285 comments found.
Hi, I recently bought this theme and so far it seems ok (would have preferred that you used WP bakery). I’ve installed the demo content for the courier company, and on the home page there’s a calculator. However I don’t understand the equation. I want the cost to go up in multiples of say $100 for every 100km, but the slider only adds a few $$$ for every 100 km. Could you explain what part of the equation is responsible and what I need to change it to in order to work as I’ve asked please?
Hi,
Can you please send us the url of the page with the calculator so we can take a closer look at the issue?
Thanks in advance,
Kind regards,
BoldThemes team
Hi,
If you take a look at the JavaScript console, you will notice that there is a JavaScript error related to initialization of select item in calculator. This usually indicates the conflict with some third party plugin.
Anyway, the logic of the calculator is defined in cost Calculator Group – you will find JS pseudo code which defines the calculation.
Values of items are assigned to variables:
k=$1*$2*$3/5000; z=$4; d=$5; ins=$7; tog=$6;
$1 means first item within calculator, $2 second etc…
Then calculation is performed:
w = z >k?z:k; dd=d>0?1:0; p = dd*(200 + w*d/1000); fin = p*ins*tog/5;
And finally the final value is returned:
return fin;
Kind regards,
BoldThemes team
Hi, I’ve fixed the issue with the javascript error, it was a speed optimisation plugin.
I still don’t understand where in the equation the multiplication for distance covered is calculated or what the values should be to increase it say £100 for every 100km.
Hi,
What should be the exact formula you want to implement?
Kind regards,
BoldThemes team
For the sake of argument the price should increase by £100 for every 100 km
Hi,
How do the rest of the inputs influence the price – height, width, depth, wight service type and insurance? Do you need them all, or you want to omit some of them?
Kind regards,
BoldThemes team
OK, so for the sake of simplicity, I’d have it set up this way:
Sizes, 30cm 60cm 90cm = the same value as the dimensions in £30, 60, 90
Weight, for every 5kg increment £20 with the heaviest weight being 50kg
Insurance based upon value of item, for every £1000 in value = £20 insurance, Max value £1000000
Distance £100 for every 100km (max distance 1000km)
Type of service – 2 day = 1x, door to door 1.5x same day 2x
Thanks so much for your help
Hi,
Please create a new page and paste the following code in WP Classic Editor (Text mode):
[bt_section][bt_row][bt_column width="1/1"][bt_hr top_spaced="topExtraSpaced" bottom_spaced="bottomExtraSpaced" transparent_border="noBorder" el_class="" el_style=""][/bt_hr][/bt_column][/bt_row][bt_row][bt_column width="1/1"][bt_cost_calculator accent_color="" total_text="Total" currency="$" currency_after="" show_next="" cf7_id="" admin_email="" subject="" email_client="" email_confirmation="" url_confirmation="" m_name="" m_email="" m_phone="" m_address="" m_message="" show_booking="" m_date="" m_time="" time_start="" time_end="" time_text="Preferred Service Time" date_text="Preferred Service Date" rec_site_key="" rec_secret_key="" paypal_email="" paypal_cart_name="" paypal_currency="" el_class="" el_style=""][bt_cc_group eval="size=$1; weight=$2; insurance=$3; distance=$4; tos=$5; fin_val=size + weight + distance; fin_val=tos*fin_val; fin_val=insurance*fin_val; return fin_val;" paypal_label="" item_el_id="" item_el_class="" item_el_style=""][bt_cc_select name="Sizes" value="30cm;30 60cm;60 90cm;90" initial_value="" images="" img_height="" condition="" item_el_id="" item_el_class="" item_el_style=""][/bt_cc_select][bt_cc_slider name="Weight" value_min="0" value_max="50" value_step="5" value_unit="1" value_offset="" initial_value="" condition="" item_el_id="" item_el_class="" item_el_style=""][/bt_cc_slider][bt_cc_switch name="Insurance" value_off="1" value_on="1.02" initial_value="" condition="" item_el_id="" item_el_class="" item_el_style=""][/bt_cc_switch][bt_cc_slider name="Distance" value_min="0" value_max="1000" value_step="100" value_unit="1" value_offset="" initial_value="" condition="" item_el_id="" item_el_class="" item_el_style=""][/bt_cc_slider][bt_cc_select name="Type of service" value="2 days;1 door to door;1.5 same day;2" initial_value="" images="" img_height="" condition="" item_el_id="" item_el_class="" item_el_style=""][/bt_cc_select][/bt_cc_group][/bt_cost_calculator][/bt_column][/bt_row][/bt_section]
It should create a sample calculator of what you are trying to achieve.
