466 comments found.
hi, presale question. i want to make a travel website that have 3 type tour, religion tour, holiday tour, and just common tour. i need to make a search box for each type of tour. for example like bafanas.com
can your template do that? thanks
Hello,
Thank you for taking interest in our GoTravel theme. Since you are able to choose Travel Type, we think our theme could fit your needs https://www.screencast.com/t/MhgHjPPH So, you could add these above mentioned three types of tours and this param will be part of search filter, too.
If there is any other doubt, please, let us know. Thanks
Mikado
ok, what about if i have custom attribute to add to search box? for example name of tour leader?
Hi,
You could add it in search filter with code modification.
Best, Mikado
hi how to set masonry style on tour gallery?
Hi,
For any question like this one, feel free to reach our support team at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you there to setup any layout that could be done within our theme.
Best, Mikado
hello, your product is very successful. I have a question. We are selling domestic and overseas tour packages. domestic Turkish lira currency overseas Euro currency
Do you have double currency support?
Hello,
Thank you for your kind words. You are able to set one currency for the tours. And we could suggest to add some comment about value in some other currency under info tab for the tour.
Best regards, Mikado-themes
Hi, a couple of presales questions:
1. The page that lists available tours, this one – http://gotravel.mikado-themes.com/tour-gallery-list/?view_type=gallery – ist iactuall a WooCommerce archive that shows ‘products’ (in this case tours)?
2. The single tour page, this one – http://gotravel.mikado-themes.com/tour-item/canal-sailing/ – it is a single woocommerc page or is a custom post type?
3.
On the same single tour page – can I choose the number of tabs being displayed – at the moment you have Information, Tour Plan, Location, Gallery, Reviews, Additional.
a. I don’t need all of them – can choose how many will be displayed?
b. Can I rename those tabs?
4. How booking is done – do you have a dedicated booking system?
Thank you.
Hi,
Thank you for taking interest in our theme.
1) No, this is our Tour Search template actually https://www.screencast.com/t/zdKwdizyh and we also included elements that are listing tour items https://www.screencast.com/t/inBpyfxPub8z
2) It is our custom post type https://www.screencast.com/t/gSPIOafg9h
3) You could arrange these sections using our Custom panels, and you could enable two more custom sections https://www.screencast.com/t/XDREbZC5 a) If you want to hide some tab, it could be done with minor custom css code. b) Yes, you could translate labels.
4) It is our booking system integrated for booking tours. We included PayPayl for online payment, or you could disable it and arrange payment with your customers personally, once you get email message about booking reservation.
Best regards, Mikado
Thanks a lot for quick and precise answers. One more question about contact form on the single tout page: https://imgur.com/a/vd5sDpP
I wold like to be able to remove fields:
a. not to have a field for confirmation email
b. To remove ‘check availability’ button altogether
Please let me know if it s doable. I suppose it is, just need to confirm beforehand. Thank you.
Sorry, and one more – one the same page/contact from (https://imgur.com/a/vd5sDpP ) – would it be possible to simply bypass booking – namely: user fills his name and email, chooses the tour, clicks book – and WITHOUT GOING THROUGH PAYPAL and paying for the tour, an email is simply sent to an owner that somebody booked the tour. (the owner then will arrange payment over the phone)
Hi again,
You are welcome.
a) Confirm mail could be removed with minor modification. b) Check availability require further modification, but it could be done, too.
- Yes, exactly, please check number 4 again.
Best, Mikado
b) – Do you mean that Check availability can be hidden with css code or does it require code modifications.
btw – can I simply replace your contact form with my own (gravity form) on the single tour page?
b) Since this step is required in booking process, it requires some code modification to remove this step from required steps.
Yes, you could easily remove our form, and add your own Gravity form.
Best, Mikado
Thanks, just purchased the theme.
You are welcome. Glad to hear this!
Hi. Is this theme compatible with a WooCommerce MultiVendor Marketplace plugin? I would like the ability to let Vendors create accounts, and create events for sale. We would then take a percentage of those sales.
Hi,
Thank you for writing in and taking interest in our GoTravel theme. Unfortunately,m we didn’t test our theme with some plugin for that purpose, so we cannot guarantee compatibility.
If there is something else we could help you with, please, let us know. Thanks
Best regards, Mikado
Hello! is it possible to show start date and category on tour preview in tour list like here http://haintheme.com/demo/wp/goto/tour-list/?view_type=list?
Hello,
Thank you for writing in, We already have duration param that is visible https://www.screencast.com/t/2y8EnFXzpUi5 on list page http://gotravel.mikado-themes.com/tour-standard-list/?view_type=standard For some other params, there are no default options, but with template modification you could try to achieve it.Best, Mikado
Hi the page speed of the theme on desktop is 23 how can we fix it. I was about to buy the theme.
