483 comments found.
Hello, I have issues installing the theme. The is the error message ( The link you followed has expired.) I have contacted Author, kindly respond. Reagards
Hi, I’m installing for you. Thank you!
Hello, Theme install but demo having error during installation.
(ERROR] Failed to import “cropped-favicon-advent.jpg” (Media) [ERROR] Failed to import “advent-logo” (Media) [ERROR] Failed to import “bg_heading-compressor” (Media) [ERROR] Failed to import “favicon-advent-wp-1” (Media) [ERROR] Failed to import “cropped-favicon-advent-wp-1.png” (Media) [ERROR] Failed to import “trans_map” (Media) [ERROR] Failed to import “art-logo” (Media) [ERROR] Failed to import “bg-map” (Media)
Hi, Please check surely your host allow to make folder, file. You can contact your host provider about this problem. Thank you!
Hello, how do I setup frontend submit new event for users? Anyone with solution please
Hi, Please read documentation here: http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4 Thank you!
I can’t find this session in my theme. You have my login in the email I sent to you, kindly check please.
Hi, Please send your wordpress admin account to email: ovatheme@gmail.com . I will help you. Thank you!
Each time i register as new member i get message like this: (You have successfully registered to ICelebrateStarsTV Tickets. We have emailed your password to the email address you entered.) But i never get to receive any email.
Hi, Because your host doesn’t allow to send mail. Thank you!
Hello, my host sends email very well because i have other website that with registtation and they work perfecly fine. Except you are saying that i have to creat a perticular email a count that will make it work. Kindly advice
Hi, I just checked your site and the mail is working. Now the guest have register and submit event. Thank you!
Okay! a subscriber can register and submit event, Thank you! One thing i did not like is the fact that the user will see other events and admin area, it is supposed to see only his own event and not all the event, because he can edit and its not a good thing at all..
Hi, The user only can edit post that him created. He can’t edit or update any other post. Thank you!
I created account and login and I saw other events and edited.
Did you use any Role plugin for customize role user ?
Yes! But the user still have access to the entire dashboard just like admin
Hi, You can config Role for it. Thank you!
hey guys, could you please show me a vid/image of what front-end user submission looks like. so I’d like to see the process of when a user makes their own event on the site, an event that allows them to set their own prices and sell tickets (without having access to the backend) I’m considering re-purchasing now you have updated 
Hi, You can login page https://ovatheme.com/em4u/member-login/ with user: demo/demo after access to this page to make event: https://ovatheme.com/em4u/wp-admin/post-new.php?post_type=event
Read more here: http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4
Thank you!
Hello, Can a user upload event with this theme?
Hi, Yes user can. http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4 .Thank you!
I mean a new user not admin?
Yes. You can register a user and upload your event. Thank you!
Good! One more thing, hope I will be able to change the dollar$) ( + sN(naira)
Hi, You can change currency and surely paypal, stripe support your currency. Thank you!
Some event takes me to eventbrites during checkout, what does that mean?
Does this theme have booking fee? Eg. If a ticket is usd20 then when you add booking fee it becomes usd 21.2
Hi, eventbrite: baecause you can choose booking by external link. If you use Woocommerce for booking, you can add tax, booking fee. Thank you!
Hello, how do I setup frontend register new event for users? Anyone with solution please
Hi, Please read documentation here: http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4 Thank you!
How do I edit text in Related Event section?
I want to get rid of the text that says “MAY YOU LIKE” on Related Events and Events in this Venue
Hi, You can use Loco plugin and translate Events Manager plugin. Thank you!
Hi, I am not looking to translate. I want to put in different text into that section. I cannot find where to edit it on the theme
Hi, Did you install Loco Plugin and translate Events Manager plugin with text domain: ovaem-events-manager
If it isn’t translate, please send your wordpress admin account to email: ovatheme@gmail.com I can help you. Thank you!
I just sent you an email! Thanks!!
Hi, Please check your email. Thank you!
I insert Google Map Key in Events Manager >> Settings >> Basic but The message – For development purposes only – is still appear. what should I do?
Hi, Please surely you inserted Key exactly. Thank you!
Is exactly de key, I copied it from the google developer console. Should I do something else?
Hi, You have to register your key in Google map platform: https://cloud.google.com/maps-platform/ . You can’t use key in our demo. Thank you!
Hi.
I bought this theme. How can i personalize this section:
https://drive.google.com/file/d/12ckGB0k5g9FDjCuEfmpPU0u9ZNJoEUK3/viewThanks.
Hi, Do you want to change Map or Content in image ? Thank you!
I want to change content in the Image: addres, phones, email. Thanks!