Please keep in ind that used formula is:
(size + weight + distance)serviceinsurance for the sake of simplicity
You can find the documentation of cost calculator here (they are not exactly the same versions, but in terms of item setup and calculation logic they are identical) – http://documentation.bold-themes.com/cost-calculator/
Kind regards,
BoldThemes team
Hi, how can I copy this from one page to a different one please?
Disregard, I’ve worked it out. Thanks for your help again
Hi, I wanted to know if you guys have already developed the compatibility with Woocommerce? If not, can I submit a custom work order to make it work with you guys?
Thank you!
Hi,
Thanks for reaching out – no we have not added the compatibility with WooCommerce and honestly, we do not hold it high on the list of priorities either 
Thanks anyway.
Kind regards,
BoldThemes team
Hello,
We are using the cargo theme (by BoltdTheme) for Wordpress version 1.0.9 (latest version).
We notice a problem with the alt tag of images: this tag is built with the URL of the image instead of using the “alternative text” field of the image.
The problem comes from the php code of generation of the image (file bt_functions.php, line 415):
$output = [...] . esc_url( $image ) ...As you can see in the code, the alt tag is constructed from the URL of the image.
Do you have a fix or do you have a solution to correct this problem?
Regards,
Hi,
Thanks for the heads up – we will escalate the issue to our developers and publish an update to fix this – most likely in next 48 hours.
Kind regards,
BoldThemes team
Hi,
Please locate the following line in bt_functions.php:
$output = '<div class="btImage"><img src="' . esc_url_raw( $image ) . '" alt="' . esc_url( $image ) . '" /></div>';
and replace it with:
global $wpdb;
$attachment = $wpdb->get_col($wpdb->prepare("SELECT ID FROM $wpdb->posts WHERE guid='%s';", $image ));
$image_alt = get_post_meta( $attachment[0], '_wp_attachment_image_alt', true);
$output = '<div class="btImage"><img src="' . esc_url_raw( $image ) . '" alt="' . $image_alt . '" /></div>';
It should do the trick.
We will include this patch in our next theme update, so you are on a safe side.
Kind regards,
BoldThemes team
Hi. Is there any way of adding an element containing a widget? I don’t see this option when trying it.
I would like to create a common conent (like a template) for being used in different pages and I thought (as I did before with other themes) that I could try it through a widget. Is it any way for doing it?
The problem is that I don’t like the structure of the sidebar template and I want it to be like using the columns inside the page, that’s why I thought of this option. Thanks!
Hi,
You can use third party plugin for this purpose such as – https://wordpress.org/plugins/widget-shortcode/ Using this, you can add widget as shortcode to the page using rapid composer’s text element and achieve what you want.
Kind regards,
BoldThemes team
Done, it works fine. Thanks!
Hi,
Sure, one pager here is just an example of what you can do with the theme. You can extended it to multipager easily, by adding pages and respective links in the menu.
Kind regards,
BoldThemes team
Getting help from you guys is really difficult. How do I change the background of the homepage navigation menu? It’s very dark and the menu is nearly invisible.
Hi,
You can always contact our support at https://boldthemes.ticksy.com and they will be glad to assist you with every issue you have. You will need your purchase code so we can check if you have a valid license and if your support period has expired.
If you do not have these, we can help you with this issue – (please send us the url of your site) but should you need any additional help, please use the account the theme has been purchased from and the relevant purchase code.
Thanks for understanding in advance.
Kind regards,
BoldThemes team
Hi, I would like to ask you some questions before making the purchase of the theme “Cargo”. Could you tell me how to contact you? Thank you.
Hello. I guess when we enable the option “Display Next Button and Contact Form”, it should show the next button after the total and send the visitor to the contact form, right? the CF7 one you added the id from. I do it like this and I don’t see it and just see the PayPal button, when I don’t want it. How should we show the cform next button instead of the PayPal one? Thanks!
Hi,
Please remove email address from Your PayPal account email address field of PayPal tab – Edit Cost Calculator form
Kind regards,
BoldThemes team
Yes, I checked it but I never added my email and it has been always empty. That’s why I don’t understand how it’s sowhing the PayPal button. Any idea?
Hi,
No, we have no idea – can you please send us wp-admin credentials to info@bold-themes.com so we can take a closer look at the current setup?
Kind regards,
BoldThemes team
Ok, thanks, I just did it.
Hi,
We haven’t received the email. Can you please leave a private ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and reference this conversation? Thanks in advance.
Kind regards,
BoldThemes team
It’s at the support ticket system.
Hi. When the items on the home page “Get a quick quote” first selector are more than 4, the ul options is opened upwards instead of downwards and it’s under the top main menu. It should be over it. I’m trying to get it on the first level with z-index css but it’s not working. Do you know the class and style we should use for that? Or any way for forcing the selector to be opened downwards? Thank you!
Hi,
If the calculator is placed on slider and since the slider has to be below the menu in terms of z-order, there is no way to fix this using css.
You need to change the code a bit to force the selector to always open downwards. Please edit jquery.dd.js in cost calculator plugin folder and locate lines 1063 – 1075. They should be like this:
if (contBottom < Math.floor(cH + mH + pos.top) || _settings.openDirection.toLowerCase() == 'alwaysup') {
top = cH;
$("#" + childid).css({top: "-" + top + "px", display: 'block', zIndex: _settings.zIndex});
$("#" + id).removeClass("borderRadius borderRadiusTp").addClass("borderRadiusBtm");
var top = $("#" + childid).offset().top;
if (top < -10) {
$("#" + childid).css({top: (parseInt($("#" + childid).css("top")) - top + 20 + st) + "px", zIndex: _settings.zIndex});
$("#" + id).removeClass("borderRadiusBtm borderRadiusTp").addClass("borderRadius");
};
} else {
$("#" + childid).css({top: top + "px", zIndex: _settings.zIndex});
$("#" + id).removeClass("borderRadius borderRadiusBtm").addClass("borderRadiusTp");
};
Please change these to this:
$("#" + childid).css({top: top + "px", zIndex: _settings.zIndex});
$("#" + id).removeClass("borderRadius borderRadiusBtm").addClass("borderRadiusTp");
It should do the trick
Kind regards,
BoldThemes team
Hi. Thank you very much! It worked perfectly. Great.
What I see also is that the total cost label is adding some quotes I didn’t add and it looks like ”Total” instead of Total (as it’s on the Edit Cost Calculator – General – Total Title field). And the same happens to the currency. Do you know why it’s happening?
Thanks again!
Hi,
Can you please send us wp-admin credentials to info@bold-themes.com so we can take a closer look at the current setup?
Kind regards,
BoldThemes team
Ok, I did it.
Hi,
We haven’t received the email. Can you please leave a private ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and reference this conversation? Thanks in advance.
Kind regards,
BoldThemes team
It’s at the support ticket system.
Hello.
I need the cost calculator to get the distance from an external variable. How can I receive it using URL Get for example? Is it possible? My target is to use an external application to get the distance so the next step will be this cost calculator form to automatically get the calculated distance. That’s why I’m wondering how to get it.
I’m used to contact form 7 where you can receive external variables with URL Get but I don’t know hot to do it here with your forms.
Thank you very much! Regards.
Hi,
This is not possible out of the box. You would need to implement this on your own using jQuery on page ready event for example.
Kind regards,
BoldThemes team
Hi. Ok, understood. I guess you are talking about editing the bt_cost_calculator.php file, right?
Hi,
You can do it separately of the plugin code – this can be external JavaScript loaded using third party plugin such as https://wordpress.org/plugins/custom-css-and-javascript/ or by adding it Custom JS field of Appearance > Customize > General Settings panel.
