1317 comments found.
i need adjust the height of the footer. Where’s this option?
Hi,
The footer height depends on content by default. Please contact us via the Live Chat or via Ticket system and we will provide a custom CSS to change the footer height.
regards
I changed the “stm-footer padding” from 50px to 5px and fixed it. Please, add this option on footer options on future updates.
We are glad you’ve figured out a way to resolve your issue and thank you for your suggestions. We will inform our developers about that.
regards
Hi there, bought the pearl and did installation.. but every time when I activate I get a white screen and wordpress doesn’t od anything anymore… Do you know what is wrong??
Hi,
Please have a look at this manual: https://stylemixthemes.com/manuals/pearl/#installation_fails
If it doesn’t help, please create a ticket with your site credentials and our engineers will check it for you.
regards
Здравствуйте! Понравился шаблон “pearl medical”, но сегодня при предварительном просмотре выдает сообщение: An error occurred while processing your request. Reference #97.677655f.1534234381.381405
Что делать? в чем причина? Я боюсь покупать его!!!
Hi,
We have checked our demo sites. All our demo sites are working correctly. Please try to clear the browser cache or check the demo site on an incognito mode of your browser.
regards
Hello, I tried to install the theme in wordpress but when I did the Generate token step I got a 400 error in envato. Can you help me?
Hi, I m having troubles when installing New Business Demo – Could you help us please
Hi,
Please contact us via Live Chat and our engineers will help you.
regards
hi, how do i make selected services show on my home page, i used “Pearl Services Grid settings” it is showing the last added services, but i want specific services to show.
Hi,
There is no option to display specific service posts on the page. You can display specific category posts by using “Pearl Services Grid” element.
regards
so pls how can i achieve this? do i need to delete the services already created and add them again so it shows in the order i want? pls help
You can easily change the services posts order by using this plugin – https://wordpress.org/plugins/post-types-order/ . Please let us know if there any problems or difficulties with that.
regards
Hi. The 250 blocks, are these the pre-made sections like services, teams, etc that you can drag and drop? If yes, do you have video showing in action? Thanks!
Hi,
Thank you for your interest. They are custom elements of WP Bakery page builder and you can see these elements here: http://pearl.stylemixthemes.com/ (Elements menu item)
You can also have a look at these video manuals: https://goo.gl/MHJ9zc
regards
Hi! Are the Visual Composer included in theme?
Hi,
The theme includes WP Bakery Page builder (formerly Visual Composer).
regards
Could not to see the Pearl theme from Russia “An error occurred while processing your request. Reference #97.87861ed4.1533576871.75e273c”
Tried open link – same error
There is no restriction by location for our demo sites. Please try to use another browser or device.
regards
I called to our provider! Your site work great with IPv6 but not worked with IPv4 Hope it help’s!
Hi,
Thank you for informing us. We will check it ASAP.
regards
Still not working)
Hi,
We have checked it by using VPN and it is working correctly 
regards
I like the theme and I plan to buy it, but…I created a blank page with a couple of items. On site gtmetrix.com shows the result Of A-90%, C-72%. Inline small CSS – E(52) and Remove query strings from static resources – E(52) (Resources with a ”?” in the URL are not cached by some proxy caching servers. Remove the query string and encode the parameters into the URL for the following resources:) Page is 451kB, and is loaded in 3.2 seconds
Hi,
Thank you for your interest. You can use Autoptimize caching plugin to minify CSS an JS files on your site – https://youtu.be/sI4HSYzgTns .
regards
Pre Sales Demo Content question- I have big site but have set up staging site with copy of my site. My question is I want to use the digital template if I import will all my content be wiped out. Pages I do not mind has have less than 10 which content can be copied from live site. However I have large blog posts . So how best can I get all the settings of digital template with my content.
Hi there, if you are importing from another wordpress site, it should be possible. There might be little changes, as Pearl Wordpress theme page settings might differ from your previous theme
Hi. I would like to use an specific page as the 404 error and not the default styles. How should I do it? I mean, I want it to look like the rest of pages, with the main menu, widgets and footer… I created a page and I want this to be my 404 page Thanks!
Hi,
In that case, you need to modify 404.php, header-404.php, footer-404.php templates in this folder “...\wp-content\themes\pearl\”.
regards
Ok, thanks!
You are welcome!
pls how can i assign a particular sidebar to a service category, i dont want all the sidebar menu showing in all the services. there is no sidebar option in the STM View setting under services…pls help
Hi,
Please try to set a sidebar from the Theme Options > Post Types > Services archive page settings – http://prntscr.com/kednjo
regards
You are not understanding me, i have created different sidebars, for instance sidebar1, Sidebar2, sidebar3. Now i want sidebar1 to show for just specific services, while sidebar2 shows when viewing specific services etc
Hi,
In that case, please try to save your services page by using WP Bakery page builder by choosing your custom sidebar via Pearl Sidebar element – http://prntscr.com/kf2qir
Please don’t forget to disable the default sidebar for services under the theme options area http://prntscr.com/kf2qrq .
regards
Hello, pre-purchase question I noticed that in this page http://pearl.stylemixthemes.com/store/product/low-rise-straight-fit-cropped-jeans/ if I click on the Size select, the Color select opens as well. Is it possibile to fix this bug or have a workaround? Thank you
Hi,
We replied you on the Live Chat and will be fixed in coming update of the theme
regards
Hi there,
Im thinking of buying this theme, looks great.
My client wants a members login option. Does this theme support this?
Hi,
Thank you for your interest. The theme has the Woocommerce account for users by default and you can use any other Membership plugin with the theme.
regards
Great thanks for the quick reply
You are welcome
Hi, we have a few questions about the “Transportation” demo (http://pearl.stylemixthemes.com/transportation/):
1. Can the slider navigation boxes be replaced with links to other pages in the website?
2. Can the slider be replaced with a static image instead of multiple slides?
3. Can the individual images in the rotating logo slider above the map on the home page be linked to other websites?
Thank you!
Hi,
Thank you for your interest
1. The navigation boxes work only to navigate the slider on the slider and there no option to use custom links on these boxes by default.
2. Sure, you can use a static image on the slider without problems.
3. Yes, of course, you can add your custom links for these images.
regards
how to find ultimate addons for visual composer in pearl?
Hi,
Please download the whole package from ThemeForest > Profile > Downloads. Here you can find Bundled Plugins folder
regards
Hey, theme looks beautiful! How we can solve multi language problem with this theme? Do you offer or advice any multi language site plugin or?
Hi,
Thank you for your interest! The theme is compatible with WPML, tested by WPML team – https://wpml.org/theme/pearl/ . So, you can use WPML plugin without any problems.
regards
Hello, am using the Pearl Music theme, and I want to change the back color in the Video and Single albums page, I know that it can be changed from the Theme option, Color session the Third color option, but the Third color option affect other elements as well, so I want to know if there a way it can be done or through the CSS Code, without affecting other elements, and by the way I have created and sent you guys a ticket, why does it take you guys so long to respond to tickets?
Hi,
Our engineers will check your request on the ticket and reply you ASAP.
regards
Hello Author,
Awesome theme first of all! I’m planning to buy it, but I have a pre-sales question, Is a Pearl theme ٌRTL support now ?
Thank you!
Hi,
Thank you for your interest! Unfortunately, the theme doesn’t support RTL. Please let us know if you have any other questions.
regards
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