Hi,
Thank you for taking interest in our GoTravel theme, Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance.
Best, Mikado
Hello is there any way to select 2 destinations? And not either or?
Hi there,
Thank you for taking interest in our themes. Under each Mikado Tour you are choosing one Destination https://www.screencast.com/t/HPUrkZYB6r So, you could choose primary destination, and in destination page, that is made using Visual Composer completely, you could add Tour list with desired tours, so you could cover not just tours under that destination, but some more.
Best, Mikado
Will the theme work with a builder like elementor? And if it does will it work fullwidth of the page?
Thnx Mark-Jan
Hello there Mark-Jan,
Thank you for taking interest in our theme. Our main page builder is WPBakery page builder and it came bundled within our theme. We included a lot of powerful shortcodes into it. So, you need to use it to get all our elements. When it comes to page templates, we do have full width pages.
Best regards, Mikado
HI, Pre Sale question and if its all ok then i buy it today 1. Each Passenger Details Like Name, Date o birth, Phone & email 2. Discount for children 3. Insurance yes/NO option 4. Calendar with pre fixed date option. 5. option that allows people to pay partial. 6. Woo-commerce integrated payment.
please let me know and i will buy it.
Hello,
Thank you for your interest in GoTravel!
1. The name, phone, and email can be submitted when booking a tour: https://www.screencast.com/t/g6YmjFFD . You can email people who booked to collect additional info such as date of birth.
2 & 3. Children’s discounts and the ability to charge extra for insurance aren’t offered; however, you can email people who booked a tour to offer them a a discounted price and/or insurance, and to arrange payment.
4. Yes, you can set which dates are available to be booked: https://www.screencast.com/t/CuWthwGIt .
5. If you disable Paypal, you can email people who booked to collect payment in a different way.
6. Currently only Paypal is integrated for payments.
Best, Mikado
sorry its not what i am searching. Thanks
No worries, you’re welcome.
Pre-Purchase Question
I need details about the Payment system.
1 – Are the payment systems integrated? Or I have to add them manually?
2 – Can a visitor pay for the booking from his credit card online?
3 – I know WooCommerce store is also added. But can i user, while booking the trip pay online via either PayPal or Credit Card?
Hello,
The tours are integrated with Paypal only, so your visitors could complete the booking and payment process via Paypal. If you don’t want to use Paypal, you can disable it and contact your visitors via email to arrange payment in another manner.
Best, Mikado
I will be using PayPal and I want to also integrate Credit Card “Visa” Payment. Is that possible in your theme?
Hi,
For online payment is integrated PayPal. And you could try to add some other payments, but with template modification. There is no integrated option by default in our theme.
Mikado
Is PayPal by default integrated? Or I have to do some work to integrate that as well?
Hello,
Yes, PayPal is integrated by default.
Best, Mikado
And is it possible to integrate Credit Card payment in your theme? I know it is not there by default. but i want to make sure that if i do the custom work. There are no hurdles about that
Hello,
This would require some advanced coding knowledge, but yes, it can be done.
Best, Mikado
I can’t access support for this item. Your drop-down menu doesn’t include “Go Travel” as one of your themes for which to ask for support!
Hello,
Please try once again; GoTravel should be on the list: https://www.screencast.com/t/zfCTiPQl8 .
Best, Mikado
Hello, I have a trip site. I use Jannah theme on this site but I do not like this theme. Do you think your theme will be compatible with my trip site?
Internet address: https://www.geziyerler.com/ortaca-gezilecek-yerler
Hello,
Thank you for your interest in our theme! The tours seen on our demo site are our custom post types, which means that your tours will not transfer over after switching to our theme. You’ll need to enter the data again. GoTravel comes with WPBakery page builder for easy content management.
Feel free to let us know if you have any other questions.
Best, Mikado
Hi team, How a nice theme! But I have a problem that I need help with. If you could, plz check the video on my Facebook post:
https://www.facebook.com/groups/wordpresstw/permalink/2188701124490649/?__xts__[0]=68.ARAFbzSznYn9dKnP0Ef_vpv84u0yJmNEmpYwcWUyUG2GokyQE97rg3-fSOD0Po-yw_7ymgrX-SAStJKcufYvcT_s6MjqliZzmhpdy6QXUGh89rJSarQD3HJRRH4OnfPWSbA7HitMJ_dwfgDpG2ImToYbuwujQGBARXBxXmNpWAAJBfu5jznwCg&__tn__=-UC-RWe can see that problem at 00:17. In the mobile(IOS11), the text will be gone when I click menu. But It still can link to other pages (function still work). When I hover the text gently, it will display.
