4078 comments found.
Hi, The latest version of Visual Composer is 5.5.2 When will you update your theme for this extension ? Cordially.
I remember that I have updated. Please re-download unzip and find on Plugins folder. If not let me know. Thanks
Sorry it does not work; the latest version of Visual composer is version 5.5.2 and your latest version of js composer is 5.4.7 !
Ok we will update tomorrow. Please update after receiving notification
Hello I want to use a new domain: https://comicsporno.xxx/ which deals with comics, currently has the subject they see, but I want to know if your theme can adapt the images to that size and format of images, there is some css or does it have to perzonalisar their support?
Hi, To have the thumbnails like that, you would need to modify PHP code to generate a new thumbail size. Please submit a ticket at https://cactusthemes.ticksy.com so we can give you the solution in detail. If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code. Best Regards,
Hi, i read this comment: To hide logo, you need to edit /plugins/cactus-video/shortcode/cactus-player.php, add this line at line 221 modestbranding: 1
But that path to the file is not correct anymore. Where can I add de modesbranding :1 data now?
Hi,
Please open /plugins/cactus-video/shortcode/cactus-player.php, find this fucntion: onYouTubePlayerAPIReady(). Then add a parameter modestbranding : 1 to that function like this: http://prntscr.com/kil30l NOTE: The trick below would not work if showinfo parameter has value 0. So please turn it on in Theme Options > Youtube Settings > Show Video Info on player. Please submit a ticket to http://support.cactusthemes.com if you need more support. Thanks,Thank you for fast reply. But I do not have plugins/cactus-video in my folders? So that is very strange..
Please install this plugin in package
Great theme with functions but most of functions lacks modern features. I wish you could plan to add below features in your next updates.
1) Swipe to slide. Improves UX for touch devices. 2) Multiple options for slider designs. 3) Add customization options in theme to set background, font and theme colors easily. 4) PPV / Subscription Plans, Better Front end submissions with local video uploads & digital marketplace for videos.
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to “Your product name” category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Does your theme uses any css frameworks like Bootstrap? If not could I add the bootstrap framework to the theme to create my own custom page templates?
Hi, Yes, It uses Bootstrap framework. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com if your have more questions. Our technician will answer all yours, Thanks, Best Regards,
i have submitted a ticket till now no repky…...
Please paste me your ticket link
Pre Purchase Question:
1. Does the theme come with visual composer? 2. Is it possible get this post slider appearance? https://www.dropbox.com/s/6rrxdjb958j1794/propuesta_web%20copy.jpg?dl=0 3. I’d need the site to be in two languages. Is it possible to install the same theme in a subdomain? e.i. es.mysite.com and mysite.com? 4. Does the header have design options? Move the logo to the center, etc? 5. Is it friendly with Instagram plugins?
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
Hi, Thanks for contacting us. Regarding your questions: 1. Yes, Truemag includes a copy of Visual Composer plugin. 2. No, by default we just provide a shortcode to build the post slider like this: http://truemag.cactusthemes.com/doc/docs/shortcode/17-classy-slider/ 3. Yes, if all subdomains are one product, you can use theme without the second purchase. 4. Currently we provide 3 header layouts. See more here: http://truemag.cactusthemes.com/doc/docs/theme-settings/theme-options/main-navigation/ 5. Yes. we support it. Best Regards,
Hi, I am having some issues regarding the responsive layout under the 1920px. For example on screens 1280px all menu is cut on the right, same thing on the iPad… So what’s the solution to make the theme really responsive? Thank you in advance.
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
At the link you have provided there is no chance to submit a ticket to Pre-Purchase Category since my support is expired. My question is something related to a NON-RESPONSIVE THEME problem. Thank you
You can post image if you submit ticket that we can take a look at your site. If you submit on Pre-Purchase questions category you do not need Purchase code. Thanks
Right, but your ticket system doesn’t allow me to submit a Pre-Purchase question if I select True Mag as Item category, since I purchased the item but the support is expired (and the authentication keep asking me for renewal and no other options). Shall I select another item I didn’t buy and ask for a True Mag assistance?
We have note about your case. Do not choose TrueMag cat, please choose Pre-Purchase questions category. Thanks
Thanks a lot!
branding logo is not displaying…. how to resolve this issue
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to “Your product name” category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
i have submitted the ticket… please reply
Please paste your ticket link here, I will note with my tech. Thanks
Hi rose. I have encountered a very strange problem: the header is not the same with chrome and firefox – what can this be? please see screenshot : https://imgur.com/a/P284jF6
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to “Your product name” category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Hello. I wonder if it is possible for me to create custom filters?
Dear, Please submit a ticket to Pre-Purchase Category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support you issues, Thanks,
can you add this theme to an already existing blog?
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to True Mag category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Hello! I can not seem to find my ZIP file of Truemag to upload into WordPress. I am a first timer, halp!
Please unzip it first. It contains theme zip file, documentation and sample data in folder. Please submit a ticket to http://support.cactusthemes.com if need. Thanks,
Hello, because the highlighted image does not appear when you have configured the list-style blog option, when you go to a tag, the image does not appear next to the text, as you can see in this URL https://hablarcondios.com.mx/tag/oraciones-catolicas/ Can you tell me how to make the image look?
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to “Your product name” category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Hello, I do not have support time, but this is a simple theme of the configuration, please I could review my question and tell me how active the highlighted images in the style list of the blog, you can see this category https://hablarcondios.com.mx/category/oraciones-catolicas/ and the image is not shown highlighted next to the text.
