1254 comments found.
Hello! I need your help for an issue.
I would like to remove the space between the logo and the slide. I tried to do it by processing the header_bottom but it is not that? There is nothing there to remove.
Thank you
Hi there,
Could you please submit ticket and provide your site link, Then our support can provide better help you on your site. https://codevz.ticksy.com/
Regards
Thank you! For now i’m good! I found a solution! I’ll submit a ticket for my next questions!
Hi! I’ve built my homepage with visual composer, but when I viewed it, I couldn’t scroll the page from header to footer, It’s seemed to struck in the content.
Hi there,
Could you please provide your site link? Or submit ticket on our support site and include your site link. https://codevz.ticksy.com/
Regards
Pre sale question -
1) Is there Login / Signup, User profile option or any tested plugin that can be integrated to get Login / Signup, User profile option.
2. Is it possible to display Menu Button (Menu, Call to action button) only to registered user / logged-in user and not to others visiting site?
TIA.
Hi there,
1. We haven’t tested plugins for this purpose, If you have any plugin suggestion, Please share with us, We can test it and make it compatible with theme.
2. This feature is not available currently. Its easy for us to adding this features, But we need more time to decide about it.
Regards
Hi Codevz,
1. Can Woo-Commerce Logon / Signup / Profile be used on the site by enabling them in Woo-Commerce settings?
2. Possible to provide this feature via CSS, in next project its important for me to have this. If not CTA button even a link in menu that appears only to registered user / logged-in user will work for now.
TIA.
1. Yes, they have separate pages that woocommerce provided
2. Please submit support ticket, Our support will help you with custom CSS
we install Those plugins to show the popup when Contact Form 7 has been submitted. Contact Form 7 Popup Message
Popup for Contact Form 7
Both work perfect on other themes but on xtra theme never shows the popup.
Hi there,
Please check your ticket.
Regards
Hey Thanks for the themes. Two questions: 1) I was wondering was there a woocommerce plugin that came with the SEO theme. I couldnt find it today when I went to the shop tab. My site is www.thdigitalmarketing.com. 2) Is there a way to update the theme to the new WPBakery version?
Hi there,
1. I didn’t get your mean, We haven’t any plugin for SEO, only in page settings we provided two field for SEO. Please explain more details if need any help on this.
2. Delete it and install it again from Appearance > Install Plugins, Plugins are on our server repository.
Regards
Thanks for answering question number 2. With 1, I thought on the SEO Theme Demo there was a woocommerce plugin displayed on the Shop page. If thats not woocommerce on the shop page, what is it? I am trying to replicate those items on the shop page.
Apologies for my answer #1 I didn’t get your mean that time. Shop pages on all demos are woocommerce plugin. theme is fully compatible with woocommerce.
How to solve it ? Really appreciated for the help. Tq
Hi there! I’m really curious why your theme is in such a good price?!
Also, according to your info at the details, it’s like we can customize the theme as we wish to. Can we also use the blog posts/categories/tags at the front page? And for example set a section with 4cols and at each col we have a different category article?
Hi there,
We want to invite people specially freelancers to at least test our theme once, Because we believe if they buy it once, they will back and buy more licenses for their products. We will keep this price until we reach 60 or 70 demos.
You can split columns and add Posts Grid element and change its query for tags or categories or etc. Also you can use blog posts templates in page builder. In the future also we have plan for adding new elements for posts and post types.
Regards
As you can see i decided to trust you!!!! So, i’ll let you know about my experience soon!!!
Pre sale question -
Can WooCommerce be used for checkout from pricing table (No actual product, just service with description). TIA.
Additionally – Checkout from Contact Form (Form to be used to capture service requirements) and user pay for the selected package.
Hi there,
I’m not familiar with such thing, But I found there are some plugins and extensions for this purpose.
1. https://woocommerce.com/products/storefront-pricing-tables/ 2. https://wordpress.org/plugins/easy-pricing-tables/
And if they works with add to cart, then after that you can use this plugin for skip cart page: https://wordpress.org/plugins/woocommerce-direct-checkout/
Regards
I couldnt update Bakery Page Builder in XTRA theme, is it not full license ? how can i update it?
Hi there,
According to themeforest rules, When you purchase premium theme with bundled of premium plugins, You DO NOT need to purchase plugins and without license key or register code, plugins will works fine with theme.
About updates of plugins, When plugin author release new update, We will update our theme as well and our buyer also can update their plugins.
