That’s great. Is there an easy way to add custom css, and code to header and footer and so on?
Yeah, sure. It’s easy by copy paste or write your own code
Best Regards,
PenciDesign
Pre-Sales Questions about QUICK TEXT TRANSLATION. Can I export translated text and import to another site using same theme? or are there any other option?
Hi,
Thank you for interested our theme.
Yeah, of course you can do that. You can use plugin Customizer Export/Import to export your customize data and import it to another site ( Quick Text Translation is options inside customize )
Best Regards,
PenciDesign
Thank you!
