130 comments found.
Hi, We have bought your Theme, but it has a very serious problem. Site loading is extremely slow. That scares my client away. Please can you correct that problem? .. Thanks http://prntscr.com/rk7tu3
Ideally, loading the site once in 3 seconds will load the site. On the contrary, the site is stuck waiting with that yellow screen. Please eliminate that wait there and have it load an image directly … and voila … It is urgent to correct that problem. Thank you
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
Got a question: is this a single landing page or can i add column that routes to sub URL?
Hi
I am not clear about your question. Can you please provide us more details.
Regards
Hello, nice theme guys.
But i have a problem. In Caldera Forms i completed setings, emails where to recive… But i don’t recive the emails that are subscribed, what can i do to resolve this issue
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i am interested in buying this theme but i am wondering that if this theme also have a blog option (so more content can be added) aside from the onepager lead sales page?
Hi
Yes we have blog page. And you can add any additional page without one page.
Regards
Does this theme allow Aweber?
We dont have any restrictions to use any plugins with our theme. So you can use any plugin to use with aweber.
Regards
Hi guys,
So seems like I need your help sort out PHP issue. Please let me know what I can do. Please see screenshot here. https://prnt.sc/n183ir
I updated my PHP version as well but form not working.
Here is form error: https://prnt.sc/n184qv
This is caldera form issue.
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
Thanks, doing it now.
I will create a new account and submit a ticket. I don’t want to use my login and password from themeforest. Please suggest how I can access purchase code. I am not able to find it 
Please suggest how i can access purchase code. I am not able to find it.
Logged with enavto wont login with with your envato login and password. It will verify with purchase and logged in with api. Hope you understand.
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Ticket created and I also provided login info.
Looks like theme is great. Will reach out to you if needed. Thanks guys.
Hi there, I am thinking about buying this theme … I really like the Agency design layout. I saw you do not use wpbakery visual composer, but have your own drag and drop builder. Was curious how yours compares to theirs? Also, if I do not like your drag and drop builder, can I install wpbakery visual composer and the theme will function correctly?
Hi You don’t need any others page builder. Unyson visual builder will cover your need.
If you want to use VC yes you can but you have to use VC shortcode on it.
Thanks
Does your SEO plugin interfere with Yoast? I’m working on a site that uses this theme and want to buy it for myself, but I plan on buying and using Yoast too.
Hi
If you want to use yoast we recommend to disable our addon. it will be better..
Thanks
Where do I find information related to what has changed with the update? Updating theme causes issues into the website and your team doesnt repond to issues.
We have fixed php 7 compatibility. also update css.
Thanks
Issue after updating to 13 sept: The pages are showing at the top Lato:100,100italic,300,300italic,regular,italic,700,700italic,900,900italic
check at https://www.zenkast.com/solution/
We have fixed this issue please download latest version
This issue has not been fixed.
This issue resolved long time ago. And we have checked again and can’t reproduce this issue our end. if you still faced issue open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Here is the URL https://www.zenkast.com/solution/
Are you using any cache plugin? we have tested again in our theme we can’t reproduce this issue our end. open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This theme doesn’t work with higher version of PHP. I just uploaded 13 September 18 update. The error shown is as below. For PHP 7.2.0, the create_function() is deprecated. Fix this ASAP.
Deprecated: Function create_function() is deprecated in /var/www/html/solution/wp-content/themes/getleads/inc/init.php on line 22 Lato:100,100italic,300,300italic,regular,italic,700,700italic,900,900italic
We have fixed this issue please download latest version
I see that it is setup for WPbakery not UNYSON builder. everything looks fine but now I can find how to import the HOMEPAGE SLIDER …it is setup for revolution slider now. Is there a place where we can import those sliders or… ?
We do not using Wpbackery. Please check carefully. Or download our theme again from ThemeForest.
Thanks
Hello, why does my site look like this? Is something wrong with the CSS, I installed the demo content but it doesn’t look right. https://ibb.co/jPeScU
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi,
Do 3rd party apps works well with the theme?
Thanks
Hi
What kind of 3rd party apps ? is it all WordPress plugins or something ?
Thanks
how can the homepage be edited easily , is there.a visual editor
Hi
We have visual page builder with our theme.. every section can be edit. header are fixed styles.
Thanks
thank you , buy right away
i want to activate the elearning template , but from the demo i see there are no detail pages for each of the courses….hope i have not wasted my money
Hi
You should check our demo what we have what we don’t have before buy.
Btw we have huge shortcodes so you can create any page you like.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
parsererror: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
your demo doesnt show these errors,
how do i correct these cos am not happy at all
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i created a ticket hours ago , yet till now no update on it
Please be patient our support will reply within 24 hours.
Thanks
its been more than 3 days , still no support
Hi
I have seen that support team replied 2 days ago.
Did you check your ticket before message here?
Thanks
i want a refund , i havent been able to use the them for 5 days now
Hi
Did Our demo and Details are are anything wrong? Before buying dint you check what we have ?
Check this https://themeforest.net/page/customer_refund_policy#not-refundable
Does this link even work? Of course NOOOOO!
https://cl.ly/e457cc367018
Hi
We are still ready to fix any issue you have.
If you are not happy please open refund request from here https://themeforest.net/refund_requests/new
Thanks
Even after putting up update the font text comes at the top. Here is the issue https://www.zenkast.com/solution/
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Support is not allowing to raise the ticket.
Your support has expired. Please renew your support for further help.
More Details: https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/Hello,
I’m interested in buying your Theme.
Is there a real demo (actual theme running on actual WP) you can provide so I can have a look around?
Will creating child theme work with your theme?
Hi
All Demos are created with wordpress http://xpeedstudio.com/wp/getleads/
You can chose any demo when you install demo content
Yes we have child theme with our theme so you can suctomise according to your need.
Thanks
Hello, this theme support multi-languages plugins? like WPML
Yes, We support WPML. 
Thanks
Why when I want to download the demo theme, I get this message: It is not possible to open zip (Error code:?
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