Hi Sorry but I still can see the image next to the text. http://prntscr.com/k6auhl Maybe I did not understand correctly your question. If so, please help me make it clearer. Best Regards,
Hello, I am trying to modify the size of the outstanding images that are shown when posting on the blog, I would like them to look like this image: http://prntscr.com/k6m9m1 how can I do it? Do I need some CSS? modify something? can you please help me through this means? Thank you
Hi Perhaps we can give you some CSS code to do that. But we need you provide us the link so we can check in detail. I can not find out any page like that on this site: https://hablarcondios.com.mx/category/oraciones-catolicas/ Best Regards,
Hello, I’m doing tests in another installation, you can see it in this link https://hablarcondios.com.mx/wp/ I would like the highlighted images to be shown at the beginning of the size of 250×348 in columns of three images, in the configuration of the theme it allows to show 1, 2 and 4 images in a single line is possible 3? Thank you
Hi To display 3 items per row, you can add this CSS code: @media (min-width: 992px) { .video-listing .col-md-3 { width:33.3333%; } } Also, do you make sure display the thumbnail images under portrait layout rather than landscape layout. Because I see your original images also are the landscape image. You should post to ticket that work closer with my tech and get quickly support through it. Best Regards,
Hello it is shown like this: https://hablarcondios.com.mx/wp/ but I would like that the images that are shown look high and not wide as the subject shows something like this: https://prnt.sc/k6m9m1 all the red outline would be the image, imagine that it is the cover of a complete book the image to be shown, is it possible to modify that size? Thank you
You should post to ticket that work closer with my tech and get quickly support through it. You can post on Pre-Purchase Questions category. You can post here but the response will be slower. Thanks,
I do not have support time to send tickets, unless you provide me with an email where I can not send you tickets and I only use the comments system, just waiting for an answer by this means and thank you for your work 
Submit ticket take about 1 minute and it is so easy. Thanks,
Hi, To do that, please add this code: .video-listing:not(.style-list-1) .video-item .item-thumbnail { height:300px; } And please use the portrait images as the featured image. Best Regards,
Ive been told by the support team at WP Automatic plugin that it is my theme (TrueMag) that is automatically downloading the videos feature images to the theme’s media library. The build up of media files have now become much larger than anticipated.
What I would prefer is to not download the images upon post creation, instead link to the video’s source for it’s feature image… unless there is I vital reason otherwise.
How do I disable this auto feature image function?
On new sýtem: http://support.cactusthemes.com you can submit on Pre-Purchase category that do not need purchase code. After submit give me a link that I can note with my tech
No, I’m not able to submit Pre-Purchase category via the link. I can’t submit without a purchase code. And with the purchase code I do have it doesn’t work.
Click on Submit, choose Pre-Purchase Questions category from dropdown then register and submit. When choosing like this you do not need purchase code
Ive been told by the support team at WP Automatic plugin that it is my theme (TrueMag) that is automatically downloading the videos feature images to the theme’s media library. The build up of media files have now become much larger than anticipated.
What I would prefer is to not download the images upon post creation, instead link to the video’s source for it’s feature image… unless there is I vital reason otherwise.
How do I disable this auto feature image function?
Great theme btw!
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to “Your product name” category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
How do I submit a ticket to Pre-Purchase category?
I tried sending it through the new system but it refused me access because my support package had run out and I’m unable to renew at the moment. Does this mean that no more support will be offered to at all as a purchasing customer?
On new system: http://support.cactusthemes.com you can submit on Pre-Purchase category that do not need purchase code. After submit give me a link that I can note with my tech
Hi, After a warning from Google Search Console, I have to move my site to SSL despite I don’t have comments available nor a free member area. Now the only non secure element on my pages is this line in the header. <link rel=’stylesheet’ id=’google-font-css’ href=’http://fonts.googleapis.com/css?family=Open+Sans&ver=4.9.6' type=’text/css’ media=’all’ /> I’ve changed the style.css to @import url(https://fonts.googleapis.com/css?family=Oswald:300); but it doesn’t changed my headers who still call the http adress of the font instead of the https. I don’t find “fonts.googleapis.com” on any other files of the theme, nor in any plugins. Thanks for your help.
Dear, The old ticket support system got many issues then we have a new support ticket system today that we can answer better. Please submit a ticket to True Mag category on http://support.cactusthemes.com and copy this question to ticket. Our technician will support your issue. If your support is expired please renew it on themeforest. Or you can submit to Pre-Purchase category that I will let our technician take a look at this, Thanks
Hi, I wrote you by email 8 days ago by email with an issue I am experiencing on the True Mag template: I would need to use the player (Easy Video Player) in the home as a playlist, without showing the bar with the video, I can set the show random, but I can’t use a “play next video directly”. I set the timeout slider and the autoplay timeout very short, but nothing affect the play next video. Still here, is there a shortcode that I could use into page settings to make it working?
Thank you in advance. Regards
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to Your product category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Is this a problem that can be fixed?
Cross-Origin Read Blocking (CORB) blocked cross-origin response
Thanks in advance.
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to Your product category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
Hello, what is this log error?: (I have filled all the file error logo only with the error line that I show) [24-Jun-2018 03:31:10 UTC] PHP Warning: A non-numeric value encountered in /home/sexcomic/public_html/wp-content/themes/truemag/header-single-player.php on line 761
Dear,
The old ticket support system got many issues then we have a new support ticket system today that we can answer better.
Please submit a ticket to Your product category on http://support.cactusthemes.com and copy this question to ticket.
If you have the old ticket from the old ticket system, please keep in touch. We still keep and support on 2 systems.
If your support package is expired please submit a ticket to Pre-Purchase category that does not need Purchase code.
Our technician will answer you on ticket.
Thanks,
