168 comments found.
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Hi – where in the theme can you add google analytics code
Hi,
You should install a child theme, then override the header.php file from parent theme and add your Google Analytics code to it.
If you have any question, please create a ticket in our support system: http://support.thememove.com.
Regards
Sorry I bought this theme and need to remove some widget I don’t used. Example Our Values and Projects section. Could you please give the way to remove these sections. Thanks.
Do you want to mention the homepage: http://finance.thememove.com/ , don’t you? You just have to go to edit page and remove them. If you cannot figure it out, you can open a support request at https://thememove.freshdesk.com and our developer will help you
I edited it. Thanks for support.
Sorry, still http://finance.thememove.com. I have another question about the News Grids template. This theme have the News Grids template for Posts. But it have just applied for Page Creating. My case, I want to add a category page. But can not use the News Grid template which your theme is supported. So any place to config this case? Thanks.
Hi,
Pplease directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Make sure that you have already provided all the information above to get the fast response.
We are waiting to give you a hand.
Best Regards,
ThemeMove
Hey there, I’m having some 500 errors trying to install the demo content. Can I please get some help? Thanks.
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
Ok thanks.
You are welcome.
Hllo Author, you need to update the theme to support the lastest version of wordpress which was released yesterday.
We’ll update asap.
Hi, does the theme support PHP 7.2 version? Kind regards Sari
Yes, it does.
Regards, TM
Hello, at some point I was able to change the URL of my site’s logo but now I can’t remember how to do it. I can’t find it in the documentation, any recommendations?
Hi,
You can go to Customize > Header > Logo to change the URL: http://prntscr.com/kb3iql Regards,TM
Hi, thanks so much for the reply. I was actually trying to figure how to change the link URL…so when a user clicks the logo it sends them to a new URL. Right now when a user clicks it only sends them to the homepage.
Hi,
You can edit here: http://prntscr.com/kcleo8
Regards,
TM
Recurring problem:
I have a mail notice about updates and that they are available at themeforest downloads. They are simply not there and themeforest says that it is of course the developer that is responsible for that. How can I resolve this issue. I do not have support time left but the updates were supposed to be included in the first price.
Could you please send me the link to download the updates.
Thanks
I have a site which currently utilizes this theme. I’m setting up a new site and was wondering if there’s a way to make a carbon copy of the first site and copy it over to my new site and then edit and change it from there
Also, I have already purchased a new license for the new site. Many hours were spent formatting my first site and it would save a lot of time and effort if i could simply replicate it and then make smaller edits rather than set everything up again
I have a mail notice about updates and that they are available at themeforest downloads. They are simply not there and themeforest says that it is of course the developer that is responsible for that. How can I resolve this issue. I do not have support time left but the updates were supposed to be included in the first price. Thanks
Hello, my license is linked to a domain I no longer own. How do I change the domain?
Hi, If you want to use the theme for another domain, you need to buy a new single license.
Are you serious, I just wanted to use this theme on another domain. Well, I’ll just throw the license away and will not buy another license from you. There are too many good other themes for that.
There is no longer this domain and I wanted to use the license now on another domain. The license is now unused, so nowhere more installed. If your licensing policy is so, I’m guaranteed not to buy a license.
Yes, you can use this license for another domain when the old domain doesn’t use this theme. Just install the theme on the new website then fill the purchase code in Insight Core. If have any difficulty, please submit a ticket here (remember to add your website info) then we’ll help you check and fix this issue soon.
Ok, thanks a lot. Since we had probably misunderstood. Everything is alright Sorry
You’re welcome! 
Feel free to contact us if have any problem when using our theme.
Regards,
Hello,
I receve an e-mail from themeforest advertising me that an update is now available for your item.
But i dont no why in my Envato market plugin 2.0 your update is not proposed…!!!
Do you now why…??
regards
Hi,
Our latest version is Version 2.3.7 You can retry to update it.
You demonstrate this theme with simple easy to change color settings that will allow anyone to change the primary and secondary colors simple but this is not true as the customized settings only allow one color Blue
I just bought the theme looks great the document you shared Customize theme You are able to customize the theme as the way you want: Change color, upload logo, etc. To customize theme, go to Appearance >> Themes >> Choose HandyMan >> Hit Customize then:
There is no Handyman and the colors that were available on the demo on theme forest is not available on this theme
Why don’t page titles adjust in size and format on mobile devices?
customization menu doesn’t work. I only have the item “widgets”. How can this be resolved? This happened after the WordPress upgrade to the latest version.
Best regards
Hi jonbizonline,
With the latest version of Finance, this issue is solved. Please use your account that purchased our theme to update the theme.
Best Regards,
ThemeMove
Hi, i have installed the theme and import the demo content, and the customize menu doesn’t work. I only have the item “widgets”. How can i dow to have all the customize options ?
Best regards
Hi ABSICONSULTING,
Our latest version of FinancePlus theme has solved this issue. Please update it. If you still meet this issue, please open a support request at http://support.thememove.com – our developer will help you
Best Regards,
ThemeMove
I am working on a test server and the menu is not displayed to customize, you can help me, it is currently in a test hosting http://adwordscancun.com ending the installation in the real hosting rodmar-asesores.com
Hi Mercancun,
Thanks for reaching us about this issue. Please open a support request at http://support.thememove.com & our developer will help you to solve it asap
Best Regards,
TM
I appear to have lost all of my controls for setting colours etc via the theme customization menu. Running latest version of the theme and WP. Any idea why?
Hi jah67,
Have you updated the latest version of FinancePlus yet? If not, just open a support request at http://support.thememove.com & our developer will help you
Best Regards,
TM
I can not edit the main color of the theme http://santotomasjalieza.gob.mx/wp-content/uploads/2018/01/Opera-Instantánea_2018-01-08_175000_santotomasjalieza.gob_.mx_.png
Hi admonsis,
Please open a support request at http://support.thememove.com and provide your admin credential, so, our developer can help you directly
Best Regards, TM
