127 comments found.
Please let me know how to add fonts files and/or Google Fonts. I also sent an email yesterday.
Hello. I replied you 5 min ago 
Check your email.
Regards, ForBetterWeb.
Hi! I tried to change language in Wp-content/ Plugins/ Universal-portfolio/languages I added .po and .mo files but is not working , what can i do? and also I need to change “enter keyword” in search bar, and “one comment” in post comments Thank you
Hello. Write to our email support@forbetterweb.com
Thank you.
Hey, I just purchased your theme and I can’t seem to find the theme settings to change the colors, header type, menu styles etc. There seems to be very little options in the Customize>Appearance panels. Do I actually have to restyle every single button and element?
Hello. Better, ask questions via our support email support@forbetterweb.com
Thanks!
Just downloaded, got a virus notification.
“TrojanDownloader:JS/Jasobfus.B!ml”
Waiting for support to reply to my message.
This files is safe. You can check it here: www.virustotal.com
Windows Defender is notorious for false positives. In fact, even more interestingly, if you disable Defender, download the file, re-enable Defender, and then manually scan the zip file by right-clicking on it, it doesn’t detect it as infected.
If you’re still concerned, you can contact Envato support http://enva.to/Help and they’ll have the file re-checked.
Cheers!
Hello Egor.
I just boght the Universal Theme, But I’m having ploblems to find the Demo contents and the slider configuration.
I just upload the DEMO.XML but nothing happens.
The Slider, is a mistery for me. Seems that there ir no plug-in to configurate.
Thank you so much for your help.
Best regards,
Hello. Better, ask questions via email support@forbetterweb.com
Thanks!
Sent! Tks.
Ive not had an response from support?
waiting for demo contact
No reply?
Hello. We have installed theme and uploaded demo content yesterday.
Check you spam folder: http://take.ms/wK0amh
Regards, ForBetterWeb.
Thank you Demo installed perfectly
Love the theme! Was wondering if there is a child theme available. Thanks!
Hello. Better, ask questions via email support@forbetterweb.com
Thanks!
Hello! I like the theme very much
I have a question about the portfolio – is it possible images in portfolio to be seen such as in a lightbox gallery or similar (not to open a new page with the project)?
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
Hello, I just purchased the theme, upon attempting to download it said “Failed, Virus detected” was wondering if you could explain why the zip file has a virus in it
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
Hello, does this theme support embedding from Vimeo for the portfolio videos and full-screen hero videos?
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
how or where can I change the language for the date on the coming soon countdown? thank you
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
can somebody give me the name of the mouse effect on the coming soon page 2? thank you
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
Hello, could you tell me which plugin/part of the theme is editing the Wordpress Search? It makes the theme incompatible with this wonderful plugin: https://wordpress.org/plugins/echo-knowledge-base/
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
How can I add the mouse wheel and other features to other pages? Why are they locked only to specific pages? I’d like to use those features on some of my other pages.
Hello.
Thank you for your question. If your request is actually, please forward it to our support email.
Thank you!
does this theme comes with the demo content files?
Yes
hi video start too late about 5 sec later start .is it changeable?
Hi. I created a homepage with a Ken Burns header. It has 4 images ~400k each. When I’m viewing the page, Chrome starts using up 40% of my CPU. I’m on an Intel i7. Is this normal? Is something wrong?
Actually, this happens on any page on my Universal site. The CPU usage from Chrome jumps up to 40 – 50%. As soon as I close the tab it goes back down to 1 – 5%.
Hi,
is it possible to change the language of everything within the theme? Because it is for a Dutch company.
Thanks,
Nino
Can I change the name of the portfolio? I would like to change it to “projects” instead. Thanks!