Recently I noticed WPBakery released new update on their site, But not on codecanyon where we bought it as extended license, So I contacted them and they said update is in beta version and officially not released.
Anyway when we release new theme update, you can delete your WPBakery page builder and resintall it from Appearance > Install plugins for the new version.
Regards
Hi Admin, have 6 theme licenses (All used). How do i differentiate which theme is used where (In case of removing theme from one project and using it elsewhere). Thanks.
Hi there,
Currently we haven’t activation process on this theme and you can delete it from one site and use on another site, But in the future updates (v3 or v4) we will add activation process. Currently our mission is adding new demos, our goal is reaching 70 demos.
Regards
Okay, So currently I can delete site and download theme (Any from the 6 theme I have) and install on new site?
Yes you can do it.
when i upload demo blank page is display.it is not proper imported. please help me.i already send mail to your support team. please help its urgent.
Hi there,
Please be patience, Our support will answer your ticket asap.
Regards
Hi, I’m using construction sample data trying to get the logo image larger. It has inline styling set to 150px. If I change it using customizer it only changes the element around the logo. I need to change the inline style of the logo img itself please let me know where I can find source.
Hi there,
Go to Theme Options > Header > Header and find logo element then you can open it and change logo custom width size.
Regards
Urgent Q: Where are these located in the builder: http://xtratheme.com/elements/carousel/
was thinking templates but why does it show all messed up – https://i.imgur.com/e6eI7eu.png
Hi there,
We are aware about templates images issue and in the next update we will fix it. About that page carousel, some of them are not in templates but some other are, Please submit support ticket, I will give you that pages shortcodes. https://codevz.ticksy.com/
Regards
No rush for now, just hope they eventually get put in.
btw – ”, But in the future updates (v3 or v4) we will add activation process.” Comment below from you – this will make me sad, i never purchase themes that do this because of local building
No worries about that, We know most of our buyers are freelancers which are working with XTRA on their server or localhost until create a client site. We will provide a method for them 
More we want to make sure buyers do not violate license rules which envato recommended authors to have activation process. Another thing is, activation process only will limit some parts and not whole theme features.
Hi 
I bought the theme recently and I have to say this is the most easy to use theme I’ve ever dealt with. The live editor of the theme settings is amazing! Everything works quick and I’m actually having lots of fun in creating my site. Thank you for such great product, this price is unbeatable too, wasn’t expecting such high quality! Keep up the amazing work
Hi there,
Thank you very much for your kind words, We are really appreciate that and this will motivate us to provide good updates and new demos to keeping this theme popular.
Regards
I’m trying to translate theme using LOCO translate plugin but I think this theme doesn’t compatible with LOCO translate.
I want to translate (Read more, Next, Previous, etc..)
Could you tell me please how I could translate these words using a free plugin?
Hi there,
I need to check it, Please submit ticket, I will inform you about it.
Regards
the hospot seems cant be set. cannot save.
Hi there,
Please check your ticket.
Regards
If you guys add an option to so we can create a different header for each page, this theme will be our number one to go theme for every project.
Hi there,
Thanks for your suggestion, Its possible for us to adding it but its hard to understand for users. We can add custom theme options support for individual pages, If we found a good solution for implementing this feature the we will do it for sure. I can see some other themes have different headers for different pages, because they haven’t header builder feature and all their headers are static design.
Regards
Hello! Thank you for new themes. Beautiful and interesting. I would like to know is if getting ready to release the theme with the plugin bbPress to create a website -“bbPress (Forum)” I would like to see a demo of “Fishing” is a hobby of many men. Thank.
Hi there,
Currently we’re working on 5 new demos and we will release them soon. After that in the next 5 demos, we will included a demo for bbpress forums.
Regards
Thanks. I’ll be waiting.
What about post gallery images in back-end ?
Hi, We have it in update list, Our developer will add it in the future updates.
New importants requests : add (team members, logos, albums photos,testimonials) as separted post type and taxomony in wordpress each one as menu, and we can put it in pages by Visual composer like your demos now !
Thanks for your suggestions, Out theme structure is a little different than some other themes, For example we do not provide a type of team member but there is team member element with stylekits, also combining content box, image and title can do it.
Why we did it? because we made it with freedom to create any type of members, testimonials, logos, carouse, etc. If you check other themes, they will give you post type for some elements but they are limit to a few types of styles.
Anyway I will forward your message to our developers and they will decide about it. Again thanks.
