120 comments found.
Hi!
Awesome theme, I really like it. Though, I still don’t know how can I hide the top bar, because even if i hide it in Customize it is still there. And the same thing for the header, it don’t changes at all, it just stays the original one, even if I change it also in Customize. Can you help me with these issues? Dorothy
Hi
The general customize for header, topbar can be found in Customize section. Moreover, in each page, you can find the customize for each page – this section will be priority (In each page – then, general customize)
The setting in Page Options will take the customize in Customize section. You can check it here: http://prntscr.com/kxzk4y
Thank you for your quick reply! 
You are welcome. If you need further help, please open a support request at http://support.thememove.com and our developer can help you
I agree with coryinthelou. It would be nice if we could see what each header, topbar and footer option looks like. There are so many and its time consuming to find the one you want to use. Screen shots of each would be helpful . The template is good so far, but the only issue I’m having is that the revolution slider slide did not import into the template. Is there a separate download for this?
I see. I’ll ask our content team to make the demo for header & topbar. You can open a support request at http://support.thememove.com and our developer will send you the package of the sliders
Regards,
TM
Hi there, I entered my purchase code and did not recieve and email with a code to enter a ticket. I need to get started on the slide tomorrow. Is there a way to send me the package of sliders tomorrow? Regards Kim Y
Hi,
Can you send me a direct mail at thememovedotcom@gmail.com ?
Hi,
This is the headers & top bar article: https://thememove.com/tractors-amazing-header-top-bar-styles/
Is there a visual guide to all of the header options somewhere?
Come to think of it, it would be great if there were guides for all of the various options—top bars, headers, separators, etc. Does this exist, and if not, can you create it?
Hi,
Go here for customize the headerof all: Customize -> Header. http://prntscr.com/kvltba
Customize for header of each Page: Page Options -> Header http://prntscr.com/kvlt12
More over, you can find all shortcodes in “By Tractor” Tab http://prntscr.com/kvlthk
If you still need any question, just open a support request here: http://support.thememove.com
Regards,
TM
Thanks for your reply, but these screens do not show a preview of the headers, top bars, separators, etc. Can you please create a demo showing all of the options in action?
Hi,
If you cannot figure it out, just open a support request, our developer will help you
Regards,
TM
It’s not really a question of figuring it out. It’s a question of convenience. A visual gallery of these options would save us a ton of time. Please consider it.
So, open a support request at http://support.thememove.com – the support team will help you.
We’ll also update the documentation in the future. Thanks for your comment.
Having issues with WP Bakery video player element. Seems to be adding a weird height to videos on pages: https://d.pr/i/mkEN0w
Hi Siebird,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
Thank you – A perfect theme for my needs to customize details in design – a lot more features than the description shows (often the opposite) – can understand it, because there are lots to explore …. but easy as a pie to come Start with demos.
Hi 60seconds,
Thank you so much for this comment. We understand that you are really a great customer. We will try to update our documentation as much as possible. If you need any help, you also can ask our developer help at http://support.thememove.com
Best Regards,
TM
hi there,how to change phone number on top of right webpage?
call us for any question (+00)888.666.88
Hi,
You can go to Customize > Header > Header Style to edit the phone number
http://prntscr.com/kpayj6
Why replying is so slowly ? we are waiting for few days !!!
Hi,
Can you tell me your ticket number?
Please send me video how to creat a footer ，and also where can I place traffit code？
my ticket number: #23904, i need your help as soon as possible.
Problem on the homepage 3 design with the logo its linking to your site cant change it
img src=”http://tractor.is/wp-content/uploads/2018/07/light-logo.png” alt=”” class=”custom-logo” srcset=”http://tractor.is/wp-content/uploads/2018/08/logo_03_header.png 2x” ??
Hi,
You can change it here: Edit Page -> Page Options -> Header -> Custom Logo
No you cant. It’s from the imported demo, it wont change it..
If you met this issue, just open a support request at http://support.thememove.com and our developer will help you
please send me icon code, so i can use different icon codes.
Hi, you can search “Iconic”
please send me website, but also i cannot find out when i searched iconic.
also please inform where can i put Traffic code in website ?
can i use on two different domains?
and how to active slider plugn?
Hi,
You should purchase second license if you want to use on 2 different domains. The slider plugin doesn’t need to be activated for using.
Regards,
TM
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Congratulations! Good Luck With Sales
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Congratulations! GLWS
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Nice work, GLWS
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