Actually, It occurs on your template as well. (http://gotravel.mikado-themes.com/)
Plz check with the images: https://imgur.com/eD5Ooft https://imgur.com/PAjaENG Could you let me know why and how to fix it?Hello,
Thank you for writing in.. Issues with mobile menu elements occasionally not showing is only present on iPhones with iOS11. We have added minor css code:
.mkdf-mobile-nav ul li {
-webkit-transform: translateZ(0);
}
in order to fix this. Please, check this again on your side. We hope this will be helpful.
Best, Mikado
Hello! I would like to know if it’s possible to create itineraries that are only viewable by certain users or user role?
This is for the case when I have:
Scenario 1. customers who would like to customize their itineraries for small group private tours (so I would like to set it such that only the customer who had requested for this itinerary can view it and this itinerary is only viewable by him and his friends who are going on the tour with him) Scenario 2. travel partners who work with us. We have special tour bundles and offers for them so I was thinking of creating a custom user role for them in Wordpress called Travel Partners and only member accounts that are logged in with this role can view these tour packages
Is this compatible with Ninja Forms?
Since this is compatible with WooCommerce, if I have Stripe or other payment gateway in woocommerce, can I use these gateways for booking payment?
Is there a partial payment or reserve only option?
Is this compatible with BuddyPress and BBPress?
Is this compatible with AffiliateWP?
Thank you and hope to hear from you soon!
Hello,
Thank you for your interest in GoTravel! You can mark your tours as private or password protected in order to limit accessibility to certain individuals.
We haven’t tested our theme with Ninja Forms. GoTravel is compatible with Contact Form 7.
Please note that bookings are being done through our booking form which accepts PayPal only. You can disable PayPal and email your visitors to arrange payment in some other way. By disabling PayPal, you will see reservations along with the corresponding contact info in your admin panel.
We haven’t tested our theme with BuddyPress, BBPress, or AffiliateWP, so we can’t guarantee that everything will work as expected.
Feel free to let us know if you have any other questions.
Best, Mikado
[Pre-Purchase Question]
Other than PayPal, what other payment options are available? I want like credit card and email contact like thing
Hello,
Thank you for your interest in GoTravel! Currently only Paypal is available. However, you can disable Paypal and contact your visitors via email to arrange payment in another manner.
Best, Mikado
Can I add payment via credit card option in it?
Hello,
Yes, but this would require some custom coding which goes beyond the scope of our support system.
Best, Mikado
Do you have the french translation of this theme ? thanks !!!
Hello,
There is included on POT file and you are able to make languages files (po,mo) in any desired language, such as French, too. For any further assistance, feel free to reach our support team at https://mikado.ticksy.com/
Best, Mikado
Hi! How I can change the $ for € in the theme? Thanks!
Hi,
Just go to Mikado Options > Tours you could set Price currency https://www.screencast.com/t/NMphdNFJwBest, Mikado
Hello, we bought the theme 1 year ago. You are really beautiful as a design. We created a site with a nice adaptation. But since we created the site, the virus has been infected on the site. Virus and page orientation virus, especially showing chinese characters in google view. In addition, the paths of the image files and links on the site change. We do not use an extras add-on except for the temptations, and it repeats, despite our constantly cleaning up. We changed the server twice, thinking it was server, but the situation is the same again. There’s a security vulnerability and we can not figure out why. In this regard, we demand a permanent solution from you. Good work.
Hello,
Thank you for your kind words!
As for site security, you can try implementing security measures that our outlined in this article: http://www.wpbeginner.com/wordpress-security/
Please note that our theme had to pass rigorous tests in order to get approved on ThemeForest, and is coded up to the latest security standards. It’s highly unlikely that your site was infected due to a theme vulnerability. If more of our users report this, we will certainly investigate it further.
Regards, Mikado
Hi there. I am interested in purchasing the theme, however I have 1 very important question. Most themes cater for 2 pax and above. When there is 1 pax, they usually pay more per person. Does your booking section allow a different price for 1 pax only and 2 pax plus etc? Please advise. Thanks
Hello there,
Thank you for taking interest in our theme. Unfortunately, there are no different prices for tickets. But if you want to make price discount for more then on person, you could add the info in description of the tour https://www.screencast.com/t/HijetGd7RCk and then calculate appropriate discount when you make payment with your customer. So, if you disable PayPal, you’ll be able to arange payment in person with your customer.We hope it is ok solution for your needs.
Best, Mikado