7929 comments found.
Hola, trae incorporado el idioma “Español”, gracias
Hello there,
Thank you for your interest in our theme. The theme is available in English only. However it can be easily translated in to Spanish.
The theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate
Our only additional instruction would be to save the translations in “System” folder instead of “Author” folder.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hola, deseo probar el demo
Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.
Thanks, Ibrahim
Just an FYI. A Wordfence scan is saying this file contains a suspected malware URL: wp-content/themes/electro/inc/classes/class-mobile-detect.php
It’s line 378:
// Vonino Tablets - http://www.vonino.eu/tablets
I know it’s not a major issue as it’s just a reference URL.
Hello there,
Thank you for purchasing our theme and for reaching us. The code on line 378 is a commented line that uses JetPack code. You can simply remove the URL. We’ll also remove it in our next updates. Thank you once again for this information.
Thanks, Ibrahim
Hello! I want to make more than 5 blocks in the Feature Block, tell me how to add 6? ))
Hello there,
Thank you for purchasing our theme and for reaching us. You can use Visual Composer to add more than 5 Visual Composer blocks.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Apologies. Currently only 5 or less are allowed. We’ll release v2.1.1 on Friday and we’ll include this feature. Thank you for your patience.
Thanks!!!)))
I have this problem you can see it in the link
https://drive.google.com/file/d/1yzTHkYBLyLpXNOrZ8FJ-lta6Ueee4eQU/view?usp=sharingHello there,
Thank you for purchasing our theme and for reaching us. I see the issue. Please allow me little time to go through this issue and get back to you.
Thanks, Ibrahim
did you find the solution
Hello there,
We’ve included this fix in our latest theme update. Please update the theme.
Thanks, Ibrahim
I update the the theme, but the child theme not update. how I update the child theme to fix the problem.
thanks,
Hello again,
You should never update the child theme. The purpose of a child theme is to keep your custom changes and not update it.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
OK, I’m not update the child theme. but the problem not solve. how can I solve it. you tell me the latest theme update will be include the fixing problem.
Thanks, Ali
Hello Ali,
Please give me your website URL. I will check.
Thanks, Ibrahim
www.ozbati.com
Hello again,
This is what I see : https://drive.google.com/a/transvelo.com/file/d/1X5Oue8rAhEDMTunD-gU0Qrs0ImWoKFVE/view?usp=drivesdk
If you do not see this, please clear your browser cache and check again or let me know where exactly does this issue happen.
Thanks, Ibrahim
thank you it work
SOS – http://damenfrost.com/home-v3/
How do I fix this?
Hello there,
Thank you for purchasing our theme and for reaching us. I looked into your website. I think the issue is because you’ve made static blocks which are used as mega menu as top-level menu items in Appearance > Menus > Primary Menu.
Please add top-level menu items to static blocks. Ref : Wrong : https://drive.google.com/file/d/1OCKcQ1qottfAYfLoun7HyUhRrPyk_udK/view?usp=sharing
Right : https://drive.google.com/file/d/1cIt0LJWmhO_ewIlCwZ2Fa4Tl2hIeZWvL/view?usp=sharing
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi, I need to remove that little slider who contains Logos on the bottom of every page. Thanks
Hello there,
Thank you for purchasing our theme and for reaching us. You can disable brands slider from Appearance > Footer > Show Brands Slider and disable it. https://docs.madrasthemes.com/electro/topics/theme-options/footer/#brands-slider
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thank you <3
Hi MadrasThemes,
My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks
Hello Kax,
Thank you for your email. I will keep in touch should I require additional developers.
Good luck. Ibrahim
thank you for your kind response
Hello please Is there any information if it is possible to update woocommerce to version 3.4.5 ? regards Toni
Hello Toni,
Thank you for your email. 3.4.5 is a security update and there are no template updates. We haven’t found any issues so far during our testing. You can update the theme and there should be no issues. Please do backup your website and customisations before update.
Please do not hesitate to reach us if you have any questions related to our theme.
Thanks, Ibrahim
Can count down timer ( reserved for 10 minutes! see shot http://joxi.ru/nAy0kgjHY3Lpy2 ) show to customer when filling in customer details till confirmation page
Hello there,
Thank you for your interest in our theme. This feature needs to be done with the help of a third-party plugin or custom coding. It is not available as part of theme.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
will you implement in the next update with Abandoned Cart and Recent Sales Pop-Up ?
Hello there,
Thank you for your interest in our theme. The features you are requesting falls under plugin territory and is best provided by plugins. We can help with compatibility issues.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Sorry, it’s me again! How to enable searching by SKU? My site: http://kt-lotok.ru/ SKU for example: CLP1X-110-300-1 If I try to search it, I can see result only if I put cursor in the field, but on the page is written No matches found.
Hello there,
Thank you for purchasing our theme and for reaching us. The search in our theme is the default WooCommerce theme which does not search through SKU. You need to use a third-party plugin to include SKU in search. I suggest algolia as it is a much better and faster search engine than any other plugins.
