975 comments found.
Hello,
Thank you for this theme! You have done an amazing job, I really love it.
I just have a couple of questions but your support portal is not letting me register on either Safari or Firefox (MacOS Sierra). I’m also getting a warning that it is not secure.
I am having trouble setting up the jQuery Revolution Slider in MAMP. I have installed the visual editor in htdocs, but how do I install the Slider Revolution jQuery Plugin itself? The only documentation I can find talks about placing the files in a site folder, which works fine for the site, but the visual editor can’t find the plugin. I just need to know which files/folders to place in the htdocs root to make this work.
Also, how can I adjust the Visual Editor memory limit. It’s currently set to 128M and the editor is telling me it needs to be 256M min.
Thanks!
Hello,
Thank you for contacting us.
Please download codecanyon-2580848-slider-revolution-responsive-jquery-plugin.zip and codecanyon-13934907-slider-revolution-jquery-visual-editor-addon(2).zip on your PC. Extract zip files and follow these steps below:
Visual Editor Installation Please follow this video tutorial how to install Slider Revolution jQuery Visual Editor Addon https://www.youtube.com/watch?v=TgILovq4LWg
Slider Revolution Plugin Installation 2) Click manual manual installation then find in the extracted folder codecanyon-2580848-slider-revolution-responsive-jquery-plugin/addon-visual-editor find this file visual-editor-extensions-5481.zip and click install.
Hope this helps you, if you have further questions, please feel free to contact me.
Hi there, thanks for your response.
I had already downloaded the files and installed the visual editor in the htdocs directory in MAMP following the instructions in the video. When I get to the “Visual Editor Addon Enabling & Activation” screen in the video (at 6:49 in the timeline), the video shows a manual installation button, but that button does not exist in the actual Slider Revolution interface on my computer so there is no way for me to proceed other than adding the files myself.
So do I just drag the contents of the visual-editor-extensions folder into htdocs? Specifically, the contents of the _MACOSX folder since I’m on a Mac? If so, there is already an assets folder in htdocs and I don’t want to overwrite it so do I just add the new files to the existing assets folder?
Also, how can I adjust the Visual Editor memory limit. It’s currently set to 128M and the editor is telling me it needs to be 256M min.
Thank you.
Thanks for letting me know.
The php.ini file usually is on “C:\wamp64\bin\php\php_ver” where “php_ver” is the version of the PHP you are using (please note the latest version of wamp includes two version of PHP, make sure you edit the right php.ini file)
then on line 397 you can find memory_limit = 128M
change it, save it, and restart the services.
Also please send me the screenshot of the page.
Thanks, I looked up the path in phpinfo and was indeed editing the wrong version.
Regarding the other issue, I’m unable to send you the screenshot right now, but just picture the screen in the video but without the manual installation button. It’s just not there.
Can I do it without the manual installation button? Could you just tell me which files/folders to place in htdocs to make it work?
Thanks for the screenshots, unfortunately the only way to install is using file upload.
I did a new installation and everything went well, it showed the Manual Installation button as well but not so sure why this is happening on your Computer.
Can you let me know what your OS version and the wamp version?
Thanks
I’m on a Mac using Sierra 10.12.6, MAMP 3.5, php 5.6.10, and Safari 11.1.2
UPDATE: I tried it with a different browser (Firefox) and the manual install button showed up. Feeling silly for not trying that earlier, sorry. Hopefully this will help someone else who is having the same issue.
How do I access all of the Add-ons and slider templates from the visual editor? Is there a particular folder I need to copy over to htdocs?
The add-ons slider are in inside the plugin package codecanyon-13934907-slider-revolution-jquery-visual-editor-addon folder name examples 4 and example 5, to install them, please use this video tutorial https://www.youtube.com/watch?v=5fRVCIOz92c
Thank you. I had found those already, but so far none of them appear to be what I am looking for.
I can’t seem to find any documentation telling me how to do the following:
1. How do I open up and work with the 90 hero templates in visual editor? I found the examples folder with all the preview html files, but how do I use them as templates? I can’t import the html files in visual editor.
2. How to enable the add-ons like particles, slicey, panorama, etc in visual editor so I can use them with a blank document.
3. Can you only import .zip files?
Hello
Thanks for getting back to us.