Hi, You can use Map 1 element: http://prntscr.com/ku6xuz Thank you!
Few questions:
1. The demo on the live preview is updates to the latest update ? 2. The login/register page is the same functions that is the woocommerce links use ?, i mean if i installed woocommerce separetly not the one you provide in the package and someone registered through woocommerce checkout is it the same login credintials used to login using the ova theme login/register ?,
( i mean the account used to be created through woocommerce if i installed it as standalone is the same to be created using ovatheme login register which is the same username and password for woocommerce to be used ?)
3. The header still not too while scrolling or its just the live preview not updated ?
Hi,
1: Yes. Demo is using latest theme
2: Yes.When you make account in Woocommerce, You can use it to login in website.
3: Please delete cache and check again.
Thank you!
Thanks everything is working fine (Y),
another Question: If i want to enable the speakers section for a certain single event and disable it for another ?, and if i want to change its name in a single event from speakers to band members and in the other events to be speakers, is there is an option for that ?
Hi, Currently the theme only supports show/hide speaker in all Events. We will note this to update in next version. However you can customize single event template in child theme for this. Send a message to email: ovatheme@gmail.com . I will send file to update this in child theme. Thank you!
hello I would be interested in buying your theme: I would like clarification. 1) Is it possible to have a maximum number of participants for each course? Once the deadline has been reached, I would like the registrations to be closed. 2) Is it possible to have a wishlist for the courses? 3) Is it possible to have a course filter by region? like this https://www.google.com/search?q=leroy+merlin&npsic=0&rflfq=1&rlha=0&rllag=45565463,9171408,6265&tbm=lcl&ved=2ahUKEwjUicrb2bLdAhVMaFAKHShzBtAQtgN6BAgEEAQ&tbs=lrf:!2m1!1e3!3sIAE,lf:1,lf_ui 4 & rldoc = 1 # rlfi = hd:, is:; mv:! 3m12! 1m3! 1d181126.8831238051! 2d9.141083599999998! 3d45.5557381! 2m3! 1F0! 2f0! 3F0! 3m2! 1i540! 2i389! 4f13.1; tbs: lrf:! 2M1! 1e3! 3sIAE, lf: 1, lf_ui: 4 4) Is it possible to have a price difference for registration based on the user? example “student” “sponsor” etc. etc.
thanks a lot
Hi,
1: Yes it is.
Deadline: Yes, you can see this in demo: https://ovatheme.com/em4u/event/happy-wedding/
2: No it isn’t
3: No it isn’t
4: You can make multiple packages with different price
Thank you!
when is the next update ?
Hi, We will update theme this week. Thank you!
Hello, Nice event theme, but I have two questions on this. If I register for an event, can I get the recipt on my mobile phone? Secondly, since its a multiple event, Can a user post event for free and wait for admin’s approval before publishing to the public?
urgent please.
Hi, 1: I dont really understand you mean. Please describe more deteal.
2: Yes. You can register a user in demo then login, access to dashboard admin, you will see Event Manager to make event. Thank you!
My question in brief: 1. how will a user get his receipt for event booked? 2. Can a user upload an event? Thanks
How can I confirm the QR ticket, can any QR scanner on google play confirm the ticket or you have a particular QR scanner?
Hi, The user will receive an email when booking successful. The user can upload an event. You can use any QR scaaner on google play or your camera phone to scan QR code. Thank you!
How many site can use the theme? Also the price of event, can it be displayed I Nigeria currency(Naira)? And lastly, how can I integrate the payment gateway for support my local currency? Thank you!
Hi, a theme for a site. You can use Paypal, Stripe or payment that the woocommerce supports. Thank you.
Do it support this gateway (https://paystack.com)
Hi, You can use this paystack woocommerce plugin : https://wordpress.org/plugins/woo-paystack/. Thank you!
Hello, I have tried to change the contact form on the Slider of the event but unable to. I need to add new field and delete some fields I don’t want. Kind assist to achieve this. Thank you.
And Also when I fill the form with the appropriate data and click the Register Event Button, the form gives this error: “Please fill full require field in form or Tickets are sold out Go Back”
Hi, New Field: The theme doesn’t support option allow make new field because it is relate to database. I can custom work help you.
It isn’t error. Please check again total number ticket that you put in ticket. Also you can send your wordpress admin account to email: ovatheme@gmail.com We will check help you . Thank you!
Okay. Thank you. I just sent you an email.
Hi, Please check your email. Thank you!
Hi
I have 2 question before i make a purchase.