Kind regards,
BoldThemes team
Ok, understood. In case we decide we need help for doing this custom integration, how should I ask you for it?
Hi,
Unfortunately we do not offer customization services, but you can try Envato Studio – https://studio.envato.com/
Kind regards,
BoldThemes team
Ok, thanks!
Hello. I’m trying to use the child theme custom CSS editor (...theme-editor.php?file=style.css&theme=cargo-child) and it’s not minding my changes. But if I do it through the “Customize – General settings – Custom CSS” it’s working… But I don’t like using this customizer cause it’s slow, small and not comfortable for editing css. So, how can we use the child theme editor? Thanks!
Hi,
We use three different sets of icons in the theme: Font Awesome, Stroke 7 and Custom Icons.
Please refer to these links for preview of each icon set.
1. Font Awesome – https://fontawesome.com/cheatsheet 2. Stroke 7 – http://themes-pixeden.com/font-demos/7-stroke/ and 3. Custom Icons – http://cargo.bold-themes.com/wp-content/themes/cargo/fonts/demo/demo.html.
Related to child theme, can you please send us wp-admin credentials to info@bold-themes.com and we will escalate the issue to our developers? Thanks in advance,
Kind regards,
BoldThemes team
1. Great, that’s what I needed. Thanks! Ok about the child theme. Regards.
Hi again. How can I add your custom icons raw when using for example a Custom HTML widget? I’ve tried something like but it’s not showing the icon. Which is the correct way? Thanks!
Sorry, the code didn’t appear… I mean something like span class=the_icon_class_here
Hi,
Please try adding something like this to Custom HTML widget:
<div class="btIco borderless extrasmall"><a href="http://www.facebook.com" target="_blank" data-ico-fa="" class="btIcoHolder"></a></div> <div class="btIco borderless extrasmall"><a href="http://www.facebook.com" target="_blank" data-ico-fa="" class="btIcoHolder"></a></div> <div class="btIco borderless extrasmall"><a href="http://www.facebook.com" target="_blank" data-ico-fa="" class="btIcoHolder"></a></div> <div class="btIco borderless extrasmall"><a href="http://www.facebook.com" target="_blank" data-ico-fa="" class="btIcoHolder"></a></div>
Kind regards,
BoldThemes team
Hi. Yes, I know. But is there not a way for using the codes instead of copying and pasting the icon for the data-ico? Which class should I add for using the icon from your list (http://cargo.bold-themes.com/wp-content/themes/cargo/fonts/demo/demo.html)? Example, I want to use the icon-black331… How can I do it? Cause I see like a selector for choosing your icons but they are not all of them and difficult to find it on a big list without preview icons. Thanks!
Hi,
What you can do is create an empty page, create the desired layout with icons and then switch to classic editor, text tab and copy respective shortcode structure. If you paste to html widget, the layout should be rendered there as well.
Kind regards,
BoldThemes team
Ok, thanks for the message.
I’m trying it but I see the same long icon selector (as when using it on a widget) and I cannot find some of the icons I need from the list you said ( http://cargo.bold-themes.com/wp-content/themes/cargo/fonts/demo/demo.html ). How can I, for example, find the icon-black331? I cannot find it on the icon selector even searching for black…
Thanks!
Hi,
It is cargo-van (custom) – we will try to create a more descriptive labels on http://cargo.bold-themes.com/wp-content/themes/cargo/fonts/demo/demo.html in next couple of days the make things easier.
Kind regards,
BoldThemes team
Ok, thanks. I got it. Yes, I think you could also show the icon preview before the label, it may help. As a recommendation, I’m sure if you improve the way of showing the icons making it easy for us to choose them (like with shortcodes or other graphic ways) it would be nice and helpful. Thank you very much! Regards.
Hi,
We have updated the icon preview page – all icon names have prefixes which correlate with labels in drop down.
Kind regards,
BoldThemes team
Ok, thanks!
Hi. Where can I find a list of the custom icons used on the template (BT icons)? Thanks!
Hi, How can I change the color of the just the cost calculator? The plugin doesn’t seem to have any settings to access. Let me know. Thanks.
