3847 comments found.
Hi sir,
My support licensi has expired. Possible to ask small things? How to call thumbnail image from tour category?
Hi,
Go to Tour > Category(or custom filter) and click on the particular category and you will see this : http://take.ms/gxDvdH
Hope this help 
Hi Sir,
For example default wp script to call image post is wp_get_attachment_image()
I want custom css [.traveltour-page-title-wrap] to make dinamic image display base on image submit on Tour Category.
For example url 1 : domain.com/tour-category/activities/ For example url 2 : domain.com/tour-category/day-tours/
At the moment when I visit link tour category have same image display. I want every tour category display different image :
https://ibb.co/cgZ9gzThank you for help.
Hi,
It’s not possible right now, btw, we’ll add an option for this in the next theme update
Great Sir, waiting for theme update notification
If you are transitioning from another booking system – is there a way to manually update current customers payment status in this system?
Hi,
Yep, that’s correct. The data can’t be transferred between other system.
Thanks for interest by the way
Hello, Can I can change from different options for the bookings for different tours. By this I mean am i able to offer individual tours only with a variable pricing AND ALSO Packages options at variable pricing options for other tours? thanks
Hi,
You can set different tour type for each tour. But I don’t quite understand your requirement. Do you have example of what you want? Would be great if you can deeply explain or provide the draft with explanation so I can understand better
I think you have answered…. I can have tours that I sell at variable prices and I can ALSO sell others offering packages. Can I just confirm with you that WITHIN each package I can set a variable price for the number of people. For example a basic package with accommodation the cost for: 1 person is $100 with accommodation 2 people is $80 per person with… 3 people is $75 per person….
Hi,
You can’t set specific for each person like this way but you can achieve this using the group discount in the price setting : http://take.ms/d0FW8
Notice that you purchased the theme so if you have any questions, please submit ticket in our support website. Our dev and supporters only provide support in there
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, I would like to know if I am able to offer a multi-choice option for an enquiry form. So people can click on multiple different tours to add to an enquiry for a quote. Thanks
Ive tried using the demo but it wont load…”Failed to create new demo. Please refresh and try again.” Ive tried many times
Hi,
First of all, Thanks for interest
1. Unfortunately, we don’t have that feature :/
2. Sorry about the demo, it’s currently, down. We have reported to the service provide for a week now but still no response from them 
When will be next major update release?
Hi,
Hopefully will be within November
Is it possible to display the profile picture of the user who makes or leaves a review?
We are adding this feature with upcoming big update.
Sorry for inconvenience.
Please include: User who make review can upload his tour activity pictures to his review in thumbnail size. Admin can reply to the users review.
Thanks, will consider for this.
Hi, i really like the theme but i have 2 question before i buy. Can i use Woocommerce and bank transfer and Ideal payments? And can a customer book more than one trip or tour in only one order?
Hi,
First of all, Thanks for interest
1. Unfortunately, this theme is not Woocommerce based so it won’t work with Woocommerce payment gateway. Manual bank transfer is ok but please see how it works here : https://www.youtube.com/watch?v=HODmbzOT288
2. The booking can be done only one by one. We don’t have cart system.
Hi Thank you for the response. I have another question. Can i change the fields and the text in the booking and enquiry forms? For example i want to remove the adults and children form? Thank you in advance
Hi,
1. You can not manually modify the form here: http://take.ms/6uGUT but you can modify these form : http://take.ms/wPEdz
2. BTW, if you want to specifically remove the adult, child fields, we actually have option for non variable price like in this example : https://demo.goodlayers.com/traveltour/tour/dubai-all-stunning-places/
Thank you for the response. Okay and is it possible to change the text “number of people” and the people icon in this form?https://demo.goodlayers.com/traveltour/tour/dubai-all-stunning-places/
The text canbe changed via localization but to change icon, you will need to edit the code ditrectly.
Hi, I wanted to buy this theme and wanted to confirm 1 feature whether it is available or not.
Is it possible to set higher rates for some specific dates (festival season) of tour packages???Hi,
Yes, you can do that
Thanks for interest by the way
Hi, that’s great. And can i integrate any other payment gateway in this theme?
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Is it possible for you intergrate a payment gateway for us? We’ll pay you for that. and how much do you charge?
Hi,
Unfortunately, We do not accept any additional projects currently as we are really busy these times
However, you can consider this service for customization : https://goo.gl/k6gP1O
I would like to centering footer widget only in mobile devices, is this possible? please give me the tips, Thank you
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Great theme. Do you plan to add “Add Listing” feature by users? Then every user can publish their own tour like this theme https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460.
