682 comments found.
Your Live Preview are not go
Hello,
Thank you for writing in and reporting this. It was server issue and it is resolved already. Please, check our demo site now http://demo.edge-themes.com/hudson/intro/
Thanks, Edge
Hello, one question, the logo link in the header are not go
Hello,
Please, submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate.
Edge
Hello, will the vertical menu work with submenus?
Hello,
Thank you for taking interest in our themes!
Yes, of course, we just didn’t showcased it in live preview, as it’s designed as one-page demo.
Edge
And will it highlight the current menu item and open submenus on scroll?
Hi,
Child menu items can be seen on click of the parent. Child menu items will be indented, so they can easily be recognized.
Edge
Hello, please note that your Tab Icon code is not working correctly. When I select to have an icon next to tabs, I do not see the icons. Seems like its been like this for the past couple of updates. Could you please provide a fix to this?
Hello,
Please provide us with page URL, so we can check. Thank you.
Edge
Hi,
We couldn’t see the issue, as your tabs are marked as “first”, “second” and “third”. Please try to insert tab icons so we can see what is the problem.
Edge
Hello Edge,
I have a problem with translating few important terms to my language (polish). I used Loco Translate and it works for some terms but others are not even visible in Loco, like: “SHOPPING BAG”, “PROCEED TO CHECKOUT”, “CART TOTAL” and few other terms which I really need to translate. Why some terms are not visible in Loco? How can I translate it without changing php files? I am going to create other language version of my website and this is why I can not edit php files because it would cause problems with future translations.
Thank you in advance, Monika
Hello Monika,
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can help you out more with this issue.
Thank you in advance!
Edge
I am interested in purchasing your theme but wanted to know is it possible to use the full screen menu and the side area at the same time? Thanks!
Hello,
Thank you for taking interest in Hudson!
Yes, sure, this should be possible 
Edge
rtl Ready???
Hello,
Hudson is not RTL ready, unfortunately, sorry about that.
Edge
Import isn’t working – none of the pages, widgets, menus, etc imported?
Where is Visual Composer? I thought it came with this theme and it is nowhere to be found?
Please disregard. It looks like I found a solution to my issues. Looking forward to the theme!
Hello,
Great, thanks for the update!
If you need further help with anything, please open a ticket at https://edge.ticksy.com/ and one of our support agents will assist you as soon as possible.
Best, Edge
Where Can I Add my Google Analytics Code?
Hello,
We located your request #1648170 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes. Thanks!
Edge
How do I control column widths with the edge elements holder? Like if I have a holder with 2 holder items, but I don’t want them to be 1/2 & 1/2, I want 1/3 & 2/3.
Hello,
You could split row in to several columns https://www.screencast.com/t/1g91HhR5 if that’s what you meant.
Edge
Hi!
Demo 7 with updated WP does not work correctly. There are several JS errors and the start is not displayed well.
Attached image: https://ibb.co/iOG698
Hello,
I located your support request #1640074 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes. Thanks!
Edge
I am running WP bakery page builder v 5.4.7 in Hudson v 2.1. The Hudson theme appears to deactivate wpbakery’s grid builder feature. The grid builder link is missing from wp admin and when I activate the twenty sixteen theme, the grid builder reappears. So is there a way to activate the grid builder in Hudson?
Hello,
You may check this helpful article https://edge.ticksy.com/article/12312/ and if that doesn’t help, you can always extend support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket to our support forum https://edge.ticksy.com
Best, Edge
Hi there, unfortunately the theme doesn’t play Youtube videos in that portfolio section anymore. A few weeks ago it worked perfectly. Couldn’t figure out why. When you click on the video you get this black transparent overlay with navigation, but no video. Placed it with the Video ID. Example: https://www.jennyhabermehl.de/portfolio_page/gegenteilen/
Please help, is there an issue with a wordpress update or so? Everything is on the newest standard.
Thanks a lot Jenny
Hello Jenny,
When you insert a video to portfolio single page, you should paste Video ID only https://www.screencast.com/t/TfYnL81y
Edge
Hi,
Thank you for the feedback! Can you please write us an email at support@edge-themes.com and include your wp-admin details, as well as FTP account access. We’d like to look into this more. Thanks!
Edge
How do we edit the blog sidebar?
