143 comments found.
excuse me, how can I delete the shopping cart button on the theme head?
Please disable the WooCommerce plugin to remove the shopping cart icon. In case you want to use WooCommerce plugin, please add the following code to the Custom css field:
.cmsmasters_dynamic_cart_wrap {
display: none;
}
Thank you!
how can I delete the “book now” button from the head of the theme?
Hello, thanks for the question!
Please proceed to the Theme Settings – General – Header and uncheck the Header Button: https://www.screencast.com/t/sNLddlq9pObM .
Thank you!
I apologize, I was referring to the elimination of the “cart” button…
Thanks for the clarification!
You can disable WooCommerce plugin to remove the shopping cart icon. In case you want to use WooCommerce plugin, to remove the cart please add the following code to the Custom css field:
.cmsmasters_dynamic_cart_wrap {
display: none;
}
Thank you!
I bought the theme for my site. I chose to use the puzzle to display the rooms on the home page, but the slide is to change the size of an image to another causing a shift of the whole site, although the images are the recommended size. In addition, the image that is taken for viewing on the home page is the one set as an image in evidence in the room, instead of the one set on the puzzle project. Can you help me solve the problem? Thank you
Hello, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request at http://cmsmasters.net/support/ and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Ok very thanks
Hello all
the google map showing :
This page can’t load Google Maps correctly
please advise
Hello, thanks for contacting!
Please add your Google Maps API key in Theme Settings – Elements – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.
Thank you!
succeeded thank you
You’re always welcome! Please don’t hesitate to contact us in case of need.
Hello I am working on a project and I want the theme, does it support french language ?? and how do I translate ??
Hello, thank you for contacting!
There are no ready translation files for French language but it will be rather easy to translate the theme as it comes with a .pot file. Basically, this is a list of all words and phrases that are present in the theme, and you will need to go through it and add translations for them. Theme documentation that is included to the theme package contains a rather detailed instruction on translating your website.
Should you have other questions please contact us at http://cmsmasters.net/support/
Thank you!
Is this theme compatible with WPBakery Page Builder?
Hello, thank you for contacting and for your interest to the theme!
WPBakery Page Builder isn’t included in the theme package and we can’t guarantee its compatibility with the theme, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
On our demo site we use our own Content Composer – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged. Our Content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements.
Please feel free to contact our support at http://cmsmasters.net/support/ if you have other questions.
Thank you!
I wanted to know if there were different graphic layouts of the menu, with logo in different positions
Hello, thanks for contacting!
The theme provides opportunity to set needed Header style: https://www.screencast.com/t/fKipdvTrGb02 .
It can be Fullwidth as on our demo, Default: https://www.screencast.com/t/8O8XEn0k11 , Compact Style Left Navigation: https://www.screencast.com/t/tFA4OXxN0l , Compact Style Right Navigation: https://www.screencast.com/t/w6alsqABi5 or Compact Style Center Navigation: https://www.screencast.com/t/3qjls43dwGJ .
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi,
I can’t activate my Hotel Lux Theme on my website. The code doesn’t work …
Can you help me?
All the best.
Alex.
I’m so sorry, I’ve just found the answer about my question. It’s my fault, I bought a wrong theme : Hotel Luxe. And yours is Hotel Lux (without the e). Now I need to buy yours because it is the best one 
Thanks. Alex.
Hi Alex, thanks for contacting and for choosing our theme!
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Our support agents will gladly help you with the theme setup, just please contact us at http://cmsmasters.net/support/ if you need any personal assistance.
Thank you!
can we add custom icon for room category i need to add some image icon.. pls let me knw how can i do
Hello, thanks for asking!
As for the custom icons adding – to add your custom icons set there will be a need to customize the theme files, we can send you a detailed instruction for icons adding, just please send us a request at http://cmsmasters.net/support .
Thank you!
is compatible with Gutenberg ?
Hi, thanks for contacting!
An update for this is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://cmsmasters.net/support after purchasing the theme, and we will provide you with the latest theme version right away.
When creating or editing the page/post you will choose what editor to use: https://www.screencast.com/t/UNM4DpJDN . We added a possibility to switch to our composer: https://www.screencast.com/t/6XSGZSzVX . So you can create different pages using Gutenberg and our Visual Content Composer, just please note that you cannot use both on one page/post. Appreciate your understanding.
Let us know if you have further questions, thank you!
how can change the H3 font size on mobile view
Hello, thanks for contacting!
This requires some custom coding, if you contact us via a personal ticket, our support team will help you with this – http://cmsmasters.net/support .
Thank you!
I purchased Hotel-Lux V1.0.3 and i have V4.9.8 wordpress and I cannot use the content editor. Do I new to renew support to get the lasted update of Hotel -Lux?
Hi, thanks for contacting!
