31 comments found.
Am not able to upload demo-data. its failing regardless of trying manual and automatic including using wordpress importer.I have written you emails , am yet to get response
Can you try share your website admin and purchase code so that i can try to help you? Thanks
i already shred on your email and support
I am working on it please wait. Thanks for your patience.
Please would you mind to push a new version of the theme ? Plugin need updates.
Next week we will update the theme. If you needed it urgently try to send me admin access I will install plugins. Thanks
How can I change background color of top menu?
Can you share your site URL?
#rs-header .menu-area .navbar {
margin-bottom: 0;
padding-right: 25px;
float: right;
background: #000000;
width: 100%;
}
where add #000000 you can replace your own color. Thanks
Hi How to change the maps in CONTACT US?
Hi, From page editor you can do it easily. Please check. Thanks
You said that the template is customizable via admin, but I cannot alter the black background on the Freelancer…? I REALLY love hthis theme and I want to offer this theme to my clients but want to make sure they will be able update easily. Thank you!
Yes, easily can update form WordPress admin. Thanks
Thank you for your answer, but it does not help…how do you expect to sell this theme with vague answers.? I will find another theme. Thanks!
Hi, im tryin import demo data but i can’t do it, there is a 9 demos, but i can’t found it, just Resume vcard demo but no work the slider… how i can get some demo? when i try to install wp take an error: “warning trying to access array offset on value of type bool in wordpress” and no still work… im very sad…
Did you import demo data? After import demo data you can switch any home to make your default home. Just go to settings -> readings and select home page to your desire home and save it. That’s all. Thanks
Thanks for answer, yes, i set my favorite home on settings, but on front-end appear this error: wp-content\plugins\rs_addons\inc\vc_addon\rs_services.php on line 192
and this other: Trying to access array offset on value of type bool in …\wp-content\plugins\cl_testimonial\inc\testimonial\clt_testimonail_shortcode.php on line 77
and another one: sliders not found
vcard, or personal are my favorite for the sliders, but no works…
Please send us your site URL with access form above link. Thanks
How to import sliders there is no folder name slider in main files ?
Just drag files to manual import of Revolution Slider
https://prnt.sc/v6clc3Where is slider import file located ?
Sorry – revolution slider not used into the demos. All pages comes with banner addon. Thanks
how to add banner addon ?
You have to add banner. I already sent you screenshot. Also your support expired please try to renew it. Thanks
OK I will renew. I need last one help how to add this quick links : https://tinyurl.com/yyg4r4b9 last one help. When I did one click demo import I did’t get this part.
did you install latest version??
yes I did.
Please send mail to our support with your all problem also renew your support to get our support.
Can you add social media buttons on the homepage?
You can show social media button at bottom of page.
Hello, i get this error “Error: Internal Server Error (500)” when i tried to import demo data. all the plugins were activated.
Nevermind, it worked after i update WP version. However i got Banner Version while what i need is Home / Freelancer Version. usually one gets all demos in themes section.
Nevermind, it worked after i update WP version. However i got Banner Version while what i need is Home / Freelancer Version. usually one gets all demos in themes section but i can’t find them.
Nevermind, i have found it
.
How do I set a mobile header image with a different ratio on ResumeCV template?
Send mail to our support we can give you better solution.
Email bounced! Said it’s high probability of spam! Not ideal…please support the question here if your support email doesn’t work
You can add image form page editor as like you want. But you can’t directly different image for mobile. Thanks
How do I hide the Top Left Title in Resume CV demo template?
It’s the logo. From “RS Options” – General tab coming the logo.
Great, done! Thanks
Have email the author twice already to <support@rstheme.com> and have not received a response. I hit a roadblock with the template. Need Help!
I will check your mail and reply you within next 2 hour.
We don’t receive your email. Please try to send email form here https://themeforest.net/user/rs-theme right bottom you will get email form to send mail.
Thanks
hi, when I scroll to a page section anchor it scrolls down a bit too little, like 30pixels or so for each section. What file can we change to have it scroll the correct amount?
Can you please share your site URL with admin access to our support mail to: support@rstheme.com
It’s on my local XAMPP before we deploy it onto the server for the client so there’s no live version to have a look at.
Ok wait we are looking it and will back to you.
It’s been 10 days. Any news? It looks silly it looks like you calculated with the admin bar it’s that same height as whitespace.
ok, thanks
Masonry blog doesn’t work. Works once, saving again hides it forever after.
Okay, our morning we will look it again. Thanks
Any luck?
Sorry Sir. Will back to you Monday morning. Please bear with me.
Sir send your site URL with admin access again via support mail. So we can look it properly.
I can’t, it is on XAMPP. We only deploy a working version.
Without check it I can’t solve your issue. So when deploy I will check it.
Says it has a virus when you download it whats this about!!!!
It’s not virus sir.
so it is safe to download???? Because if I download and something happens to my PC I will be taking further action!!!
Paid for this item!!!!!!!!!!!!
Okay got it. Please wait till my morning. I will check it for you. Thanks
Is there a way to remove “All Projects” from the portfolio filters? We have 74 portfolio items, and “All Projects” is quite long.
Also, is there a way to set the order of the filters?
We will update you. Send your site burl and access via profile mail.
Sent, thanks!
Hi just purchased the theme and I am having trouble loading the portfolio section. The categories filter is there, but not the actual posts. Can you help?
Please send your site url and admin access via support email – support@rstheme.com
Thanks! Turned out it was a bad plugin causing the issue. Another question tho. I am using the WP Bakery Page Builder, I want to change the background of a section, but how do I change the color of the heading. There’s no text editor options. Should this be done with custom CSS or is there a simpler option?Thanks
Send your access please. We will update plugin for you and update plugin for theme package also.
Sent access on above email
We don’t receive any mail. Please check
When I go to the blog page, I’m having trouble with the menu off the canvas linking back to the anchors on the home page – help! What URL should I be using so it works?
Thanks for contacting. Can you try to send your site admin access to our support email: support@rstheme.com . So that we can check it for you. Thanks again.
Hi Team, planning to purchase the above theme ,will i be able to change font and theme color ?
Yes
You can change font and theme color from theme settings easily 
thanks.
is there any chance to change education/Experience as a timeline rather displaying as blocks ?
We can help about it.
thanks for swift response. theme is really good for the price. only thing concern me is the block display . how shall i proceed further ?
You can use timeline as a tab or we will help you as like your demand.
Buddy, i have purchased it but when i try to install i am getting like “The link you followed has expired” please try again. could you please help me ?
You can download again.
Hello .. I hope you have professional sales at this site .. Follow me TOO 
Thanks