Hello,
This should be done from Edge Options > Blog
Edge
We are getting an SSL error on our website where we use Hudson. The one unsecured item in your theme on our site links to “http://demo.edge-themes.com/hudson2/wp-content/themes/hudsonwp/img/preload_pattern.png”. We can not find it anywhere in the theme source code. The website in question is: https://kvlandscapes.com
Hello,
You should just open up your FTP account of File Manager and navigate to that specific location on your server. Then remove preload_pattern.png image https://www.screencast.com/t/9vRfy1IHWl
Edge
It points to http://demo.edge-themes.com which is your server which is being called by the jquery script on our server: https://kvlandscapes.com/wp-includes/js/jquery/jquery.js?ver=1.12.4
Hello,
It points to our demo link because you imported demo content and image is pulled from our server. Please remove particular image, as stated above and you’ll be fine.
Edge
The image does NOT exist on our server. We checked both the wordpress media library and did a search of the wordpress install.
When testing the SSL through whynopadlock.com we get the following: “An image with an insecure url of “http://demo.edge-themes.com/hudson2/wp-content/themes/hudsonwp/img/preload_pattern.png” was loaded via the javascript file: https://kvlandscapes.com/wp-includes/js/jquery/jquery.js?ver=1.12.4 on line 2. The insecure URL may not be directly contained in the script file and may exist elsewhere.”
So somewhere in your theme you are linking to your demo site and we need to isolate that. We have already also done a search for the demo link but can’t find it anywhere,
Hi,
Please send us an email at support@edge-themes.com and include your wp-admin access, as well as FTP account and we’ll investigate and try to fix this on your behalf. Thank you.
Edge
Hi, something is wrong with the last theme update. After I updated the theme all the page content was gone. only heather, Slider/Title and footer were there. When I’ve reinstalled the old version the page content came back… can you help me please to have the new Theme version without a problem? Thank you!
Hi,
Yes, we will check. Could you, please, submit a ticket at https://edge.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and assist you there.
Best, Edge
I sell the services and I need a site as a portfolio but on which there will be 5-7 services as goods so that they can be immediately put in the basket and place an order. What do you think? Where can I see examples?
Hello,
Thank you for interesting in Hudson!
Here’s how single product page looks like http://demo.edge-themes.com/hudson/product/big-knot-bag/ Not really sure what the “design” page is, but you can clarify it a bit so I can share more info.
Edge
For some reason the blog filter just stopped working. Any idea why and how I can fix this? http://staceeandco.com/howellgroup/blog/
Hi,
Please remove default Blog page from Settings > Reading and disable all 3rd party plugins you may have installed after theme purchase. Flush memory cache and try again.
Edge
None of the above worked. Another suggestion?
Fixed! i actually need to add the Blog page to Settings > Reading. Thanks!
Actually, I didn’t fix it. It happens when the page template is sent to Blog Masonry Gallery Full Width. How do i fix this?
Hello,
We have just tested filter on your blog page and as we could see everything is working normally. Here we just made one video. https://www.screencast.com/t/MjtGrujo If you are still facing any issue, feel free to reach our support team at https://edge.ticksy.com and include your site URL with wp-admin access and our agent will assist you there.best. Edge
Hi there, this theme doesn’t work with the Pro Event Calendar plugin (https://codecanyon.net/item/wordpress-pro-event-calendar/2485867). Clicking on an Event results in a 404 error. Switching to a default theme allows the plugin to function correctly, so there’s definitely a fault specifically to using Hudson and Pro Event Calendar. Site is currently local, and will be uploading to online preview server later today.
Is there any chance of a resolution in the near future?
Thank you so much! Gareth
Hello Gareth,
When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while and there’s nothing we can do about that. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. If you’re having issues with any other plugin you downloaded yourself, please refer to the author of the plugin or the team behind it.
Thank you for understanding.
Edge
Thank you so much for your reply! Would you believe it that the issue was because I was running the site locally initially. Once I put it online in order to give you a link to view, the issue was gone. All is working A-okay now! Thanks again for your response, and your time, have a great day further!
Kind regards, Gareth
You’re welcome! All the best!
Edge
After updating wordpress I am having big problems on my site. On shop I am getting this error: woocommerce_get_template_part has been removed from 3.0! Use wc_get_template_part. in /home/esteta/petracutuk.com/wp-includes/functions.php on line 3840
WC_Product::get_categories je uklonjen od inačice 3.0! Umjesto toga, koristite wc_get_product_category_list. in /home/esteta/petracutuk.com/wp-includes/functions.php on line 3840
I dont know what should I do to fix this
Hello,
Can you please send us the page where you see these errors?
Thank you, Edge
Hi,
In order to hide these, please take a look at this helpful article: https://aristath.github.io/blog/wp-hide-php-errorsEdge
thank you so much for help It works!
You’re welcome!
Edge
Good morning,
I downloaded the theme and want to import Hudson 7 Demo Content.
I followed all the steps through Edge Options > Import, but it has been on 0% for 35 minutes.
Please assist?
Kind regards, Bredine
Hello Bredine,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