The 1.0.7 version is available on the Themeforest, please download it and update the theme and the plugins, it should solve the issue you have. Please note that updates are provided for free, there are no need to extend support to receive them.
Thank you!
Thank you for the quick response. I have downloaded again and I am still showing V1.0.3 for Hotel Lux
Thanks for your reply!
Please note that the easiest way to update the theme is to rename the old theme as hotel-lux-old in your wp-content/themes folder. Then you will be able to upload the new theme hotel-lux.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
how to remove the slider first background image from http://duwa.staging.wpengine.com/ (http://duwa.staging.wpengine.com/wp-content/uploads/2018/09/ana-azevedo-721704-unsplash1920-x1080.jpg
Hi, thanks for contacting!
We would need to take a look at the issue on your end, could you please submit us a support ticket at http://cmsmasters.net/support ?
Just please make sure to add all the needed credentials to your ticket when submitting. Thank you!
Hi ,How can i add the Font ’ Alex Brush’
Hi again,
Instruction for Google Fonts adding can be found in our How-To in the Appearance Settings chapter: https://www.screencast.com/t/4feoU8tL .
For the personal assistance please submit us a request at http://cmsmasters.net/support and we’ll be happy to help you.
Thank you!
Hi How can change header top right “BOOK NOW” active and over color change
Hi, thanks for the question!
The matter is that the button background color depends on the Header Middle Links Font Color and Header Middle Links Font Color on Hover that can be changed in the Theme Settings – Colors – Header tab: https://www.screencast.com/t/uy8hKTPMd6 .
To change this color for the button only I can recommend you to add the following custom css code to the Theme Settings – Elements – Custom codes tab:
.header_mid .cmsmasters_header_button {
background-color: #999999! important;
}
.header_mid .cmsmasters_header_button:hover {
background-color: #6a6a6a! important;
}
Please set needed colors and save changes. Thank you!
Hi I,m sorry I think you didn’t understood Actually, I needed to know how to change the colour of the button labeled “Book now” on the top header right side Thanks
Thanks for your reply!
The css code in my previous reply works exactly for the “Book now” button in the header: https://www.screencast.com/t/w6PuqwUs . Please add it here: https://www.screencast.com/t/ACk0UBHLEf with needed colors instead of #999999 and #6a6a6a.
Thank you!
Its work ,Thank you very much
You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.
Hi i need to change home pages slider button and text colors , how to do it , thank you,
Hi i need to change home pages slider button and text colors , how to do it , thank you,
Hi, thanks for the question!
The slider on the Homepage is made via the Slider Revolution plugin. Please edit the slider, click on the button you need to change and edit the settings in the Style tab: https://www.screencast.com/t/adUiVFw2RmL .
Here you can find more info about Slider Revolution: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ .
Thank you!
Thank you very much
Hi I need to four columns rooms how can I do it http://duwa.staging.wpengine.com/projects-grid/ Thank you
Hi again, thanks for the question!
Please note that Rooms Portfolio shortcode provides opportunity to choose number of rooms per row: https://www.screencast.com/t/973QWjdgtnns .
Thank you, should there be anything else you wanted to ask please do so!
1. 4 columns will be shown for pages with a fullwidth layout only, my question is how to change full width the page
2.how can edit /large-gap-masonry/ pages images
I choose> Page Layout> full width its not work
1. To change the section layout to full width please edit it: https://www.screencast.com/t/pLpqj9LYGeLQ and set Custom content width with 0 paddings: https://www.screencast.com/t/kPxTnmDv . And you’ll achieve the following result: https://www.screencast.com/t/VaytajNWr0k .
2. To edit the images used for masonry puzzle layout please edit the Room and set needed image here: https://www.screencast.com/t/BfLZXQ0bQ .
Thank you!
Thank you very much
Hi, please add the featured images to these rooms: https://www.screencast.com/t/FnH5TFwvAH in order to display them in the Room Portfolio.
Thank you!
Thank you for guidance ,add the featured image to Luxury Family Double Room Suite,my http://duwa.staging.wpengine.com/projects-grid/ want saw it
We’ll be happy to help you, but as the problem is a specific one, we need to see what happens on your end. Please send us a request at http://cmsmasters.net/support/ and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket. Thank you!
1. how can change the banner font style “ROOM”
http://duwa.staging.wpengine.com/ahangama-surf-yoga-retreat/ 2.How can change the rooms headings font styles http://duwa.staging.wpengine.com/no-gap-masonry/ Thank youHi again,
1. To change the Heading font option (for the ROOM) please proceed to the Theme Settings – Fonts – Headings and change the H1 google font: https://www.screencast.com/t/EbpClTOO .
