313 comments found.
I have purchased the theme. It does not include any demo content. So it could not be installed. Is it possible to make a return?
kalvi/demo-content/ folder simply does not exists in the zip archive that I downloaded after theme purchase
Hi snadsnad.,
Have you downloaded and using our latest version 1.1 which is updated with demo contents ? If you have downloaded the latest version, please download and update it, so that you can install the demo contents. Please do let us know if you have any queries and we are ready to help you immediately.
Regards., DesignThemes Support.
When I install the default demo content I get Maximum execution time of 29 seconds exceeded in /home/s/shiyanbin/wordpress_10/public_html/wp-includes/class-wp-image-editor-imagick.php on line 153 I have set_time_limit ( 600 ); in wp-config.php
Thank you very much for demo content in downloads
You could check my server configuration here http://bone018.timeweb.ru/phpinfo.php
Hi Snadsnad.,
If you still have not installed the demo contents, please let us know your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will install the demo contents for you.
Regards., DesignThemes Support.
I have sent, please let me know if you have access now
Hi Snadsnad.,
Yes we have received your details. We are checking on it.
Regards., DesignThemes Support.
Hi Snadsnad.,
We have updated your site with the demo contents. Please have a look. Please let us know if you have any queries.
Regards., DesignThemes Support.
Thank you very much. What if I would like to install another demo? Could I do it by myself following documentation steps or I need to know something special for my server? What if after some tests I want to create a new Wordpress instance to strart production envirement from the scratch? Do I need to know something special about my setup?
Hi Snadsnad.,
1) You can just download the demo contents files of other demos from the documentation and extract the zip file in the path wp-content/themes/kalvi/demo-content/ as we have explained in the documentation http://prntscr.com/kqdu6n and then follow the same unyson method to install the demos. Other than our server requirements mentioned in the document, no other special steps needed.
http://themessupport.com/documentation/doc/kalvi/2) Yes you can create a new wordpress and start from scratch after finishing your tests. No special steps for it. Follow the same unyson method explained in documentation.
After the import, if the images are not seen, in your media library just regenerate the thumbnails using the regenerate thumbnails plugins to get all the images correctly. Please do let us know if you have any queries.
Regards., DesignThemes Support.
Thanks! Please explain about “regenerate thumbnails plugins “
Hi.,
This is the plugin file – https://wordpress.org/plugins/regenerate-thumbnails/ there you can see the installation instruction and screenshots .
Regards., DesignThemes Support.
I am sorry I have new issue. When WPML 4.0.6 is not working if DesignThemes LMS Addon plugin is active. If I turn off DesignThemes LMS Addon then WPML works fine. WPML support asked to contact me DesignThemes LMS Addon developers.
Hi.,
Sorry for the inconvenience ,
We are checking on the issue. Will let you know once we fix it.
Regards., DesignThemes Support.
Hi.,
Thank you for your patience .
The issue has been resolved. Please have a look.
Regards., DesignThemes Support.
Thank you! It is ok now. What if I do re-install of the theme – have you updated downloads here or I need to do something special? I just don’t want to desturb your support.
Hi.,
If you want to re-install the theme, just zip your current theme folder. And you can install this theme folder in your new domain. Because we have fixed some theme issues, in our next update we will fix those issues, until that you can use your current theme folder.
We are working on the theme update, so we will update our theme ASAP!!
Regards., DesignThemes Support.
Hi, is it RTL supported?
Hi maxartadv.,
We are working on RTL update and we will release the update asap.
Regards., DesignThemes Support.
1. Please explain how subscription/membership is implemented? 2. Does it supports live video (webinars)?
Hi Snadsnad.,
1) Yes we do have subscription method in our Kalvi theme. You can just create a package with classes and courses and select the period of subscription as shown in this screenshot http://prntscr.com/kpwngc The users who are purchasing that package can view the course or class until the subscription time expires.
2) As of now we do not have LIVE video webinars, we will consider that point in our future versions. Thank you.
Regards., DesignThemes Support.
தமிழ் வெல்லும் ! வாழ்த்துக்கள்…!
நன்றி madrasthemes
Regards., DesignThemes Support.
Wow! Incredible work, good luck:)
Thank you CactusModels
Great Work, Good Luck with Sale 
Hi gsrthemes9.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Adorable job, done by you …. Congratulations! Good Luck with Sale 
Hi rewebsotech
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Great Work, Congratulations GLWS 
Hi TmdStudio
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations!
Amazing Work, Good Luck With Sale 
Hi MonisterThemes.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Nice theme gud luck
Hi AliA.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Very nice theme – Congrats and GLWS 
Thank you ninzio
Regards., DesignThemes Support.
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you szthemes. Yes we are looking forward for it 
Regards., DesignThemes Support.
Great work, GLWS 
Thank you for your appreciations Gambol.
Regards., DesignThemes Support.