1) All the hero templates presented in the Revolution Slider Editor add-on are included inside the folders examples 5x and 4x. However the premium slider cannot be accessed/imported using the Revolution Slider Visual Editor at the moment on jQuery Version of the Slider provided by the Plugin Author, but we still try including them with Polo as exported HTML templates.
2) I have contacted the Author plugin and waiting for this replay, soon as I got a replay i will let you know.
3) Yes you can import zip files.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues. Thanks. 
Hi there,
Thanks for your response. I’m disappointed that I can’t work with the 90 hero templates in visual editor. Your advertising really made it sound like you could. I guess I’ll try making my own zip files from the html templates.
Looking forward to hearing back about #2.
Re #3, it doesn’t seem like you can import anything that is not a zip file, is that correct?
Hi
Sorry for that, they have decided to do that. (For premium sliders only)
Yes thats correct, this is the way how they made the plugin.
Hello, can you tell me how i can figure out what version of Polo i am running. I know I am on a version of 4.x, just dont know which one? thanks
Hello
Thank you for contacting us.
If you downloaded the package before 27 August 2018 you will be using bootstrap 3. Otherwise you are using the latest version bootstrap 4.
If you have further questions feel free to ask.
Best
Hi, this is an awesome template, congrats! I have one question: the one page menu (features>main menu>one page menu) on mobile device remains open after clicking on any menu item, covering the content of the site. Can I set auto collapse? Or is there any other solution? Thank you for your help!
Hi friend, thanks for contacting us.
The best solution is to disable the Sticky header on mobile devices, simply by removing this class header-sticky-resposnive in #header
If you need further support, please feel free to contact me.
Best.
Thank you for the quick reply! I would prefer sticky menu, what can I do in this case? Thx
If it so, i would like to help you on by doing custom changes on js file. Please 9pen a support ticket here https://support.inspirothemes.com and i will assist you from there.
Best
Great, thank you!
I am a little bit confused as it states Updated version August 2018 version 4.X and then saw another area update for September 2018 I guess also 4.X, yet my newly downloaded version states version 2.0 updated August 2018 in the documentation? And idea’s as to why, and updates are lifetime correct, but not support unless you pay to extend it?
Hi
Thanks for letting me know, please give me some time to check that and be back to you soon as i can.
Thanks for the understanding.
I can’t login to support – please send me an email address to contact you on?
Bootstrap 4!!!. We are eagerly waiting. Thank you Polo
Hi friend
Thank you for your patience.
I would like to let you know that we’ve updated Polo – Responsive Multi-Purpose HTML5 Template with bootstrap 4 and now is available in your Downloads page.
In mean time if you need assistance with our template, please feel free to contact us anytime.
Best.,
Hello, I just purchased the theme and your support site is not accessible, I see many comments in this regard. Please fix it.
In the meantime, I’m trying to replicate the Modal widget that’s on page http://www.inspirothemes.com/polo-v4/widgets.html. On this page when you press the Show Modal button, it shows like in this screenshot: https://snag.gy/RShxay.jpg
However, the same page uploaded to my server shows the modal like this: https://snag.gy/H5Aw6f.jpg
I believe there’s something wrong in the modal source code, see here:
<div class="widget text-center border-box">
<h2>Modal Box</h2>
<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi sagittis, sem quis lacinia faucibus.</p>
<a href="#modalShop" data-lightbox="inline" class="btn btn-modal btn-shadow btn-rounded">Show Modal</a>
<div id="modalShop" class="modal no-padding" data-delay="2000" style="max-width: 700px;">
<div class="col-sm-6 hidden-xs no-padding" style="background: transparent url("images/shop-bg.jpg") no-repeat scroll center top / cover; height:470px;" />
<div class="col-sm-6">
<div class="p-40 p-xs-20">
<h2>BIG SALE <small>Up to</small></h2>
<h2 class="text-extra-large text-green lh80 m-b-30">70%</h2>
<p class="m-b-20">Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi sagittis, sem quis ipsum dolor sit amet lacinia faucibus.</p>
<a class="btn btn-shadow btn-rounded btn-block">SHOP NOW!</a><small class="t300" /><p class="text-center"><em>* Limited time Offer</em></p>
</div>
</div>
</div>
</div>
Help is appreciated, thank you.
Daniel, thanks for contacting me, please give me some time to check this and be back to you.
Best.
Hi, if there is a way to PM you, I can send you links.