Hi,
Unfortunately, currently we don’t have plan for this :/
Thanks for interest by the way
PRE-SALE question: Can I use this theme for hotels, instead of tours? like a listing
Hi,
Unfortunately not, as the tour system can’t block the room like in hotel..
Normally, the tour will specify the period of the tour in tour description. With this, customer no need specify the number of nights unlike the hotel system that require this.
BTW, we also have this theme for hotel booking specially : https://themeforest.net/item/hotel-wordpress-theme-hotel-master/11032879
I saw it … I need a custom Wordpress theme, for a hotel listing website… need quote. david@delatorre.work
Unfortunately, We do not accept any additional projects currently as we are really busy these times
Really sorry about that.
hello, wanted to know about currency switcher.. what are the possibilities of making currency dynamic on basis of location..
Hi,
First of all, Thanks for interest
Unfortunately, currently the theme only support one currency.
please add the feature.. I’ve already used this theme for two of my clients. the third client like the theme but wants just this extra feature.
Hi , I Want no change my theme currency ($ – Dollar ) to LKR. How can I do that? Can you please tell me the path clearly step by step? Because I have referred all above comments about this problem, But unable to find the option.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
New version have ability to “INVOICE DIRECT TO EMAIL”, where’s that option spesifically? I’m trying to find out but unsuscesfully..
Hi,
It’s here : http://take.ms/4vDOE > http://take.ms/cUqja
If you can’t find it, make sure that by updating the theme, you have to update Tour Master plugin as well. https://goodlayers.ticksy.com/article/1893/
Hope this help
We would like to know if we can change the ordering of the drop down menu options (custom tour filter) in Tour Search? It is obvious that the options are in alphabetical order for English content but what about for those content in other languages? Thanks.
Hi,
Alphabetical should works on every language
BTW, if you’re familiar with coding, you can edit the single/search.php file in tourmaster plugin folder to change this.
Thanks for your feedback. However, alphabetical order is not work for Chinese. I am not familiar with coding so would you mind to share how can we change the code in single/search.php file?
Could you explain more about what do you want to change it into ?
We would like to know if we can change the ordering of drop down options to alphabetical order according to slug for those custom tour filters?
I have a question… working with this theme, we’re testing the exporting of “Transaction Orders” to CSV file, as is supported in the plugin.
The issue we’re seeing right now is that the data is not matching up with the column headings… for example, in the “Contact Number” column, we’re seeing the “Customer’s Note” data… and in the “Customer’s Note” column, we’re seeing the “Booking Date” data.
Is there someplace I can go to fix and/or customize this CSV export data?
Thank you!
Hi,
Seems like we’re miss some column on the csv file.
We’ll include this fix within the next theme update
Thanks! How often do you update? Roughly when could we expect it?
Also, curious if we’re able to customize the export data? Our client would really like to get certain data with the exports. Possible?
Hi,
1. Actually, we are working on a big update for this theme and plan to release with that update but should take sometime. (We except to launch within November)
2. In this case, you have to customize the theme’s code directly. We don’t have option for this.
Hi Guys, we could really use your help on this one.
In order to get around this transaction export issue, we decided to get the WP All Export plugin. http://www.wpallimport.com/export/
But now that we have it, I’m not sure how to find the transaction data to export. Hoping you might be able to help us? We really need to be able to export the recent transaction orders data at will.
Please help!
Hi,
I don’t think tour theme is compatible with this plugin. You might have to hire the freelancer to customize the csv file instead.
BTW, to fix the prior issues, you can provide your wp-account and ftp-access info back to goodlayers profile page so we could update the file for you.
https://themeforest.net/user/goodlayershi why email notifications upon booking not working? im using amazon ses as email service it works well when im using contact form, but when booking and using your inquiry form, mail not sending.
Hi,
Could you provide your wp-account and ftp-access info back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersIs location based dynamic pricing is possible?
Hi,
Sorry, the system can’t do that :/
Thanks for interest by the way
hello, i have a demo of travel tour theme installed and i used google search console to check about theme usability. At the section of mobile usability in search console i have 2 errors in 48 pages. The first error type is clickable elements too close together. And the second is content wider than screen.
I have not made any changes to CSS or Html files, i used default settings and the theme version is traveltour 3.0.3. I think that this is a serious problem because of SEO and google, you have to be very careful on site errors because google ranking is very strict and you might lose some rankings…
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, i try to find out how to customize the information bar in the single tours. I figured out, that the part is named something like “tourmaster-tour-info-outer”. I would like to add/change the information shown there. In the initial version in the section there are information of the tour like availability, duration, and so on. May thanks in advance
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