Hi, it is only possible to do that with some custom CSS. If you need help with that let us know.
Yes, if you can help me with that I’d really appreciate it.
Hi,
Can you please send us annotated screenshot of what you are trying to change to info@bold-themes.com?
Thanks in advance.
Kind regards,
BoldThemes team
Email was sent. Thanks.
Hi,
Thanks, we have sent an answer to your email.
Kind regards,
BoldThemes team
Hi, in the live preview, there are 3 color schemes: blue, red and yellow. Is it possible to use the yellow version for example but change all the yellow to green? Is there an easy way to choose the color for the theme or does each element have to be changed separately? Thanks so much!
Hi, yes, you can change Accent Color and Alternate Color options. This way, most of content element colors will be modified too.
Thanks so much for letting me know.
Best regards. Hi,
Today I just bought your fabulous theme, but sad because it is giving problems for the installation of the One Page demo, send error. I have already tried several times and nothing. Please ask for your cooperation as I have to start the work of this website.
The demo that interests me is “Home Movers”.
Hi,
Sorry to hear that. Sometimes, due to the technical limits set on the server side, the import procedure fails repeatedly. In general it is incremental though, so you can repeat it as many times as needed and it will pick up from where it stopped. You can open media library in second tab and refresh its content from time to time to check on the import progress – the number of images should increase each time. Sometimes it might take up to 20 iterations.
If the issue persists, please leave the ticket at https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thank you, solved
if I buy the theme, will I have to pay monthly or only pay one time?
Hi,
It is one time payment.
Kind regards,
BoldThemes team
thank you
Hi how are you, I need some help, how can I change color of buttons and the color of header text?
Thanks
Hi,
Can you please leave a ticket at https://boldthemes.ticksy.com/ with the url of the page where you want to make the changes and an annotated screenshot of what you are trying to achieve? Our support team will be glad to send you specific instructions on how to do that.
Thanks in advance.
Kind regards,
BoldThemes team
HI there! i am very new in this WP world and i am a little lost, i am building my own and first site (we are a kind of warehouse/storage) and I would like to know if you have the following capabilities in this Theme: - User registration that automatically assigns a unique user number to each registrant, and auto-sends e-mails to each user as they complete the registration process (with their registration info including account number). - Captcha built in to user registrations - The ability for us to tailor user log in profiles, and where we (the company) can update their profile with information pertaining to products and services we’ve executed on their behalf (that we’re charging them for) as services accumulate. We want this plugin to automatically notify users via e-mail each time we (the company) change any information in their account, detailing the changes that were made. Our service is like a warehouse, but slightly different - The ability for users to auto-retrieve and/or reset their passwords if the passwords are misplaced. - The ability to require that all accounts attach a valid credit / operable credit card in order to complete registration (ideally the website would auto-verify that each credit card is operable prior to allowing the user to proceed with registration). - The option to pay online via credit card - Does the theme Spanish translation? Can i contact you by phone? maybe it is easier to explain. Thanks in advance! Barbara
Hi,
Thanks for reaching out. Unfortunately, Cargo theme seems to lack features which are needed to support your use case.
Also, by reading your requirements and from our experience, you would probably need a fair deal of customization of the existing WP based products to achieve what you need. What we would suggest is to contact a consultant or developer developer and go step by step – first precisely define the requirements and then asses which products can be used as the basis for your needs.
Kind regards,
BoldThemes team
Olá, boa tarde, esse Thema tem a possibilidade de colocar transporte com motos? Obrigado
Hello, good afternoon, does this theme have a possibility of transportation with bikes? Thank you
Hi,
The theme itself can be adopted for transportation with bikes if you change the images and apply the proper content.
Kind regards,
BoldThemes team
I’m trying to add a Map. But i couldn’t see any input Field for MAP Api. I can see other fields lat and long etc.. but not API. Please help
Hi,
We will have to check the current version available at ThemeForest and probably release an update. In the meantime, you can patch the issue by following the instructions described in this article: https://boldthemes.ticksy.com/article/9063/
Kind regards,
BoldThemes team