2. To change the room’s title font in the Rooms Portfolio you can add the following custom css code to the Theme Settings – Elements – Custom codes tab:
.cmsmasters_project_puzzle .cmsmasters_project_header .cmsmasters_project_title a {
font-family: 'Cormorant', Arial, Helvetica, 'Nimbus Sans L', sans-serif !important;
}
Just set needed font-family and save changes.
For the personal assistance please submit a support request at http://cmsmasters.net/support/ . Thank you!
Hello,
I have a question for booking request, is it possible to customize the form “room reservation” by displaying the details of the price of the reservation?
For example, the price of the rental (possibility to add different rates depending on the season)? Add services and prices in the booking request form?
Thank you for your support
Hello, thanks for contacting!
For the booking system we use the Ninja Forms plugin: https://wordpress.org/plugins/ninja-forms/ , here you can find more information about it: https://ninjaforms.com/documentation/. Hope it will be helpful.
You can always download the plugin and go through its settings to see whether its functionality suits your needs.
Besides please feel free to ask any questions about theme functionality, we’ll gladly answer them. Thank you!
I thank you for the documentation, can you tell me if this plugin can have a link with the rooms (compatibility with the theme hotel of your template). For example, see availability, different prices, additional services? Do you have the possibility to add a search filter on the room page? (check in, check out, guest number etc)?
Thank you
Thanks for your reply!
Such functionality isn’t available, we use a custom post type just to display the info about the rooms with Ninja Form widget in the right sidebar: https://www.screencast.com/t/vOhJS8KaQx . Appreciate your understanding.
Thank you!
Ok fine thank you
Hello,
I would like some information about your Hotel Lux template. Can we import a template already created?
Thank you
Best regards
Hello, thanks for the question!
Sure, the theme comes with an .xml import file that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.
Demo content can be imported in 3 steps: content import, settings import, sliders import, but it can be done really fast – please see the video tutorials here. Besides, we provide our customers with detailed documentation and our support team is always ready to assist you if any help is required.
Thank you!
Ok fine, Thank you for your support
You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.
Hi, we have installed theme here https://aegeon-hotel.gr/ , a few days ago we noticed that icons are not displaying ( see https://goo.gl/5Bk6Fq ) , but when we are logged in icons are displaying correctly (see https://goo.gl/VmWKNS ) . Users are seeing the site without the icons and that is a problem, how to fix that?
Hi, thanks for contacting!
Please add the www before the site address in the Settings – General. Please check your site displaying with www: https://www.aegeon-hotel.gr/ – all icons are displayed correctly.
Thank you!
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
You have right about www but I already have www on Settings – General (see https://goo.gl/F7naN3 ) , why wordpress doesn’t force www and lets the page load without www???
Thanks for getting back to us!
Please note that this issue is not theme-related and refers to the server configuration, there is a need to make changes in your .htaccess file. I can recommend you to contact your hosting provider regarding this. Or you can submit us a personal request at http://cmsmasters.net/support/ with WordPress and FTP credentials, and our support agents will investigate this issue. Please note that according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please provide a code that verifies your purchase of the extended support. Appreciate your understanding.
Thank you!
How can I edit Check- avaibility button on Homepage. I have tried bu Can not find anywhere to edit.
Hi, thanks for contacting!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
This button: https://www.screencast.com/t/Jwj71w8s is a part of the Ninja Form added to the sidebar via the Ninja Forms widget: https://www.screencast.com/t/5ugWE3N1bT . To edit it please edit the needed form: https://www.screencast.com/t/C2ukd87y , https://www.screencast.com/t/zJVLeF77 . More information about Ninja Forms plugin can be found here: https://ninjaforms.com/documentation/ .
Thank you!
Can I see a guest’s history? For example, I would like to know how many times a guest stayed at my hotel.
Hello, thanks for contacting!
Such functionality isn’t available, though you can use a third party plugin for this purpose, we just can’t recommend any at the moment as we haven’t tested mentioned plugins compatibility with the theme, that’s why can’t guarantee it. Appreciate your understanding.
Thank you!
Hello, I have 2 questions regarding this template:
1- Categories section, where to set the background image for each categories? Or is it possible to not enable the category to be clickable?
2-Similar question for the section apartments category ( pj-categs/cable-tv/) how can i disable the clickable function?
Thanks.
Hello, thanks for contacting!
The background images for all archive pages is set in the Theme Settings – General – Content tab: https://www.screencast.com/t/VtcKANmMaICZ
To set different images for each category or to make the categories non-clickable there is a need to add custom code, if you contact us via a personal ticket, our support team will help you with this – http://cmsmasters.net/support
Thank you!
Hi before I purchase the theme I am just wondering if the background cursive font, e.g. “welcome” on the homepage, can be disabled?
Hi, thanks for contacting!
Sure, you can delete these words or use another font: https://www.screencast.com/t/MPJNGPUY
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