Please do not hesitate to reach us with questions related to our theme. We are happy to help.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Ibrahim, thanks for your answer! But I think it cannot be built in the header. Or I have no enough skills to put it there. What do you think about using SKU as attribute? Can it help?
If you are using Algolia there are no additional integration required. It integrates seamlessly without any additional code. You can also use this plugin : https://wordpress.org/plugins/search-by-sku-for-woocommerce/
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Yeah, another plugin solved my problem. Thanks again! If I have more question can I ask here or you prefer email?
Hello again,
Glad your issue is resolved. You can use this comments form for simpler questions, for detailed issues that involves us taking look into your website, you can use our support email.
Please do not hesitate to reach us if you have any questions related to our theme.
Thanks, Ibrahim
Hello, I submited a tiket yesterday but you didn’t answer at it, could you please tell me something? Thanks
Hello there,
Thank you for reaching us. Please note that our usual response time is 1 business day. Also please note that your support has expired. I will try my best to answer your support requests. I request patience.
Thanks, Ibrahim
Ok, I’m waiting for it 
I made a payment through paypal to you, can you check?
We do not accept any payments outside of Envato.I did not get any payment from PayPal.
hi, can you help me 1. how to change the countdown timer ? and 2. how to change the landing page to home v3 ?
Hello there,
Thank you for purchasing our theme and for reaching us. We are happy to answer your questions :
1. Countdown timer can be enabled by scheduling your sale. Here are the instructions to schedule a sale in WooCommerce : https://www.speakinginbytes.com/2014/11/schedule-sales-woocommerce/
2. Please navigate to Settings > Reading > Homepage and set as “Home v3”.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello, I have a major problem with the my account page links. I have tried everything from downgrading wc and wp to upgrading to latest versions, disabling all the unnecessary plugins and still no luck. I`ve made a video that shows you the problem: https://puu.sh/Bn3G0/86272d9643.mp4
Hello there,
Thank you for reaching us. From the video I understand that you are pointing to the URL. The URL text is the endpoint which comes from woocommerce setting in WooCommerce > Settings > Advanced. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#my-account-endpoints
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello i want to display more than 48 products (all) on the category page. On which template file i can edit the amount ?
Hello there,
Thank you for reaching us. Please add this custom PHP to your child theme’s functions.php to show all products in shop page : https://gist.github.com/ibndawood/e1c7bf877e949032cb8a5f289250b343
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hey, How do I import this Demo Content.?: https://demo2.madrasthemes.com/electro/home-v3
Any way to select the specific one?
Hello there,
Thank you for purchasing our theme and for reaching us. If you click on one click demo import, it adds all home pages and demo content. They are not separate demos but separate home pages. Once imported, you can choose the home page you want and delete the ones you don’t want.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thank you so much for you kind support!!
Hey Hi how can i add a currency switch on the Top Bar?
Hello there,
Thank you for reaching us. You can use any of the third-party plugins of your choice and hook it to the top bar. We do not have any specific recommendations.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
How can I do that, the hooking?
You’ll have to do it via custom coding or use a third-party plugin.
Would the slider revolution plugin need a licence after the purchase of this theme? Is there any other licence i will require to purchase after we buy this theme to get the same results that is show in the demo site? Thank you.
Hello there,
Thank you for your interest in our theme. Visual Composer is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.
We provide support for Visual Composer and whenever a visual composer update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of Visual Composer.
Once you had updated your theme, you will have to navigate to Appearance > Plugins > Visual Composer and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install Visual Composer. This time you can install the latest version from the theme.
The same applies for Slider Revolution too.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hello,
What is the theme of the child? What is the real benefit in installing and activating it?
Hello there,
Thank you for your interest in our theme. A child theme is an empty theme that is intended to have all your customisations. If you make customisations directly to the parent theme it will be lost during updates. You can read about child theme here : https://codex.wordpress.org/Child_Themes
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hi, during checkout the product on mobile product image did not display i only see title on the product and price, how to make display image of the product during cart an checkout?
Hello there,
Thank you for purchasing our theme and for reaching us. Please add this custom CSS to Appearance > Customize > Additional CSS :
https://gist.github.com/ibndawood/24e7cdec811e38390f53ed59ea1c4c1fYou can also add the code to your child theme’s style.css. Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hey, I have a simple issue with my theme which is that the tooltip for my header items (wishlist and compare) is going out of the page, as you can see in this screenshot:
https://i.imgur.com/1C5ff0x.pngSite URL is https://techstreet.ae
Details: Header v6 and sticky header enabled. Expected behaviour: make the tooltip go under the element if it’s in the header.
Any help is really appreciated!
(sorry I’m not commenting with the account the theme was purchased on, the owner of the site didn’t give me the login details yet and I just have this one problem that I want to sort out)
Thank you!
Hello there,
Thank you for reaching us. I am unable to access the screenshot. Also please post from the purchase account or email our support with the purchase code.
Thanks, Ibrahim