Sure, please try to login here http://support.inspirothemes.com and open a ticket. If does not work, email me at ardianmusliu@inspiro-media.com
Thanks
Thanks man, the support website worked fine this time, I subscribed myself and opened a ticket about this modal issue. Thanks for your fast reply.
You are welcome, i appreciate your support as well
how to upgrade my previous website to latest template ?
I was using the previous version of polo theme and customized it into a static php website.
with the latest theme do i just need to replace the css js and images or i’ve manually update the HTML code blocks as well
Hello
Thanks for contacting us.
Upgrading Polo to Bootstrap 4 primarily changes Polo HTML, mostly around the nesting of rows and columns. Here is the list of changes from bootstrap 3 to 4 http://upgrade-bootstrap.bootply.com
If you need further assistance, please feel free to contact us.
Best
Hi,
sorry for my english, i´m german . I
I’ve tried to register in the support area, unfortunately was not easy and everytime an error 
Therefore here: I wanted to use your layout “page-user-register-modern.html”, but this does not scroll down to a screen size up 1280×720 (macbook),
it works only for small resolution . What can I do?
best anke
Hi Anke
Please take my apologies for the troubles we gave you on our support desk.
This page uses fullscreen option. If you wish to disable it, simply open this file and find fullscreen class and remove it.
In mean time if you need further assistance, please feel free to contact me.
Thanks
many thanks!
You are welcome
Hello, the google map on contact page is greyed out, indicating “for development purposes only”. How to fix it?
Registered a new account on google maps platform and integrated my own api key on gMap.
Hello there, please take my apologise for the delay response. I am glad that the issue is resolved and for sharing the solution.
I appreciate it!
In mean time if you need any assistance with template, please feel free to contact us.
Best
Unable to see the text in search button.
Works perfect on the live preview, but doesn’t work as soon as i downloaded in my computer (tried chrome and internet explorer). But the same downloaded code works fine on phone screen (in the phone the search text is visible).
Weird problem. Please help ASAP.
Hi there
Thanks for the feedback, can you please open a support ticket herre and send me screenshot so I can check it and soon as i find the solution i will update the template.
I appreciate your support.
Bedt
If you canot reach me there, please send me an email here ardianmusliu@inspiro-media.com
Best
I have three questions… First, where did you get the abstract network background in blue? Does it come with the purchase of the template in HTML5? Last question is Why is the DNN skin $150 SOOOOO expensive when wordpress is $50 and HTML5 is $10. It just seems crazy that everything for DNN is 5 to 10 times more. Thanks Rob
Hi Rob,
Thanks for contacting us. The background image can be found in pexels.com.
Can you send us the DNN link?
Thanks
Also, I tried to find the background for http://polo.websitescreative.com/Home/Creative-V6-Theme at the pexels.com location but nothing… can you send me the link by any chance?
Hi Rob,
Thanks for the links. The DNN version is developed and sold by my partner, with my license. The price for the DNN is set by the Dnn software market. We only sell the HTML version.
I am so sorry for the missunderstood, i thought you are refering different image. The http://polo.websitescreative.com/Home/Creative-V6-Theme is just a background color with particles effect option, you can find in this link as well http://www.inspirothemes.com/polo-v4/home-creative-v6.html or home-creative-v6.html in your downloaded package.
In mean time if you need assistance with our template, please feel free to contact us anytime.
Best.
Hello! I’m writing here because your support portal doesn’t seem to be working (it prevents me from registering an account in any way).
I just have a simple question: In my download for the HTML5 template there was a pretty old documentation. Is there an updated one somewhere to download? Thank you.
Hi
Thanks for contacting us and sorry for the issues with our support desk, we just fixed the issue login,. You can create tickets now.
regarding to your question, we are about to update the theme soon with bootstrap 4, including documentation. But if you have any trouble or need instruction that are not in the documentation please create a support ticket and we will assist you from there.
Best.
Thank you for the quick response (and quick fix).
Regarding the documentation it’s not a problem, I’ll be fine exploring the possibilities through your examples. I was just curious for the sake of easiness. I’m looking forward to the update. Thank you again!
Hello there,
Thank you for your patience.
I would like to let you know that we’ve updated Polo – Responsive Multi-Purpose HTML5 Template with bootstrap 4 and now is available in your Downloads page.
In mean time if you need assistance with our template, please feel free to contact us anytime.
Best.
¿Do you have a date for the Bootstrap 4 version release?. Thanks.
Hello dear
Sorry for the delay, We are about to release the bootstrap 4 version tomorrow. We are just doing some testing.
If you need support please feel free to contact us.
Best.
hello, i bought this template and i have some problems with slider revolution. I downloaded from drive slider revolution editor and when import visual-editor-extension.zip in the editor says: ” Incorrect addon version! Please download required version 5.4.7”. Can you replace this? can you upload the latest version (5.4.8)? thanks
Hi
Sorry to hear that, I will update files now.
Thanks for your support i appreciate it.
Best.
Hi Alejandro, I just updated the Revolution Slider files.
If you have any other question please free to contact me.
Best.
Hi, if I use this as a landing page. How can I let visitors leave their emails and store them. Because as you know this is not a wordpress site, it doesn’t in my understanding link easily to a database. Is there a plugin or piece of code that I can add for example in the header or in the /js folder which makes it capture emails. What about a mailchimp plugin for such page template. Do you have any idea how to capture emails from users when they leave their emails for me on the page.
Hi,
Thank you for contacting us.
Yes you can do that by using mailchimp.
See the https://www.inspirothemes.com/polo-v4/home-corporate-v7.html and scroll down to the Newsletter section.
you can copy this block an place it whenever you want in your template and then simply follow these instructions to create mailchimp account and api keys. http://inspiro-media.com/Documentation/Polo/#newsletter ThanksThe page shows the template has been updated on 7/30/2018 but the version lower on the page shows 2017. Which is it?? What has been updated since 2017??
Hi iyoung,
Thank you for contacting us.
Recently we’ve updated the sale price from 17$ in to 10 for a limited time.
We are about to release the next update soon with bootstrap 4. I will let you know with an email update.
Thanks for your support so far.
Best
Dear author, this class in the sidebar, cause a jquery break and js execution error: pinOnScroll
Hi xerracool
Thank you so much for reporthing this bug, I will fix it soon as i can and update the template.
If you need support or have any question please feel free to contact me.
Best
You are very welcome… I’m looking forward the new update (release) with bootstrap 4. Best regards,
Hello there,
Thank you for your patience.
I would like to let you know that we’ve updated Polo – Responsive Multi-Purpose HTML5 Template with bootstrap 4 and now is available in your Downloads page.
In mean time if you need assistance with our template, please feel free to contact us anytime.
Best.
WOW it looks great, thanks a lot… please keep up the great work.
Thank you so much for your support, I appreciate it!
If you like Polo, please rate it in your downloads page
Hi! In default theme everywhere uses as hover color rgb(26, 188, 156). How i can change it?
Hello John
Thank you for contacting us.
Yes you can change the base color easily, please follow this instruction here: http://inspiro-media.com/Documentation/Polo/#color-schemes
In mean time, if you have any other questions, feel free to contact our support team here: http://support.inspirothemes.com/
Best.
Are you planning to make this theme bootstrap 4 compatible? If so when is this likely to happen?
Just to let you know you have a crucial typo in your documentation. Font weight class name you have ”.font-wight-”. This should be ”.font-weight-“
Hello there,
Thank you for contacting us, we are so sorry for the delay. We already implemented bootstrap 4 but we are implementing more features for this new version and we had to delay the update.
I want to thank you for letting us know about this misspelling type, we will fix it now.
If you have any question or you need assistance please feel free to contact us anytime we will be glad to assist you.
Best,
No problem. Do you have a rough timescale for the bootstrap 4 update?
I want to decide whether to wait for that version or proceed with current version. Will it be a simple update if I use current version?
Great theme by the way!
We are trying to release it on next week. Hopefully on Thursday.
Bootstrap 4 is a major rewrite of the entire project and migration will take a lot of time, but it is not impossible. https://getbootstrap.com/docs/4.0/migration/ we upgraded successfully but in meantime we are adding more features and doing code check to make sure template will work 100% smoothly.
Thank you so much for your kind words. Please support us by rating our template
Best.
That’s great. In that case I will wait for the update before doing too much more.
I see there was an update today, but no changed log? Is this theme now bootstrap 4 compatible?
Sorry for the delay, i just set the Sale price. Please open a support ticket http://support.inspirothemes.com and i will sent you the bootstrap 4 version.