1. I tested the theme and found that QR code is coming in a PDF file in attachment in the email after purchasing a ticket. My question is – Is there any option in the theme to receive the QR code separately in the email and not in the PDF file?
2. After scanning QR code 3-4 field a showing up in a blank page in browser like Name, Email, Description etc. My Question is – Is it possible to design a that page according to my requirement and is it possible to show any fields according to my requirement after scanning QR code? Does this can be done easily? Do the theme have any option for this?
Thanks
Hi,
1: No it isn’t. We we consider to update this in next version.
2: You can design that page. Display other field: We have to customize code.
Thank you!
I purchased the theme as i told you before 
i just have an important comment: The menu is too buggy, as its not smooth if you scroll at the bargaining of any page, it seems that it fade out and fade in again without any animation we want it to be more smooth, check this header menu in this website: https://tickera.com/documentation-category/bridge-for-woocommerce/
also there is a little shadow at the bottom of the menu while scrolling when the menu turns to to white i think need that please .
also is there is a page to request features ?
and thank you for your great theme,
Hi, Thanks for your purchasing. We are working on this. Thank you!
Thank you alot as its so mandatory, also if you can make the scrolling jn the pages to be more smooth than that and thank you again
when is the next update ?
Hi, We will update theme this week. Thank you!
Hi, how about geo location so visitors/users can find events and venues near them? Thanks
Hi, The theme doesn’t support this. We will consider to update it in the future. Thank you!
HI there,
Really like your theme. Couple of re-sale questions:
1. what is the website speed/load times like as well as it’s seo capability?
2. Do you have logins to see how the backend looks like?
3. How stable would a theme like this be for having lots of listings or products, like 5000+? thinking longterm…
4. are there any widgets or shortcodes for displaying the shop products on other pages, such as the top viewed products?
5. Do you offer a theme customisation service if i wanted any more complex customisations? for example i want functionality for people to be able to bookmark events they like
thanks
alex
Hi,
1: Speed: Google 78 Gtmetrix: 85. Friendly with SEO.
2: You can register an account then login and access to dasdboard to see Event Manager backend.
3: Core theme is ok. You can consider use VPS server when your list about 5000 items
4: You can use some shortcodes that Woocommerce supports.
5: Sorry we only support custom simple work. If there are multiple requirement for a feature, we will update theme for that .
Thank you!
Ok thanks. Is there any plans for maps to be introduced so you can view all the events that way and then filter them?
Hi, If there are multiple requirement for a feature, we will update theme for that. Thank you!
when i tried to register an account the confirmation email that is meant to contain a password didn’t. it provides a link that sends you to the login page, but without the password I can’t login….https://prnt.sc/knefvi
Hi, Your message in email is wrong. It is like here: http://prntscr.com/knf7al . Please try again. Thank you!
Hi, I purchased the theme, but also want to use WPBakery Page Builder template library? Do I need to buy a separate license for this?
License page in Page Builder Settings says: “By activating WPBakery Page Builder license you will unlock premium options – direct plugin updates, access to template library and official support.”
So, not sure what I should do.
Hi, You don’t need to buy WPBakery Page Builder plugin. Thank you!
Hi! Pre-purschase questions:
1) Can I create page for each speaker, with his Bio, Rating and Events?
2) Quick register via Facebook and Gmail (Google Plus)?
3) Discount for bulk purchases of tickets?
4) Discount system for frequent buyers?
5) Add to wish list for Events?
6) Recently viewed Events?
7) Discount for tickets which depends on date (early bird price for example)
8 ) Rating for Events (from reply on event for example)?
Will be thankful for replies!
Hi,
1: You can make page for each speaker, with his Bio. In each event you can choose Speaker so you can list all event of a speaker like our demo: https://ovatheme.com/em4u/speaker/tomy-smit/
2: You can install new extra plugin
3: No it doesn’t
4: No it doesn’t
5: No it doesn’t
6: No it doesn’t
7: No it doesn’t
8: No it doesn’t
Thank you!
Hello,
I need to translate strings for the Event Countdown element (days, minutes, ..). I didn’t find the string inside Loco Translate, I sent you an e-mail with our data so that we can receive support for this.
Please let us know. Thanks!
Hi, You can choose countdown language in Appearance >> Customize >> Countdown Settings . Thank you!
How to hide the event schedule per event??
Hi, You can config in Events Manager >> Settings >> Basic Settings >> Show Schedule Tab: No . Thank you!
Thanks, but what if you want it on some events and not others?
Hi, You can choose Yes in setting. If you don’t want display it at frontend, you can remove schedule in backend. Thank you!
Is this theme compatible with Divi?
Hi, Sorry I don’t test with it ago. Thank you!
