Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php to fix this : https://gist.github.com/ibndawood/1bcaa7610f2aea3e42e592fb60a11402

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. SKU is show at the bottom of description tab in the products page. Do you want to move it to somewhere else ? Please let us know.

Thanks, Ibrahim

Hello there,

Thank you for your clarification. Here is the custom code to achieve your requirement :

Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS

Hello there,

Thank you for purchasing our theme and for reaching us. Yes, you’ve made a small mistake while pasting the shortcode. Please make sure to paste the shortcode in “Text” tab and not in “Visual” tab. Ref: https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-18

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Please give me your website URL.

Hello again,

I am not sure what the issue is, can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Hello again,

Do you want to remove the hyperlink only for the word “Marca” or for the complete brand ? Can you please clarify ?

Thanks, Ibrahim

Hello Friend,

This, I would like to remove the hyperlink, just the word “Marca”.

The formatting of the word “Marca” would like it to be the same as the word “Availability”, which is on the product page.

Thank you very much for helping me;)

Hello again,

Thank you for your clarification. Please use this updated code : https://gist.github.com/ibndawood/8a65900821aacdd771df92887c19a03d

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. “Recommended Products” is a static block used as a jumbotron. A jumbotron can be any static blocks including different categories.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello again,

Thank you for your clarification. The header at 300px has its logo above search icon and hence it because un-responsive. Please add this custom CSS to Appearance > Customize > Additional CSS to adjust the width of the logo : https://gist.github.com/ibndawood/4c7a394c1b68506882e13ed68f38071d

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you Ibrahim for the css, it is working fine now….but is there any way to enable the live search on the mobile on the same search bar? I would be very thankful to you.

Hello Vikas,

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I’ll help with the live search in mobile.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme is compatible with WPML. We are listed in WPML official theme’s list as well : https://wpml.org/theme/electro/

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, the theme comes with Visual Composer and Slider Revolution. After installation and importing dummy content, you should set Home v2 as your front page in Settings > Reading > Front Page.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

OMG..I always looking for that theme..by the way when the discount will be closed..and which additional pluging i get with this theme.and the last question..can i get the lifetime license for this theme.thank you.theme is in add to cart..waiting for your reply before checkout.

Hello again,

Thank you for getting back. Sale ends : 4pm Monday 3rd September (AEST).

You get only Slider Revolution and Visual Composer with the theme. The theme and its updates are available for lifetime. Support however is available only for 6 months which is extensible.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Once you’ve installed the theme you can click on Appearance > One Click Demo Import to get the same website as our demo.

However it is important to be familiar with WordPress and WooCommerce to use this theme.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. This is a customisation request and is outside of support scope. However please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll help you with this request because I think this is quite simple.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. No, the theme is officially not yet compatible. However please email our support and I will help you out with this. Please note third-party plugins are outside of support scope but we do think its a simple integration that would not take much time and we are glad to help with this.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You simply have to edit the home page and set its header style in the “General” tab of page options as header 3 or 2. Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v4/via-page-template/#general

You don’t have to modify or add anything to the child theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you so much. That fixed it!

Hello there,

Thank you for your interest in our theme. Yes, the theme supports product tags. They are shown at the bottom of “Description” tag. Here is a product : https://demo2.madrasthemes.com/electro/product/ultra-wireless-s50-headphones-s50-with-bluetooth-fullwidth/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Nice. Thank you. One more question please about the mobile phones: It is not clear to me from your explanation…do I need to create a separate site that will work on mobile…or as the theme is responsive it will work well on mobile without me doing anything? I cannot understand your “mobile explanation with bar code” appearing on the theme main page. Thank you.

Hello again,

Thank you for getting back. The theme is responsive and works well with mobiles. However we’ve also included 2 separate mobile layouts which you can use. This mobile homepage will be loaded only when accessed from mobiles. You may use this if you want to have a different ( a faster or simpler ) mobile home page.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce.

WooCommerce allows you to add third-party products with link to the product. https://woocommerce.com/videos/woocommerce-external-affiliate-product-overview/

You can also use plugins like WooZone to automatically import products from amazon into WordPress as affiliate products.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

The theme is GPL 2.0 license. You have the freedom to modify the code as per your requirement.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please navigate to WooCommerce > Settings > Tools and clear all transients.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for getting back. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Thanks. A ticket has been created (#30241). Please note that the subject ticket is misleading. This issue happens on all devices and not only on iPad.

Let me know when you have any update on this issue.

Regards,

Diederik

Hello again,

I believe my colleague have responded to your issue. Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. To answer your questions :

1. Please edit the confirmation email template and include your own blocks.

2. The theme does not add any specific scroll based code. It has no control over the smoothness of website’s scroll.

3, 4, 5. You’ll have to use third-party plugins to achieve this.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Unfortunately the theme is not compatible with the plugins that you’ve listed. We also do not have access to these plugins and hence would be difficult to add compatibility.

However the theme is based on Storefront which is the official theme of WooCommerce. If it works on Storefront, it most likely will work with Electro as well.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim